Le client n'a pas laissé de commentaire.George C.
Customer Reviews for U-Haul Moving & Storage of Glen Burnie
Pour nous contacter
Glen Burnie, MD 21061
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Andres M.
Le client n'a pas laissé de commentaire.Lisa E.
It would've been great to receive an official receipt that clearly confirmed the truck was dropped off and with the final charges clearly listed. Since the reps I spoke to at the drop off point asked if I was ok with an email receipt, I thought I would receive one within a few minutes as stated. Instead, I received a link to this survey hours later and the only real indication I have that the truck was dropped off was an updated "return by" time when I clicked the reservation number from the original emailGary B.
Le client n'a pas laissé de commentaire.brett g. | Expérience générale
According to the stickers inside the trailer, this trailer is about 19 years old. And, it shows. The fenders are dented and misshaped; there was a small split in the metal floor where something had dented it; and there are a number of stickers that are clearly not U-Haul stickers. Also, it was clear that the last customer didn't sweep the interior before returning it. Overall, the trailer functioned correctly, including the lighting. And, I was hauling camping gear; so, I wasn't worried about it needing to be swept. But, I recommend a good power washing to rejuvenate the interior and remove caked dirt from the crevices.Philip T.
Le client n'a pas laissé de commentaire.Jacob J.
I have no problem recommending this place since it helps you without putting butsOscar M.
We rent trucks almost every 2 months from this location and we're renting a storage unit for our business there for about 2 years now, the girl that helped me is beyond excellent, forgot her name unfortunately. Super Friendly, fast and efficient.Abdulrahman A.
Le client n'a pas laissé de commentaire.Lisa P.
This location is amazing. I've had different experiences at many other Uhaul locations but by far Glen Burnie remains one location that I would recommend to anyone.Alexander M. | Premières impressions
Le client n'a pas laissé de commentaire.Kim R.
Sync the online tool to actual inventory. I rented a 20 foot truck when there wasn't any in stock.David H.
Le client n'a pas laissé de commentaire.TAMMIE E. | Expérience générale
They are so professional and wonderful I love the two ladys at this locationTanya S. | Premières impressions
Clear signage and very quick drop off process. Staff were friendly and helpful.CHRISTOPHER B.
Todo esta bien buen servicio una persona que ha le EspaÃ±ol hace faltamario C.
Le client n'a pas laissé de commentaire.Amy H.
Keep up the great work.Reginald M.
Barbie was a huge help and great to work with!kevin K.
I specifically asked for a detailed inspection of the trailer before I picked it up at 1800 on Thursday, 18 May 2023. I was sent home with a screw in the tire, and it was flat by the time I got home, only 6 miles away. There is NO WAY that the person did not notice it when they had to fill up the tire. I had to get the tire repaired before my departure which delayed me until 4am the next day. None of the wheels were torqued down correctly, nor were the tires filled to the appropriate PSI, or the same PSI of other tires. There was a 15psi difference from the lowest to the highest tire. I am very disappointed. The blue haired girl took care of me, and did everything she could to compensate me. I do not fault her one bit, as she does not do the inspections. I sent the pre-pick up video and pictures of the tire repair if you need proof. You may contact me if you please, but the blue haired girl already took care of me.David C.
Professional friendly service.Michael S.
The best U-haul experience I have had in awhile. Everything ran so smoothly!Rachel W.
ExcellentOscar G B.
Inform the user that pick up time will expire and you will lose your reservation.Ethan G.
Le client n'a pas laissé de commentaire.elizabeth R.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Patricia K.
Le client n'a pas laissé de commentaire.Zach C.
Le client n'a pas laissé de commentaire.Brian W.
Made a mistake and refilled too much. By a lot. Wish I could have received some sort of adjustment but was pretty much told too bad. Sigh Overall this location is awesome and Vikki is always pleasant I've used this location multiple times before today.Vikki M.
