Le client n'a pas laissé de commentaire.David H.
Customer Reviews for U-Haul Moving & Storage of Hazelwood
Pour nous contacter
Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SANDURA B.
Le client n'a pas laissé de commentaire.COTERRI D.
Le client n'a pas laissé de commentaire.Lakeeta J. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL H.
Hire better staff who really wants to work, and know what they are doing. Staffs are TERRIBLY horrible! Worst experience anyone could ever have. Will NEVER EVER be back there EVER again! Be warned people. It used to be a good branch some 2/3yrs ago.Adetayo A.
We were satisfied completely, thanks againWILLIE J.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.James M. | Expérience générale
The gentleman who secured our car and trailer was fantastic! Great guy.THOMAS J.
There was a Bug on my blanket from the Truck and it's in my home I have to track it down to kill it.CHRISTIAN S.
Le client n'a pas laissé de commentaire.Leila O.
Le client n'a pas laissé de commentaire.Angie M.
Le client n'a pas laissé de commentaire.JAYVON J.
Be more timelyAlyssa S.
Le client n'a pas laissé de commentaire.Keith C.
Le client n'a pas laissé de commentaire.Rashad W.
TERRIBLE WOULDN'T RECOMMEND TO ANYONElonnie W.
Le client n'a pas laissé de commentaire.CALVIN N.
I don't this is something you do cheaply but the lot is hard to make any turn on after you load a trailer. It's a one way in one way out. Bigger truck need more space to turn around withKEVIN J.
Quick & easy!Patrick C.
Le client n'a pas laissé de commentaire.Christian P.
It's ridiculous that they gave me a truck with only a quarter tank. Cost me nearly 70 $to fill it and returned it with 3/4ths of a tank. You owe me for the difference.EDWIN L.
Le client n'a pas laissé de commentaire.Isa A.
Le client n'a pas laissé de commentaire.DIANA B. | Expérience générale
Le client n'a pas laissé de commentaire.NYKIA B.
Thank you for making my moving and storage of my property very convenient.yolanda b. | Premières impressions
Le client n'a pas laissé de commentaire.Krystal P.
Le client n'a pas laissé de commentaire.Rae K.
Le client n'a pas laissé de commentaire.GERALD S.
Le client n'a pas laissé de commentaire.GEMESIS H.
Everyone is pleasant especially the manager!BRITTANY T.
Le client n'a pas laissé de commentaire.MAYERLIN R.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.PATRICIA S.
Le client n'a pas laissé de commentaire.Jessica P.
Le client n'a pas laissé de commentaire.STEVEN D.
When a customer request a truck from more than 24 hrs, CALL THEM BEFORE THE DAY OF THE RENTAL! I was sent to 3 different locations the day of because all the trucks had been rented out, even though I'd reserved the truck 5 days in advance.Ryan S.
Le client n'a pas laissé de commentaire.ADITYA B.
Le client n'a pas laissé de commentaire.Lisa M.
The experience was fine. It was a bit stressful not knowing if we had the truck confirmed until some 12 hours prior to our needing it.Terence D.
The van I ordered was not return on time for my usage. CJ however was able to accommodate me and found a truck for me to use at my scheduled time...Kelly S.
Le client n'a pas laissé de commentaire.Dasha R.
The staff was very curteous and professional.Roger H.
Le client n'a pas laissé de commentaire.LAURI L.
Le client n'a pas laissé de commentaire.Brian C.
GREAT SERVICE .Michael W.
Treat all customers the same everytime I rent from here there's little gas in trucks and I'm always charged to much having to wait for my refund.ALVERTIS C.
Le client n'a pas laissé de commentaire.Robert Y. | Expérience générale
Le client n'a pas laissé de commentaire.Judy G.
Le client n'a pas laissé de commentaire.Sherry R.
The maintenance light was on and the muffler was very loud sound like it was missing wish I could have gotten better gas mileage with the 26-footerANTONIO R.
Le client n'a pas laissé de commentaire.AARON H.
I never got my equipment to move my furniture with, it wasn't made clear that it wasn't in the trunk already.Razi J.
Le client n'a pas laissé de commentaire.BRITTANY M.
I was completely satisfiedRonald F.
Le client n'a pas laissé de commentaire.CHRISTOPHER O.
YOUR COMPANY SUCK REALLY BAD, I WILL ONLY NEED UR STORAGE FOR 9 days,because I'm moving out, AND UR COMPANY CHARGED ME FOR THE WHOLE MONTH, WHEN YOU GUYS SHOULD PRO-RATE STORAGE PRICES WHEN A PERSON MOVE OUT, THX FOR TAKING MY MONEYVETRUE J.
Le client n'a pas laissé de commentaire.David H.
The employee Erica is rude and the vans are always dirtyLuquisha W.
Make sure trucks are properly equipped with whatever a customer has orderedJAMES S.
