Évaluations des clients U-Haul Moving & Storage of Dublin

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Dublin

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Enest G. le

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The staff was exceptional and courteous and knowledgeable some of the best I’ve ever encountered in my 66 years

rcik j. le

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👍

Trevin J. le

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Le client n'a pas laissé de commentaire.

David R. le

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One problem. I returned the rental van within the 8 hours that I reserved the vehicle for. The following day, I received a call from Uhaul Corporate asking me when I was going to return the van. They apologized and told me that would contact the location to process the return.

Joey E. le

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Le client n'a pas laissé de commentaire.

Lindsey P. le

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Le client n'a pas laissé de commentaire.

keith J. le

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I don't have any recommendations on how to improve your service because your U-Haul team did an excellent job. I would like to personally acknowledge the outstanding customer service provided by Justin Gibson. Justin was very professional and personable in helping us with this rental. If you have any type of reward and recognition program, I would nominate Justin for an award. Regards, Keith Johanns

Jongsoo K. le

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Le client n'a pas laissé de commentaire.

peggy M. le

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Le client n'a pas laissé de commentaire.

James T. le

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Le client n'a pas laissé de commentaire.

James T. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

Brandon B. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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The staff at this location is awesome!! Extremely helpful.

Russell G. le

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Le client n'a pas laissé de commentaire.

Norbert D. le

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Billing, despite stating clearly they had the start mileage wrong, not only they charged with the incorrect start mileage, but incorrect end mileage , unless your truck add mileage when parked. Dishonest in little things, dishonest in bigger ones. You wanted to charge me $2 extra, you could have asked, not added it sneakily

Greg S. le

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Le client n'a pas laissé de commentaire.

Alisa R. le

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Le client n'a pas laissé de commentaire.

Trent H. le

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Le client n'a pas laissé de commentaire.

kelli K. le

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Awesome customer service!!

Samrat L. le

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Excellent service. Van was ready and parked conveniently upfront and the dolly was available provided very quickly. Very friendly staff and super quick and efficient service. Return also was absolutely hassle free and super quick.

COLE B. le

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I reserved the 10’ truck online, and when I showed up to pick it up I found out I was charged $130 for random moving BS like boxes and packing materials. I need to be refunded this $130 as I never meant to buy those items and never received them.

Deborah K. le

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Le client n'a pas laissé de commentaire.

Harold B. le

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Truck was clean but the transmission was tough to operate/shift from drive to park. The guys at the haul office were very helpful and easy to work with.

Eylem E. le

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I was told to bring back the truck with 3/8 of tank of gas. However, when I picked it up, it only had 1/4 tank of gas. I was in a hurry, so I had to drive off without telling the folks at the rental place. I brought it back with exactly the same amount of gas as I left with. I was charged $16 after the fact. It is not a big amount, but a huge disappointment.

Thomas M. le

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My Ubox was lost for over 3 days at its destination, and as a result was forced to sleep on the FLOOR of my apartment. I was unable to talk to a single person with authority through the customer service line. Both myself and my movers were severely inconvenienced by this oversight, as there was no consistency between my conversations with Uhaul over the phone. I will need to receive some kind of reimbursement for this complete lack of service.

Arlene L. le

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Le client n'a pas laissé de commentaire.

Eugene B. le

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The tire air pressure light was on

carol F. le

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Le client n'a pas laissé de commentaire.

Donna M. le

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Great experience.

Daniel T. le

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Le client n'a pas laissé de commentaire.

Jeffery K. le

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Le client n'a pas laissé de commentaire.

Brian L. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

patricia M. le

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Let the customer know or show the customer that there is a setting When turning on the headlights that doesn’t turn on the rear lights.

Bill K. le

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Le client n'a pas laissé de commentaire.

Amarjit D. le

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Excellent staff & very good customer service. We will always come back to you. Thank you.

William D. le

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Lesson Learned - Your fine print (out the door) cost of $67 was "just a little bit higher" than the $19 advertised!!!!