Le client n'a pas laissé de commentaire.LINDA H. | Premières impressions
We were scheduled to drop off the Uhaul at a location near our new house in Pasadena, MD. We showed up and they said they didn't have space and we were given another drop off location, they also said they had no space, we were sent to the 3rd location after being exhausted from unpacking a 26' truck. They hesitantly agreed to accept the uhaul at the large uhaul center because they didn't have it on their schedule, as we were supposed to drop it at the first location. We are military and have moved at least 7 times in 22 years, loyal to uhaul. This by far was our worst experience. Not to mention we were charged overage fee for going over the miles! Because we had to drive all over Maryland to return the uhaul which was not our fault!jared B.
Nice location, friendly and helpful workers with solid customer service.Nicholas O.
Every one was very helpful. When I couldn't find my unit I got an escort. Haha..mike was very professional and went above and beyond..Thanks!!LEAH J. | Premières impressions
Let me start off by saying that my overall rental experience was fantastic. Barbie did my rental for both my truck and my storage and she was fabulous 10/10 customer service, made the whole thing seem seamless. The young lad working with her to was really sweet and helped me with my boxes. I don't like to pick but it somewhat went down hill the following day when I visited my storage unit. The hallway upstairs leading to my unit was covered in trash wrappers and small animal excrements. I went to go up front to talk to someone but I found the fuchsia haired cleaning lady sweeping the outside rocks. I asked her if she could maybe sweep around my unit before I moved my stuff in. She kind of grimaced at me and said I should just tell the people up front so they can notate it because she was busy. It wasn't my intention to irritate her, I just wanted around my room cleaned so my stuff wouldn't get dirty. So I just apologize for bothering her smoke break and walked away. Hearing her mumbling some not so pleasant stuff under her breath. There is definitely a wide variety of characters here to say the least in the most polite way. Most better than some so that's why I'll keep this review good.Sheena T.
Le client n'a pas laissé de commentaire.Jacob B.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Kirk C.
Vikki was incredibly helpful and provided an excellent service.MARLUY T. | Premières impressions
Le client n'a pas laissé de commentaire.Walter C. | Premières impressions
Le client n'a pas laissé de commentaire.Mario C. | Premières impressions
Too few staff available to serve customers. Staff stressed about serving customers in a timely fashion. The first trailer I was issued had a nail in the tire, so I had to be assigned a 2nd trailer which worked great! But I had to wait more than 30 minutes to pick up my rental.Tim Z.
Solomon was efficient and professional. He gave me a courtesy text to explain he was running late, thereby saving me from waiting around. Merci.tv W.
Friendly, knowledgeable young man installed hitch. All done within an hourmary M.
Le client n'a pas laissé de commentaire.Jonathan B.
Always professional! Miss Blue (that's what I call her) is the best!!Marquita R. | Premières impressions
They're great people to do business withjohn C.
I was very pleased with the servicejames F.
I love you hon because you’re very professional, helpful convenient all you can think of I would definitely recommend them to some of my friendsTAMARA R. | Expérience générale
Barbie and Justin were very helpfulKelly P.
Good experience overallCornell H.
Very sad circumstances brought us to U-Haul. The staff was knowledgeable and professional and helped us make good decisions.Ron S.
Great all around experience.Brandon S.
Le client n'a pas laissé de commentaire.Tara R.
Le client n'a pas laissé de commentaire.ANTHONY M.
Le client n'a pas laissé de commentaire.Jerry R.
Personnel was very helpful and explained how uhaul functionsJoseph Q.
Helpfull staff, explained things well, and work efficiently!sam S.
A+ Great location and staff!James A.
Professional, proficient, and proactively answered questions, as I didn't know about any deals or packages. The owner took time to assist me, as well as another associate who was very helpful.sam S.
Waited for over an hour just to get my already reserved â€œonline express checkinâ€ cargo van. Clearly understaffed location with some lousy customer service. The other customers waiting in line before and after me were equally appalled by the ridiculous things being said by the one poor woman behind the counter that was trying to multitask but was working with technology that doesn't support that. I will absolutely go to another vendor besides UHaul in the future.James W.
We arrived on a Sunday afternoon and were pleasantly surprised to see that they were open. The agent who was outside was super helpful, friendly and professional and sent us our final receipt quickly.Kim J.
My experience at this location was great. Would definitely recommend this location to friends and family members.Susan D.
Le client n'a pas laissé de commentaire.James C.