Le client n'a pas laissé de commentaire.LATOSHIA T.
I'm very pleased with u Haul Service helping families out to move items and to help out with events I will recommend U Haul any time to any one that need to rent a truck thank you for your serviceCheryl W. | Premières impressions
TJ was really nice and has excellent customer service. The u-haul employee's were all friendly and complimentary.Maurice J.
The General Manager was rude and unprofessional.SHARMAINE D.
Le client n'a pas laissé de commentaire.Phillip G.
I was great full for all the help I got. I know it was a last minute thing at the end of the month and your employee were able to take care of my needs. Thanks for your help at this difficult time. Dwight Crowleylewis C.
Le client n'a pas laissé de commentaire.MELZENA M.
The cab light didn't come on. I might didn't know how to work it or maybe an electrical problemDerrick C.
Le client n'a pas laissé de commentaire.DANIELLE C.
Staff was very helpful and knowledgeable.Gerald S.
the staff has very poor incident resolution skills. I was inconvenienced and placed behind schedule due to staff error. Then I was threatened with additional charges and hung up on. The bright side were the agents that helped me over the phone and the nice male who checked me inTanisha H.
Le client n'a pas laissé de commentaire.Cheri B.
Le client n'a pas laissé de commentaire.fontella W.
The Hazelwood u haul location has proving to be both consistent and a provider of service on demand. And I would always choose this location and recommend other as well before any other store., Again, I say thank you!Willie J.
Le client n'a pas laissé de commentaire.Tranese B.
Le client n'a pas laissé de commentaire.Yolanda H.
Le client n'a pas laissé de commentaire.Anne B.
The employees doesn't know how to fix a tow dolly to the truck and asked us to do it. We had lot of issues with this rental just because of the dolly.Venkata Praveen K.
Le client n'a pas laissé de commentaire.KEITH H.
Le client n'a pas laissé de commentaire.Diana P.
The vehicles smelled HORRIBLE! It drives like it needed a wheel alignment. I left my vehicle on the Uhaul lot, and someone hit my car!!!TAWANDA S.
The trucks were very very clean smooth ride the employees are super nice I will be back the RenegadeConstance M.
The office staff was very professional to other customers and myself. The office was well organized and vehicle transport was aligned and ready for pick up. I have no recommendations for improvement at this time. Great service, safe towing and a satisfied customer.Tracy B.
Le client n'a pas laissé de commentaire.Mona T.
Le client n'a pas laissé de commentaire.STEVEN B.
Le client n'a pas laissé de commentaire.SHERMIKA W.
Le client n'a pas laissé de commentaire.Jarquis R. | Expérience générale
Please clean and disinfect the vans. ALL VEHICLESLuquisha W.
Le client n'a pas laissé de commentaire.caylin T.
Le client n'a pas laissé de commentaire.EUYLAN W.
Nothing great serviceGary W.
Le client n'a pas laissé de commentaire.JASMINE H.
Thought I was booking for a 24 hour storage place when booking. Only inconvenience. And prices where higher than the 24 hour storage unit I thought I was getting. I wish all prices where the same. Other than that, great.Carnice G. | Online Move In
Le client n'a pas laissé de commentaire.SHAMEKIA W.
Do to unforseen uncontrollable circumst ances respond to your customers, I informed staff about the situation and they stated it will be okay that I will be late, but I was still charge another rental fee. Highly disappointed as a returned customer.Tirsa W.
Le client n'a pas laissé de commentaire.Joseph J.
My son got arrested and I didn't know he had the UHAUL I called to report it stolen the man I talked to left me the most disrespectful and disgusting voicemail overall rude and he should not have a jobMICHELLE B.
The sign says stay in your equipment and someone will be out. I waited for 20 minutes,finally I went in a dropped off the keys. Also I never got a receipt. Was told it would be emailed, I'm still waiting. I called and after 35 minute wait I hung up. I need that receipt!Michael H.
U-Haul work with me I paid for it on Wednesday and pick it up on Friday. You was ðŸ'. Keep up the good job.anthony L.
Convenient location. I returned the equipment 15 minutes before closing. A young man checked the truck in on his smart phone and reluctantly advised I was â€œgood.â€ The next day, I got a call from the location and from Heather at what I think is regional customer service telling me they couldn't find the truck I returned. The issue was quickly cleared up, I guess they located it. I didn't even think about it because I was rushing to the airport but I didn't get a confirmation email until the next day when the issue was resolved. I don't know the reason for the delay and â€œlostâ€ equipment.Dawn S.
Le client n'a pas laissé de commentaire.JAMES R.
Le client n'a pas laissé de commentaire.ANTHONY J.
