Évaluations des clients U-Haul Moving & Storage of Glens Falls

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Glens Falls

Cote générale :

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Matthew S.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Outstanding support and service, met my needs and was very fast and knowledgeable. Thank you!

Kathleen S.
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Le client n'a pas laissé de commentaire.

barbara g. | Expérience générale |
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Glen was wonderful to deal with. Very professional and helpful during the time I needed to rent a truck and a storage unit. Thank you Glen.

James M.
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Very helpful &thorough

Jessica C.
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Le client n'a pas laissé de commentaire.

Michael W.
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Le client n'a pas laissé de commentaire.

mary W.
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The online check in is ridiculous! Thankfully I could go in and get a truck easily .

Scott G.
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Had to wait for a tire replacement It should have been done after the last renters brought it back in there's no checking the air pressure in the tires making sure they're good there's just no maintenance You need to step it up people are running your trailers You need to make sure they're good for the trip without costing them time Time is money I sat there for 40 minutes not acceptable

Charles S.
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I had some trouble trying to sign in with my phone, there was an issue I can't explain with the scanner for my license, but even with that it was quick and easy. Nothing to remotely complain about. i've rented from U-Haul several times recently and it's always been a good experience. You've really got it down

James B.
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Le client n'a pas laissé de commentaire.

Vito C.
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Clean the inside of the windshield and rear view mirror

Jan L.
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Le client n'a pas laissé de commentaire.

Brett W.
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Fast. Service

William R.
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Le client n'a pas laissé de commentaire.

Joshua C.
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Extremely helpful, accommodating and responsive.

Thomas W.
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I had intended to drop off the truck on Dix Avenue on Saturday. It would have been helpful if U-Haul representatives had told me they close before noon. I was able to return on Main Street easily, but the drive across town after calling HQ was otherwise unnecessary. (If I had planned to go to Main St, I would have taken Rt 87.)

James U.
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Le client n'a pas laissé de commentaire.

james C.
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Le client n'a pas laissé de commentaire.

James C.
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Excellent efficient service, as always

Mark P.
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Le client n'a pas laissé de commentaire.

Nicholas R.
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Don't secure the dolly inside the truck. I had my own and didn't need (though U-haul asked on website of I needed), and this U-haul dolly was just in my way.

Kim T. | Expérience générale |
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This facilty and Mr. Norman Rivers are superb!!! Norman assisted me when my mom passed 4-years ago. The unit was safe, clean and heated. The staff were pleasant every time I was at the facility: professional, timely, considerate, and knowledgeable. Norman, again, promptlly assisted me when I arrived yesterday to complete unload ing the unit and rented a UHAUL for the goods to come to Buffalo. Thank you for a fine experience in the storage unit 331 and in renting trucks from the facility.

Richard M.
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Le client n'a pas laissé de commentaire.

James H.
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Fast friendly service

Alfonso L.
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Le client n'a pas laissé de commentaire.

Chad M.
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The service was good but the truck had terrible steering. Steering was so lose it took all I could do to keep it straight going down the road. Really disappointing for $171 daily rental.

Heidi H.
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Le client n'a pas laissé de commentaire.

Bob M.
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Le client n'a pas laissé de commentaire.

Mark M.
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The people and the location are great

Daniel R.
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Le client n'a pas laissé de commentaire.

Vito C.
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Nothing

Statia H.
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Great experience no issues at all. Customer service was excellent. Smooth easy process.

Anthony S.
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Le client n'a pas laissé de commentaire.

robert s. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jamie A.
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Le client n'a pas laissé de commentaire.

KATHECLAIRE P.
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Smooth rental pick up and return. Helpful staff, always a pleasure to rent a truck from Uhaul.

ERIC V.
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My only gripe is that the 20' unit I rented was expensive on fuel. (8.5 MPG avg.) In the future I will look for Diesel rental trucks only. The reverse wiring of the "tow/haul" mode of the transmission over revs the engine and kills engine life and MPG when truck is not loaded. Just some thoughts for your purchasing dept. from a 40 years truck mechanic. Thanx for the hassle free rental ! EMV Chestertown, NY

Dominic C.
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Le client n'a pas laissé de commentaire.

Wesley J.
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I only needed the truck for a few hours. I did not reserve it prior and was so appreciative that they had the exact truck I needed ready to go. Quick fast and friendly. Thank you for a wonderful customer experience. Great customer service appreciated. Awesome job!!!

Laura K.
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My U Haul experience from beginning to end was beyond excellence. Every staff member was courteous, uber helpful, the equipment worked like a charm! Would never hesitate to use again! Thank you.

Matthew M.
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Le client n'a pas laissé de commentaire.

Sarah H.
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Friendly stafff... rental equipment was in great shape. Will certainly use this location again.

John D.
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Le client n'a pas laissé de commentaire.

Kenneth C.
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Le client n'a pas laissé de commentaire.

