Le client n'a pas laissé de commentaire.LOUIS N.
Customer Reviews for U-Haul Moving & Storage of Dade County
Pour nous contacter
Miami, FL 33127
(@ Nw 54th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brendalee R.
Le client n'a pas laissé de commentaire.PEDRO P.
Keep up good customer serviceLINDA S.
From check in to return I had a GREAT experience and if needed will use this location againDANIEL J.
Le client n'a pas laissé de commentaire.LACRESHA F.
Le client n'a pas laissé de commentaire.MARIA G.
never have equipment clean aup, allways charge double rate and then need to make a complaintMARCELO A.
Very easy drop off and helpful people at this site.John H.
Im still having a trouble because when I picked up the van it showed less miles that really had and I was charged for those miles I didn't drive I want my money backKADIR S.
The staff was really great! Everyone was so friendly and works hard. But you charge them too much for lost cell phones. Give them a break!JACOB G.
I need someone to contact me. My experience was absolutely horrible.Brooke K.
Le client n'a pas laissé de commentaire.EMMANUELE J.
Le client n'a pas laissé de commentaire.CARNOLD C.
Never recommending uhaul and will review legal options for the nightmare you put me throughAlfonso C.
RienOSCAR ANTONIO D.
Le client n'a pas laissé de commentaire.Charles C.
Great and fast serviceJacky M.
Le client n'a pas laissé de commentaire.Angelo C.
Le client n'a pas laissé de commentaire.Yasel R.
Le client n'a pas laissé de commentaire.JEFFRI P. | Expérience générale
Le client n'a pas laissé de commentaire.Jordan S.
Le client n'a pas laissé de commentaire.HANS M.
Le client n'a pas laissé de commentaire.ERVIN G.
It wasn't the location's fault. I reserved a 6X12 trailer at another location, I received a call from Uhaul sending me to this location instead, and this location did not have the 6X12 either. It completely messed up my plans.Pablo B.
Please get input and listen to the employees that do the day to operations.DARRYL I.
Le client n'a pas laissé de commentaire.RICARDO A.
I went online and reserve a tow dolly, but i forgot to choose a different drop off location. When i was ready to return I noticed the same address as pickup. So i called and tejy told me they could not help me â€¦ that what i choose and that is what it is. Awful customer service. They never gave me options!!!â€¦.at the end they told me :â€if we can do something it will cost you moneyâ€¦ up to 1 000 $!!â€¦ maybe i dont knowâ€ â€œ you should have thought about it from the begginingâ€ So rude. Awfull customer serviceâ€¦Stephan S.
NOt. much to comment... just drop of the unitJose R.
they give the car with no gas and the person mark that has gas. I take pic that day the car was on empty.DEXTER P.
Le client n'a pas laissé de commentaire.CLAUDIA S.
Don't charge for mileage it should be unlimited mileage should be freeTREMIEL K.
No change you're doing a great jobLAZARO M.
Le client n'a pas laissé de commentaire.ROBERTO T.
Le client n'a pas laissé de commentaire.EDUARDO V.
Everything was perfectGEORGE W.
Good servicesWander U.
Le client n'a pas laissé de commentaire.Miguel V.
Le client n'a pas laissé de commentaire.Cary C.
This location exceeded expectations. The workers were extra kind, courteous, & and competent. They made me laugh and feel comfortable at every moment during the retal process. Wha ta go! Yo hoo!JASON G.
My storage room was scary. It was like the silence of the lamp type of room. Black sticky paint and the floor has holes it's perfect for rats and insects to enter. The floor is always wet cause there is water leak from the AC. That's a safety issue right there. The personnel was nice and friendly however I always felt you have guys walking around waiting for a tip! I had a one month free so I what can I expect really.Victor G. | Expérience générale
Me mudé de Houston a Miami cuando llegue al lugar de almacenamiento no tenian disponible 10×15 que era el que me avian dado por la renta del camión. Después me dieron otro en otra localidad no lo pude usar porque las escaleras del local tomaban un gran pedazo del almacenamiento tampoco tenía los pies de altura que me dijeron. A sido una mala experiencia no tener un almacenamiento para poder descargar mis cosas del camión.reinaldo G. | Premières impressions
Le client n'a pas laissé de commentaire.CRISTIAN O.
Le client n'a pas laissé de commentaire.Latoya H.
