Évaluations des clients U-Haul Moving & Storage of Glen Burnie

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Glen Burnie

Cote générale :

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Janice D.
Évaluation :

NA

Jasmine L. | Overall Experience |
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The staff was excellent! This is one of the best storage/uhual locations ever.

Felecia W.
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Nothing

Darius W.
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Yall dont need to improve shit yall are fucking great

Cypress M.
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Le client n'a pas laissé de commentaire.

Ryan W.
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Le client n'a pas laissé de commentaire.

David C. | First Impressions |
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I made the mistake of thinking I received a 2nd floor unit instead of a 1st floor unit and asked the front desk for help. They were polite, professional, and quick to set me straight and on my way.

Adekunle A.
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This specific location is an excellent example of professionalism and customer service. Staff couldn’t be more helpful and are very experienced with all moving needs. I know this may read like a “fake” review but I can’t stress enough the willingness to help whenever/wherever they can. I usually don’t leave reviews, but I’ve been here about 5 times to rent dollies and auto transporters and probably won’t go anywhere else. A+++ especially the manager but all staff are great. Good luck.

Chip M.
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Le client n'a pas laissé de commentaire.

Brian B.
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Le client n'a pas laissé de commentaire.

Desiree W.
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I still have not been refunded for the moving blankets that I paid to rent and never received.

Antoinette G.
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Le client n'a pas laissé de commentaire.

Janae M.
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Le client n'a pas laissé de commentaire.

Tonya B. | Overall Experience |
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The staff at the Glen Burnie location was awesome , everyone was very pleasant and helpful.

JOHN C.
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Great service and very professional

Skip L.
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From the moment I was informed that B&A would be my service location until the time I returned the trailer, everything went great! Thank you U-Haul for training your staff to be so customer centered.

Raimundo F.
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Le client n'a pas laissé de commentaire.

Jessica H.
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Le client n'a pas laissé de commentaire.

john C.
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Le client n'a pas laissé de commentaire.

Rufus G.
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When customers write down their security code for entry, and hand it to your staff, please advise your staff not to yell out the code in the lobby where other customers are present. If you need assistance with any safety and/ or security assistance, please contact us at https://www.coverdsolutions.com/ Thank you Rufus E Gillette III (240)838-8075

Benjamin B.
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Le client n'a pas laissé de commentaire.

Vanessa C. | First Impressions |
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Very good experience, during a stressful time.

Chester P.
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Le client n'a pas laissé de commentaire.

Edward R.
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Le client n'a pas laissé de commentaire.

John M.
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The online experience needs improvement. If a customer chooses a location for pickup. U-Haul should make sure the item being rented is at that location! The customer should not have to go out of their way to pick up at a different location.

Craig B.
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Le client n'a pas laissé de commentaire.

Mike O.
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Le client n'a pas laissé de commentaire.

Stephanie E.
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Le client n'a pas laissé de commentaire.

Jane S.
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Excellent knowledgeable staff, very accommodating for our needs.

Thomas W.
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very good service

David J.
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Le client n'a pas laissé de commentaire.

Joseph Q.
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These folks were great ! Would definitely recommend and do business again !

Cameron P.
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The engine light came on while driving and the car wouldnt go past 2000rpm

Dawn M.
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Le client n'a pas laissé de commentaire.

Kara H.
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Le client n'a pas laissé de commentaire.

Adekunle A.
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Very helpful agents. Great customer service. Clean and organized location. Well done.

Eric H.
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Nothing, everything was excellent.

Leslie K. | Overall Experience |
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Definitely thee best uhaul storage place i have been to or used. The manager is definitely A1 in my book thee uttmosy customer service ever and they always aim to please and he saved me money on this

Dexter T.
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Customer Service was excellent

John D. | First Impressions |
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Quick, easy great service.

Linda D.
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Le client n'a pas laissé de commentaire.

Johnathan S.
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Have an accurate bill first and stop adding xtra charges.

Daniel B.
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Le client n'a pas laissé de commentaire.

Nathena L.
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Very good service at time of reservation and pickup very helpful with attaching

George D.
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Every thing was great A+

Jacob B.
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Le client n'a pas laissé de commentaire.

