Évaluations des clients U-Haul Moving & Storage of Fairhill
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Témoignages des clients récents de U-Haul Moving & Storage of Fairhill
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Rasul H. le
A very good clean, sturdy driving truck customer service in the store was great and a clean facility/ bathrooms !!!!!!!!!!!!
Gregorio C. le
Manager of this location was very efficient and professional, i will recommend this location anytime.
Albert M. le
We experienced a problem with the mileage listed initially in the computer, it listed 50,000 (50 thousand) fewer miles than what the truck actually had. We reported this before leaving, and the attendant took a photo of the actual mileage to document this before we left the lot. When we returned the truck, we were then told that a new contract should have been printed with the correct mileage before we left. There may have been a problem with changing the mileage on the computer though, which is why the attendant told us we could go. Everyone was helpful and polite, the problem seems to have been some kind of computer issue that couldn't be resolved before we left with the truck.
Mariah R. le
Have your female staff that was on duty at 9am at 5744 Woodland Ave properly trained as we could not get our rental done there and I had to call around and then go to the the last location to get the item this caused me and my wife to run late this is unexceptionable for any customer
Timothy H. le
I had a van for 24hrs , I'm charged for a passenger broken mirror housing ($150) . I didn't damage it. The employee says it's my fault for lack of inspection during check out. not fair paying for others
Eric D. le
Better customer service and a clean truck.
lekeshia H. le
Stop over charging
mchel B. le
I think you should let the customer walk to vehicle to make sure it’s the right size before doin payment just in case they underestimate the size
ada M. le
Sometimes you have no option so that’s why I recommend the location as I finally got the equipment. The hardware to charge me was broken. It took multiple tries to add insurance to the rental. Actually a second transaction was required to add insurance coverage. The whole thing was very slow despite the employee best efforts to help. He had to call his manager multiple times. He had to enter my credit card number by hand multiple times.
Rodney N. le
Hire people who take their job seriously, open on time, clean the truck inside & out thoroughly, have more than 1 personnel handling customers to speed up the wait!
Vincent L. le
Great service
Jeffry F. le
after hours drop off did not work for me & wasted a lot of time - site did not work properly and waited 1/2 hr on 1 800 #
Kyle S. le
All was well. Thanks
Brendan W. le
The guy who was supposed to pick the truck up from me when I arrived was sleeping. I had to wake him up!
WILLIAM C. le
Yes this storage facility and staff exspecially Tiffany thankyou was excellent but in that building at night are rats that need to be address
bniya h. le
Rodents were living in my unit along with all my possessions. I had to throw a lot of things away because of it. The unit was extremely small for the price as well. The bathrooms were atrocious.
Teena C. le
Susan's customer service was unmatched, Always in and out!!
Robert W. le
The staff and access to the facility are excellent the only problem was there were rodent droppings on my items when retrieved from my storage locker
ERIC H. le
xxxx
Meredith R. le
Susan does an amazing job helping multiple people simultaneously! Tiffany has a great attitude and couldn't have been friendlier. Only issue was staff confusion when I was returning the truck.
Robert W. le
Very easy access in and out of the facility compared to the other ones in the city, very pleasant staff
ERIC H. le
Friendly service
ellis a. le
I hope to never Use that facility again.
marguerit d. le
Check in was fast and efficient. The representative who checked us in, Susan Singh was friendly and helpful in assisting us in choosing the right size unit and answering all of our questions.
richard f. le
Antoine Was a Excellent help to me and Josh Also and Susan to they make a great team!!
george w. le
O
ellis a. le
Great job by the staff
WILLIAM C. le
I am very disappointed with this storage at 747w fairhill in Philadelphia. I’m still waiting for that store manager to call me back I called this morning anyway I called and wasn’t informed 24 hrs co
Nysheem K. le
I got the run around from uhaul all weekend had to go all over the city didn't get what i was told i would receive had it took a whole weekend to put stuff in storage and i was charged for it i didn't
MARCUS F. le
Very unfair
Walker L. le
I rated this facility below average because the staff was rude and unprofessional. Angel and Antwan (I think that's their names) cared more about their pizza than helping me. They were very rude.
Jazsmine A. le
The staff were very kind and extremely helpful. Jesus and Antoine went above and beyond to ensure that I was able to rent a suitable storage unit and a truck for my move.
MARYLUE C. le
The staff is outstanding
LYNETTE H. le
The manager was really professional and considerate.
JACKELINE J. le
Thank you
Catherine T. le
The staff is awesome. The professionalism from all was very much appreciated. Thank you to the whole crew at Glenwood & Allegheny.
Ayana J. le
The guy who helped me was a great help
CAROLYN H. le
Two particular staff members I'd like to commend for their above average customer service, are Mr. Bradley Holmes and Ms. Susan Singh, they are an asset to the U-haul organization. Thank you both.
Georgine M. le
Very friendly and nice place. Clean facilities as well. Would recommend this place anytime.
tamika r. le
We were very satisfied with our rental space from U-Haul, it's was a convenient location and we'll kept.