The staff is friendly and extremey helpful. They also acknowledged that the trucks have alignment issues.Shahab S.
Truck ran like shit and ac worked only a 1/4 of the timeAndrew G.
Le client n'a pas laissé de commentaire.ANTWAN B.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.JOHN M.
It has no elevateor inside to move faster i have to carry heavy bag to the ground floorAlfred M. | Expérience générale
Le client n'a pas laissé de commentaire.OSCAREDUARDO H.
Le client n'a pas laissé de commentaire.JESUS F.
Le client n'a pas laissé de commentaire.Cesar M.
customer service is really bad at this locationGustavo S.
All went wellKAREN B.
Le client n'a pas laissé de commentaire.Ian P.
Team work makes the dream work. Keep up the great customer service and I really appreciate the personal attention you provide to all customers. God bless you all. Stay safeSHIRLEY L.
Le client n'a pas laissé de commentaire.Fred P. | Expérience générale
This is the second time the equipment was not clean and I was charge for an extra day.SAMUEL G.
Give the full price be for pick upPAULA T.
Enable elevators for the 2nd floorPEDROJ V. | Premières impressions
You guys changed my hitch installation time without confirming with me first , also when I called to ask why you guys didn't give any reason, ontop of that I asked on the phone if I can wait at the location you guys said yes when I get there it was a 4 hour wait ruined my whole day . I would not recommend you guys to anyoneNadia F.
Le client n'a pas laissé de commentaire.KIERRA H.
Uhaul acted in a professional manner at all times. I would recommend them to anyone. Thank You, E. Barry KamenskyEUGENE K. | Expérience générale
Le client n'a pas laissé de commentaire.BETTY H.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Lennar E. L.
Le client n'a pas laissé de commentaire.Karen D.
Le client n'a pas laissé de commentaire.Rajesh S.
Le client n'a pas laissé de commentaire.TARRELL D. | Premières impressions
This was the second location I was sent to after being sent away from another locationJOSE M.
Le client n'a pas laissé de commentaire.MICHAEL H.
the person made the wrong closing of the miles and gas and they charged me more money than it is !!!Arnoldo C.
Le client n'a pas laissé de commentaire.CORNELIO H.
Le client n'a pas laissé de commentaire.KINGSHINIKA M.
The truck was super dirty and damaged. I took it back to the location to make sure I wasn't charged for the damage and the manager was very understanding and informed me that he knew the truck was damaged prior to me leaving the location. The customer service rep was very good and professional.LATRICE H.
Le client n'a pas laissé de commentaire.AHMED U.
The check-in process was slow and not friendly.JON E.
Le client n'a pas laissé de commentaire.EDWARD D.
I was not given a receipt, promised I would receive one in a few minutes and now I was charged for an extra day. I will keep giving bad feedback until this is resolvedDERRICK P.
Le client n'a pas laissé de commentaire.ANA H. | Expérience générale
Van full of cockroach, very rude customer service and I just realize i was charge 40 $more for insurance and rental.ANDRES M.
Amazing attention from everyone that worked there picking up as well as when dropped off. Thank you for a great serviceRAMI T.
Super friendly and helpful guy at trailer drop off.Megan V.
Le client n'a pas laissé de commentaire.Simona M.
I was overcharged for an additional day I did not have the rental. This is the second time that happensHUMBERTO M.
Aye yall got me confused with my brother he tried to rent a uhaul and you guys confused my balance for his we are twins I have the outstanding balance not him im Princeton wilson not Preston that is my twin you guys hasled us and never answered the phone in time you guys gave us a hard time unprofessional asf.PRINCETON W.
Le client n'a pas laissé de commentaire.Micheal M.
Customer services in this location is horrible. Thank god that at least the phone reps are really good. They gave me the wrong truck that was asigned to me. Also they put the wrong miles saying I did 14318 miles .. truck had some dirty shirts and smelled disgusting in the Cargo area. Also, they charged me for an extra dolly that I paid for and they didn't have it on the location. They just told me â€œgrab one if you see one aroundâ€ . They were on the phone and barely looked at my phone when I went inside to show them the reservation to request my keys. I don't like it at all, hopefully they don't charge me extra, also I will be happy if they do something for me.Argisa B.
Le client n'a pas laissé de commentaire.NONE J.