Renee Q. le

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It was NOT clear where to park the truck and the employee called me before 8am the day after I moved (I was still sleeping). Drop off also required an app and if you don't follow all of the instructions you receive an extra fee. This could have been far more easier. My plan was to drop the truck off and then return at 9am when they open to do the final paperwork and turn in the key. It worked out ok, but could have been smoother.

Daniel J. le

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Le client n'a pas laissé de commentaire.

Brian K. le

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Jordan and team are fantastic

Kayla P. le

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Only bone I had to pick was with the Kenny Road store, not Dublin. Dublin was very pleasant and I was in their shop for maybe a while 20 seconds before I was good to go! Now Kenny Road was more convenient for me due to location. I called to ask if I was able to drop the truck off their instead of making a 20 min drive to Dublin. The worker promptly, in a hurried and rude tone, said “unless you picked it up here we can’t take returns” and basically hung up on me. So rude. I don’t care how busy you are, you do not act like that in the phone. I know this first hand.

Curt K. le

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perfect.

John M. le

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Have accurate odometer and fuel levels on the contract. (Double check for accuracy)

Timothy M. le

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Le client n'a pas laissé de commentaire.

Tom P. le

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Le client n'a pas laissé de commentaire.

Courtenay R. le

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Le client n'a pas laissé de commentaire.

RR M. le

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Great experience and Excellent Service by Chris and coworker! When I returned the truck he wanted to know how all went and if any issues with vehicle that he should be aware of - all good. Would recommend this location anytime.

Michael S. le

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Le client n'a pas laissé de commentaire.

Stephanie A. le

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Super easy check in and the staff helping me was excellent!

Rob C. le

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Le client n'a pas laissé de commentaire.

Ellen S. le

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Le client n'a pas laissé de commentaire.

E K. le

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No improvements needed. I love this location! They are always helpful and friendly.

Marty M. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Very professional, fast and complete satisfaction. Equipment in great condition. U haul is the numero uno !

Cintia U. le

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Great customer service!

David S. le

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Easy access, friendly place great service

Michael H. le

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No problems great experience.

Nathaniel B. le

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I waited for about 15 minutes at the counter while I could see the attendants smoking a cigarette somewhere in the lot on the security camera screens. The truck was also not in the best shape but it got the job done. The door was a pain to close, requiring full body weight to bring it down (needs lubricated) and I only was given a 1/4 of a tank of gas. Thankfully, I didn't need to go too far, but trying to add gas back to some arbitrary line is annoying. Much easier to just fill it up. Drop off was easy. Not the best but not the worst place to rent a truck.

Joshua B. le

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This is my go-to location. Best staff, best trucks. Thanks for another solid rental.

Richard M. le

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The drop off was easy and simple.

JACOB B. le

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Great value and service! The two guys who helped me we're super great and made my experience seamless. 10x better experience than what I've had at my closest Uhaul in Cincinnati where I moved from.

Mary W. le

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I've rented from this location twice and it has always been excellent customer service. Would highly recommend!!

Don R. le

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Professional staff

Maria M. le

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Some staff was kinda rude. Closed out my account weeks ago but kept getting late fee emails

Carol K. le

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Guys working at the counter were super nice, friendly, efficient and knowledgeable. Very quick and convenient pick-up and drop-off. We have used this location before and will again any time we need to rent a truck.

tom S. le

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Le client n'a pas laissé de commentaire.

Jennifer S. le

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Le client n'a pas laissé de commentaire.

MARK H. le

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Rent increases unacceptable.

David R. le

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Le client n'a pas laissé de commentaire.

Donald S. le

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Le client n'a pas laissé de commentaire.

Cyra W. le

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Le client n'a pas laissé de commentaire.

tom L. le

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Customer service was excellent. We had to change drop off location at the last minute without any hassle. Again, very pleasant experience. Thanks all involved!

