Évaluations des clients U-Haul Moving & Storage of Glassboro
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Glassboro
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William B. le
Amanda is the greatest. She took care of all the necessary paperwork and even helped me hookup the trailer. I can’t think of anything that needs improvement all went very well. Thanks to Amanda.
David B. le
Friendly staff
Robert H. le
Very great place staff very friendly and helpful
Lee E. le
Great customer service!
Jeannie Y. le
Everything went well with the van we rented and Zac, the site representative, was very professional.
Shonda E. le
Excellent customer service. Easy to drive trucks. Confidence in maintenance of vehicle.
Earl B. le
Tell the employe not to have his girlfriend on a date in the office, and be prepaid for his job.
bertrand k. le
Nice people
bertrand K. le
Well done
David Patrick M. le
The computers weren't working and you were understaffed on the morning of Labor Day. It took me close to an hour and a half to conduct my business and leave with the trailer I rented.
Eric L. le
Poor service. Poor communication. Bait and switch on moving pads.
John R. le
Again thanks to the girl who worked at the vineland branch who came with her dad she helped in a major way for the guy at the desk don't know his name maybe derrick but she helped out big time thanks!
John R. le
Great customer service and the girl from the vineland branch don't know her title manager or whatever forget her name but she came in with her dad an really helped me special thanks to her especially!
John R. le
Gave my reserved truck away charged me for a dolley that was never on there and blankets I didn't use I had in town but charged for something way overcharged on my mileage bad experience overcharged!!
James C. le
Above and beyond helpful
Sharyn J. le
More benefits for AAA and veterans
Robert H. le
Very friendly and helpful great people
Walter G. le
The manger Amanda is so sweet and very attentive to all your needs.
Samuel G. le
GM very helpful, employee like her are hard to find today.
Victoria B. le
When we returned our truck, we were instructed by two employees to leave the truck by the gate. They were busy, so they drove the truck in and told us we didn’t need to come in for anything. it took several days and phone calls to get the receipt and proof that the truck had been turned back in according to the system. Would have preferred to just check it back in without the several day hassle that followed
Gary B. le
Very busy day at the shop but that did not detract from the friendliness and rapport of the receiving shop. They took the truck within a minute of my arrival and the email receipt arrived before I made it home.
Stephanie S. le
the rental unit was dirty and the employee taking care of me did not know the zip code the facility she was working at
PAUL B. le
I was very happy with the unit and the service provided
Vanessa W. le
The front office agent was very professional and courteous. The office was understaffed with one agent on a busy Saturday. There are no key cards or remotes available to enter the storage unit gate.
Annette B. le
Elavator was broke for a long time in the climate controlled units other than that everything was great.
Christopher M. le
The one and only elevator was broken. When I asked when it would be fixed, there was no timeline. Not convenient for a woman 7 months pregnant. No offer to rectify the situation (discount/help/etc).
ROCHELLE B. le
Facility was well kept, on site staff were kind and professional, I would utilize their services again if needed.
Melody L. le
I was happy with my experience
Jay L. le
Staff was excellent especially Amanda &cody
DIANE T. le
Unnecessary issues with billing could have been resolved prior to billing me with late fees if someone had contacted me first. Late fees were eventually removed. Happened twice.
Caroline A. le
Always very helpful with any questions or concerns I may have had. Friendly staff. Thank you!
shadisha s. le
Staff was awesome and helpful great job
DENNIS AND LUANN C. le
Were very pleased with the overall service that we had over the years.
Gerald V. le
Excellent, helpful, and courteous staff; the best!
Wanda r. le
Was very pleased with my unit and the staff, thank you for your services.
Ryan K. le
I understand the need to have an additional fee for after hours access but with most second shift jobs that was my only available time to go there.
Stephen T. le
This facility is well maintained.
linda b. le
I have no comments
Reggie T. le
Didn't have a useful cart to load my things in on the first day. Ended up getting one that works.
Charles K. le
The Manager was extremely professional and very pleasant throughout the entire rental process.
POLITO L. le
There are no perfect business in the entire world. you cannot please everyone. With that stated. The staff (Amanda) at @137 S Delsea Drive works very hard to accommodates my needs for storage.
alan s. le
very helpful staff. and pleasant. way above avg . 2 nicest people i have met in a long time.
Elizabeth S. le
Thank you, it was a good experience.
BARBRA G. le
This U-Haul storage facility is ideally located, and always well-maintained, with friendly and helpful staff. The rental vehicles for moving are outstanding (and affordable)!
BARBARA A. le
Indoor unit ok outside unit I rented a few years ago. Stepped on a dead rat. Lost my sofa,fans and many dept. 26 Christmas items plus many many more items. Why was the rat hate placed inside unit?
Margaret B. le
Inside the place was disgusting. They had vermin invading the units and when told about it said they couldn't help.
Bruce B. le
Very thorough and prompt service
David G. le
You lost our storage unit reservation for a 10/15/8 unit. Had no units available other than a 10/20/8 that had a elevator shaft built in it that takes up almost half the unit, but was still full price
Veronica b. le
I hade issues with the first cart that was available for customer use only had 3 wheels. the sign said there should be two there was only one cart.
Kelly T. le
They noticed my unit didn't have a lock on it and called me. We had moved our stuff out and the office was closed st the time that is why we were not able to notify anyone.
Manuela G. le
thank you
lord p. le
Cassie was very very helpful with getting my account setup Thanks Cassie
Douglas D. le
Staff was rudest ever!!
Chris F. le
What makes this Storage experience an excellent one is the staff ! Well run , extremely friendly and very personable people. Cody the Manager made me feel very welcome.
jospeh b. le
Close to my home, no issues entering or exiting and nice clean unit.
MIGUEL C. le
Good place very helpful personnel.
bilal c. le
Very good service..
christa k. le
The hours were probably the only thing that was average. They messed up our payments constantly (so much that I lost count), there was no elevator for the first month we were there. Blood was found...
William M. le
The location manager, Cody, and his team were always friendly and very helpful.