Le client n'a pas laissé de commentaire.Chanel M. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Fuqua
Pour nous contacter
Houston, TX 77034
(24 hour access - outside units and designated interior halls only)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was over charged by U-Haul because my rental was not closed out properly. This mistake caused my bank account to go into the negative & my family and I to go without essential needs for a whole week.Daja G.
My lock was changed someone had access to storage staff member lied about it personal items were stolen asked staff whom ever had taken items just please return they had access for at least four months. I've had surgeries had not been able to walk just want my parents items back!!!VIRGIL J. | Expérience générale
Le client n'a pas laissé de commentaire.WALTER B.
Le client n'a pas laissé de commentaire.STEVEN K.
Thanks for all the years of service!!Alton H. | Expérience générale
cant think of anything....price was great and service by agent was excellent!thank you!deborah L.
Le client n'a pas laissé de commentaire.MARK O. | Premières impressions
Le client n'a pas laissé de commentaire.Virginia A. | Expérience générale
Le client n'a pas laissé de commentaire.REGINA T. | Premières impressions
Le client n'a pas laissé de commentaire.Twin Energy B. | Premières impressions
I had a reservation at another location that didn't have a proper truck available. Then when I got there they almost gave away my truck. They didn't give me the same price. The car was on E and I had to put gas in right away or it was going to stopBrittany H.
Le client n'a pas laissé de commentaire.JEMMY L.
You charge me a 25,00 $ cleaning fee and the truck was returned cleaned!! I would like my money back!PORSCHA A.
Excellent serviceDEMETRIA R.
Le client n'a pas laissé de commentaire.tiffany w. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas M. | Expérience générale
Le client n'a pas laissé de commentaire.UPLAND S. | Premières impressions
Le client n'a pas laissé de commentaire.ELIJAH D.
Le client n'a pas laissé de commentaire.Demetrius W. | Expérience générale
Le client n'a pas laissé de commentaire.Eric W. | Expérience générale
He was very kind and friendly and patient with a great personality and a great smile i give him a 100'pontsMarry R. | Premières impressions
All our things stayed clean and safe while in the storage. Thanks UHaulEUGENE M. | Expérience générale
Service Rep here was very helpful and went out of his way to make the rental experience great. Offered suggestions that saved me time and money.Paul A.
My car battery went dead and by the time we got someone to jumpstart it, it was after 10:00 and we were locked in. I phoned the accident number and was connected with someone who supplied a code so we could get out...the staff was great though as we were allowed to stay past closing to finish unloading our items. I highly recommend this location as the problem with being locked in was partially my fault.PAUL A. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM H.
Guy was very helpful n knowledgeableKAHELE IKEMO A. | Premières impressions
This location called the cops on me after the employee admitted to making a mistake and marking down the odometer wrong by 100 miles. I could not believe it. It was the worst exleriance ever in my life!RALPH E.
Le client n'a pas laissé de commentaire.Demetria R.
Le client n'a pas laissé de commentaire.ARTHUR L.
Le client n'a pas laissé de commentaire.JEFFERY H. | Premières impressions
Le client n'a pas laissé de commentaire.PORTIA P. | Premières impressions
Le client n'a pas laissé de commentaire.BENJAMIN R.
Excellent service à la clientèle. Thank you we appreciate your business.CHARLES B.
Le client n'a pas laissé de commentaire.Amanda-Luis G. | Expérience générale
This was the worst experience I've had with Uhaul and I normally have good experiences but Uhaul really dropped the ball this time. Overcharging me for an extra dolly I didn't ask for because I did request an appliance dolly and you put 2 in the truck. Also you sent me to the Fuqua 7 miles out of my way when Red Bluff was right around the corner and the place I requested. I could go on but I won't.Suezann G.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Diane W. | Expérience générale
Le client n'a pas laissé de commentaire.SHERRY RENEDA J.
Le client n'a pas laissé de commentaire.NELSON C.
Le client n'a pas laissé de commentaire.Louis W. | Premières impressions
Le client n'a pas laissé de commentaire.LAQUEISHA H.
I had a good experience. Thank youJUAN F. | Premières impressions
The customer service was awesomeJAMERYOUS W.
This was the location we got as a drop off spot after we were misguided and given a wrong drop off locationJahangir A.
Upon return of the van, we were accused of stealing the spare tire from the van.Sulayman C.
Le client n'a pas laissé de commentaire.DIANA ELSA I.
Le client n'a pas laissé de commentaire.Janie m. | Expérience générale
Le client n'a pas laissé de commentaire.Mayely C. | Expérience générale
Le client n'a pas laissé de commentaire.Jesse M.
