Évaluations des clients U-Haul Moving & Storage of Gainesville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Gainesville

Cote générale :

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JAMES Y.
Évaluation :

Very easy return, no hassle. The young lady who assisted me, I failed to get her name, was very polite and courteous and got me completed very quickly. Would highly recommend this location.

WHITNEY F.
Évaluation :

I was charged for a dolly I did not get I was told I would be reimbursed but I never received the refund. The location they sent me to, to drop off was not there anymore luckily there was a Uhaul next to it the guy at the gas station help me call the 800 number so they can switch the location the representative on the phone was nice and patient I would give her 5 stars

Jay D. | Premières impressions |
Évaluation :

The best Staff, the area was clean and easy to access. Thank You for the fantastic service. JD

David H.
Évaluation :

Le client n'a pas laissé de commentaire.

george B.
Évaluation :

Easy, friendly, professional, well stocked. I will use this location again.

Ira F.
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Le client n'a pas laissé de commentaire.

RAMOTH A.
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Le client n'a pas laissé de commentaire.

ABRAHAM T.
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Le client n'a pas laissé de commentaire.

RONALD B.
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Le client n'a pas laissé de commentaire.

TY N. | Expérience générale |
Évaluation :

Very easy and convenient. I used the one month free from renting a truck and it legitimately cost me $0.00. Will likely use again.

Gregory D.
Évaluation :

Great service to the reception is great

Ronald E.
Évaluation :

7 am pick up. Gal checking me in was cheerful and efficient

JAMES B.
Évaluation :

The headlights on the truck were extremely dim. It was very hard to see while driving back to the dealership. Also, it was a rainy day and the windshield wipers did not do a great job, they definitely need replacing.

Dries D.
Évaluation :

Le client n'a pas laissé de commentaire.

JAY D.
Évaluation :

This site is fantastic. It's clean, organized, and have the greatest Staff.

Brett B.
Évaluation :

Le client n'a pas laissé de commentaire.

richard H.
Évaluation :

We rented 6 U-boxes. But, not at the same time. The sixth was the last and we used it for "overflow" stuff. Somehow, it got lost in the system. BUT, was found and delivered today with the last of the U-Boxes - right on time, sort of. Tomorrow, the empty U-Boxes will be picked up and we will be done. Not bad.

Kostiantyn A.
Évaluation :

Le client n'a pas laissé de commentaire.

RYAN C.
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Le client n'a pas laissé de commentaire.

William T.
Évaluation :

Very nice they hooked up the trailer and i was good to go.

SHANNON L.
Évaluation :

Everything was easy pleasant and affordable

RONALD K.
Évaluation :

Great staff!

CHARLES L.
Évaluation :

No improvements necessary. I was very satisfied with the service, from my original scheduling with GM Jennifer Judd to picking up and dropping off. Everyone was friendly, efficient and timely. Great experience all around! Thanks much.

BETH S.
Évaluation :

Absolutely the best customer service! Prompt professional from the start to the return. * I'd like to suggest that you relocate the *Key Return box. Very frustrating in the dark and then to finally find it so far from store entry or near return equipment area.

MARK M.
Évaluation :

I don't think it's fair that you don't prorate partial months of storage. Sometimes a person has to move out on a specific day, and having to pay a whole months rent for fiur days is unfair.

DARREL D.
Évaluation :

I rented a 6x12 trailer. The price was too high.

SAMUEL H.
Évaluation :

Nothing. Excellent all around, especially the gentleman who checked me back in.

Shanperia F. | Online Move In |
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Le client n'a pas laissé de commentaire.

RONALD K.
Évaluation :

Very friendly staff

shirley R.
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Le client n'a pas laissé de commentaire.

RUDOLPH S. | Premières impressions |
Évaluation :

My experience with the mgr ms Judd was excellent

Toby L.
Évaluation :

I hadn't don't business with this location until Alex came to this location. My first experience with U-Haul in many years was because of a recommendation to see Alex when he was working for a third party. I then fallowed him to this location when he moved here. U-Haul has come a long way, if the equipment and your staff maintains this level of quality I can't recommend anyone else. Thank you.