This was the smoothest process of any rental or customer service experience I have had in a long time. I thank everyone involved. This move was sentimental for we were moving things from storage as mom passed away and her daughter inherited personal effects that we were moving. (Not disclosed to uhaul by the way for clarity) again, thank you for this great Hassel free, timeless option.Paul H.
Great location! A+ Quick and friendly service from this staff.Shawn W.
Le client n'a pas laissé de commentaire.Amita S.
Loved the service from the gentleman that checked is in.Vera P.
Le client n'a pas laissé de commentaire.Patricia K.
Staff was friendly, helpful, and exceptional to work with. Definitely would go there again.Eric M.
It need a lot of work done to it. Very rough rideAlejandro R.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.Christopher S.
EXCELLENT STAFF AND MANAGEMENTVANESSA S. | Premières impressions
The cashier was awesome. They were Friendly and helpful!Daniel S.
Le client n'a pas laissé de commentaire.Patricia K. | Premières impressions
Le client n'a pas laissé de commentaire.Ivy K.
Great service overall. I did my reservation online and picked up in person. Seamless process, made moving day stressfreeAlexis A.
Le client n'a pas laissé de commentaire.Sarah Z. | Premières impressions
Le client n'a pas laissé de commentaire.Kent N. | Premières impressions
Le client n'a pas laissé de commentaire.Jay F.
Very friendly and competent help. Very reasonably priced.ann A.
I love this place over all othersADRIAN A.
thay miscommunication and make me confuse and charge me every week like it auto pay.MAJID E.
We had a great experience after we made our first appointment, that one got cancelled due to shipping issue, we waited for someone to call us to let us know if the part was in, it was a hitch, no one called, so we called just to see what was going on and the part was there, not sure why no one called us, but we rescheduled and all went as planned. The installer was super nice and attentive.ronald M.
The manager and her associate were very helpful in making the reservation and setting up storage. One individual was irritable and could not handle the basic transactions.John G.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Dwayne W.
Le client n'a pas laissé de commentaire.Steven A.
I went to the shell gas station on hospital drive to pick up a truck. In the process of trying to rent a truck the the owner of the gas station(male) was rude to me from the moment I walked in. An employee from the actual U-Haul on balt-Annapolis street, came to pick up a truck and I asked why there was a price difference because I didn't know that the gas stations that rent uhauls are independent from the U-Haul company. The man started yelling at me for talking to the employee telling me that I couldn't talk to her because she wasn't a manager even though I still had to make a payment for my previous truck rental from the Balt- annapolis location. The service was so bad I ended up going there, and got customer service from Payton who was very sweet and friendly. This is service I would much rather prefer not for just me but any future customers.Jeremiah A.
Barbie at 7280 Balto Annapolis Blvd in Glen Burnie was AMAZING. VERY knowledgeable and was able to get me out quickly after waiting about 30 mins with guy that CLEARLY needed to be trained even tho I was told he had been there awhile.Celeste B. | Premières impressions
Le client n'a pas laissé de commentaire.Lindsay J.
Nothing at all , keep up the good workLINWOOD M.
Super efficient and friendly staff. Barbie in particular is super helpful.paul T.
Nothing, convenient after hours drop off.Paul T.
Although the original truck we were supposed to rent was missing the key through online check-in, the staff was able to accommodate and get us another one. Merci encore!BEVERLY L.
Le client n'a pas laissé de commentaire.Joshua R.
5 STARSstephen V.
I was in an accident with my grandson my husband overdosed in December my mom is transitioning as we speak I had to do it all alone a few times employees came and helped and even told me when I went back to clear everything they had it I appreciate Uhaul so much Thank You you will never understand how much you helped me God Bless that whole team you are awesomeNEKEIDRA C. | Expérience générale
Le client n'a pas laissé de commentaire.Jeremy K.
Le client n'a pas laissé de commentaire.Bob W.
A well maintained facility and I will use it again in the future.WESLEY D. | Expérience générale
Le client n'a pas laissé de commentaire.Garbrielle W. | Expérience générale
every thing was fast and easy with friendly service Thank youRobert H.
Excellent service. Very satisfied.Steven W.
Professional, polite and knowledgable staff made for a very positive interaction picking up and returning the trailor.Theodore M.
Le client n'a pas laissé de commentaire.Oscar D.