Everything was perfect thank you for everythingKARITA C.
I made a reservation only 1 hour prior to task. The customer service was quick and professional. The van was clean and ready for pickup. I would recommend U-haul for all your moving needs.Elizabeth B.
Called 800 Uhaul location and representative completely messed up my order. i ended up buying 3 different orders for 1 same day move!TELISHA D.
Le client n'a pas laissé de commentaire.ELIA C.
Le client n'a pas laissé de commentaire.reinaldo Z.
Le client n'a pas laissé de commentaire.Alba Q. | Expérience générale
Nice location and clean place with updated accessemily s. | Premières impressions
Make moving affordable! This was ridiculously over priced.Analisa B.
Everything was great! Christian provided excellent customer service. Merci.roslyn F.
Le client n'a pas laissé de commentaire.enuice a. | Premières impressions
Christin was very accommodating with the information I gathered before making decision to rent storage and moving truck. Staff I encountered very friendly and supportiveenuice A.
One of the gates was always open and the door to the climate control units was open as wellAna R. | Expérience générale
Le client n'a pas laissé de commentaire.Karina I. | Premières impressions
nice exprience..AYMEN B.
Check engine light was on but did not effect the performanceJohn S.
Le client n'a pas laissé de commentaire.Myriam A.
Le client n'a pas laissé de commentaire.ELDON C.
No one was wearing masks :( but it was quick to get the truck.Luis F.
Explain the late fees a little better. I dont understand ow my bilk is over a thousand dollars. I spoke with someone on 2 different occasion s and was supposed to receive a call back and never did . I asked more than once to trade in for a smaller truck for a few more days and never got a response .Charles W.
Le client n'a pas laissé de commentaire.RUBEN RODRIGO A.
This particular location needs a NEW manager. Ms. Taylor is very unprofessional. How do you charge someone late fees but when you pay your bill, you still have a lockout lock on your rental unit 2 weeks later, and have a attitude because you asked how will you accommodate me being this is not the first臘♀️. The staff is lazy, rude and definitely do not walk the property.Geneva D. | Expérience générale
The guy was trynna explain how the credit card went n some lady who I believe doesn't work there because she's behind the count in a tank top in outta uniform the guy is typing my information n the lady is looking at the computer that's poor customer serviceAmber S.
Le client n'a pas laissé de commentaire.MANUEL M.
I was given the wrong transport equipment. There was no appropriate space to load up the vehicle. We lost 5 hours trying to load up a vehicle on our own, only to find out 5 hours later it was not the correct transporter for the vehicle we had. I'll only use UHaul in the future if I absolutely have to. The communication between the corporate and field offices is one of the worst I've ever experienced.George H.
I did have issues with remote but it was fixed.Yvette G. | Expérience générale
Keep up the good work!!!,....VIOLET A. | Premières impressions
Le client n'a pas laissé de commentaire.KIMRICK SIMONS H.
Went smoothly and painlessly !Elizabeth C.
Le client n'a pas laissé de commentaire.rachel B.
Customer representatives were helpful...Benjamin N.
The Gentlemen that assisted us was very pleasant.Ramon C.
Le client n'a pas laissé de commentaire.cleosia rochelle h. | Premières impressions
Everything was good to meTYRONE M.
Le client n'a pas laissé de commentaire.ANGELA S.
It is a clean facility. Please lower 15 $-20 a month.TERRIE R. | Expérience générale
We will use you againJanie m. | Expérience générale
Le client n'a pas laissé de commentaire.willaim W.
Everybody was very friendly and helpful the owner guy was very knowledgeable and very nice person I would definitely come back to that location and I would definitely recommend to my friends and family y'all did an awesome job today thank youReann R.
Le client n'a pas laissé de commentaire.BRIAN T.
Le client n'a pas laissé de commentaire.Amanda K.
Torrie very nice young ladyJanie m. | Premières impressions
Le client n'a pas laissé de commentaire.CRYSTAL M.
Le client n'a pas laissé de commentaire.Mark O.
Le client n'a pas laissé de commentaire.CAROLYN F. | Expérience générale
When we arrived we attempted online check in and it did not work. We then had to go into the office and answer the exact same questions which we just answered online. Then the guy, who was playing on his phone when we arrived, had to go get the truck from a secured area. Knowing we had a reservation for pickup, and clearly having nothing to do, the guy should have had our truck ready and available for us. It was laziness.JONATHAN M.
Le client n'a pas laissé de commentaire.Kiaira W.
Keep being you. Professional, prepared with option, clean and dynamic location. My best moving experience. I've been a UHaul customer since...1993. Trucks, equipment, blankets, storage, boxes... UHaul makes the move smooth.FREDERICK W.
