Customer Reviews for U-Haul Moving & Storage of Galesburg

637 évaluations

1150 W Carl Sandburg Dr   Galesburg, IL 61401
(Across the street from Target on Carl Sandburg Drive)

(309) 345-0030

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(309) 345-0030

1150 W Carl Sandburg Dr
Galesburg, IL 61401
(Across the street from Target on Carl Sandburg Drive)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The people were outstanding at both locations. I was very pleased

TODD S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

bridgett V. 
Évaluation :
3

Received phone calls and emails from different people about when they would deliver box to home address. Changed the date of to deliver 2x's due to problems on their end

bridgett V. 
Évaluation :
3

My rental unit was to have a lock for use in the unit and there was not one. I had to leave my items unsecured and go purchase an affordable lock myself.

Amy W.  |  Online Move In 
Évaluation :
5

Great help from U Haul Moving and Storage Galesburg. I am not happy with multiple text and calls connected with my rental. The original trailer size I ordered wasn't going to be available, so I was offered the next size for the same price. This also happened a second time, this time time offering me to drive 60 miles round trip for a trailer; I declined that offer, stating I live in Galesburg where there is a local UHaul. I was offered a trailer to be picked up in Galesburg. My wife went to pickup the trailer on 8/12 and they told her the trailer was in Moline, another 60 minute round trip. That wasn't going to work for us, so they offered yet another size trailer, so we took that. On 8/13 we got a call from UHaul in Moline asking why we didn't pick up the trailer. VERY UNORGANIZED operation.

Dwight W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jalen w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell A. 
Évaluation :
5

The only issue was the U-box cover when I picked it up in Hyde Park, UT. The Velcro would not stick and I had to roll it across the back and secure with a bungee cord so that it wouldn't flap around and cover the brake lights.

Ashley A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
2

I tried to purchase a lock from this UHaul facility and it didn't work properly. When it came time to exchange the lock for a refund, the manager (Timothy Guerrero) could not figure out how to process the refund. I left the store on Sunday, July 3, 2022, without a refund and a less-than-satisfactory feeling. When I cleaned out my small space after one month, I checked out successfully -- without incident. However, went I went to retrieve an item (I Pass transponder) that I had left behind during a previous rental, I was told by the assistant manager, Dillon Barnes, "that it was a good thing that I found it. I'm surprised the manager didn't toss it out." That same manager saw me on Saturday, July 16, when I successfully cleaned out my storage space, and chose not to come to the counter when I was ready to check out. Why? I'm not sure. I was also promised some type of UHaul VIP certificate to compensate for some of the lack of customer service that I have received over the past three weeks. It has yet to applied to my bank account, and the amount promised (appx. $246) is insufficient to cover these latest round of poor performance on the part of UHaul. I'm sorry to report this. I wish it would have turned out better. Mark Meyer 517-862-1805

Mark M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bent G. 
Évaluation :
5

Great customer service and always friendly!!

becky C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald R. 
Évaluation :
5

Easy!

Jennifer B. 
Évaluation :
1

Paid $280 deposit for 26ft. uhaul and 2 trailers. They only gave me back $160. Said that was standard price and pickup location had to pay the rest. Which isn't true. Now I have to make a second trip there and waste my time speaking to a supervisor to get the money owed to me back.

JEREMY P. 
Évaluation :
5

This store is very clean and organized. The store Manager was very kind and helpful. Having a slight change in my plan, he was also quite accommodating. Great experience, will definitely use this location again, as well as recommendation to others, for services!

Anthony Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY K. 
Évaluation :
3

I was supposed to have the first month free of storage since I was renting a uhaul but they didn't give me that, I had to pay. Other than that it was a good experience, just false advertising.

Kayla C.  |  Premières impressions 
Évaluation :
5

Tim a great GM

Andrew L. 
Évaluation :
1

Charged me for gas claiming that I didn't have it full but it was completely full and I have the pictures to prove it. It was only for 2 gallons but it was ridiculous.

Debra A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONDA K. 
Évaluation :
5

When I booked a reservation for a 26ft truck they gave me the assumption I would be able to pick up the truck no problem- I get there and had to call customer service due to an “issue” and until it was resolved I would not be able to rent the truck- I booked in advance and spoke to several people and not one of the agents I spoke with informed me of this said “issue” it was time consuming to say the least - the tank was on 3/8 of gas and l purposely returned it on 3/8 of gas- and they still tried to charge my card an additional 30,9- my overall expense was 383.00, 80 for gas and because my reservation was cancelled after prepaying the money wasn't refunded back to my card so I spent another 162,05- it shouldn't cost this much to move!!!!! I also rented a storage for almost a year , paid on time the least they can offer the ability to throw things away at no cost to the renter!!! I asked how much it would be for dumping they said 100 asked how much it would cost if I left the truck at a uhaul location instead of doing a round trip I was informed 1200 for providing an incorrect location to drop off- what kind of company is this that charges out the ass to move this entire trip just put a sour taste in my mouth- it cost 7 to rent a dolly as well!!! If you have a million dollars to spend go ahead you'll need it!!!