Le client n'a pas laissé de commentaire.DAMIEN W.
Le client n'a pas laissé de commentaire.Antoine O. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle D. | Expérience générale
Keep doing business they way you are right now! My experience was excellent, Every staff person I had contact with was very helpful, very pleasant? knowledgeable. And professional!Karen H.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.Nathaniel M.
Le client n'a pas laissé de commentaire.Brandon R. | Premières impressions
Le client n'a pas laissé de commentaire.Derrick B.
Le client n'a pas laissé de commentaire.Jackie D.
Le client n'a pas laissé de commentaire.Stephen H.
Great peopleSHAWN C.
Le client n'a pas laissé de commentaire.MARION R. | Expérience générale
Le client n'a pas laissé de commentaire.kamal b. | Premières impressions
The amount of rodent feces covering my belongings was so disgusting. I ended up having an asthma attack during move out because of it. All I can think about is how many rodents were constantly crawling on all of my belongings. There has to be a huge infestation in the facility. The doors are almost too secure, to the point that it is stressful to get the code approved on keypad one and get to keypad two without being to early or late to start over.Bethany K. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel M. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES M. | Premières impressions
Le client n'a pas laissé de commentaire.yolanda C. | Premières impressions
It started out good they even waited a long time before scheduling a 1st auction,but it didn’t end well,when I called to postpone I got pushback,I was even supposed to retrieve my personal belongings they even called me at 7:30 am on the day of to retrieve it but when I called back to finalize everything,my unit was gone,imagine my devastation and I had just spoke with them 4 hours prior,I do hope I am able to recover some things as some things are irreplaceable,and that’s all I really have to say,you have to keep your Word in these daysRikita P. | Expérience générale
Le client n'a pas laissé de commentaire.Colleen L. | Expérience générale
ExcellentMatthew P. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT R. | Premières impressions
Le client n'a pas laissé de commentaire.Courtney C. | Online Move In
Very clean and well maintained. Very pleased with the security system. I would recommend this U-Haul Storage Facility above any other one.LETA L. | Premières impressions
Ceiling leak stained my bed frameWilliam L. | Expérience générale
The only thing I would change, is to have a way to reach front desk of location directly without constantly being redirected to the U-Haul operators.steve d. | Expérience générale
Le client n'a pas laissé de commentaire.Tanya T. | Premières impressions
Le client n'a pas laissé de commentaire.Adrienne D. | Expérience générale
Just a note: We rented the truck with slightly less than 3/4 fuel, but fueled before returning and put slightly more than 3/4 fuel in the truck. In the receipt it indicated 5/8 fuel level which was not correct. We don't believe we were charged, but noticed this on our receipt.MARK S. | Expérience générale
The staff is always friendly and willing to help. They help make hard decisions easy.WALTER G. | Premières impressions
Le client n'a pas laissé de commentaire.MANUEL L. | Premières impressions
Very helpful and friendly staff.Ann N. | Expérience générale
I am in bankruptcy, made 2 employees aware of that , neither one noted that on my account in December and sold over 10 thousand dollars worth of equipment for 2 months worth of rent , I have been renting from you since Feb 2019 , amd now I am at a complete loss and your management doesn't seem to care at all , not sure where to go from here , but want to get back on track in January but that doesn't seem to be the case as of now ! Employee not noting account property Selling 10k worth of equipment amd property for $ 420 , to say yes I am a little upsetBrent H. | Expérience générale
Payton was amazing, informative and helped me understand what I did and didn’t need.Danielle S. | Premières impressions
Le client n'a pas laissé de commentaire.Lloyd H. | Expérience générale
Downstairs not so clean mice! Strong gas odorLynita D. | Premières impressions
The only downside we had to the storage unit was the constant rate hikes. Other than that it was a good experienceSean L. | Expérience générale
Just needs a trash can in the loading and unloading area.John W. | Expérience générale
Le client n'a pas laissé de commentaire.AMADU S. | Premières impressions
Le client n'a pas laissé de commentaire.alphonzo w. | Expérience générale
Le client n'a pas laissé de commentaire.Larry P. | Premières impressions
There was a hole in my furniture for mice and mouse droppings all over.Minette B. | Expérience générale
Le client n'a pas laissé de commentaire.Mubarak S. | Expérience générale
Le client n'a pas laissé de commentaire.Rosa M. | Expérience générale
