The truck had a bad odor inside also when you get up to 60 miles an hour is shakes really bad.BRODRICK A.
Customer Reviews for U-Haul Moving & Storage of E Fort Worth at 820 & I-30
Pour nous contacter
Fort Worth, TX 76120
(S Of Jt White Rd)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The process was easy and the price was fair. Very satisfied experience!Frank R.
This is my go-to location for U-Haul rentals!Gary W.
Nothing excellent serviceBernita D.
Le client n'a pas laissé de commentaire.Stanley S.
Le client n'a pas laissé de commentaire.jeff t. | Expérience générale
From Management to house keeping employees go beyondJeffrey T.
Quick, easy, professional and convenient. Especially if you reserve onlineKURT N.
Excellent service.CINETREA G.
Great customer service!Dana T.
Long wait times.jeannie B.
The employees here at this location are awesome, and take the time to let you know what is really going on. My salesperson let me know exactly what I needed to do in order to not get out of the parking lot with a bunch of dents in the truck and have it blamed on me. I appreciate people like this.KRISTIN C.
This is like the third time I've rented from this store and they are always GREAT. If I had a business I would want staff just likes these guys! Thank you for having such informative,helpful and courteous staff!Kenneth H.
The lady that checked me out did a great job, they were short staffed and not only the did she process my rental but she check out two other ppl at the same time and didn't miss a beat! She needs a raise and a promotion!!Erenest K.
Le client n'a pas laissé de commentaire.Arlanda C.
Le client n'a pas laissé de commentaire.Kaleb L.
Le client n'a pas laissé de commentaire.JoseDaniel G.
Have all employees show they want to be at work.Jerald J.
Every thing was excellent!MARILYN C.
Le client n'a pas laissé de commentaire.Cameron W.
Nothing everything was perfectKRYSTAL W.
Le client n'a pas laissé de commentaire.Crystal M.
Friendly staff and helpfulDouglas B.
No complaints!Lawanda B.
Le client n'a pas laissé de commentaire.TERRY M.
Everyone waa extremely helpful and nice.ANGELO N.
Staff was friendly and helpfulRonald V.
Reserved on line. Had phone issues while there but the crew inside provided fast service so that I was in and out without an issue.DAVID EUGENE N.
Le client n'a pas laissé de commentaire.James D.
Everything went smoothRoushon E.
I had the hardest time returning the vehicle after closing. But I was told it work be effortless. This was by far the worst experience I've had with uhaul.LASHAUNDA J.
Le client n'a pas laissé de commentaire.Kimberly M.
The Trucks are in poor condition. Not easy to drive. Mileage counter was malfunctioning on the one I rented. Hard to get truck started. My neighbor finally started it, I could not bear down hard enough on the brake pedal due to my physical limitations. Staff person would not look me in the eye when I returned the truck and was reluctantly helpful, I sensed a racial issue with her attitude. And did NOT appreciate that at all. Not enough staff at the location I rented from. I would not recommend this location or your trucks. The Moving Help company failed. I was talked into hiring two laborers from a local moving company during my call to rent a truck. Called to verify and was told they were out of town and couldn't help me. No customer service phone number on their website. Emailed cancellation with no response so finally called UHaul customer service (and waited 20-30 minutes on hold) and it was cancelled thru your employee. Your company has a lot of challenges to overcome.Constance W.
Le client n'a pas laissé de commentaire.BRENDA M.
I called the location to schedule my rental. The employee I spoke with was extremely helpful in helping me select the best trailer for my needs. When I arrived to pick up my trailer I was assisted by the business owner who was professional and made my visit very pleasant. I returned the trailer after hours and found the phone application extremely easy to use. I would recommend this location to anyone seeking to rent a trailer.RAMON O.
Le client n'a pas laissé de commentaire.Patric B.
Le client n'a pas laissé de commentaire.Kurby M.