Richard R.
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truck steering very loose. truck had food on the floor and empty soda cans rolling around under seat.

Mark T.
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Courteous and helpful staff, ready when promised, quick pick up and return.

Anthony L.
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Le client n'a pas laissé de commentaire.

Jennifer M.
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Le client n'a pas laissé de commentaire.

Ross H.
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Le client n'a pas laissé de commentaire.

ROBERTKIMBAL C.
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Le client n'a pas laissé de commentaire.

jason P.
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Le client n'a pas laissé de commentaire.

KAREN L.
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During the climate of this pandemic,I expected the inside of the truck to be clean. The windshield inside and out was filthy. The passenger side wiper was shredding. The rubber seal on passenger door was peeling away from the frame,which made a terrible noise for the entire 3 day trip from NY to California. No cruise control. Terrible shocks,if there were any at all. And an awful Oder that was intolerable. The entire experience was horrible for our trip. I will be moving my daughter into a new home come June of next year, but I cannot take a chance with this company again. $2,000 for what?! It wasn't safe and it was extremely uncomfortable

ERIC R.
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Le client n'a pas laissé de commentaire.

gerard T.
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Everyone was great

Beth P.
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Excellent customer service! The owner was super patient and kind with me! Thank you, Norm!

brendan L.
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Le client n'a pas laissé de commentaire.

David F.
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The manager said to leave the key on the seat and he would email me a receipt which he promptly did. No problems.

Daniel R.
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Le client n'a pas laissé de commentaire.

Alexandr S.
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Just the best

James V.
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Le client n'a pas laissé de commentaire.

Charles K.
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Great staff! Helped me get the exact trailer I needed for the job and was very friendly. Love this location and staff!

William R.
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When dropping off they asked me to take the trailer to an alternate site that was out of my way and when I said I couldn't he became rude and belligerent. Yanked the trailer plug out of the socket and made a nasty remark about having a nice day and walked away. Never been treated so poorly. Will call to speak with the manager.

Kaitlyn H.
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I was in a domestic violence situation with two baby's and I called as a last resort with no credit card to hold a vehicle . They knew I had to get my babies and our stuff the gentleman who helped me I think his name was Erin and he reserved a vehicle for me to come pay cash in the morning and I just want someone to please recognize him . What he did helped me in so many ways knowing I had a vehicle to get out of the situation I was in . That is an amazing employee . You guys need more of him

James P.
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Le client n'a pas laissé de commentaire.

John K.
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Le client n'a pas laissé de commentaire.

CHARLES R.
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Checked in online. Everything went quick and smooth!

John P.
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Truck had damage above drivers. Miles were off when Started, still had to pay for miles off. Truck shook bad.

Richard H.
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Le client n'a pas laissé de commentaire.

Joan F.
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Le client n'a pas laissé de commentaire.

Erin N.
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The employees that checked us in were extremely friendly and efficient. I would recommend them to anyone.

Anthony W.
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Le client n'a pas laissé de commentaire.

Thomas M.
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free beer?

larry w. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Bradley C.
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Be sure the customer is aware that they need to follow a link that registers that they checked the condition of the truck. Maintain the vehicles. This is the third time renting a UHaul and they all drive terribly. The steering is all over the place, they have no pick up and sound like they are going to break down the whole trip. We avoided the highway for fear of break down.

James V.
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Nothing I can think of, rep at this location was very helpful and friendly.

Chalres L.
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I got some amazing service from Aaron. He helped me solve a problem I created and was earnest and friendly while doing it.

Daniel B.
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Le client n'a pas laissé de commentaire.

andrew L.
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Le client n'a pas laissé de commentaire.

Ryan M.
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I had to pay approximately $30 to rent the truck plus $1 a mile plus they make you fill the truck up with gas. That's ridiculous I didn't have to fill the truck up when I rented a larger truck several months previous to this truck. The larger truck i rented previously was significantly cheaper.

Mark S.
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Le client n'a pas laissé de commentaire.

partick F.
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Le client n'a pas laissé de commentaire.

Lewis B.
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Le client n'a pas laissé de commentaire.

Kimberly B.
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Le client n'a pas laissé de commentaire.

Katrina G.
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Norm Rivers did an excellent job on reviewing contract with me.

Todd C.
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I rent here often and the crew always does a great job.

Matthew K.
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Excellent customer service

Jason F.
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Le client n'a pas laissé de commentaire.

shaylynn D.
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Le client n'a pas laissé de commentaire.

Charles B.
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Le client n'a pas laissé de commentaire.

MATTHEW B.
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I was very satisfied all around.

James K.
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Le client n'a pas laissé de commentaire.

Lawrence P.
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Glen does a fantastic job, very courteous and knowledgeable.

Walter G.
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Le client n'a pas laissé de commentaire.

