Customer Reviews for U-Haul Moving & Storage of Feasterville

4819 évaluations

333 W Street Rd   Feasterville, PA 19053
(1/2 Mi W Of Bustleton Pke)

(215) 364-0375

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(215) 364-0375

333 W Street Rd
Feasterville, PA 19053
(1/2 Mi W Of Bustleton Pke)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS C. 
Évaluation :
3

Dog or cat hair was all over the seats. My wife is extremely allergic to cats and had a hard time breathing in the van. Not happy about that. Luckily it was a warm day so driving with the windows open helped.

William C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ANDY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TODD O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maria Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL E. 
Évaluation :
5

I've been renting from this location on many occasions. This store is always clean and organized. Cars of various sizes are available and staff is very professional and friendly

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E. 
Évaluation :
5

Easy, fast and polite customer service - thank you,

JULIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharonrose W. 
Évaluation :
3

On June 8 I returned the van early on because of poor weather and I couldn't complete my job. I think that I only put 10 mi on the odometer. When I returned the van an employee told me that I was good to go! He said that I didn't have to. Check in with the cashier. So I left Thinking that all was good! The next day I get a call with someone asking me when did I plan on returning the van! It was cause for anxiety that I didn't need!

BARRY L. 
Évaluation :
5

Everything was great and the staff was very helpful!

JEWELL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leanne Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE E. 
Évaluation :
5

I was charged for gasoline of which I paid at Luke oil to bring the tank back to 3/4 full , the same reading when I rented the truck. I was also charged 1,49 / mile and was quoted.79 / mile . Why should the customer check your bill especially when their is frivolous and egregious charges put on the account

JOEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW D. 
Évaluation :
5

The manger Jason is above great, always helpful and courteous. The whole crew is wonderful at the Feasterville pa 19053 branch Will highly recommend them

Michelle K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT X. 
Évaluation :
2

RENT SOMEWHERE ELSE FOR SANITY Moves are difficult and stressful enough, save yourself some added stress and go to a different place for truck and storage rental. They are very unorganized and never seem to know how to work the systems. I am an extremely patient person, but it was too much chaos for me... also The storage unit smells of a gas odor. I will be closing my unit out tomorrow and renting elsewhere. Ps I found an amazing, clean storage unit for a quarter of the price at another company. Do a bit more research to save yourself some stress!

KARI D. 
Évaluation :
5

The equipment was clean and fueled; however, TPMS was showing a warning indicator on the instrument cluster. I asked the attendant if the tires were ok and he said he checked the pressure prior to my pickup. It's just a problem with a sensor. I took the rental, but I would suggest repairing items like this to keep customer confidence.

Eric J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevyn S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Avery B. 
Évaluation :
5

I like how informal inside of the van is since it was my first time driving a van.

Henry Z. 
Évaluation :
3

One person was working and the line was long. You could tell that the employee was overwhelmed and was doing more work than she should have had to do. This caused the line to get backed up which annoyed several people.

DAVID G. 
Évaluation :
5

I spoke to 3 different people at the Feasterville location and all were great to deal. No issues

EDWARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD F. 
Évaluation :
5

Great friendly staff I use this place often ...very efficient people

Renwick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giacomina A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GHASSAN A. 
Évaluation :
4

Be able to talk to a live person on the phone without being on hold for 10 minutes plus to reach a representative.

EVAN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL A. 
Évaluation :
5

The staff was friendly and helpful. I had a very good experience. Merci.

WILLIAM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNOR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
5

Very friendly, helpful

KEVIN V. 
Évaluation :
5

Great location, always helpful and very professional, I would recommend them to everyone I know in need of a rental Thanks Michele

david K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maria m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WALTER W. 
Évaluation :
4

We initially reserved at a different location but the location was changed twice. The original location would have been more convenient.

Salvatore B. 
Évaluation :
4

The truck was bad.. the key fob is very hard to use .. auto gear transitions are bad..

Rakesh P. 
Évaluation :
5

The truck I rented needed a alignment ,it was all over the road also air ride suspension would be better The truck also needed shocks bounced all over the road...............DANGEROUS.

VINCENT L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLIE E. 
Évaluation :
5

Nothing. Super easy and fast. Great customer service!

GREGORY M. 
Évaluation :
5

Nothing, the staff was friendly and very easy to work with. Thanks!!

KATHARINE S. 
Évaluation :
3

Staff inside store were not wearing masks and should be.

Michelle F. 
Évaluation :
1

I'm not sure if this falls under this location but I would really appreciate it U-Haul wouldn't sit there and change my pickup location last minute. I reserved for a truck to be at this location at 6am on the day I moved and late the day before they decided to change not only the location but the time I was supposed to pick the truck up. They decided to put my new pickup location about a half hour away from my previous location and decided to change the time to 12:30pm and we're going to try and give me a bigger truck then needed which would have cost more. That would have really messed up plans. I had to call late the night before and ask for them to change where I still had to drive out 20 minutes and got my truck later then expected and because they didn't have the size truck I wanted I had to settle for a smaller truck which made it inconvenient because I had to make multiple trips where before I would have only had to make one. I think U-Haul needs to address this issue because there is no reason when I put a order in almost a month in advance they had to sit there and change things. If you're going to do that then they need to take their saying of “Make moving easier” away because it honestly made the day so much more stressful then it needed to be.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERNE S. 
Évaluation :
5

Smooth process , in and out in almost no time at all . Great job by all your crew , would use again if needed in the future . Thanks !

