The Staff is Excellent, you can see the Team Work. I have used on and off during several needs over the past several years and continue to go back because of the people working there. I value ALL of them and appreciate that there is NO turn over and the Services they provide above and beyond push me to support to anyone and everyone I come in contact with. UHaul should be VERY proud of this group of individuals.
eunice a | Overall ExperienceSelf Storage Units in Houston, TX, 77034
U-Haul Moving & Storage de Fuqua
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U-Haul Moving & Storage at Gulf Freeway and Edgebrook
10330 Gulf Frwy, Houston, TX 77034 View Available Units2.4 miles from this location -
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3202 Preston Rd, Pasadena, TX 77505 View Available Units4.1 miles from this location -
U-Haul Moving & Storage at Hobby Airport Area
8550 Gulf Fwy, Houston, TX 77017 View Available Units4.3 miles from this location
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- 4,5 - Cote moyenne des clients
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The staff was very helpful, considerate and extended kind hospitality to me during my move -in experience. What a great team at this location!
JESSE M | First ImpressionsThis review rating should be based on 1-10 and not yes or no. Outside drive-up units have no light. So bring your own light. Associate did not show sizes of units. So I paid for a unit that was not what I expected when I opened the unit I have since moved out and have rented one climate controlled indoors and bigger for a lot less.
MICHAEL M | Overall ExperienceThis is not Arlene Torres phone number any more I have had this phone for4 months and still getting text from everybody Alene torres
ARLENE T | Overall ExperienceJeremy was very helpful, patient, and knowledgeable
MELANIE O | First ImpressionsI had a great experience renting a storage unit from Jeremy. He was patient, kind, professional, & friendly throughout the entire process. I was stressed, worried and just overwhelmed. He was very responsive to my inquiries, and was efficient and got everything done quickly while still remaining courteous and respectful at all times. I can honestly say Jeremy went above and beyond to help me! I am still moving stuff in the next day and I did see Jeremy maintaining the outside of the facility, he stopped what he was doing and asked if everything was okay and did I need any assistance with anything else with a friendly, while it is raining out. We need more humans like this stand up guy! 5 stars!
Nicole C | First ImpressionsHighly recommend Chris and his team for your storage needs. Our experience with UHaul Fuqua far exceeded expectations.
LTC A | Overall ExperienceI sure will be glad to refer ppl!!Yall don’t know how much I appreciate the support at my worst not having to many more options!!I will always be grateful for U-Haul Services.
PARISH C | First ImpressionsMs Tiffany has the best customer service ever thank you
ANGEL J | First ImpressionsThanks brother can't believe you remembered me ! Awesome.
Edward G | First ImpressionsThe staff are unanimously friendly and respectful, I enjoy my interactions with them..
JONATHAN M | Overall ExperienceThe Manager Tiffany was Wonderful.
BRODERICK A | First ImpressionsManager was extremely helpful and kind. Not the same experience where I picked up my equipment.
Robert D | First ImpressionsI had the pleasure of meeting Jeremy at U-Haul Moving and Self Storage, and I can't say enough good things about him! He is consistently professional, kind, and incredibly helpful. Jeremy always greets everyone with a friendly smile and is willing to assist both me and other customers, answer the phones and going above and beyond to ensure we have a great experience every single time since I first met him moving my belongings into the units about a year ago until this very day ! His dedication to customer service truly sets him apart. Thank you, Jeremy, for making my moving/storage experience so much easier! I also had the pleasure of working with Christian at U-Haul, and I can't recommend him enough also! From the moment I walked in or call in he is also welcoming and professional, making the whole experience smooth and enjoyable. Christian's willingness to assist and their genuine understanding of customer needs truly set them apart. He took the time to answer all my questions and provided valuable insights that made my decision-making process much easier. It's clear that he is not only a great manager but also incredibly knowledgeable about the services and products U-Haul offers. What impressed me the most was his dedication to going the extra mile. Whether it was helping me find the right equipment or ensuring that everything was in order, Christian made it a point to make sure I felt supported throughout my visits and concerns . If you're looking for exceptional service at U-Haul, be sure to seek out Christian or Jerrmy. .. They both offer professionalism and commitment to customer satisfaction are truly commendable! Christian & Jeremy are truly the definition of what the world needs more of , caring, understanding and compassionate people who understands and I truly respect and admire them and are very grateful! I wanted to thank both of you , however, I am only allowed to write one review so pls forgive me for putting them together. Bravo to you both!, Other staff at this location is also very nice, friendly ,& helpful. I gave Jeremy and Christian the reviews together , just in case I was not able to do two , don’t know how reviews work. I wanted to ENSURE THAT UHAUL AND ANYONE LOOKING FOR A TRUCK OR STORAGE UNIT I ADVISE YOU TO JUST GO TO THIS LOCATION! JEREMY , I want to personally thank you. And CHRISTIAN I want to personally thank you also. Other companies need to have you both studied to show how a business is supposed to be ran, and how to treat customers no matter who . Thank you both and blessings will come to you ! ⭐️⭐️⭐️⭐️
N N | First ImpressionsThe person that helped me was very very nice and very helpful. My experience was great, customer service awesome.
Traci C | Overall ExperienceI am so lucky and fortunate that I chose this location. I do not know Christian’s last name, but he and Jeremy Verlander gave me EXCEPTIONAL service!! I can honestly say it was probably beyond exceptional with their help and kindness, and in the times I am in currently, it meant the world to me. Thank you guys!! Keep being amazing!
Kamilah S | First ImpressionsI really appreciate the professional and exceptional help provided by staff at this location.
BRITTNEY M | First ImpressionsThey were so helpful and great customer service
SKEOWSHA S | Overall Experience