Customer Reviews for U-Haul Moving & Storage of Chippewa

594 évaluations

2660 Constitution Blvd   Beaver Falls, PA 15010

(724) 843-2592

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(724) 843-2592

2660 Constitution Blvd
Beaver Falls, PA 15010

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENVEE H. 
Évaluation :
5

The staff was pleasant and helpful. The facility was clean and well lit. The location is convenient to where I live.

Carolyn W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amber D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
5

Your employees Fred and Maverick were terrific. Very customer service oriented. We will be using this location again soon.

Crystal M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam M. 
Évaluation :
1

Returned my truck and was given a smart unprofessional attitude from you employee, this should be of great concern to you as not only did she infuriate a customer, she did this while training a new employee. I have used uhaul many times in my life and this is very disappointing to see a good company go down this badly. Onced again talking down on the company and systems. I will not do businness with a company that condones this behavior. I beleive I shoukld receive a full refund..

BRUCE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
5

Great service I believe the lady was Kelly that helped check me out. She was very nice and helpful

Ross B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry H. 
Évaluation :
4

I was charged twice for this rental, I reserved online and was charged in person. I attempted to call but there was a 45 minute wait.

ROBERT M. 
Évaluation :
3

Getting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.

Jason M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shania T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
1

I had a truck reserved and it was cancelled by an employee for no reason. I had to drive 45 min out of my way to get a truck. This made my move much more difficult since I was on a tight time line.

RONALD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RACHEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rita C. 
Évaluation :
5

Rien

Gerald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason E.  |  Premières impressions 
Évaluation :
3

nice to my son

Mike M.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bobby A.  |  Expérience générale 
Évaluation :
5

Your customer service at this facility was excellent. How u-haul can improve... I did plan to rent at the Mall closer to my residence. The system set me up with a trailer at a further away facility without any warning other than a booking phone call response back. This was an inconvenience to me the customer to call back or cancel online then, re-schedule. Please work to have your system notify during the booking process of availability as other sites do with their products. Thank you for listening. Craig

Craig M. 
Évaluation :
5

Excellent service,thank you

PAVEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca F. 
Évaluation :
5

Team was friendly. Truck was spotless. Great experience.

DANIELLE S. 
Évaluation :
1

The windshield was covered with bug remnants. I rented the van for 13 hrs. On the 7th hr I get a call asking if I can return the van 3 hrs early. Very poor business ethic. I wasn't happy that I was interrupted during the party that I rented the van for just to be asked to return the van earlier than I requested. To haul everything we needed for the party. I've used many other uhaul dealers and this is the 1st time I was disappointed in the entire service!

William H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN W. 
Évaluation :
5

Lady there was great .. I moved my equipment and my job was completed on time . Awesome company!!

CHARLES S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREGORY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marla S.  |  Premières impressions 
Évaluation :
5

Super convenient- helped with hook up

NICK S. 
Évaluation :
1

So far u have taken an additional 100 $out of my bank account without my consent and there is another200 $still pending... I will never use u again

JILL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leah B. 
Évaluation :
5

I had a rough experience with one of the employees and the manager was outstanding and so very helpful. Because of how she handled things she made the experience very good and I would come back to U-Haul because of her. The manager Kelly should be commended for her management and customer service.

Brayn L.  |  Expérience générale 
Évaluation :
2

The truck is junk. The A/C would only work intermittently. Would blow cold and then suddenly blow piping hot. The gas gauge is inaccurate and would bounce around. It dropped from 7/8 of a tank to 3/4 a mile after leaving with it and then would bounce back and forth between that and full. And the wipers barely worked. I had to pull off the road during a rain storm because the wipers would only work in low speed and even then barely worked. Just very disappointing in the lack of maintenance on the truck

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James A.  |  Premières impressions 
Évaluation :
4

Trailer worked great to haul my motorcycle no issues quick and painless

Richard F. 
Évaluation :
4

Maverick is such an EXCELLENT employee of yours. He knows his job and he does it with respect and lots of knowledge.