Raynelle A. 
Évaluation :
5

Tim was super knowledgeable, explained everything clearly, and was extremely courteous! We will definitely do business with him again! What a great guy. And the store was well kept, clean, and organized. Definitely one of the better uHaul facilities I've visited. We even decided to rent a storage unit! Overall we are extremely satisfied customers!

jennifer A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marsha F. 
Évaluation :
2

The trailer had holes and was held together by ducttape

Joshua W. 
Évaluation :
1

The 15-foot truck that was assigned to me had 172,000+ miles on the odometer -- which I discovered 500 miles into my trip -- and a nearly bald right tire (which the store manager basically laughed off when I pointed it out to him when returning the vehicle, ahead of time and with more gasoline in the tank than when I started. Not surprisingly, he refused to take a photo of the tire after I checked in. Perhaps he thought I was lying when I also told him there was either a screw or nail lodged in part of the tire. On top of that, he handed me the keys knowing that the vehicle was averaging 6 to 7 miles per gallon of gas. Quick math tells you, I got barbecued over the holiday weekend, courtesy of the Sandburg UHaul in Galesburg, Illinois. Negative experience doesn't begin to describe it. Renters beware!

Mark M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura A. 
Évaluation :
5

My phone couldn't read the code on the location window but the agent helped me do it manually, all good.

Charles M. 
Évaluation :
4

Great customer service was very helpful.

Tiffany P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Great people to work with. Very friendly and helpful. We will be back use them again!

Scott E. 
Évaluation :
1

The after hours return app did not work and I was argued for two extra days. The issue was supposedly resolved but I'm still waiting to see for sure

BOBBY W. 
Évaluation :
5

Nothing needs to be done at this location. Tim the manager is a great representative of Uhaul. Friendly,professional,knowledgeable and very accommodating.

CAROLYN H. 
Évaluation :
4

I can't think of anything. Once I couldn't get a phone answer. That's it.

Steven C. 
Évaluation :
1

I was very frustrated and disappointed with the phone conversation I had with Tim the General Manager prior to my pickup. He seemed very confrontational and threatening about giving away my reserved trailer.

JOSEPH W. 
Évaluation :
1

I paid for ratchet straps never got them the guy wasn't even at his station both days I went and had to wait 20 minutes for him both days I wanted a refund and still do but work most days your open

Michael M. 
Évaluation :
5

Not much. Everything went well.

Mark M. 
Évaluation :
5

Tim was amazing, super helpful. Unit was great easy access, no problems at all!

amber w.  |  Expérience générale 
Évaluation :
5

Katlyn was a joy to work with. She is a keeper.

JOHN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES C. 
Évaluation :
4

Great place. Great people.

David D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yvonne B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim B.  |  Premières impressions 
Évaluation :
5

By far the best uhaul I've ever seen the workers are spot on!

Jarod T. 
Évaluation :
5

The general manager Timothy,Dillon and Kat are awesome representations of a great Uhaul business. Communication,professional,friendly,knowledgeable. This location doesn't need to improve on anything I can think of☆☆☆☆☆

CAROLYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Received a call saying no trailers were available at the location I reserved the trailer. The closest was 30 miles away. I went to the location I reserved the trailer and one was available. Wasn't happy that I was lied to and would have had to waste time I didn't have getting the only trailer available according to the lady I talked with on the phone. We also saw that if there was a problem with your original reservation you would be compensated $50. There was no mention of that during the phone call.

Mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff H. 
Évaluation :
5

The manager was a great guy, will return.

matthew T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
3

Make sure all running lights work. The trailer I had half of the running lights worked

JAMES C. 
Évaluation :
4

The personnel were friendly and unhooked my trailer easily.

Richard J. 
Évaluation :
5

I had a very positive experience. The ONLY thing I have to complain about is the cost. $315 round trip to MN for less than 48hrs. Plus the outrageous gas prices, that I realize aren't in anyone's control, but it was just alot. Anyway, overall very positive experience. I will definitely use our uhaul again!

Jennifer B. 
Évaluation :
5

Just explain to people ahead of time that they will need to buy a lock from you. A couple of surprises, but overall excellent!!