Alan F. le

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Once again used this Uhaul location on Old Avery Road in Dublin, Ohio excellent as always

Nathaniel E. le

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The lady didn’t seem to care that I was there. Wasn’t very helpful. Sat there for over 20 minutes after I pressed the button for her to show up. The man that was there when I dropped it off was much more welcoming.

Robert H. le

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Great Team of workers! Very Helpful!

Robert H. le

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Customer Service was Great! Very Helpful team!!

Ramendeep B. le

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Le client n'a pas laissé de commentaire.

LAURI D. le

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Le client n'a pas laissé de commentaire.

Stephen M. le

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Le client n'a pas laissé de commentaire.

Gabriel B. le

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Very nice helpful staff! I had problems with the app picking up & returning. They were able to help me even though I couldn’t use the app.

Rajiv S. le

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I had booked for utility dolly, but since it was not available so they provided appliance dolly. Would have loved if they would have charged only for utility dolly

Kimberly V. le

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Le client n'a pas laissé de commentaire.

ALAN F. le

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Over the years I have used several Uhaul locations and this one is the best hands down, the guys working at this location are terrific you’re lucky to have them

Gail L. le

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Nothing at all, it was great. Staff was friendly and efficient. Van was great and I will work with this location again.

EBEN K. le

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Le client n'a pas laissé de commentaire.

gerard b. le

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JORDAN was Great! GB

Debra M. le

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Le client n'a pas laissé de commentaire.

anthony v. le

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The guys got me through the reservation process and into my unit within 10 minutes. Even picked a unit right around the corner from the rental office. I’m a returning customer and will continue to be!

Annas S. le

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Le client n'a pas laissé de commentaire.

Kyle M. le

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Le client n'a pas laissé de commentaire.

Ryan F. le

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Great facility to work with. Jordan and his team are knowledgeable and follow thru on what they say they'll do. Thanks!

Sai Kumar G. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Manharlal P. le

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Very cooperative employees and immediately do reservations

Thomas S. le

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Le client n'a pas laissé de commentaire.

Tim H. le

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Le client n'a pas laissé de commentaire.

ann s. le

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Great staff. Very clean unit. Convenient location.

trevin J. le

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Le client n'a pas laissé de commentaire.

Gary K. le

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Every employee was tremendous ... It was the best rental truck experience I have ever had --- !!!

Ricardo S. le

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Not much other than the location is not that great, not easy to find.

john P. le

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Staff was very professional and pleasant. Highly recommend.

Allison W. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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Bryan and the rest of the crew were very helpful.

ron B. le

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Le client n'a pas laissé de commentaire.

paul G. le

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The attendant was excellent. Very efficient and personable. The process was superb.

Kevin H. le

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Pulled up in the lot. Two guys came out. They already knew who I was. Got me disconnected, asked about the trip, sent me electronic paperwork and I was on my way. Just the way it’s supposed to be.

Brian C. le

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Le client n'a pas laissé de commentaire.

Travis C. le

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Le client n'a pas laissé de commentaire.

John B. le

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The attendant was very friendly and helpful, and went far above expectations. You should have all of your attendants follow this man's example. Sincerely, John Bender

michelle d. le

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There was no light in my unit. After I moved out I kept getting emails to vacate the unit. The uhaul brand lock that was required was not of good quality and the key broke off in the lock.

Tanya A. le

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Great staff

SUSAN M R. le

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After hours lighting good be better but other than that all is Excellent!

Rebecca Y. le

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Very nice and friendly Best Customer Service, and very busy place

Hicham I. le

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Chris Campbell was very friendly and eager to help, he got me in and out quickly and efficiently and I could tell he is a hard worker who cares about his customers.

Ryan F. le

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Jordan took care of everything right away and made the process very easy.

jina s. le

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I would recommend this facility to all.

gerard b. le

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Jordon was excellent! He found my reservation also gave me the price of the unit that I requested! Jordon also helped me with securing my unit! Great guy! GB

Jimmy H. le

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Besides the small parking area, the entire staff were gracious and pleasant.