Only problem I had was some times so busy could not get thru on phone. But avoided that by calling middle of night.BRENDA B. | Expérience générale
I didn't rent a Uhaul truck but they wrongful allowed someone else use my account.jamar J.
I want to know why I had two charges on my account.... one was over 100 $and the other was 19 $?! Why?? And please don't claim we didn't put gas in the truck â€" because we did. I think my charges were too high for one day... that's very concerning for me.Zane H.
Le client n'a pas laissé de commentaire.CORTAVIOUS DEAND J.
Le client n'a pas laissé de commentaire.kimbarley g. | Expérience générale
No improvements necessary. The team under Mr. David is great!!!Cinetrea G.
Nothing I have No complaints workers was very professional and courteous.Gilbert C.
Le client n'a pas laissé de commentaire.Breezy R. | Expérience générale
Le client n'a pas laissé de commentaire.CANDICE L. | Premières impressions
Picking up my trailer it wasnt ready had to go to different sote to pick up. Once i arrived i couldnt unloadMichael h. | Online Move In
Le client n'a pas laissé de commentaire.KATHY S. | Premières impressions
Le client n'a pas laissé de commentaire.Ray B. | Expérience générale
Le client n'a pas laissé de commentaire.RAYMOND E.
Le client n'a pas laissé de commentaire.Tiara W.
Le client n'a pas laissé de commentaire.Toni W.
Convenient location, friendly customer service, great help from the guys on the lot upon return. Kudos to the TEAM!TERESA C.
Le client n'a pas laissé de commentaire.Mayra A.
Friendly staff and very informative. I believe her name was Cassandra. she's wonderful. Storage was easy to find and entering was a breeze. Definitely recommend this location.Dejuan S.
Customer service person was excellentDOUGLAS B.
I requested for a vehicle with ramp and when I got home, I noticed that it did not have a ramp. The next day after I returned the vehicle, I noticed that I was charged more. I went there and they told me that they have mistakenly charged me for an extra day! I was just lucky that my credit card notified me, otherwise, I wouldn't know this.SAYYED HAMED S.
Le client n'a pas laissé de commentaire.Enocentes D.
Le client n'a pas laissé de commentaire.Crystal E.
Le client n'a pas laissé de commentaire.Phillip C.
The staff here at this U-Haul location on East Loop Souh 820 and I-30 in Fort Worth, Tx. Is the best location!!!, the manager Mr. David Willey, he is a great leader for his team, excellent customer service skills and fast and friendly service each and every time I come inside the facility it's such a level of respect and it's very clean and organized, especially with the covid-19 6 feet apart restrictions. So, I definitely recommend anyone who wants great service and a clean unit this is the place to come too. This U-Haul facility automatically is five stars!!!denise r. | Premières impressions
When an item is left in the vehicle staff needs to return item not steal. I left an item in the truck and it was stole by one of the employees.Elicia P.
Le client n'a pas laissé de commentaire.Denise h. | Expérience générale
Friendly and helpful customer servicebaseemah p. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.RENA T.
Le client n'a pas laissé de commentaire.Cherilu G.
Tramell and team always go over and beyond. I've stored my belongings here for almost two years and have rented trucks multiple times. Every experience has been received with a high level of customer service and the facility is highly maintained! It's a pleasure to be a customer here at this location.Michelle B.
Nothing, everyone was kind and helpful!!!!!Diane F.
Tremmel and the staff customer service is very impressive and appreciated. My family's belongings have been stored and secure for over a year.chanel m. | Expérience générale
Le client n'a pas laissé de commentaire.robert w. | Expérience générale
Nice peopleTORI H.
Le client n'a pas laissé de commentaire.Tonya G.
Le client n'a pas laissé de commentaire.SHONAE B.
Le client n'a pas laissé de commentaire.Broderick F.
Everything was great.Phillip D.