STEPHANIE F.
Évaluation :

We've been to this location a few times. The manager is very friendly and helpful. And the staff has been great - they are knowledgeable and always do a good job and are willing to help with the hitch and hookup, which is appreciated, and makes me confident it is secured properly.

Michael D.
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Le client n'a pas laissé de commentaire.

DEREK W.
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Le client n'a pas laissé de commentaire.

Robert W.
Évaluation :

General manager, very unprofessional and rude. Complete information was never given to me from the beginning of the reservation to drop off. You have I have paid the full amount on my debit card. Yet you have the same total held up on a credit card!!! NEVER WAS INFORMED OF THIS, IF I EVER USE YOUR SERVICE (PROBABLY NOT) I WILL NEVER USE THIS LOCATION

Anthony A.
Évaluation :

Everything was perfect!!! The girl who helped us was so friendly and handled everything for us. Really professional.

Tabrisha B. | Expérience générale |
Évaluation :

there is a reason U-Haul is tops, they can't be beat from getting you in, and getting you out. the crew was friendly, look out for you and helps you out wether in person or on phone. two thumbs up to the crew thay helped me out!!! it looks like i may be a life time customer.

James W.
Évaluation :

Le client n'a pas laissé de commentaire.

Anntwanique E.
Évaluation :

Le client n'a pas laissé de commentaire.

TY N.
Évaluation :

We were greeted and assisted with the Sales associate Ebony. She was very patient with us, answering all of our questions and helped us to get exactly what we needed. Great job, Thank you.

Trevor D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dotan A.
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Le client n'a pas laissé de commentaire.

DONALD L.
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Le client n'a pas laissé de commentaire.

RICHARD D.
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Le client n'a pas laissé de commentaire.

JAY D.
Évaluation :

Your sales, grounds, and storage areas are clean and in order. You have the best Staff at this location. They go out of way to be helpful. Thank them for me for the great service. Thank You.. JD

Kimberly H.
Évaluation :

Alexander was Very helpful, polite and knowledgeable. Very good at Customer Service.

PHYLLIS A.
Évaluation :

I have already submitted my many comments and concerns for follow-up.

KIMBERLY P.
Évaluation :

Outstanding customer service. We were very pleased with our experience and would highly recommend.

Denea A.
Évaluation :

The staff members who helped me was absolutely amazing. Jenn and a young man made sure everything was safe and secure. They didn't try to upsell me but made sure I had everything I needed for a move. I will absolutely use this location every time I need services. Thank you so much for providing such excellent customer service.

Nicholas B.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul J.
Évaluation :

Le client n'a pas laissé de commentaire.

SOOKNARINE S.
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Le client n'a pas laissé de commentaire.

Tabrisha B. | Premières impressions |
Évaluation :

great staff, super clean facility, a tad bit pricey, but for climate control, cant miss.

Anthony M.
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Le client n'a pas laissé de commentaire.

JENNIFER L.
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Le client n'a pas laissé de commentaire.

CHRISTIAN C.
Évaluation :

Keep up the great customer service

MICHAEL W.
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Le client n'a pas laissé de commentaire.

JESSE H.
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Alex is truly a credit to his profession and deserves exceptional recognition. Upon my initial visit to this location, I was greeted cordially, learned a bit about some of the different equipment options during my checkout process, and found myself enraptured in a great chat with someone who almost seemed a friend--I had to remind myself he was just doing his job, haha. Alex is a great guy, incredibly knowledgeable, and very personable, the type you could easily picture getting a beer with afterwork, haha, and yet totally professional and on his game. It was a pleasure interacting with him and he definitely refreshed me and made my day a bit brighter...I will be back. =)

Donald T.
Évaluation :

Le client n'a pas laissé de commentaire.

Anita F.
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Le client n'a pas laissé de commentaire.

THERESE Y.
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I love this location. It was really busy and there was only one guy trying to take care of everyone and he did a terrific job. He kept his cool but I knew he was under a lot of stress with 5-8 people standing in line. He deserves a Christmas bonus. Don't know his name, though.

Danilo M.
Évaluation :

Only had one person in the store to help customers when I returned the truck. Caused a little delay and people were waiting. Ebony did a great job. She is an asset to your company.