Beth M. le

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Very helpful and attentive staff. Any minor issues I had were always taken care of in a timely and satisfactory manner.

Sue M. le

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Excellent service. Definitely went above and beyond.

Walter B. le

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Jordan at yer Avery rd store is. A TREMENDOUS!! Asset. To yer company. He is a very professional example of yer company.

Jon N. le

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Everything was outstanding. However, had to call the attendant on duty to ask to have the UHaul trucks moved in order to access my unit.

Jimmy H. le

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It’s a busy time to move. However, although we requested a 26 foot truck at least three weeks out, we U-Haul could not fulfill our request. But, accommodated as much as possible and that politely.

plato l. le

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Very good customer care. Kind guys at front desk were very helpful.

Sharon A. le

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very friendly and accommodating!

Gary P. le

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Jordan was very helpful in getting us what we needed and helping us out.

Barbara L. le

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I have one thing to say.....Thank You for everything.....great crew.

gideon b. le

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Best place ever . The entire team were very friendly and met all my needs . I recommend this place to anyone!!

Javlin F. le

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Great very quick and easy!

Julie R. le

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I love the staff at this location. Very friendly and very helpful.

Nicholas C. le

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Great service.

Jimmy B. le

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Customer service was professional and courteous. Thank you so much. Every time I need a uhaul I go there. Always friendly.

Kyle G. le

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Friendly and helpful

dublin b. le

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Always great customer service!

Nagender S. le

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Keep up the good work.

kirk j. le

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Very friendly and helpful

Civenco L. le

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Friendly team

Vinture H. le

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Great communication good service . Very professional staff.

Branson J. le

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Would use again.

Emily K. le

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Everything went very smoothly! Mike was great and super helpful!

Melissa R. le

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The staff was friendly & helpful. The facility was clean.Good experience overall.One thing though, the swipe card we used always gave us trouble, didn't always open the gate.The rest was good though!

Joy W. le

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Very friendly. Nice experience I appreciate that.

NATALIE D. le

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Very good & easy experience.

Mark E. le

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Fast, friendly and efficient team.

Thomas M. le

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Kudos to Chris Campbell for making it a very positive experience. He is a can-do guy, very personable and helpful. Thanks

Seth S. le

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Great customer service. Thanks Jordan and team

Robert W. le

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Moving is incredibly stressful, the staff and management at this location were incredibly helpful and added 0 additional stress to my move.

Dale B. le

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Wonderful facility, highly recommended.

TOM R. le

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Went well. We have been customers twice over the last 15 years. Closing unit due to no longer need

malinda m. le

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We never had any problems and got exactly what we paid for.

Ramez J. le

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Excellent service

Mary M. le

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The staff was always very helpful and courteous.

MARLIN T. le

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Little over priced

Michael M. le

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As easy as you could possibly do it. Friendly, very easy to do business with.

gabriel a. le

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it was easy to rent and the staff was helpful

Ramez J. le

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Excellent staff & very helpful

yoga d. le

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The facility is not well lighted and i actually got stuck inside on a sunday since the gate wouldn't open. The access machine where i had put in key code says its in maintenance or something and calli

ron e. le

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Very helpful and flexible crew.

dan s. le

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The Dublin team was pretty amazing. Every interaction i had with them, they were just ‘helpful’ and made me feel valued.

DAVID W. le

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Facility is filthy with dust and sand from concrete plant. All of our belongings have spiders and cob webs on and in them. "nominal" price increases have doubled original price. Very disappointed!

WILLIAM C. le

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Great staff. Friendly and helpful. Hard working for sure.

Donna T. le

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My locker was next to cement plant. All my furniture was covered in cement dust. When I would call for information on 2 occasions the girls who answered the phone were clueless I had to talk to manage

richard r. le

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Need to find another place to store your rental trucks, several times parked in front of my unit and others.

Michael H. le

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T

Jon R. le

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Staff was always friendly and helpful. The next time I need moving or storage assistance I will certainly select U-Haul.