I waited for 3 hours on Sunday to receive a trailer, with them assuring me all the while that they would get me one soon. Not only did they not get me a trailer, they didn't even call me back about my reservation. I figured that they'd probably fix it when I went there, and reschedule me for a trailer tomorrow, but just in case I would make another reservation for Monday. I went in today, and they couldn't give me any sort of discount, despite having wasted my entire day on Sunday and making me wait for 3 hours outside. This was BEYOND infuriating, and as a customer I don't ever want to go back. Just to top it all off, when dropping off my trailer off, close to closing time, an employee started to help me with my trailer return, and then left in the middle of assisting me to leave and go home! They told me to use the U-Haul app, which caused me an additional 20 minutes of trying to go figure out, with 10 minutes on hold with customer service. Very unprofessional, none of the employees were wearing masks, and I don't think I will be using U-Haul againTAYLOR R.
Trailer Rental & Towing in Harrisburg, PA at U-Haul Moving & Storage of Central Harrisburg
Pour nous contacter
Harrisburg, PA 17104
(Across from Hornungs True Value)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Harrisburg, PA 17104
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everyone is friendlyJASMINE K.
One of the best most professional U-HAUL in U.S.A. The capitol of Pennsylvania! Thank all of you for help!DOMENICO P.
Shane and his team provided excellent service with my rental. Thanks.Matthew T.
The truck was extremely dirty it was raining off today. When I got halfway home it was pouring raining in the drivers windshield wiper was not connected properly and was not doing what it was supposed to do.Crystal C.
Very respectful helpful had me in , and out in a timely mannerJUSTIN S.
Customer service is terrible workers would rather talk to each other versus wait on customers thats just to get pickup uhaul return process is worst workers seem to be annoyed with return process I waited 45 to return uhaulMarvin K.
Having Your Online Website Work. Being Charged For $40 Extra Because Your App Didn't WorkERRION W.
The employee was very helpful.Gerald K.
Every time I called U-Haul,the phone system put me on hold WAY TOO LONG. It was very frustrating. It would be the only reason that I might choose another equipment company in the future. Other than the phones, the U-Haul experience was very good.ROY M.
Worker there was rude and bust playing on his phone, he did not careMADHAV C.
The trucks gas tank was messed up and we had to put over 50 dollars in gas to drive 15 miles..your employees were rude and arrogant..very unsatisfied with our rental process and we will not he using this establishment againADAM G.
Was the best I've been to. Will use them again.BRUCE P.
I think the time of a rental return and next customer pick up should be space by 30 min or an hour I had a 9 am reservation and the person that had the truck before never brought it back on time I waited 20 min after my reservation time and the person still did not bring the truck back in time I had to get back in the line to speak with one of your reps. He did apologize (and I appreciate that) and he did help me to get another truck. Thank you.ENID N.
The windshield was a bit cloudy from being cleaned with something but other than that clean vehicle.Chad B.
Everything's always great and clean and well lit up however I just don't like the after hours truck return it's kind of lengthy and I'm a single nervous Nellie Lady and I just want to get in and out of there.Staci M.
I returned the truck two days early and was charged the full contract price! I don't think that is a good business practice.Trevor M.
Very friendly , polite, patient and attention to detail....overall very professional.Christopher D T.
Get a better way of how the trucks are returned. I feel like I was charged entirely too much to only use the truck for 4 hrs. A little over $100 is crazy just because I was NOT able to do the return online.DEMETRIA C.
Always good for staff to be wearing their masks. Great customer service!AMANDA C.
The employees there were friendly and helpful. Very efficient. I was in and out. Truly a great experience.JON S.
I felt extremely sexually harassed while at this location when I was picking up my uhaul. There is a witness to this incident. On my way to return the vehicle, I was again sexually harassed by the same exact man that did it the first time which I also have witness of. I will never again use uhaul to move anything. I am going to contact my lawyer as well. The man continued to take photos of my behind, made noises while I walked away and asked my friend if I was single. I am beyond appalled with the behavior of the staff. I was even asked to take my mask down.janelle G.
Please make sure that everyone including management wear a maskWALTNEY G.
I've rented from this location many times but yet when I need an all mobile experience when I get to the last steps of the mobile process it says â€œpending approval.â€ I have a good driving record and I'm not a criminal. I also return the equipment as needed based on the agreement. A truly mobile experience mean I don't have to walk in the store and wait for the keys. The last two times I've had to walk in. Luckily on this visit a gentlemen at the end of the counter recognized that I just needed keys and made it easy. I will continue to rent so long as I can next time have a truly mobile experience.Matthew K.