I really like the location and the maintenance. The reason I am giving 4 stars is because of the annoying and horrendous alarm noise for multiple times, while I was inside the storage building and I followed the right Check-In and Check-Out process.Nikhil A. | Expérience générale
Le client n'a pas laissé de commentaire.Shawanna C. | Expérience générale
Le client n'a pas laissé de commentaire.AHMAD D. | Premières impressions
Le client n'a pas laissé de commentaire.JACQUELYN L. | Expérience générale
Le client n'a pas laissé de commentaire.Michael J M. | Expérience générale
Le client n'a pas laissé de commentaire.Heather B. | Expérience générale
Everyone was kind and helpful , even if the store was very busy.kimberly r. | Premières impressions
No problems at all and very affordable.Elia S. | Expérience générale
Mice got in the unit and made a mess on my furniture and other things that I had throw out.Allen E. | Expérience générale
U haul facility staff handel my account so wrong keep charging me even I asked to staff for cancel my accountKASHIF F. | Expérience générale
The entire staff was polite and helpful. The lady that opened and waited on me was very knowledgeable and helpful.Alfonso T. | Premières impressions
When I closed out my storage unit the employee didn't seem sure about how to do it. He asked a co worker who told him and even after that when I was finished emptying my unit and whe t back to office he still didn't seem to know. Then during emptying of my unit there was another couple there who had a unit right by the entrance down the aisle I would have to go up and down. They had there stuff all in the aisle making it harder to move. There should be a sign or something done about that.REGINA R. | Expérience générale
This was the best moving experience. The manager and staff went the extra mile to provide amazing service!!Robin L. | Expérience générale
Le client n'a pas laissé de commentaire.Braden F. | Premières impressions
Le client n'a pas laissé de commentaire.harriet B. | Expérience générale
Le client n'a pas laissé de commentaire.maria m. | Expérience générale
Le client n'a pas laissé de commentaire.John C. | Premières impressions
Le client n'a pas laissé de commentaire.WESLEY D. | Premières impressions
Le client n'a pas laissé de commentaire.judy h. | Expérience générale
I wish they had a rating lower than horrible. This Facility should be closed down indefinitely due to the mice infestation. I have paid over $15 000 to this place to keep my property safe but instead what I got was infestation of all my things. When I brought this problem to the manager all she said to me was "I told people not to put food in there and apparently someone was storing food in this facility at some time. I have waited over 2 1/2 years to get my things but to get them like that is Horrendous. This happened 3 weeks ago and I still have my things on the back of this UHaul truck trying to deal with the insurance company who has been very uncooperative and unresponsive. DO NOT USE THIS FACILITY AT ALL or I promise you that you will be sorry. Horrible condition! Mice poop and dead mice Caucasus. This dispute still has not been resolved. Also, this problem was not just with my storage unit, it was also in my 3 uboxes as well. This place should be closed down immediately and permanently.Valerie S. | Expérience générale
Le client n'a pas laissé de commentaire.Sean B. | Premières impressions
Le client n'a pas laissé de commentaire.Karen M. | Premières impressions
Le client n'a pas laissé de commentaire.Paul K. | Expérience générale
Both Vikki & Jazz went above and beyond to make sure that my Moving experience went smoothly and affordable I will recommend this U-Haul location to everyone in my military community.ANTHONY K. | Premières impressions
I've had many, very pleasant, conversations with the various staff members throughout the past several years that I've been a customer. Well done!Mark D. | Expérience générale
Very helpful!MARK S. | Premières impressions
Our agent Vikki King was great. We were in a jam and she went above and beyond to assist us. It was way better than expected and greatly appreciated. I cannot say enough wonderful things about her. She really made our experience!william M. | Premières impressions