Please Make Sure Customers Don't Smoke In The Truck.ANGELA B.
Le client n'a pas laissé de commentaire.Scott B.
I checked in online and had issues with getting my rental. I had requested a furniture dolly and one could not be found so I had to remove it from my reservation and move without it. I also saw another customer having issues with their online reservation. All of my reservation confirmation emails, receipt emails, and contract copy emails were delayed. Several issues with booking online.Mara C.
Dont let online truck check and return processJOE G.
The Uhaul brand is not consistent; I've used the service several times and each store manager describes services and rental policies different. I expect services should be universal and consistent throughout the organization.gail r. | Expérience générale
The uhaul I rented was clean but the inside is falling apart. The fold down mirror on the drivers side popped right out when I went to flip it up. I reserved the uhaul online, had trouble getting my key out of the key box on the side of the building and when I asked the rep inside for help he mouthed â€œwe're closedâ€ from behind the desk. I told him I just needed help with my key because the code I was given online and the combinations on the key boxes weren't even the same. Upon returning the uhaul, the location manager was there to help. There was a bit of confusion about payment. But she was patient and very helpful.Dakota T.
Very helpful and courteous!SANDRA O.
Le client n'a pas laissé de commentaire.Melina B. | Expérience générale
I had mine for 16 years had no problems and we had a lot of storms and again nothing happen that's for a great job around thereSALVATORE C. | Expérience générale
Everything was amazing easy move greatly appreciate itJustin H.
Le client n'a pas laissé de commentaire.DONNA A.
Le client n'a pas laissé de commentaire.KATONYA J.
Fantastic customer service, efficient. Absolutely no complaints.Melina B. | Premières impressions
Wonderful Experience!ANGELA B.
Ten years ago the rent rate, for such a small room wasn't too bad. But, ten years later 80,00 $ is a little steep. However, the 7 day work week was a God send to the distant renter. Thank you! M.L.MICHAEL L. | Expérience générale
The young lady was friendly and professional even though her credit card system went down on her.Necole P.
Comments repeated from the pickup location. Why can't we get the truck from the location it was reserved from instead of having the customer go to another location to pickup. I made the reservation over two weeks. I can see if I did it at the last minute.anna G.
Le client n'a pas laissé de commentaire.Frances P.
Very rude people. Looks like they are fraud. There were additional charges in the final bill. I had to open a dispute with Uhal for the refund.Joseph M.
it is a good place to store your extra things, there is no humidity it is always clean and accessible and customer service is greatMayely C. | Expérience générale
Le client n'a pas laissé de commentaire.Nien L.
Le client n'a pas laissé de commentaire.Ammar B.
Le client n'a pas laissé de commentaire.gail R.
Le client n'a pas laissé de commentaire.Bob R. | Expérience générale
Le client n'a pas laissé de commentaire.Marilyn S.
Everything went well with the desk clerksLynne G.
Excellent service à la clientèleBeverly G.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.Lisa G.
They rented out an appliance dolly without checking it. I got it and it was broken and totally useless.WILLIAM P.
Le client n'a pas laissé de commentaire.Trent T.
Even though we had problems with our truck rental the middle of March as this is a hub, not a central store, this transaction was handled professionally and with understanding of the difficulties of getting rental items back due to the current crisis. I was extremely grateful for this understanding. Merci.Ron I.
Had a reservation for 7am when I showed up the truck was ready I just had to sign a few papers and drive off. Return time was set for 3pm I called in and told the receptionist I needed a few more hrs and she gave me 2!!! Over all great ppl, nice clean trucks, well maintained facility!! 10/10 all day!!!Pedro M.
Le client n'a pas laissé de commentaire.PHYLLIS M. | Premières impressions
Le client n'a pas laissé de commentaire.Edgar A.
Le client n'a pas laissé de commentaire.Deborah H.
i was charged an after hours fee, even though i returned the truck within 1,5 hours. i was told to do the after hours return if i returned within 4 hours. i completed it with their mobile app and i was still charged.:( :(Arthur K.
Le client n'a pas laissé de commentaire.Crystal J.
Everything was greatGonzalo G.
Fire that Hispanic girl with glasses working there. She has the nastiest disposition. Award for worst customer service goes to this location and she earned it for them , single-handedly. I visited this location on 3/16/2020 . Returned equipment the same day. When I returned this girl greeted me with the nastiest attitude. I will never rent from this location again !Courtney B.
I been moved out of this locationDenise S. | Expérience générale
Taylor was excellent and very accommodatingTracey S.
Le client n'a pas laissé de commentaire.Keosha S.