Marilyn M. 
Évaluation :
5

Dillon checked us in when he picked up our uhaul and he was great! As was the gentleman that checked us out when we returned, I didn't get his name though. Easy process overall.

Hannah R. 
Évaluation :
5

Very good service, Tim saved me some money on my charges. I did notice a tire monitor warning that apparently the staff was aware of but had not yet addressed.

Mark M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DJ O. 
Évaluation :
4

The location is just fine, but (1) the guy who helped me this time didn't seem to know what he was doing. (2) The electrical plug on the trailer had wire showing through the insulation. (3) the trailer was so old and rusty that it was the loudest trailer I've ever used from uhaul

Scott C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frank C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan T. 
Évaluation :
5

Made appointment a month early online very ez rental was waiting at scheduled time entire staff very helpful looking forward to next rental in a few months college daughter will be returning to school.

Rocco J. 
Évaluation :
3

Make sure equipment works prior to renting out. After service is performed on a vehicle, test drive for a few miles to be sure service was performed correctly and there are no further issues. Our issue was remedied quickly by Tim thankfully and that was appreciated. Dillon was great checking equipment back in as well.

Justin P. 
Évaluation :
4

The disinfectant odor in the cab was overpowering. Could you dial back on the oppressive and lingering scent? I have been asked twice to comment on service without yet receiving an itemized receipt via email. Otherwise, good experience.

craig W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY G. 
Évaluation :
4

Super courteous and nice. Went through the trailer and looked it over. I returned the trailer 4 days before it was due. But due to it being a One direction drop off he was unable to refund me any additional money. I do feel it was overpriced..

Chad C. 
Évaluation :
3

I had nothing but issues from the moment I made my reservation all the way to turning the truck in. I was over charged and things were added to my order that I did not want. The truck itself was a pile of crap and driving it was like a death trap. I'll think twice before renting again. The only thing positive was the man we spoke to in Galesburg when we turned in the truck. He was the only helpful person along the way.

Margaret K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott H. 
Évaluation :
5

The general manager at the Galesburg location was really friendly!

Robert D. 
Évaluation :
4

I had to unload trailer due to they can't see anyone pulling up. But guy was nice.

Jerry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheena E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kari H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE L. 
Évaluation :
5

The personal here at 1150 W Carl Sandburg Dr. Galesburg, Il. were very helpful and courteous

BRUCE L.  |  Premières impressions 
Évaluation :
5

Na

RONDA K. 
Évaluation :
5

So far so good. Just rented the spaces.

charles d.  |  Premières impressions 
Évaluation :
5

Tim was amazing very helpful , kind & friendly . If I have to use either a storage unit or rent a vehicle hands down I'm going back to him and will recommend this branch to anyone

meridith p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lee H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bri D. 
Évaluation :
5

Thank you Dillon for being so very helpful I appreciate your kindness

Tiffany W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan O. 
Évaluation :
5

Timothy was really nice an really helpful with my storage unit

ashley j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cody b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lacey h.  |  Online Move In 
Évaluation :
5

All good, great friendly staff

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cody b.  |  Premières impressions 
Évaluation :
5

For some reason the tires got missed and we had a blowout on the the way down. I was thankful that U Haul came and changed the other tire for us. I'm satisfied that U Haul has treated me right though it all.

DALE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDAN B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie H.  |  Online Move In 
Évaluation :
5

Prix

LIZA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim G. 
Évaluation :
2

Get a different assistant manager who acts professionally and shows courtesy to your customers... the one I spoke to was Very unprofessional and made slanderous remarks towars me... over a billing dispute

KEVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYCE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATIE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYCE B. 
Évaluation :
5

License Plate was loose. I had to had support

Tim R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sue P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gregory c.  |  Premières impressions 
Évaluation :
5

Carl Sandburg Drive Uhaul is a business with true compassion for their customers. We had to change our move date out of Homestead, FL because of a horrible car transfer service. That was a no show. That meant having the Uhaul from Homestead Flagler Avenue longer buy 3 days . I called Sandburg Uhaul to inform them. Met with a customer service representative I didn't get her name, that felt my upset. Compassion was what I received. Gave me an extension on the truck. We head North and was about to run right into a blizzard. We had to stay in Georgia for 2 days. I called to inform Sandburg Drive Uhaul. WOW!! They were genuinely concerned about our safety. Implored us to take whatever time we needed to get home. Not to worry about the truck return. This business is a stand out. Friendly, knowledgeable,professional, compassionate , affordable. The best customer service all staff. I'm sorry I can't remember everyone's names. Thank you Tim and Dillon for treating us like people and not just a number. Give yourself a great moving experience Sandburg Uhaul!!! I'm a loyal customer ☆☆☆☆☆

CAROLYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nate H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alice A.  |  Premières impressions 
Évaluation :
5

Great service and super friendly staff

BARBARA S. 
Évaluation :
5

Very friendly

Tim G.  |  Premières impressions 
Évaluation :
5

Angie was super helpful and friendly. We loved working with her and would recommend Uhaul to anyone based off of our experience with her!

