Évaluations des clients U-Haul Moving & Storage of Fuqua

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Fuqua

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Ben H. le

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Le client n'a pas laissé de commentaire.

Rachel B. le

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Great customer service!!! I called at 10:00 a.m. and they located me a truck I was able to pick up within an hour. The representative also located me a storage unit in the city I was moving to!

Greg S. le

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So I had to go through three locations to find a truck suitable for this move. That was ok...i explained that I needed to take teacher supplies from a school in Laporte to a school off Louetta just south of Tomball. Was instructed to tell uhaul that I needed a one way drop off...still fine...I received a text telling me to drop off on FM 2920 out of my way by 15 miles...I had told them I wanted to drop off at Louetta and 249- oh well I took truck where text instructed. The next day the drop off location tried to chekc the vehicle in a day late, and charge me- also the original location only gave me 30 miles- how could this be? I told them everything. Lady reimbursed me but still waiting to see it hit my credit union- out $60+ dollars until the reimburse actually takes effect.

Carol H. le

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I first booked with the location at Beamer & Hughes Rd. in Houston, TX. When we arrived, the store was not open, no one answered the phone. I called customer service, They directed us to a location on Fuqua. We did not find it. So, we went to the Gulf-free Way location, They young man very nice and accommodating. The truck was full and ready to go. I don't have the paperwork on me, so I can't list his name. But, thank you.

Kamran A. le

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Le client n'a pas laissé de commentaire.

Norma D. le

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Le client n'a pas laissé de commentaire.

Cathy R. le

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I appreciated their willingness to correct a mistake made by another U-Haul place

Doris M. le

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Le client n'a pas laissé de commentaire.

henry g. le

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Very good customer service. Very professional and personal. I will rent from again.

BEVERLY M. le

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I was told that my card would be charged $168 for the truck, plus the mileage, and if there were any extra mileage charges, they would be charged separately. However, that was not the case. When I looked at the signing pad to complete my transaction, it said I was being charged $268, the person checking out the truck to me just lied to me, saying it didn't say that on his side and assured me it wouldn't be charged. Now, several days later, I'm still trying to get my refund for the remaining money that was charged to me. $100 may not seem like much, but for some of us, its a lot of money! I've been on hold for over thirty minutes, trying to get through to them and no one ever picked up! I wish I could use someone else other than U-Haul!!!!! I've used them for over 30 years and I've never been treated this badly.

Cleofas R. le

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Weekend person was very helpful and courteous. He was able to go out of his way and show me the facilities beforehand. Very pleased with service and location.

Alexis A. le

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Le client n'a pas laissé de commentaire.

George W. le

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Le client n'a pas laissé de commentaire.

Maria B. le

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Le client n'a pas laissé de commentaire.

oscar m. le

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Le client n'a pas laissé de commentaire.

Tracy H. le

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Le client n'a pas laissé de commentaire.

Azalea P. le

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Le client n'a pas laissé de commentaire.

Adeel Ahmed S. le

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Le client n'a pas laissé de commentaire.

quan n. le

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It was a pleasant service. I got greeted by the staff and provided great recommendations and guidances. They were very helpful and nice. I’m satisfied with the result. Will definitely come back

Susanne L. le

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Excellent service.

JAMES M. le

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I was supposed to pick up my equipment in Baytown Texas the night before my move I got a phone call saying that I would have to drive 30 minutes out of my way to be able to his the truck when I made it. When I turned a mineshaft they would not allow it I wanted turn in they made me drive again 30 minutes out of my way to drop off in the Baytown location instead of the liberty location.

cedric w. le

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Le client n'a pas laissé de commentaire.

Doug G. le

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Le client n'a pas laissé de commentaire.

Ronald I. le

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They were very friendly and even apologized for the other location and the issues we had with them.

maria c. le

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The van had to much play in steering wheel

theresa g. le

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Le client n'a pas laissé de commentaire.

esmeralda p. le

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Le client n'a pas laissé de commentaire.

alex l. le

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Le client n'a pas laissé de commentaire.

Harry C. le

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Le client n'a pas laissé de commentaire.

Tiffany G. le

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Le client n'a pas laissé de commentaire.

mark o. le

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Everything was superb

Lori G. le

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Staff were great and customer service was exceptional. Computers were a little slow but I did not mind because I enjoyed interacting with the young lady that assisted me.

Johnny L. le

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Le client n'a pas laissé de commentaire.

latricia s. le

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only to ensure the store items and online items match up for inventory.

Jaun Marichael H. le

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Good job

Jaun Marichael H. le

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Le client n'a pas laissé de commentaire.

Diamond G. le

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Great customer service 👍

dominique w. le

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Le client n'a pas laissé de commentaire.

danyelle s. le

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Continue to provide five star service! It is very appreciated!!

Kenneth B. le

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Great and Superb customer service. I like this place

ANGELA C. le

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THE RENT is the only issue I used it for 7 years and it seemed like it went UP every year!!! For the same space! Other then that I would recommend this facility!

CARLOS T. le

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I am highly satisfied

Larry G. le

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I needed a unit temporarily and it served its purpose well. Thnx. One Happy Customer

BRENDA W. le

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I will use yall again and referr yall to my friends and family. I'm very happy. Thank U very much. Happy Cheerful New Year 2019 to yall ♡ Brenda Wakeland 713 825 9105

ROMIE J. le

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I would have stayed, but it became too expensive.

Pedro P. le

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Everything was excellent

Chris A. le

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everyone was very nice, helpful, courteous, and even had friendly chat during visits. everyone was always cleaning equipment and making sure the lot was secure. overall a very clean and professional

MICHAEL A. le

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I had a storage unit there for 9yrs and always had good service.

Sylvester E. le

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The staff was always helpful and friendly..

Melinda D. le

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I thought I would have been staying for a longer period of time, but I did not. During my short time, the staff were beyond helpful and friendly, always. It was a clean and professional.

laura j. le

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A great experience working with U-Haul thanks a satisfied customer.

Gabriela A. le

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Great Service!

Iris V. le

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Very clean, and nice people . Very helpful only thing I didn't like was the hours .. not nice a clean place to leave my stuff .

CURTIS R. le

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Great customer service

sabrina m. le

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Thank you so much for helping with our move y'all made it so easy !!!!

Byran W. le

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The sale rep was very helpful I would recommend this store.

TINA B. le

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Todd my Corp rep is GREAT to work with. He made it really painless.

Naomi G. le

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Awesome people

Dylan G. le

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Excellent service the manager very polite very nice ill recomend this location to my friends excellent

Jamal M. le

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change your site manager !! Not professional says one thing and does another!! Making her own politics for the facility double standards and misleading customers

Rick J. le

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Lovely people lovely Rivera

Stacy S. le

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Friendly, knowledgeable staff at this location.

TERRIE R. le

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Good location; very clean facility with great customer service representatives.

ella b. le

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This Public Storage was very helpful to me assisting me with all of my needs when moving in and out. Very knowledgeable and freindly staff. I would definitely recommend to friends and family.

PHILLIP H. le

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The staff was great but when we removed our belongings there was droppings in the unit.

RICHARD H. le

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We love this place thank you may God bless

Casa J. le

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My experience was great! Thanks Team!

Jesus P. le

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Very nice and caring staff. Excellent service.

Brenda H. le

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They explained everything I didn't know I needed to know. well informative. very friendly and they are very secure asking us as we pulled up what our business was.