Évaluations des clients U-Haul Moving & Storage of E Fort Worth at 820 & I-30

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of E Fort Worth at 820 & I-30

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Christopher W. le

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Le client n'a pas laissé de commentaire.

Joel H. le

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All good!

James H. le

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n/a

Tanya B. le

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Derick was very helpful and explained everything before I rented the trailer.. yes I would rent again and recommend this location

Nylia P. le

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Le client n'a pas laissé de commentaire.

scot B. le

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Le client n'a pas laissé de commentaire.

SHIRLEY L. le

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Only problem elevator sometimes not working, but management gets it fix ASAP. All personnel helpful and friendly. I moved out one week early so praying for one week refunded 😬🙏Thanks!!

BELAWNDER W. le

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Ac was not working while you drive, overhead door fell apart when we returned truck. I rent from this location alot never had these issues. Filled gas for over amount of what was there did not get reimbursed.....for coverage of gas.????

Marinell F. le

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Le client n'a pas laissé de commentaire.

andrea j. le

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The employees are very helpful and the storage facility is quite nice.

Frank J. le

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Le client n'a pas laissé de commentaire.

Lola B. le

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Could've been told the 10' truck didn't have a ramp for the dolly I rented. I waisted $10 plus taxes for an UNUSEABLE ITEM.

Shelton W. le

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The employee who is responsible for bringing the vehicles to the customer is very rude. He was very rude when we picked up the vehicle and then again when we dropped it off. We will think twice before deciding to use uhaul again.

Don H. le

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My experience was very pleasant. I was treated politely and got my trailer quickly.

Lillye T. le

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Nothing at all thank u for the help

Rickie C. le

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Customer service and cleanliness

Jerry R. le

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Trailer had a bent metal bracket on left side at time of pick up

Charles M. le

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Le client n'a pas laissé de commentaire.

shabrea J. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Just keep doing what you’re doing and it will take care of itself.

mark B. le

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Le client n'a pas laissé de commentaire.

Anquinette O. le

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Quick and easy! I love the online process.

Raul P. le

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Le client n'a pas laissé de commentaire.

John B. le

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David, the owner was extremely helpful and provided outstanding customer service. We are very thankful for his help during a very stressful move.

John B. le

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David, the owner of the location was outstanding. He was great in helping us with renting the right equipment.

Marilyn F. le

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Please make sure that your computer systems are able to handle the higher volume for month end rentals. People are moving in/out of their homes and can't afford to waste an hour because your computers are running slow. It took 20 minutes to process my reservation, after waiting 30 minutes in line.

jim M. le

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Le client n'a pas laissé de commentaire.

Clarence H. le

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Le client n'a pas laissé de commentaire.

Margret T. le

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Le client n'a pas laissé de commentaire.

Elizabeth H. le

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Le client n'a pas laissé de commentaire.

Ryan G. le

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Better customer service. Service was terrible. The associate was definitely rude. Would not refer this location.

Sherri D. le

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Nothing. The staff was friendly and very accommodating. The check in and out online was awesome! Everything was more great than previous great times. Just overall spectacular experience.

david S. le

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Le client n'a pas laissé de commentaire.

Darris B. le

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Le client n'a pas laissé de commentaire.

Shyla F. le

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Le client n'a pas laissé de commentaire.

Jeanette L. le

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Le client n'a pas laissé de commentaire.

TERRY W. le

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Le client n'a pas laissé de commentaire.

Dana c. le

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Kendrick White Jr. Is always helpful/willing to go the extra mile. He always has a positive attitude no just with me but to every customer no matter how busy the store would be. Service Excellence!

sylvia a. le

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My family has been using this U-Haul company off and on for 16yrs and are very pleased. Thank you

JUAN S. le

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Overall great experience. It is a little dirty and we did see roaches but it could also be from the tenets. Access after hours was a hit or miss. We tried to access our storage after 10pm and couldn't

Christine E. le

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Great Customer Services

Tierney P. le

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Only issue I was told I would be charge for the price of 1 big storage after they gave me 2 small ones because they were out. Never happened. I had to pay for 2 almost $200. Other than that it was ok.