Gisele B.
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Better in person customer service. I only needed the truck to clean out the storage unit..located right there and drive it a round trip total of one mile. She could not get her head around I'm going to be right here with it and to the dump and back. It dawned on her when I brought the truck back and her cell phone program told her I went one mile. She was as nice as any other non outside the box thinker you run into in any service industry these days. Now closing the storage unit...

carrie M.
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One of the young women at the counter was rude when I asked a question. The new employee and the gentleman who helped us were both helpful and polite, though. Also, the truck had a faulty ignition, and I was informed that U-Haul knows about it and refuses to have it repaired.

Karen J.
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I think people who rent, should treat the rentals better even then their own items. I got in truck, it smelled like an ashtray, I thought I would throw up. I'm not a smoker obviously, however the one gentlemen who worked for me is and he said it was horrendous. Employees are fantastic in Queensbury. I'll be back in a few weeks if not sooner.

Janine T.
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Le client n'a pas laissé de commentaire.

Timothy M.
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Le client n'a pas laissé de commentaire.

GLORIAMARIE C.
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The process was simple. The truck was not fancy (manual crank windows) but it was all that we needed to get our stuff moved. Thanks!

VITO C.
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Clean the inside of the windshields ! Looks like a 5 year old did it

Ellen B.
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Le client n'a pas laissé de commentaire.

Richard S.
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Customer service was outstanding.

RICHARD A.
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Nice people

Katherine B. | Expérience générale |
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This is a very nice U-Haul facility with excellent staff!

janel m. | Online Move In |
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I rented a climate controlled unit expecting just that. However, a sign inside the building says the temperature will not go below 45F. There is no air conditioning and the thermometer next to the sign was reading 85F. Clearly climate controlled means not freezing but no concern about heat and humidity

Katherine B. | Premières impressions |
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U-Haul is always a good company to work with, and this location is particularly nice. Thank you to the wonderful staff and excellent management!

Bonnie S. | Expérience générale |
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I could have used more lighting, it was difficult to see in unit

Jamie K. | Expérience générale |
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Having a sticky situation on my hands the staff at Uhaul was amazing to work with and so very helpful , thank you very much

Harold S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jason P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kristy E. | Premières impressions |
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The staff was fantastic!

KellyAnn A. | Premières impressions |
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Moving is painfully daunting! The guys at U-Haul Queensbury go above and beyond to make it go as smooth as possible! The suggestions to do things easier and more economical was appreciated too!!

Michael P. | Expérience générale |
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The securing of a site for my needs was smooth and the unit was just right for my needs

Christopher P. | Premières impressions |
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The gentleman that I would with was absolutely awesome!!!!!

jessica a. | Expérience générale |
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Great people, great friendly service,,very clean and secure. I highly recommend.

suzette S. | Premières impressions |
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This facility is fast, courteous, and professional in every aspect of their work. They made my moving experience a breeze, for sure the easiest part of my move! Felt valued as a person/customer.

Aaron E. | Expérience générale |
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great place , secure and good service

chris m. | Premières impressions |
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Are there cheaper units than $94 a month?

Jean D. | Expérience générale |
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The manager was very helpful to us over the 5 years that we had the storage unit for my mother.

Aaron E. | Premières impressions |
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I got a brand new truck with 200 miles on it. The car dolly worked great when strapped down correctly. I even got a free month of storage for traveling one way. Low speeds are the key to towing a car.

Katherine B. | Expérience générale |
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U-haul was great as usual, and the staff was excellent at this location. Thanks!

WALTER W. | Expérience générale |
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Great Place Great People Manager and his staff are always willing to help Clean, Safe and easy access I will be back This should be a model U-Haul dealer

Vincent P. | Expérience générale |
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The facility is conveniently located and excellently maintained

Franklin M. | Expérience générale |
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Staff was exceptionally helpful and proficient. Go Red Sox!

Gregory S. | Expérience générale |
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The staff told our moving helper that our box had arrived-it hadn't; he made an unnecessary 1 hour trip

suzette s. | Expérience générale |
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This storage units is more than I ever wanted or thought a storage unit could be. The cleanliness, service, smiling faces, kind communications made me feel welcomed, cared for, my things were safe.

Tayanna M. | Expérience générale |
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Very sufficient and awesome customer service

Raul G. | Expérience générale |
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really happy with Queensbury, NY location and services... No so with Fort Walton Beach, people were not helpful and provided wrong information... their attitude were poor at best.

jason r. | Expérience générale |
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N/a

Merritt D. | Expérience générale |
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Excellent service and super helpful. As a woman renting the truck and then emptying my unit by myself - I felt very safe and respected with zero condescension towards me because I am a woman.

Jesseca P. | Expérience générale |
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Very pleased with the level of service and accommodation with my needs over the past year.

james W. | Réservation |
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All of the staff went out of their way to help us.

Katie W. | Réservation |
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Good

charles j. | Expérience générale |
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Thank You

Kyle W. | Expérience générale |
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Great service

Non reviews have been submitted for this location.

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