DWAYNE B.
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Le client n'a pas laissé de commentaire.

Nestor S.
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Friendly and helpful

James Y.
Évaluation :

Jennifer and the other fellow did a great job getting me what i needed

Mike W.
Évaluation :

Nothing I can think of, pretty smooth transaction from start to finish!!

gary s. | Premières impressions |
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Le client n'a pas laissé de commentaire.

ANDREW C.
Évaluation :

Le client n'a pas laissé de commentaire.

patricia s. | Expérience générale |
Évaluation :

i never used the storage unit and you keep trying to bill me whats that about i have talked to you four times and i keep getting nowhere. you even sent letters to my deceased friend.

JUDY R.
Évaluation :

Very nice and helpful. Made it very easy.

Shaun V.
Évaluation :

The staff at this location is exemplary. The staff at this location was the only positive point of my entire experience with Uhaul. Management at this location is clearly doing something right. Employee motivation, attitudes, energy, or however you want to term it was indicative of a positive leadership / work environment. With that said, I won't ever use Uhaul again. Penske, Ryder. They'll get my business. The wait times on telephone calls to make contact are horrendous. Absolutely unacceptable. I won't ever use Uhaul again.

Evelyn C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

MARKR P.
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Le client n'a pas laissé de commentaire.

John R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

DELORES M.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas P. | Expérience générale |
Évaluation :

When we checked in the girl that checked us in smelled like a pot factory and my daughter who was waiting with me just looked at me and as we left she also commented about the smell. And another day we went to get some stuff out and her and another employee came from the side of office building and you could smell the pit in the air. One girl was heavy set and the other middle set. The young lady who worked on the weekend was very well mannered and a delightful person she should be the manager.

joseph s. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

JENNETTE E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph S.
Évaluation :

Le client n'a pas laissé de commentaire.

JENNETTE E.
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Le client n'a pas laissé de commentaire.

Jonathan P.
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Le client n'a pas laissé de commentaire.

Duane D.
Évaluation :

Le client n'a pas laissé de commentaire.

MARTIN H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

DONNA B.
Évaluation :

Le client n'a pas laissé de commentaire.

Tom W.
Évaluation :

Location was easy to access and had all the materials needed for my move. Staff was very friendly and professional.

JASON C.
Évaluation :

Alexander Christie really knows what he's doing managing the store. He's very attentive to customers.

Michael G.
Évaluation :

Kevin and Dawn were VERY helpful! Helping to connect the transport and getting the car onto the transport was awesome!

Brian H.
Évaluation :

Le client n'a pas laissé de commentaire.

STEVEN M.
Évaluation :

I was very happy with the help from Jennifer Judd in Gainesville. I was not able to turn my truck in using the u-haul website, and called the nat'l number. Everything worked out fine, thank you Ms. Judd.

CHAU C.
Évaluation :

Le client n'a pas laissé de commentaire.

DOUGLAS E.
Évaluation :

Clean, large, and easy to maneuver. Nice!

WILLIAM B.
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Le client n'a pas laissé de commentaire.

Deanna L.
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Le client n'a pas laissé de commentaire.

ASBELTI L.
Évaluation :

Le client n'a pas laissé de commentaire.

William L.
Évaluation :

The lady that helped us I think she was the boss. I asked a question about a plug that she did not now. She went inside looked on the wall. Than went in the back and looked again. Than spent the time to tell me my opinions. I thought she was an owner of U-Haul for a minute. Absolutely great person Absolutely great person

J T.
Évaluation :

Le client n'a pas laissé de commentaire.

Steven C.
Évaluation :

After hours so didn't see anything but outside

Vickie S.
Évaluation :

Le client n'a pas laissé de commentaire.

maria M.
Évaluation :

Excellent customer service!

GERALD P.
Évaluation :

Le client n'a pas laissé de commentaire.

SUSAN C.
Évaluation :

Le client n'a pas laissé de commentaire.

charles W.
Évaluation :

Le client n'a pas laissé de commentaire.

