Well maybe the next time someone rents a truck and car hauler you people need to make sure equipment is at same location? I had to leave the one u-haul dealer and drive 40 mins to pick up car hauler then go back 40 mins to load my car onto said car hauler. Did I mention that by the time i got back there was no attendant to help me put car on hauler! Had to do it myself. The straps were cut so i couldn't dog down the front tires. I was an utter mess.BARRY W.
Customer Reviews for U-Haul Moving & Storage of Chippewa
Pour nous contacter
Beaver Falls, PA 15010
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.brian c. | Expérience générale
Le client n'a pas laissé de commentaire.EMMETT A.
This location I've had decent experience with some employees but yesterday and play that I called and told her the roof was thinking on the truck all she told me was you have to let them know when you drop it off I figured she would take care of a problem that I had with the roof leaking she passed it off to somebody elseROBERT K.
Le client n'a pas laissé de commentaire.STEFANIE R.
Le client n'a pas laissé de commentaire.BRANDON Z.
Le client n'a pas laissé de commentaire.Randall S. | Premières impressions
Maverick was very helpful and friendly. He explained everything from the map and key swipe in detail.Stephanie K. | Premières impressions
U-haul it's self suck. I set everything up on line and ended up picking it us somewhere different because u-haul changed it.BRYAN M.
Le client n'a pas laissé de commentaire.Traci M.
Make it cheaper.JAY M.
Le client n'a pas laissé de commentaire.Brenda C. | Premières impressions
Le client n'a pas laissé de commentaire.CHARLES T.
Le client n'a pas laissé de commentaire.JOHN N.
The manager and some of the staff at the Beaver Falls location was very helpful, however they staff, business practice and the customer service on the Texas side was horrible in exception for the ladies that moved our UBoxes. They were helpful. The scheduling, and customer service in the beginning was horrible. Also, we were never told or prepared that we had to wait a month for our things due to trailer shortages until the DAY THAT WE CALLED and planned after we confirmed that we could start to process of having out things brought to us.Rachel S.
Le client n'a pas laissé de commentaire.DONALD P.
Le client n'a pas laissé de commentaire.Mark M.
The unit is too far away for me. I would like to get the handicap. Unit#2028.charlotte d. | Premières impressions
The equipment was clean enough but the engine/axles sounded terrible and at times gave us great concern that the front tires were going to fall off. It was not very steady and made a lot of noise when turning. It was very rickety! Staff and service was impeccable though but for the first time felt unsafe in the equipment.KELLY H.
U-Haul Chippewa, Beaver Falls, and Ellwood City were all FABULOUS. We ended up renting out of Chippewa, PA ultimately. My husband and I had a snafu with our moving plans, and U-Haul was amazingly accommodating and kind. We cannot thank you enough!!DESIRAE S.
Le client n'a pas laissé de commentaire.Debra H.
Le client n'a pas laissé de commentaire.LEO H.
My reservation was made for 2PM, but I received a call stating that the truck would not be available until 5. I was accommodating and did not complain. I returned the truck the next day before my drop off time. The mobile check in was not working so I dropped off the keys in the lockbox. I was charged an extra 20 $because it was considered overnight hours. I called to speak to a manager but I did not receive a call back. I will not rent from this location again.Matthew P.
Le client n'a pas laissé de commentaire.Tejauna S. | Expérience générale
Both employees on pick up and return were very professional & polite.SAMUEL M.
The Gentleman Named Marvick did an extraordinary job and was very professional with answering all the questions I had prior to renting the Uhaul Van, in fact because of his time and manners I knew this was the place to rent a uhaul from. I drove the extra mileage just to rent from this location . The parking area is very large where you could leave your personal vehicle there ,as you are renting the uhaul which was a plus for me. This store is a perfect location with multiple rentals available for everyone's needs. I Highly and strongly recommend going to this location...CHARLOTTE B.
Easy Process. Worried about return, but was very simple with helpful assistant to answer any questions.Paul G.
Le client n'a pas laissé de commentaire.BRANDYN K.
Le client n'a pas laissé de commentaire.SAMUEL P.
Le client n'a pas laissé de commentaire.KEVIN W.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Roger M. | Premières impressions
Le client n'a pas laissé de commentaire.CAROL H.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.Hunter s. | Premières impressions
Le client n'a pas laissé de commentaire.EDWARD K.
Le client n'a pas laissé de commentaire.LAURIE D.
was 15 minutes late and got charged another 20 $. Rep said they had someone waiting but there were may other trucks sitting in the lot. Doesn't make sense.JAMES L.
Le client n'a pas laissé de commentaire.Kayla R. | Expérience générale
Le client n'a pas laissé de commentaire.DOUGLAS S.
Return process after hours was efficient. I had to return to the facility the next day to pick up something left in the truck from the night before and staff was courteous and helpful. It would be helpful to have an after hours contact for minor issues to be addressed at the facility.LAUREN T.
