Évaluations des clients U-Haul Moving & Storage of Feasterville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Feasterville

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Katrina W. le

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Nice, friendly and this Uhaul team went Over and above our expectations for our move which made it such a great experience for our transition to our new home. So thankful

Edward S. le

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Le client n'a pas laissé de commentaire.

Hugh F. le

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Le client n'a pas laissé de commentaire.

Ziza M. le

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I feel this service was a complete and utter rip-off. I was told my service would be $50.00 with tax and I received an e-bill of over $75.00. I am highly disappointed with U-Haul

Sally S. le

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our experience was exceptional. The manager was very knowledgeable and very personable.

nelson M. le

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Le client n'a pas laissé de commentaire.

Carol B. le

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The gentlemen that took care of me when I picked up the truck I cannot remember his name and I feel awful because he was extremely patient and kind I had an awesome experience for a move I was not looking forward to doing he made it very much easier. And also the gentleman Dan at the uhaul in bloomsburg pa was extremely kind caring and genuine they both made a very difficult move a very very smooth one there were no issues and just the fact they were both so genuinely kind and took time I truly appreciated! Thank you! Carol Burke

Jackie L. le

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I rented from this location twice in one week and I cannot day enough about how helpful and friendly the staff has been to me. These guys are great!

Genna E. le

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Le client n'a pas laissé de commentaire.

Peter A. le

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Le client n'a pas laissé de commentaire.

Timothy G. le

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Le client n'a pas laissé de commentaire.

Jules M. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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More staff is needed on Sunday Mornings, based on my experience there was only one person working and was doing a million things. Took me 45 mins just to get my trailer.

Gregory Y. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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I was very surprised at the ease of use and convince associated with the whole process. Will certainly be using the truck share app again.

Thomas M. le

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Extremely disappointed with uhaul. I placed a reservation for a truck. Customer service , JEAN, needed a THIRD number from an outside to verify us. She did not say she was calling the third party. It seemed to us this was needed only if something was wrong with the car or they could not get a hold of us. She called the number who was my 70 year old father who is hard of hearing and I did not get a chance to tell him uhaul was calling so he was very confused. She hung up on him which is beyond rude, and told me she cant help us and I need another number. This is beyond unprofessional and she was beyond ignorant. The policy needs to change or these employees need better customer service skills and should learn how to do their job. tell me you are calling the third party so I can let them know otherwise, obviously this call will confused them. I will never use uhaul again.

Ron L. le

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The Manager, Joe Callahan has excellent "people skills."

Adrienne C. le

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Le client n'a pas laissé de commentaire.

Uladzimir V. le

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All is great. Better then other rental company. All equipment and tracks are available ever without preorder.

Erica M. le

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No improvement needed this location is great

Joel G. le

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Le client n'a pas laissé de commentaire.

charles P. le

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Le client n'a pas laissé de commentaire.

Tokhir A. le

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Le client n'a pas laissé de commentaire.

DAVID M. le

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I have used this location 4 times in the past month clearing out my mom's house and it has always been wonderful The staff was friendly and helpful. I had to rent from another location once to get a certain size truck and it was not as good as Feasterville.

Valerie T. le

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Pick up truck smelled of cigarette smoke.

Anand K. le

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Mileage incorrectly noted while returning vehicle. Was assured no additional cost while returning vehicle however they sneaked additional $97 on my card without providing an invoice. I should have been told of extra cost and be provided an invoice when returning vehicle which did not happen. Worst of all is that I complained twice and there is still no response. Fraudulent company I’ll never do business with

Joseph V. le

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The equipment is always in good condition and staff is efficient and helpful. Another successful move. I have used u haul for multiple college moves; to and from with no problems.

Ron D. le

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I had initially rented the truck from 10am to 6pm. The text I received the evening before pick up had the times changed to noon to 6pm. Despite the tighter window I was able to complete the task I needed the truck for. The truck I used, DC 3106 T, had an issue with the steering being, for lack of a proper term, loose. The vehicle could not drive a straight line no matter what the road conditions, and I had to actively steer it both loaded and unloaded the whole ride. I had to clean the windshield myself. The staff at the site, although not unhelpful, seemed morale-less and unmotivated. They provided me with what data I needed but also seemed surprised that my return time for the truck would be after they closed up shop for the day. These are all minor items of concern as the truck performed to need, was clean enough for comfort, and I was able to get the data I needed from the staff at site. Still, there is room for improvement. If I need the services of a rental truck again I will go back to this location but out of convenience.

Jesse F. le

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Reservation wasn't ready until the next day after I had to stop into office and request a callback. Vehicle smelled of cigarettes. After I notified rep that paperwork had lower mileage than was on the odometer (and was assured that it would be corrected by the time I returned the vehicle), I was still overcharged for the miles; even after making a comment in he app check out. Had to make a call to Uhaul rep and still awaiting correction.

Colby H. le

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The customer service was poor

Ismail A. le

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Le client n'a pas laissé de commentaire.

James M. le

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No problems with truck or services. I'll definitely use U-Haul for my next move!

James P. le

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Le client n'a pas laissé de commentaire.

Dona Z. le

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Le client n'a pas laissé de commentaire.

Alan P. le

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Le client n'a pas laissé de commentaire.

Delmer M. le

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Le client n'a pas laissé de commentaire.

Raymond G. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Chris W. le

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Joe Callahan was an awesome person to do business with! He was very helpful and made our moving transition smooth and flawless!! He went above and beyond with our whole experience with renting storage

Chris W. le

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Joseph Callahan was very informative, nice, and helpful on what we needed!!!

Donald Y. le

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Excellent

JAMES M. le

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I wish snow had been cleared from storage entry area before I visited around noon on 2/13/2019.

Christina P. le

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Katie the general manager is awesome and helpful

Alexej G. le

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Horrible experience

Gina F. le

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It was quick fast and easy and the customer service was awesome!!!