All good thanksPAUL Y.
Customer Reviews for U-Haul Moving & Storage of Harlan Heights
Pour nous contacter
Tucson, AZ 85712
(E Of Craycroft)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tanelle K.
Le client n'a pas laissé de commentaire.KEVIN A.
Sorry to say that the last two rentals were not very good. The first rental on the 20th, the truck windows were very dirty, the driver door was very hard to close, the rear roll up was hard to lift, the steering was loose, the ac fan only had one speed. The gas tank only had a 1/4 full of gas. The second rental on the 23rd was a self check out at 7:30am. I could not get the key since I was surprised that I needed a third party to verify my existence,and the number I gave was called but the caller did not connect with my contact. I had to wait to 9am for the store to open to get a key. I made sure that the attendant washed the windows in and out. The truck was newer and drove well. I left the store and looked at the gas gauge and it was on E so I had to stop and get gas. There seems to be a long wait to get the truck or Supplys by other customers. Probably due to the labor shortage. Merci.David B.
Le client n'a pas laissé de commentaire.LORI M.
Le client n'a pas laissé de commentaire.NORELA B.
Pick up priority for those that took the time to obtain a reservation.XAVIER D.
I was late for truck pickup. Truck was not ready. I reserved a dolly. None were available. Owner working counter was in extreme pain. Should have stayed at home. Side view mirror was apparently replaced after exam by owner.ROGER D.
Le client n'a pas laissé de commentaire.JOHN H.
The customer service guy at the counter needs a better attitude. I asked for another truck and felt like I was inconveniencing him. No personality to be interacting with customers.APPLE T.
Le client n'a pas laissé de commentaire.OSCAR V.
The rental reservation, pick up, and drop off all went smoothly for me. I do not know what would need improved.N Scott D.
Le client n'a pas laissé de commentaire.SEKOU S.
Service was awesome, unlike the Grant Road location. The phone conversations I had with staff was so satisfyingâ€¦.didn't get any run around. Hopefully I won't be needing moving equipment any time soon, but I will recommend this location to anyone looking for vehicle rentalsLORETTA M.
Fix the online issue that allowed me to reserve a storage unit size that wasn't available at the locationAnthony T.
I believe we were lied to the man was very rude in the beginning I don't know why he had a attitude and when I say lied too I had reserved a truck and dolly for Saturday the 16th when I got there Saturday was standing in lie behind me was other customers I asked for the truck they brought that then said they didnt have a dolly he then handed me other to the other gentleman who was the rude even his coworker said come on man really.border line racist saying o stores not even open yet stuff like that then I hear the lady behind me ask the man I was just dealing with ask for a dolly and he said ya we got one for you he told me and my tio that if we needed a dolly that I guess we would have to buy one I had a horrible experience there returning there stuff was not bad but at least thanks for letting us rent the truck and equipmentMICHAEL V.
Le client n'a pas laissé de commentaire.FRANCISCO C.
speak the back of the Ford truckGAIL M.
Simply the bestCorey M.
Get more cashiersJessica C.
Le client n'a pas laissé de commentaire.EMMET S.
Le client n'a pas laissé de commentaire.ROBERT MCMASTER W.
Excellent service from start to finish.JANE L.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Pick up was quick and efficient.RHONDA J.
Honor bookings and have equipment ready. Will be joining a class action suit against uhaul for their lack of honoring one way rentals.Josh F.
So easy to rent from haul and great customer service!!JENNIFER R.
The windows were in need of cleaning. I brought this to the attention of Kevin. I had a wonderful interaction with Tyrone, the maintenance person. Both people were professional.BERYL V.
Le client n'a pas laissé de commentaire.SARAH S.
Le client n'a pas laissé de commentaire.TIMOTHY W.
The guy helped me figure out which truck I could cram a big mattress in, nice guy.Ryan L.
Le client n'a pas laissé de commentaire.DEBRA B.
Le client n'a pas laissé de commentaire.RAYMOND L.
0 Customer service, location was empty, impossible to find help. The return person literally watched me drive up and continued to park trucks that had no one in them and had been checked in. Had to flag him down even though it was obvious we were returning an AT. Wasted yet another couple hours of my life.ANDREW M.
No improvement needed! Perfect experience!!MICHAEL G.
Le client n'a pas laissé de commentaire.PAOLA P.
Very well run operation. Just keep at it. Please know you are much appreciated!RICHARD W.
Le client n'a pas laissé de commentaire.Denise N.
Le client n'a pas laissé de commentaire.Luke R.
Le client n'a pas laissé de commentaire.Troy P.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.KATY C.
Was met in the lot and had the trailer dropped off in like 5 minutes. All good.MICHAEL R.
Le client n'a pas laissé de commentaire.FELICITA S.
I appreciate the service, they were courteous knowledgeable and helpfulBERNICE D.
Le client n'a pas laissé de commentaire.GEOFFREY S.
Le client n'a pas laissé de commentaire.KEVIN W.
Le client n'a pas laissé de commentaire.Kathryn H.
Le client n'a pas laissé de commentaire.Krista M.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.TAMBRA A.
Le client n'a pas laissé de commentaire.CRAIG L.
Everything went smoothly.ROBERTA W.
