I feel the monthly rates are fair for the amount of space.

My overall experience was okay. Only bad experience I had was 2 months in row I came in and there was a nonpayment lock on my storage unit and I’ve always paid on time. I don’t know what the problem was but every time I asked none of the sale associates had an answer for me.

Justin is incredibly rude and speaks in a condescending tone. The store staff does not enforce mask policy.

Employees were always helpful. Facilities were always clean and well lite. Storage unit was clean and well maintained. My wife and I always felt safe and secure while we were at our storage unit. Thanks

This facility was a fantastic option for our recent move. The staff was friendly and helpful. We were so happy to be out of the weather in a comfortable environment to store our things. The value of what we were provided for the more than affordable price was appreciated in a time of moving stresses! We have told many friends and our realtor of our great experience.

U-Haul Storage of Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!

I’m very happy the office staff was still available when we moved in because for first time storage unit users the process was really confusing, especially as I requested online. I was disappointed in the size of the smallest unit that I have because it said it was big enough to store one room worth of stuff in, maybe if you were storing a bathrooms worth of stuff, but we managed to store the few things I needed to. Otherwise, it was very clean, and the staff was very helpful.

Security card didn’t work. Alarms went off. Could not load app to check in nor check out truck.

The storage unit itself was fine. The facility was also well kept. The office staff never gave me a card to disable the alarm for my unit. I had terrible trouble with getting the unit set-up when I was in the office and for all my “trouble” uhaul gave me a discount on one months rent. Unbelievable.

The advice we received for a storage and moving solution was excellent! Friendly and well informed.

My experience was very good with the people and the facility. The facility is always available and easy to access.

We had a good experience that met a particular need for storing things for our daughter as she moved form one house to another. Thank you for being able to use the facility free for a month, great promotion !.

They were very nice to me always.

Good experience, would uses them again.

I loved the staff they were real helpful and friendly

So far everything has been great. I've been able to access my unit, the staff was helpful in teaching me the check-in/out process. They even called me when they noticed that I locked my unit "open" instead of "closed." It's great to know that they really are looking out for my stuff.

Kelly went above and beyond in her assistance. I was impressed when I saw the unit itself with the cleanliness and order. I would definitely recommend you to others.