James W.
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Very friendly staff

Brian J.
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Absolutely nothing your staff at the glenburnie Annapolis blvd are great they just made me a loyal customer to that site very pleasant thanks alot

Courtney H.
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Le client n'a pas laissé de commentaire.

Vince G.
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Le client n'a pas laissé de commentaire.

Elizabeth M.
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No improvements needed! It was easy to reserve a truck, easy pickup, friendly customer service. I give it an A+.

Richard D.
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Le client n'a pas laissé de commentaire.

Andrew T.
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This is by far the nicest U-Haul location I've been to. The staff are professional and courteous, and answered my questions with the rental. This was an outstanding experience, and I plan to use their services for future needs.

Shatema G.
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I was charged a late return fee after I returned the truck during business hours and with an associate.

Todd W.
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Le client n'a pas laissé de commentaire.

Milton R.
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My vehicle was clean but had excessive front end play which caused it to wander all over the road . I had to continually correct to keep in my lane. This caused for a LONG ride from Maryland to New Jersey Tie rod ends or idler arm possibly steering box needs adjustment or replacing. If police were behind me they would have thought I had been drinking.

N.April R.
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Le client n'a pas laissé de commentaire.

Eric H.
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Nothing.

Jeffrey M.
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Have done business at this location numerous time. A plus service every time.

Haywood C.
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Customer needs to know were to return the vehicle for check in. M

John R.
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Very fast service and also when I called customer service they were very prompt and professional Thanks you John Russo

Charles M.
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Customer service was excellent. I was pleasantly surprised how helpful the staff was. Very happy when I left. One of the best Uhaul locations I’ve been to.

Vickie K.
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Easy check in and out. Great employees.

Matthew V.
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Le client n'a pas laissé de commentaire.

Braxton T.
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easier returns and a convienent return process.

Bryan H.
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Truck box leaked and water ruined an expensive piece of furniture. Check engine light on, drivers door wouldn’t close all the way. The strap securing the dolly In the truck box broke, so we got charged for it although we had our own.

Robert S.
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Le client n'a pas laissé de commentaire.

Summer L. | First Impressions |
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Couldn’t get anyone on the phone on Christmas Eve

David K.
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Le client n'a pas laissé de commentaire.

Shiness B.
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Le client n'a pas laissé de commentaire.

Leroy H.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Elizabeth M.
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We dropped off after hours so no contact with this location

Grace W.
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Le client n'a pas laissé de commentaire.

Gustavo V.
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Le client n'a pas laissé de commentaire.

Edward M.
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My particular truck has some issues but was useable . Lift door was sticking some , front doors had to be slammed shut, truck when empty had a hard time getting to speed of 40 mph

Larry J.
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Great location. Big location and they have everything you need. Friendly staff that gets you in and out.

JANINE Z.
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Great efficient employees!!

Walter E.
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Very easy to work with your folks. Company store appears rhe best way to go compared to past franchise experience

Harry M.
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Le client n'a pas laissé de commentaire.

Mark R.
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Le client n'a pas laissé de commentaire.

Daniel W.
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Outstanding and very professional!!

Rodney D.
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Quick and professional

Eric S.
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Le client n'a pas laissé de commentaire.

Joshua C. | First Impressions |
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Went to move my things into my unit but it was locked with a facility lock after store hours

ALLAN C.
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Excellent service. Process was easy and straightforward. I had returned the vehicle late, but the staff were willing to waive the extra fee, which was very appreciated. Thanks!

Vanessa S.
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Great customer service!!

Joann D.
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The truck leaked and ruined all my belongings. They charged me over $200 more than two weeks ago when my last rental was. I’ll never use uhaul again!

Harold C.
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Le client n'a pas laissé de commentaire.

Laurie H. | First Impressions |
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So far great customer service, really secure facility, they have security cameras, alarms on every unit and it's a climate controlled facility.

Tonya W. | First Impressions |
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Clean, fast and efficient

Ronnie B.
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Le client n'a pas laissé de commentaire.