The truck was absolutely filthy. The maintenance on the truck was not kept up at all. The truck ran and drove like junk. It turned my 4 hour drive into 6 hours because it ran so bad. I WILL NEVER RENT A UHAUL AGAIN.WAYLON B.
The location and the service personal were Awesome !!! Thank you so much for the Best Rental experience.ERNEST C.
Great customer service! Smooth process!Kenya B.
Le client n'a pas laissé de commentaire.ERNESTO A.
The men I dealt with were awesome.Joel W.
Le client n'a pas laissé de commentaire.JOSEPH B.
Better customer service needed all around ... employee's morale seems poor. Not helpful with recommendations on equipment . unprofessional communication between associates during the presences of an customerSherrice J.
Le client n'a pas laissé de commentaire.CHARLES H.
I scheduled a "non contact" rental & instead of the key being in the back of the truck, I still had to go in & pickup key from an employee at the corner.ANISSA V.
Everything went great. we were in and out in no time flat.Tamra S.
Exceptional customer service from start to finishrowena M.
Le client n'a pas laissé de commentaire.MIKE W.
This store is great. They fix issues IMMEDIATLEY!Cinetrea G.
You charge me extra fees with no explanation.Jocelyn S.
Le client n'a pas laissé de commentaire.Marlynda M.
I love that U-Haul they always have excellent service I use them again and againmary b. | Premières impressions
Brakes are squealing!! Took too long to stop!! People were too busy on their phones!!Terry B.
Keep up the good work!Osha F. | Expérience générale
Le client n'a pas laissé de commentaire.BOBBIE M.
Le client n'a pas laissé de commentaire.SAMIR K.
Le client n'a pas laissé de commentaire.Tiara C. | Premières impressions
Le client n'a pas laissé de commentaire.VALEDIA H.
Le client n'a pas laissé de commentaire.Michelle L.
Le client n'a pas laissé de commentaire.TONYA WOODARD G.
Le client n'a pas laissé de commentaire.BOBBY W.
Le client n'a pas laissé de commentaire.Sandra V.
Le client n'a pas laissé de commentaire.thomas M.
Wonderful customer service. Friendly staff.Sheryl H.
Le client n'a pas laissé de commentaire.stephanie M.
Provide helpful and friendly service.baseemah p. | Premières impressions
Truck had a pungent smell of marijuana when I pulled off. Was in a hurry and that's my fault, gas hand was between 1/2-5/8. Paperwork said on 7/8 from being full. I couldn't stop pump on return and over pumped till nearlyfill tank. My fault again.Lisa H.
Le client n'a pas laissé de commentaire.Brian M.
I loved this location. They helped me out to the fullest. They are loving and caring people that work up there and willing to help when you have nowhere else to turn. Would go back and rent thru them again if I had too.SHAMICA B. | Expérience générale
Le client n'a pas laissé de commentaire.Gwendolyn L.
Le client n'a pas laissé de commentaire.Richard H.
Keep doing what you're doinglequita D.
The customer service was fantastic and we were well received when we arrived. The truck had some minor repairs necessary, but was otherwise in good working order.Gregory G.
Good overall experienceOsama E.
Le client n'a pas laissé de commentaire.Steven P.
Le client n'a pas laissé de commentaire.JAMES D.
