Location and staff were great and professional. However the location did not have the equipment that I reserved in my reservation in advance. I requested a few Dollies and only one was available.Ernie J.
Customer Reviews for U-Haul Moving & Storage of Edison
Pour nous contacter
Edison, NJ 08817
(Located just north of Open Road Honda)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Jackie was amazing. Very nice and informative.KATRINA L.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Alice P.
Le client n'a pas laissé de commentaire.ALICE P.
Le client n'a pas laissé de commentaire.Miguel R.
Le client n'a pas laissé de commentaire.michael Y.
Le client n'a pas laissé de commentaire.Che Jui C.
The easy no contact check in procedure took over an hour after I was on site. It wouldn't let me start until I was physically on the property. Wouldn't even let me start parked in the adjacent parking lot because their parking lot was full so I had to stand there in the cold trying to use their wifi. The site did not inform me of the multiple extra steps required (picture of myself, driver's license, reading consent forms too small to read on my phone with no zooming options, etc.), including the requirement to call a reference that never got called. I gave up waiting for that call and had to go deal with a long line and understaffed counter. Finally got the keys and the truck was leaking fluid. They were great and quick to address the problem and get me a new truck quickly but by this point I was ready to cry. My frustration is completely with the online and "easy no contact" procedure NOT with the people at the facility. They were wonderful. Your "easy" procedure was a waste of my time AND then I didn't get any kind of extension to bring back my truck! It was all very aggravating.Amber N.
Assistance received was great compared to the Hillsboro location at the tire store.michael B.
Le client n'a pas laissé de commentaire.Margalie T.
Le client n'a pas laissé de commentaire.REZA L.
Le client n'a pas laissé de commentaire.YATANG W.
The hitch had not arrived as of the day of my appointment, and I wasn't informed of this so when I showed up I had to reschedule for another day. When they installed the hitch they completely ruined my bumper, and I had to take it do a dealer and was given a quote of over 500 $to replace the damage they did. Debating small claims court on this hackjob they didMatthew P.
Le client n'a pas laissé de commentaire.PAULINE L.
Le client n'a pas laissé de commentaire.EDDIE H.
Le client n'a pas laissé de commentaire.Amy B.
Le client n'a pas laissé de commentaire.SANJEEVKRISHNA P.
Le client n'a pas laissé de commentaire.Cheung Y.
Le client n'a pas laissé de commentaire.Ruben C.
Le client n'a pas laissé de commentaire.RENEALFONSO Q.
Le client n'a pas laissé de commentaire.Derek B.
The person that helped me to check in and check out was fantastic! The most amazing personality and customer service!William H.
Le client n'a pas laissé de commentaire.James L.
The empire that checked us out was very thorough and professional.CLARENCE W.
Excellent in Edison, NJ! The staff there was helpful and professional in explaining & completing the rental contract details with me. The truck was clean and blankets were available. The details about truck and driving safety were clearly explained. I will definitely recommend this Uhaul location to others. Merci!Serena B.
Fix trucksELOY R.
Le client n'a pas laissé de commentaire.Howard G.
Le client n'a pas laissé de commentaire.LUIS R.
Very nice job done by all, thanksWilly P.
Friendly people nice service celan vehÃculos best service ever seeIrfifan Z.
Le client n'a pas laissé de commentaire.RONALD P.
Le client n'a pas laissé de commentaire.MOURAD B.
Fast, easy ,friendly staff, great service.AAA+Louis H.
Le client n'a pas laissé de commentaire.JERRY R.
Great help.Kenny V. | Premières impressions
Le client n'a pas laissé de commentaire.KULANDAIVELU K.
Le client n'a pas laissé de commentaire.Andrew S.
Customer service suckshector P.
Erica at the Edison NJ facility is great. Solid employee who should progress in the company. Helpful, polite, fast, and knowledgeable. Thanks Bob Dipple.Bob D.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Jeffrey R.
Le client n'a pas laissé de commentaire.SALMAN K. | Expérience générale
The gentleman went above and beyond. He was patient, professional, and mad chill. Finished in a timely manner, and the hitch looked secure. Can't recommend him enough.Richard H.
The staff was very helping and responsive. Both Employees present at that time were really caring and handling all questions I had very well. Thanks for the great serviceMIRAJ P.
Improve the scheduling. The scheduler told me that the Edison place was to puck up the truck and the Flanders place was to pick up the trailer but it was the other way around. Ended up taking 2 ubers to get it to it because of that confusion.Lino R.
Le client n'a pas laissé de commentaire.IBRAHIM M.
Le client n'a pas laissé de commentaire.JOSEPH P.