Aurther D. le

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My unit was easily accessible and the elevator was spacious. Carts were always available, and THERE WAS NO DUST on my things after 2 years in storage! I will definitely recommend this facility! Thanks

Tramell A. le

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The only thing I didn't like was 2 days after my due date without a payment the horasing letters started coming in the mail...that is ridiculous

Mary T. le

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The areas I listed as no was due to the last 3 days at the facility. This was due to the attitude of the staff when I was moving out of storage. The elevator wasn't working and I stored my items on

Rachel Q. le

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People was rude

Charles M. le

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Excellent experience

Torria G. le

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Good storage facility will recommend and use again.

Miyaki R. le

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Everything and a everyone was great! Great customer service!

Kimberly R. le

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I had a wonderful experience at the 820 and John T White location. The lady that assisted me was very friendly and knowledgeable. I believe her name was Whitney.

ALLYSON G. le

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The staff is informative and professional and happy!. This site is super clean and accessible. I would highly recommend U-Haul off of 820/John T White to anyone looking for a safe and secure storage.

jill c. le

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The employees who helped me were courteous and extremely helpful. Very pleased.

Delicia J. le

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Very helpful and friendly

norma l. le

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Had arrangements to enter after hours. Could not access. Had to find another storage option that evening. I never moved in. Your associate that rented the unit did not show me after hrs process.

DELONDA K. le

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My move out was great! The rental was not so great! I rented a truck and returned the truck the same day 3/29/2019. Some how there was a mix up. my card is still being charged! NOT HAPPY AT ALL!

david s. le

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Great service

Steven C. le

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It was okay!!! We did have the elevator go out during our time.

Corey H. le

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Was billed for about 15.32 over estimated numbers of the usage, still have not been reimbursed for it, other than that I am satisfied.

Shesaunthralyn S. le

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The crew was nice and understanding.

Yves N. le

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Thanks

Monteze M. le

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Will be using this facility for years to come

Renee B. le

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Super Customer Service

Leslie W. le

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Very professional

MARA T. le

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Very good experience.

Eileen H. le

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Very pleased with overall experience. No one at pick up spot but keys and truck we're easily obtained.

patricia k. le

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10/29/18 As a current customer#2645 Uhaul, storage area & hallways has no debris or trash & restrooms has maintained a cleanliness. I’m grateful to staff Sara, Malachi & Brittany. Thanks! PKing#2645

arthurlon b. le

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I always use Uhaul and have been satisfied with the service.

Anna M. le

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Everyone I interacted with was friendly and helpful. The only thing about this location is that it can be hard to get to if you aren't familiar with the area it's in.

helen j. le

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Staff at 820 facility very friendly and nice

Winfred W. le

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Always excellent and courteous service at this location.

Marjorie R. le

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Great service.

TREEVA R. le

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Great experience!

Christian H. le

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I'm thankful for blessing me on paying $20 instead of $294, Thank you so much.

LAVERN G. le

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Great customer experience. Unfortunately, I can't remember the lady who assisted me at the storage unit, but she went above and beyond in helping me.

GEORGE W. le

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Everyone were excel to us the Knight Of Columbus.

Tanille A. le

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Nice doing business with you all

Wendell M. le

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A+. OK!

Nancy C. le

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When i moved my stuff out of the unit i stored my stuff in there was roaches coming out and also roaches where hiding in the crack of my table and i didnt like that at all i brought roaches out with

Anthony C. le

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The only thing we had a problem with what is the elevator was always out of order.

elizabeth l. le

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Very helpful staff

connie i. le

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Paul the manager was great. Helped when I ran into hiccup with my move. Very customer service oriented

Mindy T. le

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I am grateful that the staff was understanding of my difficult situation and worked with me so that I was able to move out at a fair price. Always have been treated very well by the staff here.