Le client n'a pas laissé de commentaire.CAROL H. | Premières impressions
The hitch specialist at the guest counter has it right: enforce the return times. I very nearly was left without my guaranteed reservation because the manager wasn't capable of saying more than â€œYou'll be charged 50 $for not returning.â€ Fortunately, another customer returned their ten foot truck early.DAVID K.
Friendly staff . Thorough explanations.DONNA C.
Le client n'a pas laissé de commentaire.BRADLEY E.
Everything was very easy to findSteven M.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.DENNIS N.
Le client n'a pas laissé de commentaire.Tara H. | Online Move In
The staff was not professional, and the rates were far to high. I will not be using u-haul again.Joel P.
Kelly is fantastic! Hold onto her. She is a great representative for your company. I'm hoping raise time is coming very soon for her.Ellen F. | Premières impressions
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Andrea K. | Expérience générale
Nothing, ...Everything is Alwayz Perfect !!!!!EDWARD N.
great service and easy to returnVanessa C.
Good crew works there .. very friendly and helpful , as well as knowledgeable with products and equipment .Chuck S.
Send a text message upon return of exact amount charged to the customer cardJAMES W.
I tried to contact uhaul-2 times on rental days-frustrated with auto phone system. First time to report turn signal and hazard lights were not working. Second time trying to find code to pay the movers-printed paper-but code did not come thru was inked over-no luck getting a live person-was on hold for 10 minutes before hanging up. Need to improve phone system so you can pick need to speak to representative.JEANNE M.
Keep making it easy like you did for me. Thanks.GEORGE F.
Le client n'a pas laissé de commentaire.Samantha K.
Le client n'a pas laissé de commentaire.JASON M.
Fine job. Exactly what I wanted.Don F.
The trailer that I rented was not located at the location I was told to pick it up. The representative called U-Haul directly and there was no motorcycle trailer in the area. I had to go to a second location and rent just a normal trailer. I called u-Haul talk to a representative but they said they've only been on the job for two weeks and they would have to pass it along and I would hear from somebody I have yet to hear from someone. Not at all happy with my experienceCURT H.
Make sure the vehicle you reserved be on site when you get there.KIMBERLY M.
All in all it went great.MARK P.
Same comment as provided for the pickup location. Overall very pleased.JOHN S.
Le client n'a pas laissé de commentaire.DONALD Y.
I had a sucky time on the payment options where i couldn't start the account out with a prepaid card and then having to do it with my bank card then getting charged twice, messing up my bills. It just made my moving process so much more stressful and confusing and this was my first time ever using U-haul. I was so disappointed. I'm not going to use U-Haul ever again. And what I don't get is I did everything online but that didn't matter because in the end I just had to do everything that I had done online todo again on the phone with the manager at the facility (even though she was super nice and kind which I appreciated) I had to talk to her and do my payment again which I had already done online.NATHAN W.
Great customer serviceâ€¦. The associates are greatAmber H.
Having 24 hour card access to my storage locker would be nice. Otherwise, my experience renting a storage unit from U-Haul of Chippewa was excellent! Merci.DANIEL D. | Expérience générale
Staff was polite and helpful. Facility was in good condition.John T. | Premières impressions
There should not be a difference between one way and in town equipment.WALTER D.
Excellent store and helpful employeesKevin M.
Le client n'a pas laissé de commentaire.BRET L.
Le client n'a pas laissé de commentaire.Lee G. | Expérience générale
No issues at all with my hitch installation, definitely satisfied with my purchase.Craig W.
Le client n'a pas laissé de commentaire.LENVEE H.
The staff was pleasant and helpful. The facility was clean and well lit. The location is convenient to where I live.Carolyn W. | Expérience générale
Le client n'a pas laissé de commentaire.Donald O.
Le client n'a pas laissé de commentaire.Amber D.
Le client n'a pas laissé de commentaire.BRIAN M.
Your employees Fred and Maverick were terrific. Very customer service oriented. We will be using this location again soon.Crystal M.
Le client n'a pas laissé de commentaire.Sam M.
Returned my truck and was given a smart unprofessional attitude from you employee, this should be of great concern to you as not only did she infuriate a customer, she did this while training a new employee. I have used uhaul many times in my life and this is very disappointing to see a good company go down this badly. Onced again talking down on the company and systems. I will not do businness with a company that condones this behavior. I beleive I shoukld receive a full refund..BRUCE E.
Le client n'a pas laissé de commentaire.MARK B.
Great service I believe the lady was Kelly that helped check me out. She was very nice and helpfulRoss B.
Nothing. Kelly, the GM, was a fantastic communicator and the technician was friendly, professional, and skilled.Larry H.
I was charged twice for this rental, I reserved online and was charged in person. I attempted to call but there was a 45 minute wait.ROBERT M.
Getting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.Jason M. | Online Move In
Le client n'a pas laissé de commentaire.STEPHEN V.
Le client n'a pas laissé de commentaire.Shania T. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT K.