Julien did a great job and was very helpful in the process. However the truck had engine issues and did not run smooth. Lot of miles on the truckJAI M.
PROBABLY BUT NOT USURE WHY I AM BEING CHARGED EXTRA FEES FOR NO REASON, KINDLY REVIWE MY BILL. THANK YOUCHIZOBA E.
Le client n'a pas laissé de commentaire.SIMON C.
Le client n'a pas laissé de commentaire.ANDRE J.
The staff at the front office was courteous and took her time to explain everything, which was very helpful. However, the staff who provide the assistance at the lot did NOT help with how to hook and unhook the U-Box to the trailer hitch which resulting in a poor experience. Had to trial and error and search for online videos late at night to figure out how to properly unhook the U-Box and return the Uhaul truck.SHARIF A.
Le client n'a pas laissé de commentaire.Gwendolyn W.
Easy, convenient, fast, friendly. AAA+Louis H.
Le client n'a pas laissé de commentaire.Scott P.
Le client n'a pas laissé de commentaire.Charles K.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Rashmin P.
Le client n'a pas laissé de commentaire.KATHERINE B.
Le client n'a pas laissé de commentaire.Donald T.
Le client n'a pas laissé de commentaire.Nicole D.
Le client n'a pas laissé de commentaire.Ramakrishna P.
Le client n'a pas laissé de commentaire.Anurag K.
Le client n'a pas laissé de commentaire.Joeldynn R.
Le client n'a pas laissé de commentaire.Jaren J.
Le client n'a pas laissé de commentaire.MARIO M.
Personnel were great including agent over the phone. Merci.GEORGE H.
The gentleman that helped me was very patient and professional. The best U-Haul location ever!Arlene M.
Always convenient and easy. Great people and AAA + service.Louis H.
Right on time.GREGORY D.
Excellent customer serviceMitchell K.
The person who took care of me was very helpful and professional.George S.
Le client n'a pas laissé de commentaire.Ahmed M.
Le client n'a pas laissé de commentaire.Michael P.
Always fast, easy, and convenient .AAA+LOUIS H.
Le client n'a pas laissé de commentaire.Mark F.
I used this location because of it's convenience. I rented a 1st floor storage space that ended up having to be accessed by a rolling stair. The stair was broken, cumbersome and hard to maneuver into position. The hall lights were on a sensor and would go out when I was in the unit, ascending or descending the ladder with stored items and I had to go down the hall and around the corner to get them to come back on. Luckily no one was seriously injured but it should be addressed. The trucks I rented were in poor repair (drivers door did not secure well, check engine light on, etc.) Lastly, I rented in the early afternoon as found out via text that it had to be back that night by 11P. Nothing was mentioned of this during the transaction. Next time I will look for a better otiopn.ANDREW C.
Very nice, helpful, accommodating, and very professionalBrandon K.
Le client n'a pas laissé de commentaire.Yansi W.
Great service, got us in and out very quickly on both pick up and drop offRobert C.
Le client n'a pas laissé de commentaire.Alyssa D.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.joseph L.
Le client n'a pas laissé de commentaire.Rodrigo H.
Well behaving staff and happy with the serviceFAKIR P.
I didn't see this location for myself, but the person delivering my box had a lot of complaints about this location and said there was no trailer reserved for him to come make the delivery. I found it very difficult to contact this location to verify. My box came very very late.Erica K.
Lockbox at Iselin location never opened. We kept calling for help and kept getting transferred over and over again. We were there to pick up the van at 7:15AM. We had to go to two other locations and finally picked up a van at 11:00 AM. Truthfully, we should be refunded for the whole day. It was terrible!!!Kevin J.
Le client n'a pas laissé de commentaire.Hector P.
Great service no hassleJames W.
This location has easy access and a large supply of vehicles. Customer service is excellent as well.Mark P.
Very professional and extremely helpful customer serviceCYNTHIA G.
Great people and great service. Keep up the good work and I'll be back.ken N.
Muchas gracias excelente atenciÃ³nomar A.
Le client n'a pas laissé de commentaire.SILAS C.
The gentleman that helped was great and polite. He has helped a few time in the past year and is always nice, and helpful, however, my last visit he was the only person working and you should try to have more employees on handELAINE S.
Le client n'a pas laissé de commentaire.erin jean m. | Expérience générale
Super friendly and cleanMichael S.
For this past visit the guy that was behind the counter was trying to take phone calls and wait on people at the counter. I'm not sure if this was normal or just short staffed. He did a decent job but obviously not the way things should work.JEROME M.
Le client n'a pas laissé de commentaire.LAVELL H.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!