KATHLEEN B. 
Évaluation :
3

Bathrooms were discussing! No trash cans so there was trash laying everywhere. Needed cleaned!

WILLIAM C.  |  Expérience générale 
Évaluation :
3

So, the truck was nearly new, but had a wonky tire sensor which wasted almost an hour of my time. Seems like that should have been caught during the inspection. Also, it was due for an oil change. Other than that, the process was great! If you're not gonna maintain the vehicle though, I can only rate as average. Because that made me worry a fair bit while driving. Roadside assistance just told me to roll with it like that.

Joshua G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H.  |  Premières impressions 
Évaluation :
5

Top notch. Beginning to end.

Scott G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie P. 
Évaluation :
5

Everything was fine

WILLIAM O. 
Évaluation :
3

Better restroom availability; explain the contract; ended up w unexpected charges.

SCOTT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig O. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kayla R.  |  Premières impressions 
Évaluation :
5

I rented a "claimed" 6' x 12' trailer. You need to tell people that the opening at the rear is 16" narrower, which makes the trailer no use for a mower with a 5' mowing deck. We had to remove the deck to get it on the trailer. Why don't you make this clear on your website?

David E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michele F.  |  Premières impressions 
Évaluation :
5

Excellent friendly service.

Francis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce M. 
Évaluation :
5

All was fine ...

dave K. 
Évaluation :
3

No one pulled the van up! Or walked me out? I have never Experienced this before? The kid Justin said it's the first one out there In The lot...here's the keys..

Robin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Esteban S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIANN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cora Y. 
Évaluation :
5

He came right out to help us, got me checked in and clearly explained what I would be receiving through email. Great location and easy to find!

kelani N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel R. 
Évaluation :
5

Thank you. Continue striving to press on in the kindness of our Lord and Savior Jesus Christ!

PETER D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WAYNE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHANNAH Z.  |  Expérience générale 
Évaluation :
4

Everything with the facility was great. But the staff was not great..appeared to be annoyed when asking questions. When address was wrong stating it was okay if it was wrong ect.

Lilia m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leigh G. 
Évaluation :
2

Charged 500 for scratch on the side of the truck when I am Avery honest Christian and did not hit anything.

NINO P. 
Évaluation :
5

The employee, Maverick, was fantastic. I am definitely going to visit this location again.

STEVE S. 
Évaluation :
5

I think U-Haul is doing a good job, I am pleased with the service that I am receiving.

DAVID P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
5

The nice lady from Boston was fantastic at this chippewa location love her best personality great customer service

Terell R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
1

You motorcycle trailer is TOO high, it tore off the custom lighting on the bottom of my 2001 Road King. Than when I called to complain I was told it's my fault for not measuring. That since they didn't load it that they aren't responsible. So I will make sure every biker I ever talk to I tell them to never use your ‘motorcycle' hauler. I'm just lucky that's all it did to my bike. But now I'm out at least 200 $to have lights replaced.. so extremely upset and disappointed, never again.

David B. 
Évaluation :
5

Well pleased Good experience

Serbeshton M. 
Évaluation :
5

Maverick Davis was great to deal with! Really nice and friendly.

ERIC D. 
Évaluation :
4

The company needs to significantly improve the internet or system. 3 out of four times the system has been slow or not working. I planned to move my household items into storage. When I returned with the truck the computer system was down. I had to return my stuff to the garage and return the truck without storing it because they could not compete a rental agreement for storage. This was a huge inconvenience to me. I had this window of opportunity planned, before leaving on a business trip. When I return from my trip, I have one day with other commitments before leaving for my wedding. This is not a way to conduct business and placed the staff in a very awkward situation. â€"Marv

Marvin D. 
Évaluation :
5

The Chippewa location is in a great, convenient location and offers a lot of great storage and moving options. All staff was friendly and professional, and the rate for my equipment was very fair. I would highly recommend this location to anyone who needs storage of moving help.

Charles R. 
Évaluation :
5

U-haul on site rep was excellent!!!!

