This was my first time ever renting a truck and had no idea what to expect, what a great experioence, Everone was so helpful, the truck was a comfort ride and soeasy to operate. Thank you to everyone involved.Sharon E.
Customer Reviews for U-Haul Moving & Storage of Hazelwood
Pour nous contacter
Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I turned in the truck after hours and the website would not allow me to submit my final pictures. Other than that, excellent.JEFFREY G.
Make sure you have the truck you ordered available when you show up.Nick B.
Doug was great.sylvia B.
Excellent emplacement! PHILLIPISTINE S.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.Benjamin C. | Premières impressions
Le client n'a pas laissé de commentaire.Teek P.
Le client n'a pas laissé de commentaire.Davondria G. | Premières impressions
Quick and prompt service thank you.JEFFREY H.
Agents were very professional and friendly.JEFFREY G.
Le client n'a pas laissé de commentaire.Ciera J.
Le client n'a pas laissé de commentaire.Almono Conner C.
Customer service was great!!Jason B.
Le client n'a pas laissé de commentaire.SHARDAY A.
Le client n'a pas laissé de commentaire.Roy C. | Premières impressions
Le client n'a pas laissé de commentaire.DWAYNE O.
The online checkin and experience was very easy and I honestly enjoyed the overall experience!ROBERT M.
Le client n'a pas laissé de commentaire.Joe W.
I just wish I had more money to pay the storage fee now I lost everything due to not paying my storage billRICHARD L. | Expérience générale
Le client n'a pas laissé de commentaire.Christina H.
I started paying around $72 on my unit then immediately after two years of the pandemic my rates went up to $99. The funny thing with this is that I carry mail in this area and have come acquainted with four other customers who use your facility. 3 of them had storage space bigger than mine and paid an average of $35. I would give names but I'm saving that information for court because this situation needs to be addressed in court. Even after my rates were changed none of the others I'm referring to went through the change and still don't. Yall might want to say it's because they pay on time but I have proof that that's not true because one of them is deceased and I was offered to put my things in that unit. Yes I was regularly late but made arrangements with the MOD the date I started renting from this location because my payday didn't correspond to my due date but I always have paid. Please note that this isn't the only location I have used with Uhaul. The first time a lock was put on my unit the attended that let me in noticed and mentioned that it must have flooded here and I said yea I see. He said I'll let them know and then two months later my fees were raised and my access code was deleted because I was given a managers code to enter where every time I visit my unit I kept finding a lock on my unit even after payment. I'm even considering contacting the NAACP to obtain a civil attorney since those other 5 customers were Caucasian leading me to believe that race played a big part in this situation as well. This will be my last communication with you on these issues and I'll see yall in both courts. Thank you. Kenneth Hall.Kenneth H. | Expérience générale
Le client n'a pas laissé de commentaire.deborah B.
Nothing. Manager Doug Gault handled my purchase and was very helpful in letting me know what I needed. Kudos to your entire staffjack K.
Le client n'a pas laissé de commentaire.Monique A.
Le client n'a pas laissé de commentaire.Richelle T.
All the guys that work there are awesomeâ€¦Shonda G.
Great customer service by all staff there todayANTHONY T.
Le client n'a pas laissé de commentaire.Richelle T.
It went smoothly. Just keep doing that.lawrence S.
I really respect the older light skinned guy, he knew I had to a lost and made it his busy to make me smile..things in life like this God is well pleased thank u sir.for making a difference for me.Vanessa T.
Bizarre rental experience. Had 24 hr rental and was told to have it back in 18 hrs. Was told their was 1/2 tank of fuel, but was actually 6 gallons less. Took pics to document and was not charged to bring it to 1/2.Matthew B.
Le client n'a pas laissé de commentaire.Patrick A.
Great staff and facility. They make it happen for you.NAJAH A. | Expérience générale
Le client n'a pas laissé de commentaire.Bryan G.
Customer service was terrible. Very unfriendly/unhelpful staffRiley H.
Le client n'a pas laissé de commentaire.DAVID G.
Very good experiencesjohn S.
Le client n'a pas laissé de commentaire.Machele R. | Premières impressions
The staff was excellent! Efficient, very polite and helpful. Took their time hooking-up the trailer for me and double and triple checked all connection's. Henry was extremely cordial and knowledgeable. He made the process seamlessly easy! Would HIGHLY recommend.Evan B.
The person taking the uhaul back didn't say anything to me just had me waiting wondering what to do next while he was on the back of the truck talking on his cell phone the whole time. They even tried to charge my card for being late when I previously called saying I would be late. They also charged me for gas when there wasn't much gas when I got the truck. And tried to charge me for a lot of miscellaneous b*******nicole T.
Le client n'a pas laissé de commentaire.Leisa B.
Le client n'a pas laissé de commentaire.JEFFREY G.
Le client n'a pas laissé de commentaire.greg K.
Le client n'a pas laissé de commentaire.Kyley M.