I had a truck reserved and it was cancelled by an employee for no reason. I had to drive 45 min out of my way to get a truck. This made my move much more difficult since I was on a tight time line.RONALD A.
Le client n'a pas laissé de commentaire.JON B.
Le client n'a pas laissé de commentaire.RACHEL S.
Le client n'a pas laissé de commentaire.Rita C.
Le client n'a pas laissé de commentaire.JENNIFER D.
Le client n'a pas laissé de commentaire.Betty S.
Le client n'a pas laissé de commentaire.Linda P. | Expérience générale
Le client n'a pas laissé de commentaire.Jason E. | Premières impressions
nice to my sonMike M. | Online Move In
Le client n'a pas laissé de commentaire.Bobby A. | Expérience générale
Your customer service at this facility was excellent. How u-haul can improve... I did plan to rent at the Mall closer to my residence. The system set me up with a trailer at a further away facility without any warning other than a booking phone call response back. This was an inconvenience to me the customer to call back or cancel online then, re-schedule. Please work to have your system notify during the booking process of availability as other sites do with their products. Thank you for listening. CraigCraig M.
Excellent service,thank youPAVEL T.
Le client n'a pas laissé de commentaire.rebecca F.
Team was friendly. Truck was spotless. Great experience.DANIELLE S.
The windshield was covered with bug remnants. I rented the van for 13 hrs. On the 7th hr I get a call asking if I can return the van 3 hrs early. Very poor business ethic. I wasn't happy that I was interrupted during the party that I rented the van for just to be asked to return the van earlier than I requested. To haul everything we needed for the party. I've used many other uhaul dealers and this is the 1st time I was disappointed in the entire service!William H.
Le client n'a pas laissé de commentaire.CAROLYN W.
Lady there was great .. I moved my equipment and my job was completed on time . Awesome company!!CHARLES S.
Le client n'a pas laissé de commentaire.GREGORY H.
Le client n'a pas laissé de commentaire.Marla S. | Premières impressions
Super convenient- helped with hook upNICK S.
So far u have taken an additional 100 $out of my bank account without my consent and there is another200 $still pending... I will never use u againJILL H.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Jenna H.
Le client n'a pas laissé de commentaire.Leah B.
I had a rough experience with one of the employees and the manager was outstanding and so very helpful. Because of how she handled things she made the experience very good and I would come back to U-Haul because of her. The manager Kelly should be commended for her management and customer service.Brayn L. | Expérience générale
The truck is junk. The A/C would only work intermittently. Would blow cold and then suddenly blow piping hot. The gas gauge is inaccurate and would bounce around. It dropped from 7/8 of a tank to 3/4 a mile after leaving with it and then would bounce back and forth between that and full. And the wipers barely worked. I had to pull off the road during a rain storm because the wipers would only work in low speed and even then barely worked. Just very disappointing in the lack of maintenance on the truckChris H.
Le client n'a pas laissé de commentaire.Michael E.
Le client n'a pas laissé de commentaire.James A. | Premières impressions
Trailer worked great to haul my motorcycle no issues quick and painlessRichard F.
Maverick is such an EXCELLENT employee of yours. He knows his job and he does it with respect and lots of knowledge.KATHLEEN B.
Bathrooms were discussing! No trash cans so there was trash laying everywhere. Needed cleaned!WILLIAM C. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES H. | Premières impressions
Le client n'a pas laissé de commentaire.Kayla R. | Premières impressions
Le client n'a pas laissé de commentaire.Michele F. | Premières impressions
Le client n'a pas laissé de commentaire.Esteban S. | Expérience générale
Le client n'a pas laissé de commentaire.JOHANNAH Z. | Expérience générale
Everything with the facility was great. But the staff was not great..appeared to be annoyed when asking questions. When address was wrong stating it was okay if it was wrong ect.Lilia m. | Premières impressions
Le client n'a pas laissé de commentaire.Jacob G. | Online Move In
Kelly and her team where fantastic. Caring, friendly,helpful and very knowledgeable. I was on an extreme deadline and had little time to spare. They made sure everything was ready for me and make check a breeze. Definitely a location that knows their business. Just a pleasure to deal with.Sylvia M. | Premières impressions
Le client n'a pas laissé de commentaire.JOHANNAH Z. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia P. | Premières impressions
Le client n'a pas laissé de commentaire.Paula M. | Expérience générale
Le client n'a pas laissé de commentaire.Kristen D. | Expérience générale
Kelly Kline was very helpful.carol f. | Premières impressions
Le client n'a pas laissé de commentaire.Lee G. | Premières impressions
Le client n'a pas laissé de commentaire.Breon R. | Premières impressions
U-Haul Storage of Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!Frank G. | Online Move In
Le client n'a pas laissé de commentaire.Rebekah L. | Premières impressions
Le client n'a pas laissé de commentaire.rachael C. | Premières impressions
Very helpful and directing you.Pansy H. | Premières impressions
The employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.Leon M. | Premières impressions
I rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.hopeann d. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.