Kristin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua B.  |  Online Move In 
Évaluation :
5

The employees were wonderful ! So helpful, knowledgeable & great attitude! Appreciated them so much !

Autis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald W.  |  Online Move In 
Évaluation :
5

We couldn't have asked for better service during a stressful move. Dillon was awesome!! We had to return our truck on 1/1/2021 but due to an incoming snow storm the store was closed. We contacted the 1-800 for guidance because we had stuff to put into storage and didn't have any storage unit info yet. They advised that we take the truck back home and return it when the store reopened. We showed up the next morning and Dillon showed us around the facility as well as guided us to our unit. The whole process couldn't have been easier! Stress-free experience which is greatly appreciated. Keep up the excellent work!!

Justina H.  |  Premières impressions 
Évaluation :
5

Staff is absolutely amazing and helpful! I definitely would recommend this facility to anyone!

gregory c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margie W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D.  |  Expérience générale 
Évaluation :
5

They were very friendly and helpful

BARRY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA R.  |  Expérience générale 
Évaluation :
5

Friendly efficient an enjoyable experience

ryan A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura C.  |  Premières impressions 
Évaluation :
5

Annie and her staff constantly met or exceeded our expectations during our rental period. This facility has customer service as it's primary goal. I believe that if this site always had sufficient equipment there numbers would easily meet and/or exceed profit margins for U-Haul.

CATHERINE L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDI J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLAS H.  |  Premières impressions 
Évaluation :
5

Very well maintained and super friendly staff. I would absolutely use the storage again. My brother didn't want to move there initially but once he went there he was sold. My brother continues to keep a smaller unit there. Impressive and feels very safe and secure. If you have a place like this in Fort Lauderdale where I live I would be interested.

Julia A.  |  Expérience générale 
Évaluation :
5

Helpful staff. Very clean facility.

Kim S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joann R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret l.  |  Premières impressions 
Évaluation :
5

Very friendly staff and helpful service

BARRY W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer W.  |  Premières impressions 
Évaluation :
5

You people were great.. I'm sorry I did get back to clean it out I'm so sorry...

Elizabeth A.  |  Expérience générale 
Évaluation :
5

Staff is incredibly kind and helpful. The facility is very clean. I'm very pleased with my experience with the Galesburg mall location.

Jessica F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna S.  |  Premières impressions 
Évaluation :
5

Annie is absolutely amazing. She is so nice and understanding and she was always happy to help any time I had a question.

Loraya R.  |  Expérience générale 
Évaluation :
5

The Galesburg u-haul storage facility is by far the best place I've ever used to store my belongings when I needed to do so....I will recommend to anyone.

ronda s.  |  Expérience générale 
Évaluation :
4

Staff very nice.

chrissy r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joann R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

taylor p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh B.  |  Expérience générale 
Évaluation :
4

I think 24 hour access should be included in any storage unit package at no extra charge.

Maya F.  |  Expérience générale 
Évaluation :
5

Facility was top notch. Carried many helpful moving supplies & equipment. Staff was friendly, knowledgeable and very helpful. Equipment was well maintained and in good working order. Would like to express my gratitude to Annie Huffman who was very helpfful with our move.

Gary M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helena H.  |  Premières impressions 
Évaluation :
5

Annie and her staff went above and beyond to meet all our needs while we used her facility. A couple of billing glitches but they were rectified in quick fashion, which demonstrates excellent customer service. Would rent their again without hesitation.

Chris L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TALIYAH K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexis L.  |  Premières impressions 
Évaluation :
5

First rate well staffed and managed facility.

Randall R.  |  Premières impressions 
Évaluation :
5

I love this location. They are all very friendly and helpful. Would definitely recommend them.

NICOLE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marianne b.  |  Premières impressions 
Évaluation :
5

The lady who assisted me really knew her job. Pleasant and happy and showed care to me and my needs. She deserves a gold star. Thank you for your help and time.

Angela V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michele S.  |  Premières impressions 
Évaluation :
5

Had never used a storage facility before and was pleasantly surprised with the whole experience. Reservation process was easy. Accessing the facility was also easy. Having the option to pull vehicle inside to load up was great and easy. Would definitely use again.