Awesome service!!! Thank youChandra C.
Le client n'a pas laissé de commentaire.steven M.
Workers weren't as friendly which had me a little irritated took a while for someone to help then one girl walked in didn't speak didn't greet us nothingAlana W.
Le client n'a pas laissé de commentaire.Hector M.
we would use it againJanie m. | Expérience générale
Very nice people. Will definitely come backMiguel L. | Expérience générale
Very professional, kind and generous 💯💯Colleen M. | Expérience générale
Corridors were not cleaned. Back gate broken could not go out that way. Inconvenient.Peter S. | Expérience générale
Kind, professional and in and out just the way I like it. Prices are excellent Colleen M. | Premières impressions
S.O.Kimberly Nicole C. | Premières impressions
Just amazing😀😀😀😀davetta p. | Expérience générale
Convenient, safe and well maintained. Staff was capable and very helpful.Annie M. | Expérience générale
It would be nice if the girls on the front desk were more cheerful 😀Peter S. | Premières impressions
BienTERASA C. | Expérience générale
.REBEKAH ANN E. | Expérience générale
Some of the office staff members were not professional at times and did not follow through...however the overall experience was goodEssex B. | Expérience générale
Very helpfulJose H. | Expérience générale
Great customer service!!! I called at 10:00 a.m. and they located me a truck I was able to pick up within an hour. The representative also located me a storage unit in the city I was moving to!Rachel B. | Premières impressions
Weekend person was very helpful and courteous. He was able to go out of his way and show me the facilities beforehand. Very pleased with service and location.Cleofas R. | Premières impressions
Excellent service à la clientèle Diamond G. | Premières impressions
Great and Superb customer service. I like this placeKenneth B. | Expérience générale
THE RENT is the only issue I used it for 7 years and it seemed like it went UP every year!!! For the same space! Other then that I would recommend this facility!ANGELA C. | Expérience générale
I am highly satisfiedCARLOS T. | Premières impressions
I needed a unit temporarily and it served its purpose well. Thnx. One Happy CustomerLarry G. | Expérience générale
I will use yall again and referr yall to my friends and family. I'm very happy. Thank U very much. Happy Cheerful New Year 2019 to yall ♡ Brenda Wakeland 713 825 9105BRENDA W. | Expérience générale
I would have stayed, but it became too expensive.ROMIE J. | Expérience générale
Everything was excellentPedro P. | Premières impressions
everyone was very nice, helpful, courteous, and even had friendly chat during visits. everyone was always cleaning equipment and making sure the lot was secure. overall a very clean and professionalChris A. | Expérience générale
I had a storage unit there for 9yrs and always had good service.MICHAEL A. | Expérience générale
The staff was always helpful and friendly..Sylvester E. | Expérience générale
I thought I would have been staying for a longer period of time, but I did not. During my short time, the staff were beyond helpful and friendly, always. It was a clean and professional.Melinda D. | Expérience générale
A great experience working with U-Haul thanks a satisfied customer.laura j. | Expérience générale
Great Service!Gabriela A. | Expérience générale
Very clean, and nice people . Very helpful only thing I didn't like was the hours .. not nice a clean place to leave my stuff .Iris V. | Expérience générale
Excellent service à la clientèleCURTIS R. | Expérience générale
Thank you so much for helping with our move y'all made it so easy !!!!sabrina m. | Expérience générale
The sale rep was very helpful I would recommend this store.Byran W. | Réservation
Todd my Corp rep is GREAT to work with. He made it really painless.TINA B. | Réservation
Awesome peopleNaomi G. | Expérience générale
Excellent service the manager very polite very nice ill recomend this location to my friends excellentDylan G. | Expérience générale
change your site manager !! Not professional says one thing and does another!! Making her own politics for the facility double standards and misleading customersJamal M. | Expérience générale
Lovely people lovely RiveraRick J. | Réservation
Friendly, knowledgeable staff at this location.Stacy S. | Expérience générale
Good location; very clean facility with great customer service representatives.TERRIE R. | Expérience générale
This Public Storage was very helpful to me assisting me with all of my needs when moving in and out. Very knowledgeable and freindly staff. I would definitely recommend to friends and family.ella b. | Expérience générale
The staff was great but when we removed our belongings there was droppings in the unit.PHILLIP H. | Expérience générale
We love this place thank you may God blessRICHARD H. | Expérience générale
My experience was great! Thanks Team!Casa J. | Expérience générale
Very nice and caring staff. Excellent service.Jesus P. | Expérience générale
They explained everything I didn't know I needed to know. well informative. very friendly and they are very secure asking us as we pulled up what our business was.Brenda H. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!