This is a great place to look towards for moving rental and storage. The staff is very courteous and knowledgeable.Joshua T. | Expérience générale
Very friendly and helpful to me and my daughter.Megan M. | Premières impressions
Le client n'a pas laissé de commentaire.kenneth c. | Premières impressions
S.O.victor b. | Expérience générale
Le client n'a pas laissé de commentaire.anjelicia b. | Premières impressions
Excellent service à la clientèleJoan W. | Premières impressions
Pleased with the service. Thank you!Myles O. | Expérience générale
ExcellentJacqueline B. | Expérience générale
Le client n'a pas laissé de commentaire.brenda w. | Expérience générale
Immediately had trouble with my access code that didn't get rectified. Used it initially but upon returning later i was denied access. Staff claimed it was the computer system. Later said it was okay but my access was still denied. It was as if my pincode was changed. I am not pleased. How do I change my code? Staff did not attempt to assist at all.Tammie S. | Premières impressions
Le client n'a pas laissé de commentaire.Rachel B. | Premières impressions
One of the best Uhaul locations I've been. Very helpful and knowledgeable.Damon W. | Premières impressions
Staff were friendly, however online orders don't transfer to the facilities. This makes them have a lot of confusion about your reservation and they charge when they're not supposed to.JAKETA C. | Premières impressions
We have been trying to close on buying a new home foe over a month now. With all of the stress that has been added. Uhaul has taken the biggest burden from us. The men and women have gone above and beyond yo help us in this difficult time of need. I cant express our gratitude and hope that ever company can meet uhaul standard of customer service. Thank you thank you thank you!!!!!!!!!!natasha S. | Expérience générale
Le client n'a pas laissé de commentaire.michelle N. | Expérience générale
Le client n'a pas laissé de commentaire.Lacretia R. | Expérience générale
Staff was extremely helpful.Byron H. | Expérience générale
The fire header running in the overhead of my storage unit did create some rusty damage on my contents due to condensation.rayford h. | Expérience générale
Le client n'a pas laissé de commentaire.LATRICE D. | Expérience générale
Trammell Allen was friendly, helpful, and thoughtful!! He represented the service you would want your company to have!Byron H. | Premières impressions
The lady that checked me out was really rudeharold h. | Premières impressions
I appreciate uhaul, they really helped me out when i needed a storage location.lakena S. | Expérience générale
Thanks for allUlises M. | Expérience générale
I did not authorize my closeout. The manager David wiley committee fraud. He took my account and closed it out and put it in my soon to be ex-husbands name. Roy Mitchell. I am calling my lawyerCarlin r. | Expérience générale
Great place and people.Kimberly F. | Expérience générale
Location was perfect for meGAIL Y. | Expérience générale
.Vicki B. | Expérience générale
Thanks for everything great place !!!armando m. | Expérience générale
I really appreciate the experience and the grace with which you guys handled me.Shanon E. | Expérience générale
Ms. Jones and Mr. Allen were very friendly and very helpful.germaine D. | Expérience générale
Whitney was very helpful and gracious. We started the move in this AM and the young lady (didn't get her name) showed me how to access the facility and located my unit...very much appreciated.linda c. | Premières impressions
The staff was always friendly and helpfulANGELA M. | Expérience générale
Only problem elevator sometimes not working, but management gets it fix ASAP. All personnel helpful and friendly. I moved out one week early so praying for one week refunded Thanks!!SHIRLEY L. | Expérience générale
The employees are very helpful and the storage facility is quite nice.andrea j. | Premières impressions
Kendrick White Jr. Is always helpful/willing to go the extra mile. He always has a positive attitude no just with me but to every customer no matter how busy the store would be. Service Excellence!Dana c. | Expérience générale
My family has been using this U-Haul company off and on for 16yrs and are very pleased. Mercisylvia a. | Premières impressions
Overall great experience. It is a little dirty and we did see roaches but it could also be from the tenets. Access after hours was a hit or miss. We tried to access our storage after 10pm and couldn'tJUAN S. | Expérience générale
Great Customer ServicesChristine E. | Expérience générale
Only issue I was told I would be charge for the price of 1 big storage after they gave me 2 small ones because they were out. Never happened. I had to pay for 2 almost 200 $. Other than that it was ok.Tierney P. | Expérience générale