NANCY B.
Évaluation :

The person that checked me in was very aggressive and had limited customer service skills.

adam F.
Évaluation :

The people I had the pleasure of dealing with at the drop off location for the first time asked me how was my experience with the equipment that I rented and was there any problems with the equipment while driving it to my destination. I have to say very happily a high regard for professionalism and they took my suggestions and issues with the equipment very seriously. I would be more than happy to rent from uhaul again if it ment I would get the pleasure of dealing with the same people again as I did when I dropped off the equipment. Thanks again guys you have been awsome please keep up the good work

Dale C.
Évaluation :

Great Service!

PETER S.
Évaluation :

Le client n'a pas laissé de commentaire.

daniel M.
Évaluation :

Jennifer @ the Gainesville, FL location was super friendly and helpful.

WENDELL M.
Évaluation :

N/A

allyn M.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT S.
Évaluation :

Doing great

SCOTT F.
Évaluation :

Gas was off but they up dated the right information fast

Rosemary M.
Évaluation :

Very nice and helpful

Richard C.
Évaluation :

This was the third location I had to go to to drop off the trailer. When I rented the trailer I was told I could drop it off at any Uhaul location. When I went to the closest location they were closed. I called the next nearest location and was told to bring my trailer there. When I arrived at the second location I was told they could not accept one way drop offs and that I had to drop it off at a third location. 5 Uhaul locations in 1 day just to rent and drop off one trailer. I wasted a couple of hours of my day driving around because Uhaul does not have its shit together.

Chris M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dale C.
Évaluation :

Friendly,hard working and efficient staff A pleasure to do business with. Thanks!

Mairi M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jay D. | Premières impressions |
Évaluation :

You have the best Staff 👍 in the state. I will never use another storage company. NW 6th St is the best. Your team member Ms Ashley is Great.. Thank You. JD

Neil T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Yashika C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jEFFREY B. | Expérience générale |
Évaluation :

The only thing we had problems with, is getting someone to answer the phone during the week. Some of us do not have access to computers Fortunately, today we do.

Deborah S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Joanna V. | Expérience générale |
Évaluation :

The lady that helped set up the truck rental and storage unit at this location was awesome! She went above and beyond on fixing what would have been a bad experience due to an online truck and storage unit reservation done online, which had wrong address to pick up truck rental. I don't recall her name, but Thank You! for her service.

randolph w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dorothy W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Robert T. | Expérience générale |
Évaluation :

I could never get through to anyone on the phone! I would be on hold for 15-20 minutes, then transferred to a central phone line, the person on the line would be nice but not really able to help me. They said they would forward a message to Gainesville unit to call me. Never got a call. This happened multiple times. Got hung up on while on hold a couple times. Unacceptable. I live in Pensacola. Nice storage unit but someone needs to answer the phone.

mike g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Todd S. | Expérience générale |
Évaluation :

Just didn't have available locks to buy for storage unit.

Whitney D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Yusof A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

derek w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Joyce C. | Expérience générale |
Évaluation :

customers left junk all the time and it was hard for staff to keep up with

Joseph B. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

oscar a. | Premières impressions |
Évaluation :

Staff are professional, helpful and hassle free.

Chloe W. | Expérience générale |
Évaluation :

My whole experience with uhaul was not great.

james m. | Premières impressions |
Évaluation :

There were a long line but that wasn’t the staffs fault. I find it very strange that you want people to sign on online and use technology to make it very automated but yet you make it extremely manual when you get there.

Larry M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Stevie P. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Alexandra I. | Expérience générale |
Évaluation :

Over the last couple of months I have seen this facility go down hill. For 3 days, the trash in the bathroom was over flowing. There was a cup of trash in the elevator and the halls had trash in them as well. This is not a single occurrence. This has been the new norm recently. The staff is super underwhelming as well. Every time I went to the office I was greeted with hufffs and puffs. When I asked for assistance it seemed as if I was requesting the world from them. Just overall not very friendly. I personally will not be using this facility in the future.

Patricia N. | Premières impressions |
Évaluation :

Woman who signed me up was knowledgable, friendly, and ready to help me when I had difficulty with the lock. She's a rock star!