Le client n'a pas laissé de commentaire.MECHELLE A.
Le client n'a pas laissé de commentaire.RIMAH P.
Customer service behind counter named Michael stood behind counter with at least 5 customers in line for over 20 mins doing something on the computer without even looking up to offer help to any customer. Horrible customer service!PAUL K.
First, when someone dials the local number - it SHOULD NOT roll over to the main customer service number, it should go to the local store. I have rented twice in the last month and each time I needed to reach the local office, but could not. Also, I tried calling to speak with customer service, but gave up after 20+ minutes waiting for someone to pick up. At 8:30 PM PDT - Really? U-HAUL is that busy at that time of night "helping other customers"? Second, after hour check-in should be simpler. The link i received to watch the after hours check-in video took me to an infomercial for finding cheap gas - useless! The system should allow you to enter contract number to start the process without a bunch of references to having an account, and then check int he rental, and possibly snap a picture.RICHARD K.
Le client n'a pas laissé de commentaire.Antonio O.
Le client n'a pas laissé de commentaire.SAMUEL D.
Le client n'a pas laissé de commentaire.ROBERT T.
Le client n'a pas laissé de commentaire.Marcie C.
Thanks for a positive experience.PAULA D.
Couldn't be any easier. Thanks much.THOMAS E.
Great customer service, the staff was very knowledgeable and helpful.TYNNEETTEE L.
Not a Thang the guys that work here are cool they know I am crazy StevenSTEVEN C.
They made return process easy and fast.PAMELA D.
Le client n'a pas laissé de commentaire.Raymundo H.
Nothing,, Perfect service Fast employees.HENDRICUS C.
Le client n'a pas laissé de commentaire.Larry J.
The manager at 6 p.m. on Saturday was outstandingly helpfulCHARLES L.
Le client n'a pas laissé de commentaire.THOMAS B.
I used the quick online use. Not quick, not easy, not recommendedJacqueline S.
Excellent service à la clientèleDONNA S.
Le client n'a pas laissé de commentaire.william G.
Le client n'a pas laissé de commentaire.MELODY L.
Le client n'a pas laissé de commentaire.MELODY L.
Le client n'a pas laissé de commentaire.Shelly T.
Le client n'a pas laissé de commentaire.CHARLES H.
Well done gang, we'll done!Tim D.
Le client n'a pas laissé de commentaire.David Z.
All goodPAUL Y.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.OMAR O.
Returned unused blankets that I paid ten dollars for. Was only credited 5 dollars! Confusion and lack of consistent knowledge .PAMELA C.
Perfect. You guys are awesome.Michael R.
Drop off was very efficient and employees were prompt, courteous and professional.MATTHEW K.
Le client n'a pas laissé de commentaire.DEBRA B.
Le client n'a pas laissé de commentaire.Nicholl S. | Expérience générale
UHaul provided everything we requested for a cross country move. No unwelcome surprises or unexpected errors. Every detail was exactly what we signed up for. Couldn't have been happier with the service and the equipment. Thank you UHaul!Christi A.
Did not have 12 blankets I ordered, Gave me 6 and was told paperwork would be adjusted. It was not. Created confusion at drop off.GINA A.
Le client n'a pas laissé de commentaire.ARMANDO A.
Le client n'a pas laissé de commentaire.DEAN B.
Employee placed safety chain hooks onto my hitch, but they could NOT be secured through the holes, nor did they affix the rubber ends to hold the chains in place, nor did he tell me the safety chains could not be properly attached and let me drive off. The result was both safety chains fell off and at hi-way speeds bounced up and hit the back of my vehicle, luckily it missed my rear window. I secured the safety chains to the tongue until I reached the next U-Haul in Casa Grande where they assisted in securing the safety chains to the hitch as properly as possible.PAUL C.
Le client n'a pas laissé de commentaire.Magie J.
Easy pick up and drop off. Helpful staff that was knowledgeable and didn't try to â€œupsellâ€ you, which I very much appreciated! Great access from any part of the east side of the Tucson area.AMANDA J.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.JOANNA P.
Hire more people like Louie Zendejas!George M.
All employees pleasant and helpful. Will definitely go here again if storage is needed! Merci.Susan W. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholl S. | Premières impressions
Le client n'a pas laissé de commentaire.Juanita k. | Online Move In
Reserved storage unit was not ready for move in on move in day.Ashlei M. | Online Move In
Excellent customer service from him and the staffFeleiss K. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany M. | Expérience générale
Le client n'a pas laissé de commentaire.Brittany M. | Premières impressions
Le client n'a pas laissé de commentaire.Valerie H. | Expérience générale
Le client n'a pas laissé de commentaire.Robyn H. | Online Move In
Liked the guys who work there ,were very helpful and doing their job very great. Thank uSandra L. | Online Move In
Le client n'a pas laissé de commentaire.Gwendolyn H. | Premières impressions
The staff was great. The space was clean. I'm glad I chose to rent from this storage facility. My only issue is that it doesn't have an elevator for 2nd floor access. Keep that in mind when your thinking about the items your storing. In this businesses defense, that isn't listed on the website. I should've called and asked prior to renting the unit.Miranda B. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID S. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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