DUSTIN S.  |  Expérience générale 
Évaluation :
5

Easy access great hours

Steve H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne C.  |  Online Move In 
Évaluation :
5

Excellent

JORDAN B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chatton P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth D.  |  Premières impressions 
Évaluation :
5

The manager met me at the door and was kind, inviting and provided excellent service. I would highly recommend the facilities as well, in that they are clean, secure and easily accessible.

michael r.  |  Premières impressions 
Évaluation :
5

Annie & her staff were top notch. They were always friendly and courteous. It was a great facility and if ever comes a time that we need a storage unit or to rent a truck, we know where to go. Thanks again!!!

Tim L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Les S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa S.  |  Premières impressions 
Évaluation :
4

I do feel that the price is high, but I did feel safe storing my things there. The staff was very helpful.

Machelle G.  |  Expérience générale 
Évaluation :
5

Great service & friendly employees!

Kimberly I.  |  Online Move In 
Évaluation :
5

A great secure storage unit. The people were also great to work with.

Teresa L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

olivia p.  |  Premières impressions 
Évaluation :
5

Great guys , extremely helpful.

REUBIN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES G.  |  Online Move In 
Évaluation :
5

The manager and staff are keeping the facility very clean and a bathroom is available and also is clean. The storage space is clean and climate control is the best. So happy to have this facility in Galesburg. It really is a big help to have it here in Galesburg. First month FREE is unbelievable but true. Thanks U-Haul

Maria L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aline K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Millard E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmeet Kaur C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN P.  |  Expérience générale 
Évaluation :
4

The chubby guy is not very friendly...he could learn some customer service skills from the skinny guy.

JAMES M.  |  Premières impressions 
Évaluation :
5

Very helpful, understanding and amazing staff. Was impressed with the storage facility and couldn't believe how big it was inside. Only thing that would make this place better is having a way for loading/unloading for pull out forward because it made it a little difficult when you pull up not knowing someone is in there and they can only get out by backing up which made us go around the store then park somewhere off to the side til they was done.

TABATHA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B.  |  Premières impressions 
Évaluation :
5

Staff was extremely helpful and accommodating. Fortement recommandé!

Tiffany P.  |  Premières impressions 
Évaluation :
5

Staff was extremely helpful & accommodating. Fortement recommandé!

Tiffany P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angeliz Tricoche L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcy O.  |  Online Move In 
Évaluation :
5

Annie and Again crew is the best. They have been there with me every step of the way and I appreciate all of the service, customer service, an ear to hear every thing that was going in my life. Which, with this move most of it was so chaotic it was pathetic. I would recommend every and anyone to go to Galesburg off of Carl Sandburg Drive. They help you with all the moving needs and problems and the are the nicest people that you would ever want to meet. THANK YOU ALL SO MUCH ANNIE AND YOUR CREW!!!!! I AM GOING TO MISS YOU ALL, BUT i WILL BE BACK TO STOP BY AND SAY HEY HEY HEY!!!!!!!!!!!

Sharon D.  |  Expérience générale 
Évaluation :
5

Thank You so much. Thought i would need the extra space a bit longer but I had time with it being Winter to get the organization finished in record time at my home so I don't need the extra space anymore. But it was a huge help to be able to use the extra space at your facility. Good to know you're nearby if I ever need to recommend you to anyone. Very nice and clean inside. Very helpful , courteous employees.

maria l.  |  Expérience générale 
Évaluation :
5

Annie went above and beyond!!!!

Chris L.  |  Premières impressions 
Évaluation :
5

The process was very simple, very friendly employees and unit is very clean. Glad we chose this storage facility.

Tim L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff k.  |  Expérience générale 
Évaluation :
5

Everything was explained and shown to me very well. Merci

maria l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe r.  |  Premières impressions 
Évaluation :
5

The staff was professional and courteous. The facility was clean and secure. I can't think of any reason to consider any other storage provider next time I need such a service. Merci.

jeff k.  |  Premières impressions 
Évaluation :
5

Annie Huffman was great to work with and I look forward to doing so again in the future. Annie makes UHaul a place to do business with. She took care of all my needs and answered all my questions and concerns. One of the best places to move with or do storage with by far !!!!!

Robert L.  |  Expérience générale 
Évaluation :
5

Uhaul moving truck outlets, suck....the storage, was Ecellent!

Lori B.  |  Premières impressions 
Évaluation :
5

They helped me at a time when I had nothing or no where to go.

Tracy B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haley M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer B.  |  Online Move In 
Évaluation :