Dorothy W. | Premières impressions |
Évaluation :

I was amazed at how large clean and comfortable the facility was The staff was great and very helpful we had no problems whatsoever with our move I would recommend this place to anyone who needs to rent a truck and a place to store home goods

Kelsey N. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Marvin L. | Premières impressions |
Évaluation :

I worked with your representative Nick and he was well versed with all U-Haul products. His professionalism and character are on point! He is the type of employee that is dedicated; and goes above and beyond. If he is not a supervisor or manager then he has what it takes to handle management roles! Give him a raise and praise him on my behalf!

Joyce C. | Premières impressions |
Évaluation :

Your manager, Jennifer works extraordinarily well with staff and customers. She and they set a positive tone of teamwork, helpfulness and competence. They go the extra mile for you. It's a pleasure to do business with you.

YUANA E. | Expérience générale |
Évaluation :

Clean and well kept facility.

Jennifer L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ivan H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gary G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Deborah S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

BRIAN H. | Premières impressions |
Évaluation :

Jennifer Judd is outstanding. She is very knowledgeable and professional. I arrived a day early and she arranged for me to park the truck in a secure location. She went above and beyond with helping me unload my vehicle from the auto transport and disconnecting it from the truck.

Emily S. | Premières impressions |
Évaluation :

The guy that helped direct us to the desk and the guy at the desk were awesome!

Jose V. | Expérience générale |
Évaluation :

Good

Renee R. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Edmon G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Luis A. | Premières impressions |
Évaluation :

The staff, service, and facility were all exceptional; I will continue to use this location for my rental and storage needs into the future because the security and cleanliness of the facility are top-tier. Thank you!

NORMA C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ANN R. | Expérience générale |
Évaluation :

I was wondering if I left my brown poly-wicker end table there? Thanks Ann

Tandrina P. | Premières impressions |
Évaluation :

Everything went smoothly and i also got a storage. the staff gave me excellent customer service!

natalie l. | Expérience générale |
Évaluation :

No complaints

thomas v. | Premières impressions |
Évaluation :

Best u haul yet

ANN R. | Premières impressions |
Évaluation :

Super folks with terrific service!

Becky M. | Premières impressions |
Évaluation :

The wait to be helped was extremely long. There was no where to sit. The cashier was very talkative and friendly, but the wait time was horrible

TESS H. | Expérience générale |
Évaluation :

Easy and convenient, helpful management.

CLAUDIA Z. | Expérience générale |
Évaluation :

Great customer service

L. G. | Expérience générale |
Évaluation :

Awesome

karla o. | Expérience générale |
Évaluation :

This is the second time I have the need to use the services, on average i had a good experience. Answering service needs improvement, friendly staff. will definitely used it again.

JONAL L. | Expérience générale |
Évaluation :

When I first got to this uhaul I thought everything was good. There was miscommunication issues with them having my credit card on file, all in all the issue was resolved but better communication

JARRETT E. | Expérience générale |
Évaluation :

Only issue was NOT w/the facility but w/policy of not being able to start use of the free storage prior to actually picking up the truck. I needed a unit for the pre-move & couldn't use 1-month comp.

linda e. | Expérience générale |
Évaluation :

A newly opened facility (Gainesville, FL 6th St location). Staff was courteous, wasn’t happy with not having after-hrs-access for working class.Units were crossed in their computer sys vs LOC but fix

Carrie B. | Expérience générale |
Évaluation :

Great experience, no issues.

German G. | Expérience générale |
Évaluation :

-

Katerina b. | Expérience générale |
Évaluation :

We used the 5 X 7 for dorm stuff and it was perfect size and clean However, the parking lot had so many trailers it was hard to park. There were no carts despite no one else there and usually have 3.