Justin R.
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Nothing. Was a great experience. The equipment was in great shape. We took this move and knocked it out of the park! Thanks Uhaul!

Mark D.
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Le client n'a pas laissé de commentaire.

Taylor D.
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Le client n'a pas laissé de commentaire.

Jennifer B.
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Le client n'a pas laissé de commentaire.

Vincent W.
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Lights on the trailer did not work. It was a small trailer, so not a big deal.

Jim H.
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Everything was good except the furniture pads were not in the truck and I didn’t realize until I got home. I was busy preparing for the move and requested a credit.

Daniel P. | Overall Experience |
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I will NEVER recommend UHAUL to a friend. I will recommend NOONE EVER uses you. I AM STILL having issues and have had nothing but issues. Everyone I have spoken to is INCOMPETENT at UHAUL.

Robin M.
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Le client n'a pas laissé de commentaire.

Gregory B.
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The equipment worked for me flawlessly! IT was extremely easy to operate. I could not have been happier with the people that I had to deal with. Everyone was friendly, polite, and courteous! If I EVER need to move AGAIN,... I WILL NOT hesitate to return to Uhaul! ????

Eric H.
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Le client n'a pas laissé de commentaire.

Joseph R.
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Hi the customer service was great, the truck was clean, however the truck was in poor repair with obvious play in the steering box that constantly pulled to the right and had a tendency to wander 5or so degrees off either way while driving. The truck did not feel to be safe to operate.

Derek L.
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Le client n'a pas laissé de commentaire.

Aaron M. | Overall Experience |
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Uhaul is second to none.

Gene K.
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Le client n'a pas laissé de commentaire.

Joseph F.
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Le client n'a pas laissé de commentaire.

Martino G.
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Le client n'a pas laissé de commentaire.

Scott F.
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The owner Jason and his staff are always professional and polite and have gone the extra mile for me several times. They are awesome!

rufus G.
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Le client n'a pas laissé de commentaire.

Diana E.
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Everything was great.

Ronald K.
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Very accommodating and friendly

Joseph F. | Overall Experience |
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Wonderful facility, excellent staff, super helpful, and clean. I went there for propane regularly and ended up getting a storage unit because the place is immaculate. Great experience, thank you.

Michael S. | First Impressions |
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Wish there was a trash can near the loading zone just to throw away some small misalliance trash. Also, when I was on the road driving I had a question and tried to call the office it took 5-10 mins w

Ann S. | Overall Experience |
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Great customer service!

Garrick G. | First Impressions |
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Employees are very pleasant and knowledgeable.

Elizabeth S. | Overall Experience |
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Very Good.

Sherri W. | Overall Experience |
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Thank you for your help on short notice.

Valerie E. | First Impressions |
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Great service. I was shown a 5x5 then when at it the employee mentioned 5x8. So I switched. Would have been good at the outset to know that option at the outset . but they made the switch quickly

Ricardo M. | Overall Experience |
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Best service and friendly

Ricardo M. | First Impressions |
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Best service very friendly

Margarida A. | Overall Experience |
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Is a great service

Paul F. | First Impressions |
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Only complaint is that I can't reach this business directly by phone. I called 3 times over two business days the 443-577-4152 and was redirected to the U-Haul corporate call center.

Gary D. | First Impressions |
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Yuyy

Christopher L. | Overall Experience |
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N/A

Nachera B. | Overall Experience |
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Process was smooth and easy

mateaus f. | Overall Experience |
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The staff has always been helpful and really nice whenever I ask a question. Access should be 24 hrs for everyone, not as an extra charge. I also wish a military discount was given.

Nanette M. | First Impressions |
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Excellent service and the employees are knowledgable. I will definately recommend this facility to friends and family.

Stephen F. | Overall Experience |
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Wonderful service and great people!!!

Benjamin M. | Overall Experience |
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Clean and organized facility. All of the employees were very helpful and engaged.

Chelsea W. | First Impressions |
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Love all the guys here!

fayla c. | First Impressions |
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The staff is very helpful and professional. The facility is clean and the company has thought of everything including an indoor loading areas which is absolutely necessary when the weather's nasty.