Let me start off by saying I was at this location for about 3 years, and im not one to take the time to leave a review...but this is necessary. The last year and a half at this location, has completely gone downhill. 1) There are mice and mouse poop all over the facility. The traps they put out don't do a thing and many of my neighbors were having issues with mice as well so I knew it wasn't just a random unit but an actual issue on the entire facility. The building needs to be exterminated and clearly they know there's an issue with the amount of traps that are set out. 2) I paid extra for 24-Hour access, and my card never worked. I was issued a new card probably close to 5 or 6 times in the last 3 years. The alarm on my unit never turned off when I would check in and anytime after the office closed when I went to my unit, the door alarm would go off the entire duration that the door was open while I was inside. It is loud and obnoxious and unnecessary if I'm swiping in to turn it off. 3) The location of the U-Haul truck drop off was the most inconvenient. My unit was an inside unit and the only way to get to it is driving around the right side of the building. You cannot drive fully around the building or on the left. The only way to get to any of the back units for the inside units from the loading dock is around the right side of the building. The truck drop off is also on the right side of the building. So anytime someone would drop a truck off, it is in the driveway to get around the building. If there aren't many trucks this is not an issue, however almost every single time I had to go to my unit, there were trucks in the way and you have to drive in the grass to get around them. There were many times that someone was still actively dropping off their truck and I had to as far to the left as they could so that people can get around them to go to their unit. Two weekends ago was my Breaking Point when I had to ask someone to move so I could get back to my unit, and 15 minutes later when I was ready to leave, another individual dropped off a car within that time frame and I got pinned in the back of the parking lot. When this happens you have to call the building manager to drive to the facility and move the trucks out of the way. That can sometimes take hours. The amount of inconvenience that this specific problem causes is one of the main reasons why I left. 4) The roll up doors around back we're always stuck open whenever I would show up, and there were many time that solicitors would be wondering around thr parking lot, asking people if they could badge them in. No one could ever tell if they were customers and had units and just forgot their swipe card, or if they were just trying to snoop around proples unlocked units. Either way it's a super sketchy feeling and as a cop myself, it made you feel very uncomfortable as if the facility itself was very unsecure. 5) 99 % of the staff was airways incredibly rude, short with you when you had questions, and the attitude level that almost all of the staff had was unreal, like none of them ever wanted to be there. I don't know if the employees are being mistreated by upper management, or if they just need a moral building activity for whatever the issue is, but trying to communicate with any of them about anything was absolutely miserable. THE ONLY EMPLOYEE. and I literally mean the ONLY employee that I had a good experience with in all three years, was Alexander, and I unfortunately didn't meet him until the day I was moving out. When one of the miserable employees told me no to getting a rental truck, and didn't seem to want to work with me at all, Alexander helped me get one the same day only a couple hours later. He also helped me close out my storage unit when that same miserable employee was making it seem impossible and irritating. I really hope the upper management looks into hiring more employees like Alexander, who are as friendly, commutative, and hard working as he is, so that he doesn't become overwhelmed with the level of ignorance that is working beside him. I will personally never recommend this location to anyone I know. If leadership doesn't care about the employees, that'll trickle down to the employees not caring about the customers. Unfortunately, coustmer satisfaction is not a necessity here.lindsey a. | Expérience générale
Le client n'a pas laissé de commentaire.ANNA-MARIE R. | Premières impressions
The process was easy. The lady was super helpful, knowledgeable and friendly. The location is amazing and I love the late hours to access my stuff.Elia S. | Premières impressions
Don't like that you have to pay an extra $10 to access the storage unit at night. But that's nothing against the facility.Christina O. | Premières impressions
Le client n'a pas laissé de commentaire.Harry H. | Expérience générale
Le client n'a pas laissé de commentaire.Harry H. | Expérience générale
Le client n'a pas laissé de commentaire.Kathryn W. | Expérience générale
Le client n'a pas laissé de commentaire.Tina N. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa R. | Premières impressions
Le client n'a pas laissé de commentaire.Derick L. | Premières impressions
Should offer discounts for long term rentals, senior citizens, AAA members and the like. Not enough available carts, handtrucks,or other aids, for this large size facility.LARRY R. | Premières impressions
The staff was extremely helpful at all times. Facility kept very clean.mary c. | Expérience générale
Le client n'a pas laissé de commentaire.Christina H. | Expérience générale
Amazing experience. Manager, Alesha and her Staff were kind and very efficient and helpful. Well Deserved Top rating 5+ stars.Themos p. | Premières impressions