William S. | Expérience générale |
Évaluation :

Helpful staff

MARIOLGA V. | Expérience générale |
Évaluation :

The staff at the location was very helpful however it felt understaffed and having to wait over an hour seemed a bit much. They should have more people working there specially during college moving ru

John K. | Expérience générale |
Évaluation :

Rented for after hours access. It never worked and never responded to my email re this.

linda e. | Premières impressions |
Évaluation :

July18 Was informed access entry for after bus hours would be installed within the month of July making it convenient (been back several times and still no access granted after hours. Pls notify Aug 7

Antonio A. | Expérience générale |
Évaluation :

Staff usually not around to help, you need to walk around to find people

Wendy H. | Expérience générale |
Évaluation :

So much nicer than the downtown UHAUL

lounda c. | Premières impressions |
Évaluation :

The day I moved in my stuff, they told me that I needed another lock even though I did self storage.I had already paid for a lock,I was pressured to buy a new lock, after doing so, they find the truth

Kambrea N. | Premières impressions |
Évaluation :

Long wait times, rude, unhelpful, disorganized staff. Team member Ashely Pons was especially unhelpful and rude and kept rolling her eyes during the entire transaction.

Jacquelyn P. | Premières impressions |
Évaluation :

Jennifer Judd was great! She was most helpful and courteous and went out of her way to make us feel confident in leaving our belongings at your facility. Good job Jennifer!

Richard H. | Premières impressions |
Évaluation :

I was told that the online purchase included the correct lock for the door. My txt from haul confirmed Alcock would be in the room. There was NOT a lock in my room or available at the usual center :(

Loretta G. | Premières impressions |
Évaluation :

Usually I don't leave comments but the guys were late opening the store, and the hours stated are not accurate and I was told at 5pm I could not enter to get something out because "he was going home."

Gabriel P. | Premières impressions |
Évaluation :

Very professional very clean.

krista v. | Premières impressions |
Évaluation :

Except for an issue with the access card (which was fixed promptly), everything was great and the manager fixed my access as soon as I came in the next day. :)

Patrick H. | Premières impressions |
Évaluation :

Pros: Nice facility, friendly stuff Cons: ram out of locks, the unit assigned to me was very far away from door when it appeared many others close to door were available

John F. | Premières impressions |
Évaluation :

They absolutely could not have been nicer, especially Jennifer oh, and I wish I knew the other guy's name with a beard, I think he was training but he did very well as well.

sharon d. | Premières impressions |
Évaluation :

Extremely helpful

Rebecca w. | Expérience générale |
Évaluation :

Super helpful and cheerful, despite technical difficulties in the office that day!

Matthew C. | Expérience générale |
Évaluation :

U box shipping delivered 8 days after “after guaranteed “delivery date. Uhaul missed 4 scheduled pickups in Kansas then they finally picked up the boxes on the day of guaranteed delivery..

Andrew P. | Expérience générale |
Évaluation :

Manager was unresponsive to a request for pro-rated stay. Although she did remove late fees.

Andrew P. | Réservation |
Évaluation :

Friendly staff - clean place!

Vanessa B. | Expérience générale |
Évaluation :

The staff was very helpful and accommodated me in very way. By far the best Uhaul staff I’ve dealt with.

Steven W. | Expérience générale |
Évaluation :

Thanks for all the help. Moving is stressful and you made it less so.

Vanessa B. | Réservation |
Évaluation :

The person at assisted me was very helpful, friendly and knowledgable.

Lori C. | Expérience générale |
Évaluation :

perfect location and facility for student storage

Nancy M. | Expérience générale |
Évaluation :

Great service

Gisele N. | Réservation |
Évaluation :

Staff were very friendly and helpful. Units were very clean and safe. Would definitely recommend to anyone!

Margaret K. | Expérience générale |
Évaluation :

I have had serious issues throughout the use of my PODs with the inconsistency of what corporate told me and what was actually happening at the local office. Topics included AC, shipping dates, etc

CHARLOTTE L. | Expérience générale |
Évaluation :

I reserved blankets. the movers ended up not using them, i went to ask if I could receive a refund Bc the blankets were still in the bag and we never left the site and was refused. That seems unfair

elmer d. | Expérience générale |
Évaluation :

The staff went above and beyond in being helpful in getting my u-haul boxes delivered to my new apartment and getting the men set up to unpack and get the furniture in the apartment; Thank you

cassia s. | Expérience générale |
Évaluation :

Excellent service ⭐️

Dan S. | Expérience générale |
Évaluation :

Wonderful staff here! Everyone was very helpful.

Non reviews have been submitted for this location.

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