Évaluations des clients U-Haul Moving & Storage of East Rutherford

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of East Rutherford

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Henry L. le

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Le client n'a pas laissé de commentaire.

derek S. le

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The employees were excellent and very knowledgeable and very professional. The entire store was very clean especially the bathroom. Keep up the great work.

Ahmad A. le

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First of all I must recommend that the manager in charge of E. Rutherford location is very friendly and reasonable. He is a problem solver as he tries to protect the company in his business dealing . I think he is a valuable asset for U Hull. Staff are also very well trained . Thank you all

Felipe P. le

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Le client n'a pas laissé de commentaire.

Roderick B. le

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Le client n'a pas laissé de commentaire.

ELIZABETH B. le

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Le client n'a pas laissé de commentaire.

Caryl H. le

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Le client n'a pas laissé de commentaire.

Jacquelin A. le

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Le client n'a pas laissé de commentaire.

Jeison A. le

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Le client n'a pas laissé de commentaire.

Martin G. le

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Le client n'a pas laissé de commentaire.

Laura P. le

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Nothing, everything and everyone was perfect!

Alonso A. le

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Le client n'a pas laissé de commentaire.

Peter A. le

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Le client n'a pas laissé de commentaire.

Sarah G. le

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Great customer service. Thank you!

louis M. le

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Le client n'a pas laissé de commentaire.

Grezegorz K. le

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Le client n'a pas laissé de commentaire.

Marianna G. le

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But trip was very expensive

Nunzio E. le

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Le client n'a pas laissé de commentaire.

alberto M. le

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Le client n'a pas laissé de commentaire.

yoh m. le

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People are courteous and helpful. The facility was clean

lorieeann G. le

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I reserved my trailer 1 week in advance. The day before I was supposed to pick up the trailer (from a nearby location) UHAUL called to say it wasn’t there; instead I would have to go to Elizabeth, Nj or the Bronx. Those are 40+ minutes away! The next day the trailer was in a closer location, but because of the changes I had to rearrange my schedule 2x. I chatted with a UHAUL rep to ensure the location would have the necessary trailer parts to hook it up to the hitch; and I was assured the store would have it. When my father weren’t to EAST RUTHERFORD to pick up the trailer they didn’t have the parts and he had to go to the passaic store. What should have taken 10 minutes took over and hour of inconvenience. A simple process caused me 2 days of anxiety and inconvenience. It seems like customer service and professionalism are not required for uhaul representatives

Sean G. le

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The steering wheel on the truck had to be held diagonally to make it go straight. It took 40 minutes to receive our vehicle. “$19.99” is borderline offensive false advertising. It cost us $175 to rent a truck for 3 hours and drive it back and forth a few towns over. I hated everything about this experience.

Pascual A. le

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Le client n'a pas laissé de commentaire.

Bhavesh S. le

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Julie’s customer service is ??????????????

David L. le

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Nothing I can think of....

NORRIS S. le

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Le client n'a pas laissé de commentaire.

Charles J G. le

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The guys at Poplar we’re great! Carlos is a good man.

Enrique G. le

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Very clean and inviting

philip P. le

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Excellent customer service Susan was helpful and fast

Ronald B. le

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When I called for my U-box to be delivered, major communication problems. The Box ID number on the original invoice was not the actual, or correct box number that I rented. U-haul could initially NOT find my box. Fortunately I had written down the correct box number when I loaded the box. Even then, the first customer rep. couldn't find my information. She transferred me to a different person who after 5-10 minutes was able to find and correct the information. She made arrangements to have my box delivered as requested. Very scary to call U-Haul and even though they found my reservation ID they initially had no record of my U-box number or location even though I had loaded the U-box at your East Rutherford, NJ location. For the first rep to have to transfer me to a second rep in order to correct/update everything was NOT a pleasant experience. The box was delivered on time and in good condition. The automatic monthly billing worked as expected.

Maureen J. le

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First time renting a Uhaul truck. Easy pick up and easy return. Alex was pleasant and helpful. The emails were prompt and informative. I liked you could purchase packing items and other supplies. My only recommendation is to have information regarding the use of EZPASS.

gary B. le

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Excellent service , answered all of my questions on a possible future rental storage unit. Great ,Great service. This site was over the top clean and well kept. Will always recommend !!

Frances C. le

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Le client n'a pas laissé de commentaire.

Denise M. le

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Staff helped me find my way there when my phone GPS was inaccurate. I was in crisis & Carlos was very helpful. He also called me next day & explained bill when I questioned charges. Staff even recommended storage for things I was moving. Will use again in the Spring for my next move.

Ruben S. le

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nothing

Jeannette S. le

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Le client n'a pas laissé de commentaire.

Craig V. le

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Le client n'a pas laissé de commentaire.

Andrey G. le

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Le client n'a pas laissé de commentaire.

Laura M. le

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The gas gauge was lower than the signed contract indicated before we went to the truck. Other than that Everything was easy and as expected. Thank you

Dieter K. le

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I have used this uhaul location several times over the last year and each time has been great. Your staff is courteous and helpful. A truly pleasant experience. I can rent a truck from any where, your people make me want to keep using your location. Thank you. Keep up the great work!

BARBARA Z. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Wanda M. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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I rented a truck twice in the last 3 months and a small storage unit. Service was great and good price.

Francisco G. le

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Excelente general manager

Geuyle L. le

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They have the best customer service I’ve seen in years

Mark B. le

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All went fine. Thanks

Maria L. le

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Easy access, helpful staff very clean

Henerietta B. le

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The workers were very professional I would recommend this place to my friends and family good job well done