I've never used this location before. I'll never again. The experience wasn't good. The gas mileage was incorrect. I took pictures in the beginning and ending when I returned. What's more, I received a call from Uhaul, as well as an email asking me â€œWhen are you returning the rental?â€ This is a horrible experience to ensure. I had only rented the Uhaul van for all of two hours. I put more gas in it than was required before returning as well. To receive a call stating I hadn't returned it was too much to handle. No one would answer the my call at the location, so I ended up with an overflow Representative. She stated someone would call me. They didn't. So I got in my car abs drive there. When I arrived, they stated they indeed did â€œhave the vehicleâ€ back and hadn't checked it in YET two days later. They said their systems were down. This is Unacceptable!! To make my nerves a wreck receiving a phone call why I â€œhadn't returned the vehicleâ€ is a direct result of poor management and lack of communication with corporate. I'm more than upset. Add to this, I'm on hold for 40 minutes waiting to speak to someone to file a complaint. This, too, is unacceptable and unbelievable! I hope to God I never have another need for renting a Uhaul. This is hopefully my last time. Y'all need to get your act together!Dawn B.
Trailer Rental & Towing in Feasterville, PA at U-Haul Moving & Storage of Feasterville
Pour nous contacter
Feasterville, PA 19053
(1/2 Mi W Of Bustleton Pke)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Feasterville, PA 19053
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very fast and organizedJASON M.
None neededJEFFREY S.
Seamless check in and return process. Super quick and efficient. Very courteous and professional staff.HAYDEN C.
To the woman who helped me with rental, i dont remember her name she was AWESOME ! It was pleasure interacting with her.RODOLFO M.
Easy and quick - hassle free - great price -polite & competent personnel. Five stars / thank you!JULIA B S.
I did not want to make as issue of it at the time. However, it was very upsetting to see that none of the (3) employees that I observed were not wearing masks during this time of COVID-19. It is still not safe to not wet masks...William D.
Process was quick and easy both picking up and dropping off. Would definitely recommend!!KELLY T.
I needed help and when I put my mask on and got out of my car the kid that worked there didn't have a mask on and basically told me I can't help you. I would never treat someone like that. I was appalled on how rude he was. I won't use uhaul again.Kirsten T.
Truck had a bumpy ride but was very cleanLAWRENCE L.
We had a hard checkin even though I had reserved and put all info in online. Employee came in not wearing a mask and stayed unmasked the whole time in the store. Same said employee came with keys. He was not same employee who checked us in. All in all our checkin took at least 20 mins. We should have been in and out. That was my experience at the North Rt 1 location.Joseph A.
Nothing! The guy who helped us was very accommodating, professional and friendly.STEPHEN F.
Nothing you were greatANTHONY P.
Everything with the vehicle was fine but the service left a lot to be desired. We couldn't find anyone to assist is when we arrived so I had to call the location in hopes that someone would answer. Eventually someone came and he was pleasant enough. When we returned the vehicle, the same attendant was a bit less pleasant and it felt as though we were bothering him by asking for the total sum of my bill.Sharon D.
Customer service was great very good experiencePAUL B.
The young man at the counter was very nice and helpful. He explained things thorough and thoughtfully. He made it an easy return. Thank you.ATHENA G.
Manager was disrespectful and refused to wear mask when asked. My van was not wiped down. It was gross. Horrible experience, never using Uhaul again.BRETT M.
Wonderful customer service fast amd very pleasantBRIAN D.
Renting from U-Haul has always been a painless process.MICHAEL G.
The contactless pickup app was not working and I had to go inside and ask for assistance.Paul M.
Para mi fue un excelente servicioANGEL R.
I did a online check in and when I got there I had to redo the entire thing! Had a 9 am reservation got there a few minutes ahead of time and took me 30 minutes to recheck in!! Dropped the trailer off before my rental time ended and got a call an hour and 13 minutes after it was due back say they would call the cops!!! But they had it back on the lot before it was due back, I rented over 20 trailers from them I'm a regular at u hall definitely the worst experience I had here not happyMario R.
Had about 7 people in line to check in and get truck. About 30 minute waitRICHARD G.
First truck had broken steering, but the uhaul facility fixed the issue.RYAN B.
Gentleman who checked me in was wonderfulRASHAD H.