Évaluations des clients U-Haul Moving & Storage of Chain O'Lakes

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Chain O'Lakes

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jason K. le

Évaluation :

Great quick and easy truck rental!

Sara H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jodi S. le

Évaluation :

The gas was very low. The gentleman said it was just returned and he did not have a chance to fill it up. I was ok with this as I was happy to get a truck last minute.

Rick W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Yesenia M. le

Évaluation :

Steven was patient and helpful. Thank you great service

Sue D. le

Évaluation :

When I dropped off the truck, I waited 15 min only to find other customers had left and attendant Grant in outer garage on a personal phone call, he hung up and told me he had "other things to do" and it would be a 45-1 hr wait if I wanted a receipt! "Cause that was what e-mail was for"! After asking for corporate number he waited on me only to add cleaning charge, truck was in same condition as to when it was picked up! He never gave me a receipt, and I left a msg on mgr cell! 3 days later I still hv no return call! Hv rented from uhaul over many years and this was first neg experience!

Aaron S. le

Évaluation :

As always, a great experience.

chris H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gene S. le

Évaluation :

Professional staff and fast service.

Bill S. le

Évaluation :

Everything was great thanks so much

Elizabeth M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Larry B. le

Évaluation :

Le client n'a pas laissé de commentaire.

John G. le

Évaluation :

Eric the front desk rep was outstanding in every way...excellent customer service and very focused in making my storage experience a smooth process...the other rep that I worked with was great as well...I don't remember his name but he too was very professional and customer focused.

Jim R. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEVEN P. le

Évaluation :

Cheated me on the fuel used. I drive the vehicle 10 miles and was charged for two gallons of gas (1/8th tank). Obviously the tank was NOT full when I picked it up, but the Uhaul rep wouldn't take that into consideration. Only cost me an extra five bucks, but it is the principal.

Sandra L. le

Évaluation :

Thanks Eric for helping make my moving experience smooth by dealing with you. Thanks!

Tracey G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Matthew M. le

Évaluation :

I never rented a Uhaul. I started receiving notifications two days ago, and I called to tell the on site people that someone was using my name and email address to reserve a vehicle. It seems like they still allowed the fraudulent rental happen.

Thomas K. le

Évaluation :

Your website is very confusing...it was had to order and even harder to figure out if I had returned the equipment. You may call me for further information and ideas: 312-659-4888

TROY N. le

Évaluation :

The truck I rented had the window crank positioned poorly (should have the crank knob full forward when window is closed , so as not to interfere with the drivers' leg) . Because of this maladjustment ... the crank knob has been knocked off so many times it no longer stays on when cranking the window.

Joseph S. le

Évaluation :

No improvements needed. The computer was down when we were there but the service member was able to complete our order over cell phone and all worked well!

Arthur D. le

Évaluation :

The two guys that helped me were great.

Dennis P. le

Évaluation :

Le client n'a pas laissé de commentaire.

James H. le

Évaluation :

Excellent service

Jeff F. le

Évaluation :

Arnold does a great job

John P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Zenio K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Frederick G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Justin B. le

Évaluation :

I requested a dolly and was charged for a dolly but a dolly was not provided.

Craig C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Holden S. le

Évaluation :

Le client n'a pas laissé de commentaire.

William R. le

Évaluation :

Everything went very well. They had the right trailer for the job.

Heidi W. le

Évaluation :

super clean, friendly staff, great pricing!!

Brian R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jose P. le

Évaluation :

I was very pleased with the service. Thanks, J.Posada

Adolfo D. le

Évaluation :

Nothing much just keep up the good work

Marsha H. le

Évaluation :

Your representative Arnold Clark was very knowable and patient he walked me through the facility twice he definitely gets my vote for employee of the month award

Scott C. le

Évaluation :

Le client n'a pas laissé de commentaire.

stephen r. le

Évaluation :

Took there time to showed me around.

Adam G. le

Évaluation :

I rented 2 trucks and 2 units at this location, and my experience was always good. Would definitely reccomend and use again in the future. Arnold the general manager is very friendly and helpful.

JOE C. le

Évaluation :

Arnold the Manager did everything in a very professional matter

maria m. le

Évaluation :

The service was excellent the general manager and all personnel were professional and helpful

michelle j. le

Évaluation :

the truck I had the sterring needs to be checked

carey b. le

Évaluation :

Arnold and his team were very helpful and courteous.

Russell A. le

Évaluation :

I would definitely rent there again. I was using this for short term storage. Great, friendly staff.

Oscar M. le

Évaluation :

Access to place 24/7 to who ever pays what ever price payed should be allowed! Alarm gets very annoying when you do sign in and it still goes off.

Chris P. le

Évaluation :

The workes there were very nice and extremely helpful with helping me with my storage unit. I would recommend this place anytime.

RAYMOND K. le

Évaluation :

Good Experience, no issues

mary r. le

Évaluation :

The staff at this facility were very nice and helpful, but the communication between people was lacking. It took a minimum of 4 phonecalls/emails and 2 personal visits to end my contract.

Stephen C. le

Évaluation :

Grant, U-Haul Rep, 10 minutes before closing treats me like the first client of the day. Professional, thorough, detailed review of access, location, and unit security. Spotless building/storage unit.

Arleigh B. le

Évaluation :

I may rent a unit for my business this summer. Thank you, your service was great.

SCOTT P. le

Évaluation :

All the staff there were great! Arnold the GM really knows his stuff! Will definitely recommend this location!

gabrielle s. le

Évaluation :

Very helpful

jerry k. le

Évaluation :

nice and secure facility. Clean too.

ed b. le

Évaluation :

Patient and professional

KIMBER P. le

Évaluation :

Thanks!

Kimberly P. le

Évaluation :

For the time used it was a well maintained facility and I would use this location again.

MARY S. le

Évaluation :

Always clean very well maintained the staff was always willing to help very understanding definitely will go back if ever need a storage unit again

David S. le

Évaluation :

Indoor storage was just what I needed. Very close location for me.

mary r. le

Évaluation :

Moving is a difficult life change at the minimum, but U-Haul Storage in Antioch, IL made the experience seamless and easy. They were helpful, flexible and very personable:)

Chris K. le

Évaluation :

The facility was clean and secure

Sheryl A. le

Évaluation :

Thank God for the guys at the Channel Lakes U-Haul in Antioch Illinois ! They were Awesome as whoever answers the phone after hours messed everything up!! I mean everything!

Adam B. le

Évaluation :

Everything was very easy,