Erik M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN ALEXANDER C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CARL D. 
Évaluation :
5

They had what I needed, when I needed it.

Philip C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PAULA Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

We really like that trailer we used.

GEORGE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kara D. 
Évaluation :
3

Rude staff, equipment was damaged but was told if I want it use it that's all they had.

JAMES S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacob G.  |  Online Move In 
Évaluation :
5

Nothing. Great place with friendly and efficient staff

GEORGE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith D. 
Évaluation :
5

Put a list of the basic rate for different size trucks On the Front window for people driving by to see and they will remember approximate price when someone says I need to rent a vehicle

DONALD K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janine F. 
Évaluation :
3

The lady that helped me was very helpful and pleasant however, when we first walked in, we weren't even greeted instead we were rudely yelled at by a man with glasses and shaved head that we needed to put our masks on, just because masks are required not everybody has flipped over to that way of thinking yet because it hasn't been a life long requirement, so sometimes people just forget. Plus there were other workers not wearing theirs so it didn't seem like it was that important. Anyway, there's nicer ways to telling people to do something by actually getting them first.

Leah B. 
Évaluation :
5

Be more clear about the return time and options to extend.

MARCY B. 
Évaluation :
5

The 2 guys at the Chippewa location who were working on Sunday April 4th did an excellent job. Great customer service and answered all of our questions. They even didn't charge us for the extra 2 hours that we had the vehicle.

brandon V. 
Évaluation :
5

Kelly and the Beaver Falls U-Haul team were great. They guy who helped hook up the trailer was very helpful and ensured everything was safe and working correctly. Kelly had great commo with me to let me know my UBox arrived and when I could pick it up. Tremendous customer service all around.

Michael T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sierra W. 
Évaluation :
5

Great folks work here. Highly recommend.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl K. 
Évaluation :
1

The lady working with the lady that was handling my reservation and pick up was very rude disrespectful I explained I was having a medical issue trouble breathing I am 53 years old with a heart condition but she persisted with her disrespect I will take my business to Penski from this time forth and will advise everyone I know to do the same.Employees like that hurt business

JAMES W. 
Évaluation :
5

Kelly and her team where fantastic. Caring, friendly,helpful and very knowledgeable. I was on an extreme deadline and had little time to spare. They made sure everything was ready for me and make check a breeze. Definitely a location that knows their business. Just a pleasure to deal with.

Sylvia M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHANNAH Z.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nejwa L. 
Évaluation :
4

My return was easy and efficient. No time wasted sitting waiting for an employee. Maverick was very experienced at his position. Merci.

JOHNNY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen D.  |  Expérience générale 
Évaluation :
5

Kelly Kline was very helpful.

carol f.  |  Premières impressions 
Évaluation :
4

It was a busy move-in day, so I couldn't get one of the drive-in areas at the front, but the staff were accommodating and allowed me to use the sliding door in the front. The staff have been helpful getting my 2 units reserved and next to each other, which is perfect!

Janel S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Breon R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stacy S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle k.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

christine r.  |  Premières impressions 
Évaluation :
5

I feel the monthly rates are fair for the amount of space.

Danielle k.  |  Premières impressions 
Évaluation :
3

My overall experience was okay. Only bad experience I had was 2 months in row I came in and there was a nonpayment lock on my storage unit and I've always paid on time. I don't know what the problem was but every time I asked none of the sale associates had an answer for me.

Shalena S.  |  Expérience générale 
Évaluation :
2

Justin is incredibly rude and speaks in a condescending tone. The store staff does not enforce mask policy.

TRACY J.  |  Expérience générale 
Évaluation :
5

Employees were always helpful. Facilities were always clean and well lite. Storage unit was clean and well maintained. My wife and I always felt safe and secure while we were at our storage unit. Thanks

Rob B.  |  Expérience générale 
Évaluation :
5

This facility was a fantastic option for our recent move. The staff was friendly and helpful. We were so happy to be out of the weather in a comfortable environment to store our things. The value of what we were provided for the more than affordable price was appreciated in a time of moving stresses! We have told many friends and our realtor of our great experience.