Great staff. Very cleanTonya W. | Expérience générale
Le client n'a pas laissé de commentaire.VICTORIA G. | Premières impressions
Too many mice or rat trapsLinda D. | Expérience générale
Your staff is excellent, cordial and customer friendly. I highly recommend an increase in salary for Mr. Tavis , he goes beyond to meet customers satisfaction.Nannie J. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander M. | Expérience générale
Le client n'a pas laissé de commentaire.Khareem B. | Expérience générale
Le client n'a pas laissé de commentaire.Santana C. | Expérience générale
Le client n'a pas laissé de commentaire.Shawnicey S. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN G. | Expérience générale
Le client n'a pas laissé de commentaire.Tina N. | Premières impressions
Le client n'a pas laissé de commentaire.vladimir k. | Premières impressions
The lady that waited on me was very nice and helpful.Earl F. | Premières impressions
Le client n'a pas laissé de commentaire.Eric J. | Premières impressions
Le client n'a pas laissé de commentaire.Jonei B. | Expérience générale
Le client n'a pas laissé de commentaire.AMINAH B. | Expérience générale
Storage unit was very clean. I can't complain about the storage unit at all. The guy who works works outside is very rude and grumpy all the time. But the inside staff for the most part is okay.Kyle B. | Expérience générale
No wait at all. Staff members were smiling and making check in easy.Paul S. | Premières impressions
Le client n'a pas laissé de commentaire.ALAN S. | Premières impressions
I had a difficult time with the directions given, even with a map (which only includes the one or two buildings building) I also had tons of issues with the alarm system (after hours) I'd "clock" in one one & use my code on the others for the door opening & the alarm but the alarm would go off all the time as we were unpacking. Sometimes it would go off not even involving a door or the unit, merely walking for another trip. I can honestly say the alarm went off over 10 times & it was extremely annoying having to go back out to key in my code, which at times didn't even stop the alarm. The customer service was phenomenal though, the actual services was a nuisance.Miranda B. | Premières impressions
Not only once but twice after re locating units mice destroyed my belongings! The first time I was told it would be resolved in a timely fashion… it took months and they only covered movers to move my remaining un damaged items. The second after taking a huge loss the first time destroyed my tv all clothes furniture with mice bites and so much more. When asking to speak with someone again was told to make a phone call which I did not!!! Instead I had to wait 45 mins to talk to someone and was brushed off! 5 dead mice were in my unit! STAY AWAY STAY AWAY FROM THIS FACILITY IF YOU HAVE BELONGINGS YOU CHERISH! If I could rate a zero I would! Jay the owner is the worst manager I have ever dealt with and this just was a huge mistake!Kendra K. | Expérience générale
Service was quick and friendly. Access to the storage was easy with convenient hours. A free month was paid for by my rental, so that was a plus!Matthew L. | Premières impressions
The employees were great! They were very and friendly and helpful when things were going wrong. The things that went wrong, were crazzzyyy tho. 1. Auto pay system wouldn't autopay leaving my account unpaid. Kind of a big issue. 2. They decided to redo concrete and close the access door without any warning, notice or even telling the employees when it would be done. After I hired a babysitter so my husband and I could go sort through everything in our unit we couldn't access it. The main number we called only went to a national line. People at the location wouldn't answer the phone. I couldn't go in while theRe were open office hours. The manager wouldn't call me back. No one knew when we could get back in. We had to just keep driving by to see if it was open. I don't even feel like listing the rest of the issues. We took our stuff out and moved it to a different unit to avoid these issues.Elizabeth M. | Expérience générale
Le client n'a pas laissé de commentaire.Paul W. | Expérience générale
Tiffany was Very good and helpfulDELVIN E. | Premières impressions
Only had storage for 29 days and they sent a bill saying I owe them when I called local office goes to customer service number I advised that I moved out they said they will let the local office know and they did not some one need to fix cause I didn't leave nothing thereIeshia W. | Expérience générale
Tiff was very helpful and nice and respectful to meDELVIN E. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey M. | Expérience générale
I had no problems what so ever. I would do again but moving out of stateSCOTT S. | Expérience générale
Everyone was friendly, helpful, and professional.Dwayne R. | Premières impressions