Le client n'a pas laissé de commentaire.SHREIKA P. | Expérience générale
This location was not the one we requested to pick up from, but was what we were stuck with. When entering the store, the employees were not dressed in uniform. There was a woman dressed in pajamas behind the counter. The employees, including the manager were not acting professionally and were having inappropriate conversations. The woman in pajamas behind the counter did indeed work there and was using a vape while working. The young man helping us was nice, but did not work promptly and so our pickup took 45 minutes. Nothing for our reservation was ready even though the reservation was made more than a month in advance. Once we left the store, not even 5 minutes down the road the truck had the check engine light come on and the AC no longer worked. When we called to tell them we were coming back to get a different truck, they told us that was not an option and that we had to call roadside assistance. This vehicle may not have been safe to drive and for a 480 mile drive we were afraid to risk it. The employee on the phone was rude and the manager was no help. Having assured us the day prior there would be no issue with this location after we stated our previous bad experience there, we were left in awe with how unprofessional and rude the store was. I know personally, those employees would not have wanted themselves or a loved one in that vehicle driving a long distance if they would have been in our situation. What can you do to improve for the next customer? Well, your professionalism within the workplace, being ready for the reservations you have, and fixing an issue with your equipment when it comes up.DENNIS D.
Le client n'a pas laissé de commentaire.david B.
Everything was great and the service, thanksHoward P.
Le client n'a pas laissé de commentaire.Caroline P.
Le client n'a pas laissé de commentaire.MARGARET C.
The staff was very courteous, kind and professional.alicia h. | Expérience générale
I liked it. I just think the motion sensor lights should be on a little longer. But thank you guys for being patient with me through it all.Vornell p. | Expérience générale
Le client n'a pas laissé de commentaire.Ricardo F. | Expérience générale
Le client n'a pas laissé de commentaire.TYARI J. | Premières impressions
The staff were always friendly & helpful. Cameron was especially helpful when I was having difficulty with the door, he immediately came & helped me.MARY S. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREA B. | Premières impressions
We had problems with billing. Mr. O'Neal was able to fix the issue. ThanksRicardo F. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT c. | Premières impressions
Staff was very customer service oriented, facility very clean. They assisted me with all of my needs. Made my move less stressful.ANGELA N. | Premières impressions
Le client n'a pas laissé de commentaire.Teryce M. | Premières impressions
Thank you again for being so kindelaine d. | Expérience générale
Great and professional service!ALAN R. | Expérience générale
Le client n'a pas laissé de commentaire.tatiana w. | Premières impressions
Extremely well run business all the staff of business are a reflection of the manager fun loving kind gregarious and truly helpful and thoughtful. I have been in the hospitality industry for 50 years one of the best experiences ever. Thank you all very much you are a diamond in the rough not in Chesterfield WTF Thank you Rex Hale chefrexhale.com stlculinarytours.comRex H. | Expérience générale
Le client n'a pas laissé de commentaire.FREDERICK M. | Expérience générale
Le client n'a pas laissé de commentaire.TONYA M. | Premières impressions
Le client n'a pas laissé de commentaire.miesha a. | Expérience générale
Le client n'a pas laissé de commentaire.Brandi B. | Premières impressions
Very professional staff that treated me wellCheryl C. | Expérience générale
Anthony was fantastic. He answered all of my questions along the way and if I am going to be paying 180 $for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. 180 $is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.Bryson w. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra B. | Premières impressions
Le client n'a pas laissé de commentaire.dAVINA w. | Expérience générale
staff was very helpful and friendlyMarian S. | Premières impressions
The checking in was friendly and quickdonald w. | Premières impressions
My unit had a huge a hole in the ceiling that concerned me but my items weren't damaged. Overall great experience. Thank you to the office staff for all your assistanceCOURTNEY P. | Expérience générale
Le client n'a pas laissé de commentaire.Namon J. | Premières impressions
great customer serviceeRICKA M. | Premières impressions
Everything was fine just thought the storage unit was a little biggerRenita K. | Premières impressions
Great customer service and good storage optionsKleila m. | Expérience générale
Thumbs up for Jennifer and AnthonySandra U. | Expérience générale
Le client n'a pas laissé de commentaire.Adrienne K. | Premières impressions
My only issue is that I notified the facility that I was cleaning out my storage in July, again by email on Aug. 5, 2020 and followed up with a phone call on Aug. 6, 2020 yet I am still getting mail saying I am late on my payment and am being charged a late fee. What is that about?DEBORA W. | Expérience générale
Jennifer was very friendly & helpfulKAREN M. | Premières impressions
Le client n'a pas laissé de commentaire.Brock S. | Premières impressions
Le client n'a pas laissé de commentaire.Lois M. | Expérience générale
Le client n'a pas laissé de commentaire.Theona F. | Premières impressions
Le client n'a pas laissé de commentaire.jacqueline W. | Premières impressions
AucunRobert W. | Premières impressions
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
Better than the rest!!!Lee P. | Premières impressions
GREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍Deborah T. | Premières impressions
The staff at this location are EXCELLENT - very knowledgeabe, understanding and accommodating.Wendi G. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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