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JASON O | First ImpressionsSelf Storage Units in Gainesville, FL, 32609
U-Haul Moving & Storage de Gainesville
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U-Haul Moving & Storage at University of Florida
4101 SW 13th St, Gainesville, FL 32608 View Available Units5.8 miles from this location -
Newberry Mini Storage
848 Nw 253rd Terrace, Newberry, FL 32669 View Available Units16.7 miles from this location -
Affordable Secure Storage - Ocala
11055 W. Highway 40, Ocala, FL 34482 View Available Units35.4 miles from this location -
U-Haul Moving & Storage at Black Creek
2752 Blanding Blvd, Middleburg, FL 32068 View Available Units37.0 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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I turned in my access card about a week before the moved me out, however the person I gave my access card to didn't perform my move out the same day. I had to call to figure out why I was being charged for a storage that was already empty!!!! She handled my move out, but I feel it should have been handled the day I turned in my access card and told the employee behind the counter I moved all of my stuff out. I hope no one else will be affected because the employees don't take a few minutes to make sure the customer is moved out and terminate the rental agreement immediately instead of the customer having to call to inform the U-Haul employees they've moved out and shouldn't be charge!!! I just feel the customer who move out of units should be processed immediately not at the U-Haul employees leisure because it will be the customer who will be responsible for paying the bill and the employee or management won't be willing to help get the charge removed!!!
PATRICE L | Overall ExperienceThe only issue moving out was two other tenants had all their stuff all Over the floor blocking the entrance etc and it was very hard to move out and navigate around the mess they made. That made loading difficult. It’s like they were running a business where others are loading and unloading.
PATRICIA H | Overall ExperienceThank you. The storage units provided but Uhaul more than adequately served our needs. Should we need storage services in the future, we will be back.
JOE L | Overall ExperienceYour manager is awesome.
PATRICIA H | First ImpressionsRemarkably clean facility, restrooms too.
WILLIAM P | First ImpressionsReturn customer.
PEGGY G | First ImpressionsThe facility is so well-kept and clean and the staff are friendly and very helpful!
MICHELE M | First ImpressionsThe associate that helped my family was extremely disinterested. I felt like I was a bother as soon as I walked in. Every question was answered with minimal explanation or a roll of the eyes. We felt unwanted. The store was empty as well. I’m only giving this review because it was so poor.
JONATHAN M | First ImpressionsMost employees were friendly and courteous. They do their jobs very well. The facility is quite clean and organized. Occasional problem with the automatic doors, but Still had access through the man door.
WALTER S | First ImpressionsEmployee didn't give me all of the instructions.
Glinda J | Overall ExperienceOur items where secured and well ventilated.. thank you
Jesusa H | Overall ExperienceThe facility is perfect, the size of the unit I rented is not what I thought. I had to leave a gym machine at the dumpster in the facility which I will have to pay for it eventually because I am not there yet. I didn’t even know I have to pay for leaving something otherwise I will rent another spot instead to dump the machine which cost more than $ 1000. Unfortunately by the time I realized that the office was closed. Maybe in the future, have some type of back up system for situations like this. I was coming from Miami and it was a long drive it wasn’t my fault or the facility that I came late to bring my stuff. That’s I will give 4. Thank you
Carmen M | First ImpressionsStaff was very friendly & professional. From taking my call to explaining the process thoroughly. I have no complaints. I will definitely use this location in the near future.
ALISHA G | Overall ExperienceThe facility was great, though it would be nice if access to the storage unit extended beyond 7pm on weekdays. The website, however, NEEDS WORK! Although I initiated the online move-out days ago, I've yet to receive written confirmation that it has been 'approved' or 'accepted' by UHaul, and I can't even find evidence of any aspect of the move-out on my online account. The overall rental shows as a "past order" that was initiated back in April, but its termination is nowhere to be found. Please fix this!
Nelson V | Overall Experience