Venetia S. | Overall Experience |
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This was an awesome experience. Facility was clean in side parking and carts made the experience effortless and no added stress.

Dawn L. | Overall Experience |
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Very friendly staff and very helpful. Only needed the space for less than a month but I will rent from them again in the future if the need arises.

Patricia M. | Overall Experience |
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Jay was professional and helpful. Thanks

Stephen F. | First Impressions |
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Manager and lady at the desk were very helpful and professional. Fantastic service!!!

Stephen V. | Overall Experience |
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Jay and his staff are super friendly and helpful. The facility is new, clean and set up perfectly.

Ronald C. | Overall Experience |
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The only thing I did not like is I paid for my storage and a week later I moved out but U-Haul does not prove rate so I paid for a whole store 290 Capital week with no refund back

Benjamin M. | First Impressions |
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Brock was informative and helpful. In fact, the whole staff we dealt with was attentive and polite. The facility and equipment was clean and in great shape. We were impressed!!

Nicole P. | First Impressions |
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The staff was very helpful and courteous to my needs.

Stephen V. | First Impressions |
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Very informative and polite. Couldn't be happier with my choice to use them!!!

Janine H. | Overall Experience |
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The staff for the U-boxes were right on point. I have nothing but positive things to say about the staff and the entire team, from the beginning to the end of my transition.

Chelsea W. | First Impressions |
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Awesome Service!

Tammy Q. | Overall Experience |
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The staff was also very very helpful!

Tammy S. | Overall Experience |
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Thank you

DARIUS P. | Overall Experience |
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I will continue to do business with this company

rosemary m. | Overall Experience |
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My Uhaul experience was excellent. I would absolutely use them again.👏👏👏👏👏

Felicia B. | Overall Experience |
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Jay and the U Haul staff were always nice, helpful, and professional they made my relocating experience painless.

Jo Ann R. | First Impressions |
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.

Christy D. | Overall Experience |
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Very clean facility and friendly staff

Margaret P. | Overall Experience |
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Everyone was very helpful.

Patricia M. | First Impressions |
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Brock is very engaging and went out of his way to assist me. Nice guy!

DEBORAH B. | Overall Experience |
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had very low storage rates to other nearby facilities.

Chris H. | Overall Experience |
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Nice job and good communication

Wendelin W. | First Impressions |
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The people that work at U haul are very nice and courteous. Explains well ay questions you have very clearly. Excellent work! Wendelin

Ronald C. | First Impressions |
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The place was clean the truck was clean and the person that waited on was great she made sure everything was taking care of and show me and told me everything. Thank you u-haul

Beverly G. | Overall Experience |
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Everyone was always friendly and helpful.

Tammy Q. | First Impressions |
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Everyone was friendly and helpful

james f. | Overall Experience |
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Excellent service!!!!! With little notice these fine folks squeezed into to their packed schedule and delivered our PODs. They were our first Maryland welcome party and very much appreciated.

Tikira W. | Overall Experience |
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Thank you!

Jessica C. | Overall Experience |
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This is the best U-Haul experience I’ve ever had. The staff here was so helpful and did an outstanding job. Thank you!!

Tyrone L. | Overall Experience |
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The team a U-Haul was very helpful to me the whole time I use y'all service

Jon D. | Overall Experience |
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Very thing was excellent. All the employees were very helpful in everyway.

Regina G. | Overall Experience |
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The staff seemed a little annoyed when we showed up on time.

Bryan W. | Overall Experience |
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The manager,Jay Welbourne was very helpful to me throughout my rental period.I really appreciate especially his help and the rest of the staff too.

Kim C. | Overall Experience |
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NONE

robert t. | Overall Experience |
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The storage was always muddy with deep gully from rain. There was a security card reader but no gate to keep out intruders

Kenneth H. | Overall Experience |
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You're 10x10 are only 9x9

Max G. | Overall Experience |
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Everything was good

KWAME A. | Overall Experience |
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The entire staff were kind, friendly, and extremely helpful.

Non reviews have been submitted for this location.

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