Cara M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Expérience générale 
Évaluation :
5

U-Haul Storage of Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!

Frank G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebekah L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C.  |  Expérience générale 
Évaluation :
5

I'm very happy the office staff was still available when we moved in because for first time storage unit users the process was really confusing, especially as I requested online. I was disappointed in the size of the smallest unit that I have because it said it was big enough to store one room worth of stuff in, maybe if you were storing a bathrooms worth of stuff, but we managed to store the few things I needed to. Otherwise, it was very clean, and the staff was very helpful.

Christina S.  |  Online Move In 
Évaluation :
3

Security card didn't work. Alarms went off. Could not load app to check in nor check out truck.

Lynda S.  |  Premières impressions 
Évaluation :
1

The storage unit itself was fine. The facility was also well kept. The office staff never gave me a card to disable the alarm for my unit. I had terrible trouble with getting the unit set-up when I was in the office and for all my "trouble" uhaul gave me a discount on one months rent. Unbelievable.

Nicki R.  |  Expérience générale 
Évaluation :
5

The advice we received for a storage and moving solution was excellent! Friendly and well informed.

Cara M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan C.  |  Expérience générale 
Évaluation :
5

My experience was very good with the people and the facility. The facility is always available and easy to access.

Robert B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suprena C.  |  Expérience générale 
Évaluation :
5

We had a good experience that met a particular need for storing things for our daughter as she moved form one house to another. Thank you for being able to use the facility free for a month, great promotion !.

Robert B.  |  Expérience générale 
Évaluation :
5

They were very nice to me always.

Rita S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachael C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MIchael H.  |  Expérience générale 
Évaluation :
5

Good experience, would uses them again.

Robert B.  |  Premières impressions 
Évaluation :
5

I loved the staff they were real helpful and friendly

Phillip F.  |  Expérience générale 
Évaluation :
5

So far everything has been great. I've been able to access my unit, the staff was helpful in teaching me the check-in/out process. They even called me when they noticed that I locked my unit "open" instead of "closed." It's great to know that they really are looking out for my stuff.

Nora U.  |  Online Move In 
Évaluation :
5

Kelly went above and beyond in her assistance. I was impressed when I saw the unit itself with the cleanliness and order. I would definitely recommend you to others.

Ruth B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad M.  |  Premières impressions 
Évaluation :
3

The website said 24 hour access but the units were closed at 5 pm. Never would have rented here if I had know this prior to renting.

Nancy W.  |  Expérience générale 
Évaluation :
3

There was Nice people in your store . I only have one issue U Haul said that I never returned the Appliance Hand Truck to your Store N I did return it to your store.Please if soemone could contact .

Tina S.  |  Premières impressions 
Évaluation :
5

Perfect for my needs, friendly people to help me at first. Love the environment, so my things will be freeze! Very, very happy!!

Rita S.  |  Premières impressions 
Évaluation :
5

I had an issue with billing on my storage unit, but the associate (do not know her name) opened up my account & got it fixed rather quickly. I truly appreciate service received on by UHaul Chippewa.

Donald M.  |  Premières impressions 
Évaluation :
4

good service

Jean T.  |  Premières impressions 
Évaluation :
5

I was able to get in and out within 10 minutes. I rented a storage unit and Michael was quick and friendly in helping me with my transaction.

Julie D.  |  Premières impressions 
Évaluation :
5

Very helpful and directing you.

Pansy H.  |  Premières impressions 
Évaluation :
1

The employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.

Leon M.  |  Premières impressions 
Évaluation :
5

The team in Chippewa are outstanding. Very friendly and helpful

Brian H.  |  Premières impressions 
Évaluation :
4

I rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.

hopeann d.  |  Premières impressions 
Évaluation :
4

At the time of this review the facility was still under construction and did not have the access hours available as per the website, but the customer service was excellent.

Elizabeth L.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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