MICHAEL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIGI C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY D. 
Évaluation :
5

Jason and his team were friendly and accommodating. The equipment was clean, well maintained and exactly what we needed for our move.

Karen P. 
Évaluation :
2

I've never used this location before. I'll never again. The experience wasn't good. The gas mileage was incorrect. I took pictures in the beginning and ending when I returned. What's more, I received a call from Uhaul, as well as an email asking me “When are you returning the rental?” This is a horrible experience to ensure. I had only rented the Uhaul van for all of two hours. I put more gas in it than was required before returning as well. To receive a call stating I hadn't returned it was too much to handle. No one would answer the my call at the location, so I ended up with an overflow Representative. She stated someone would call me. They didn't. So I got in my car abs drive there. When I arrived, they stated they indeed did “have the vehicle” back and hadn't checked it in YET two days later. They said their systems were down. This is Unacceptable!! To make my nerves a wreck receiving a phone call why I “hadn't returned the vehicle” is a direct result of poor management and lack of communication with corporate. I'm more than upset. Add to this, I'm on hold for 40 minutes waiting to speak to someone to file a complaint. This, too, is unacceptable and unbelievable! I hope to God I never have another need for renting a Uhaul. This is hopefully my last time. Y'all need to get your act together!

Dawn B. 
Évaluation :
5

Very fast and organized

JASON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA L. 
Évaluation :
5

None needed

JEFFREY S. 
Évaluation :
5

Seamless check in and return process. Super quick and efficient. Very courteous and professional staff.

HAYDEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER H. 
Évaluation :
5

To the woman who helped me with rental, i dont remember her name she was AWESOME ! It was pleasure interacting with her.

RODOLFO M. 
Évaluation :
5

Easy and quick - hassle free - great price -polite & competent personnel. Five stars / thank you!

JULIA B S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TED U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUJADDIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZAR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES R. 
Évaluation :
4

I did not want to make as issue of it at the time. However, it was very upsetting to see that none of the (3) employees that I observed were not wearing masks during this time of COVID-19. It is still not safe to not wet masks...

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL L. 
Évaluation :
5

Process was quick and easy both picking up and dropping off. Would definitely recommend!!

KELLY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD L. 
Évaluation :
1

I needed help and when I put my mask on and got out of my car the kid that worked there didn't have a mask on and basically told me I can't help you. I would never treat someone like that. I was appalled on how rude he was. I won't use uhaul again.

Kirsten T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vitaly O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas A.  |  Expérience générale 
Évaluation :
5

Truck had a bumpy ride but was very clean

LAWRENCE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT R. 
Évaluation :
2

We had a hard checkin even though I had reserved and put all info in online. Employee came in not wearing a mask and stayed unmasked the whole time in the store. Same said employee came with keys. He was not same employee who checked us in. All in all our checkin took at least 20 mins. We should have been in and out. That was my experience at the North Rt 1 location.

Joseph A. 
Évaluation :
5

Nothing! The guy who helped us was very accommodating, professional and friendly.

STEPHEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALISON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
5

Nothing you were great

ANTHONY P. 
Évaluation :
4

Everything with the vehicle was fine but the service left a lot to be desired. We couldn't find anyone to assist is when we arrived so I had to call the location in hopes that someone would answer. Eventually someone came and he was pleasant enough. When we returned the vehicle, the same attendant was a bit less pleasant and it felt as though we were bothering him by asking for the total sum of my bill.

Sharon D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FAUST C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melanie G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary K.  |  Expérience générale 
Évaluation :
4

My stuff was in a storage unit since 2017 (2 1/2 years). During this time I lived in another state I finally was able to retrieve m my stuff on 7/11/2020. For the length of time my stuff was kept in the unit everything was in good condition. No bugs or any other undesirables were discovered in my boxes. I guess it was the climate control and cleanliness. I am grateful during this time their weren't any fires or natural disasters. I would recommend to others.

Linda W.  |  Expérience générale 
Évaluation :
5

The manager, Mr. Callahan, and his assistants are very helpful and friendly. Thank you for the service you provide to the community.

Susan N.  |  Expérience générale 
Évaluation :
3

Other than Mr. Callahan, I found the staff to be obnoxious and unwilling to help. I generally experienced long wait times. Counter help was extremely rude!

Catherine C.  |  Expérience générale 
Évaluation :
4

The representative was really informative , he was very nice

Marboly S.  |  Premières impressions 
Évaluation :
5

The Manager, Joe Callahan has excellent "people skills."

Ron L.  |  Premières impressions 
Évaluation :
5

Joe Callahan was an awesome person to do business with! He was very helpful and made our moving transition smooth and flawless!! He went above and beyond with our whole experience with renting storage

Chris W.  |  Expérience générale 
Évaluation :
5

Joseph Callahan was very informative, nice, and helpful on what we needed!!!

Chris W.  |  Premières impressions 
Évaluation :
5

Excellent

Donald Y.  |  Premières impressions 
Évaluation :
5

I wish snow had been cleared from storage entry area before I visited around noon on 2/13/2019.

JAMES M.  |  Expérience générale 
Évaluation :
5

Katie the general manager is awesome and helpful

Christina P.  |  Expérience générale 
Évaluation :
1

Horrible experience

Alexej G.  |  Réservation 
Évaluation :
5

It was quick fast and easy and the customer service was awesome!!!

Gina F.  |  Réservation 
Non reviews have been submitted for this location.

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