My unit was easily accessible and the elevator was spacious. Carts were always available, and THERE WAS NO DUST on my things after 2 years in storage! I will definitely recommend this facility! ThanksAurther D. | Expérience générale
The only thing I didn't like was 2 days after my due date without a payment the horasing letters started coming in the mail...that is ridiculousTramell A. | Expérience générale
The areas I listed as no was due to the last 3 days at the facility. This was due to the attitude of the staff when I was moving out of storage. The elevator wasn't working and I stored my items onMary T. | Expérience générale
People was rudeRachel Q. | Expérience générale
Excellente expérienceCharles M. | Expérience générale
Good storage facility will recommend and use again.Torria G. | Expérience générale
Everything and a everyone was great! Great customer service!Miyaki R. | Premières impressions
I had a wonderful experience at the 820 and John T White location. The lady that assisted me was very friendly and knowledgeable. I believe her name was Whitney.Kimberly R. | Premières impressions
The staff is informative and professional and happy!. This site is super clean and accessible. I would highly recommend U-Haul off of 820/John T White to anyone looking for a safe and secure storage.ALLYSON G. | Expérience générale
The employees who helped me were courteous and extremely helpful. Very pleased.jill c. | Premières impressions
Very helpful and friendlyDelicia J. | Premières impressions
Had arrangements to enter after hours. Could not access. Had to find another storage option that evening. I never moved in. Your associate that rented the unit did not show me after hrs process.norma l. | Expérience générale
My move out was great! The rental was not so great! I rented a truck and returned the truck the same day 3/29/2019. Some how there was a mix up. my card is still being charged! NOT HAPPY AT ALL!DELONDA K. | Expérience générale
Great servicedavid s. | Premières impressions
It was okay!!! We did have the elevator go out during our time.Steven C. | Expérience générale
Was billed for about 15,32 over estimated numbers of the usage, still have not been reimbursed for it, other than that I am satisfied.Corey H. | Premières impressions
The crew was nice and understanding.Shesaunthralyn S. | Premières impressions
ThanksYves N. | Expérience générale
Will be using this facility for years to comeMonteze M. | Expérience générale
Super Customer ServiceRenee B. | Premières impressions
Very professionalLeslie W. | Premières impressions
Very good experience.MARA T. | Expérience générale
Very pleased with overall experience. No one at pick up spot but keys and truck we're easily obtained.Eileen H. | Réservation
10/29/18 As a current customer#2645 Uhaul, storage area & hallways has no debris or trash & restrooms has maintained a cleanliness. I'm grateful to staff Sara, Malachi & Brittany. Thanks! PKing#2645patricia k. | Expérience générale
I always use Uhaul and have been satisfied with the service.arthurlon b. | Expérience générale
Everyone I interacted with was friendly and helpful. The only thing about this location is that it can be hard to get to if you aren't familiar with the area it's in.Anna M. | Expérience générale
Staff at 820 facility very friendly and nicehelen j. | Expérience générale
Always excellent and courteous service at this location.Winfred W. | Réservation
Great service.Marjorie R. | Réservation
Great experience!TREEVA R. | Expérience générale
I'm thankful for blessing me on paying 20 $instead of 294 $Thank you so much.Christian H. | Expérience générale
Great customer experience. Unfortunately, I can't remember the lady who assisted me at the storage unit, but she went above and beyond in helping me.LAVERN G. | Réservation
Everyone were excel to us the Knight Of Columbus.GEORGE W. | Expérience générale
Nice doing business with you allTanille A. | Expérience générale
A+. OK!Wendell M. | Expérience générale
When i moved my stuff out of the unit i stored my stuff in there was roaches coming out and also roaches where hiding in the crack of my table and i didnt like that at all i brought roaches out withNancy C. | Expérience générale
The only thing we had a problem with what is the elevator was always out of order.Anthony C. | Expérience générale
Very helpful staffelizabeth l. | Expérience générale
Paul the manager was great. Helped when I ran into hiccup with my move. Very customer service orientedconnie i. | Expérience générale
I am grateful that the staff was understanding of my difficult situation and worked with me so that I was able to move out at a fair price. Always have been treated very well by the staff here.Mindy T. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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We have the largest selection in the industry!