I have been trying to reach U-haul for days. After waiting over 1 hour for customer service every day for about 1 week, I was finally referred to speak to the regional manager of Florida, who did give me a call back, and offered to reimburse 250 $dollars for late delivery (my guaranteed delivery was on 7/15, finally delivered on 7/21), but since there was water damage on my box which I had not fully assessed, I opted for waiting until further assessment of my items. This person, gave me their phone number, which I have tried calling and leaving several messages, and still have yet to hear back. I have used Ubox twice already for cross country moves, and I have never experienced such poor service as this time. My box arrived late, I was told I could not even access it until 7/17 on a Haul site. The box was wet, my items inside were wet. They told me they were unable to deliver until 7/20, just to call me by the end of the day on 7/20 to tell me they were actually delayed until 7/21. The communication was HORRIBLE. Customer service did their best to answer my questions, but every time I called it was a 1 hour wait, and every time they transferred me 1 more hour waiting, and no solution on sight. After I finally received my U-box, the lock just came off, given that the wood on the box was ROTTEN, from the water damage, I don't even know to begin with all the damage. A new rollaway closet with my dresses, was covered in MOLD, a new closet, in less than 3 weeks, covered in MOLD. My clothes inside were damp, smelling foul. I have furniture that I had to just throw out. Multiple items were covered in mold. I have several brass metal items that have corroded, that were in mint shape and extremely well packed with plastic coverings. Well, to even say that the latch for my lock that was supposed to be protecting my belongings, just came off without any force, due to how rotten with box was. I wish someone would answer my calls, and at the least reimburse me for this move. It was a joke. I'm happy to send you pictures if needed. My phone number is 475-235-5302 email: firstname.lastname@example.org I have been a U-haul customer for YEARS, I have move over 10 times, used the storage facility, U-boxes, multiple sizes of trucks, and my experience has always been incredible, hence why I have been so perplexed with this and the lack of response. We are still planning many moves in the future and would wish to keep using your services, but honestly at this time, it is difficult to trust you.Maria L.
Not comen because a lady at the time I was at the shop made a big show and I'm not happy with the priceMIGUEL N.
Thank you for a wonderful jobEdrick J.
Le client n'a pas laissé de commentaire.OVIEDO C.
Le client n'a pas laissé de commentaire.Mariana M.
Keep doing what you doing.CURTIS H.
Le client n'a pas laissé de commentaire.Lizzie S.
Le client n'a pas laissé de commentaire.Qammer B.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.BRANDIN D.
Le client n'a pas laissé de commentaire.LUIS M.
Willie and his crew were extremely helpful and polite. Would recommend them highly!Jessica F. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.RICHARD C.
Willie the owner was amazing, great attitude, very helpful and made the transaction stress free! Staff here were very professional and helpful! Excellent emplacement!Jessica F.
Le client n'a pas laissé de commentaire.FELDA A.
The dispatch of vehicles is slow due to the system but in overall every thing is greatTARRELL D.
Le client n'a pas laissé de commentaire.ELISEO R.
Le client n'a pas laissé de commentaire.Ronald G. | Premières impressions
Le client n'a pas laissé de commentaire.kingtrawn b. | Premières impressions
Le client n'a pas laissé de commentaire.Kingshinika M. | Expérience générale
There was a water leak on the floor and my mother slipped. We informed the staff and the staff quickly fixed the problem. Other than that my experience was good.Latribia H. | Premières impressions
First time renting from self storage and my husband's leg got trapped to the rotted wooden floor. His little finger got damaged while he tried to remove himself out from the hole. My husband had to be rushed to the hospital. At first, when I came to the office, the customer service was laughing at me and not taking me seriously while my husband was in pain. I feel it is negligence from the company for not inspecting an unit for safety before renting it out and unprofessional from the customer service from laughing while someone got an accident.JOVIANE M. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA S. | Premières impressions
The manager and staff are so helpful and friendly! My experience made a very stressful move so much easier. Thank you!!KARLA B. | Expérience générale
Le client n'a pas laissé de commentaire.edna t. | Premières impressions
The rental unit size provided was not the rental unit size contracted for.alina k. | Premières impressions
Very good experience dropping off equipment and using a storage unit. The manager is so helpful!! Moving is no fun, but my experience made it so much more bearable!!KARLA B. | Premières impressions
Thank for all your help during this time.WALQUIRIA F. | Expérience générale
They went above and beyond to help us get our belongings into storage.Jacquelyn E. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.