Le client n'a pas laissé de commentaire.Latrice W. | Premières impressions
This location needs to be equipped with more dollies for rent. A request was made via online. If the location does not have the equipment, the reservation for it should be blocked online. The truck I rented broke down in the middle of the street 5 times. The trucks need to be thoroughly inspected for major problems before being given to a customer. Not just cleaned and checked for damaged. Better customer service in regards to providing solutions to a customer dissatisfaction. Customers should be immediately offered a discount when they are inconvenienced by your services.Angie M.
The only issue is that when you reserve on line, you don't know if their out of something. I ordered an appliance dolly and they were out of them. Sorry people are stealing them. But they had a regular dolly we could use. So this is a FYI.Cecilia R.
The vehicle had several mechanical issues. A/C did not work, alignment was off 90 degrees and the truck had other various malfunctions. Upon return, the reps response was â€œ this ain't our truck, it was a one way from another state. You're the second person in a row to have issues.â€ Definitely the last time I'll spend ANY money hereKyle S.
Have better customer service, not only in speaking to your customers but the tone he had with his colleague. Inform customers in advance when you know the requested items they ordered wouldn't be available (appliance dollies, etc).Tandra P.
This is my favorite UHAUL store in North County! Excellent management and customer service. Helpful and friendly staff.Mary D. | Expérience générale
The team were amazing! Anthony and Doug took great care of me throughout the entire experience.Roger M.
Le client n'a pas laissé de commentaire.ARTHUR O.
The manger there was very nice and kind.Tarina J.
No it was horrible you didn't have any dollies , the gentleman that helped me did not explain the gas price and process and process so I woke up to an additional charge of $125 when I already paid $88, this was my first time using uhaul in years and probably will be my lastleroy J.
Keep improving waiting time when possibleARTHUR C.
Le client n'a pas laissé de commentaire.Johnea C.
The gentlemen were courteous and professional. The manager was extremely nice. I will definitely use uhaul at this location again.lori I.
On returning the truck the agent was rudeMaria M.
I am a repeat customer for the pass 3 yrs. I enjoy the customer service.laquiesha l. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph A.
Le client n'a pas laissé de commentaire.CARLINA J. | Expérience générale
The associate did not tighten down my trailer to the hitch that I rented, Luckily the chains was on it which helped it from coming off the truck and when I called the office the associate argued with me that he did tighten it down and asked me what I wanted to do, I can just bring it back which was rude. instead of apologizing, I wont go back to that location again, I just went and purchased my own trailer instead.JENNIFER H.
Le client n'a pas laissé de commentaire.Roberta L.
Le client n'a pas laissé de commentaire.DESIREE H.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Glenn W.
Doug was great. The rest of the staff needs improvement. Being held liable for damages I didn't cause.Amy R.
The staff at this u-haul were great. When I had to move and needed a place for my belongings and my work trailor they every thing I needed. It felt good to know my stuff was safe and secure. Less stress when moving is always a good thing.Timothy O. | Expérience générale
Le client n'a pas laissé de commentaire.LINDA B.
The gentalmen that recieved the van when I returned it was the most plesant person I've incounted in quit some time. He made my day. Others need to take lessons from this man. MerciDeborah H.
Le client n'a pas laissé de commentaire.QUIWONYEN H. | Expérience générale
Excellent service à la clientèleANGELA M.
Le client n'a pas laissé de commentaire.SYDNEY M.
Le client n'a pas laissé de commentaire.erica S.
Le client n'a pas laissé de commentaire.George P.
Every step of the process until I closed out was perfect. It made the headache of moving very comfortable. I'd do it all again with this store and crew.Angie V. | Expérience générale
U haul has always exceeded my expectations in all of their services and I would say that, the services is both above and beyond satisfactory.Willie J.
fast and easy experience!Shannon L.
Le client n'a pas laissé de commentaire.Joe R.
Le client n'a pas laissé de commentaire.JERMAINE D.
The entire staff at this location was extremely helpful. It was super quick to get the trailer. They helped with hookup and confirmed we were safe with light checks too prior to leaving.Margaret N.
Le client n'a pas laissé de commentaire.Steve R.
Le client n'a pas laissé de commentaire.Francis M.
Everyone was so nice & answered all of the questions, super friendly & made sure I understood everything.Korey N.
Service is always exceeding customers expectations.Willie J.
Le client n'a pas laissé de commentaire.Gregory K.
The guys were nice, store was clean.Charles R.
Le client n'a pas laissé de commentaire.Tiffany T.
Le client n'a pas laissé de commentaire.Marcus B.
Le client n'a pas laissé de commentaire.Dana J.
Le client n'a pas laissé de commentaire.Benjamin C.
Le client n'a pas laissé de commentaire.DEBRA S.
Best location ever and people are helpful and understanding!!QUIWONYEN H.
Le client n'a pas laissé de commentaire.marsha J.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.Carole S.
Quick and easy!!!Flynn B.
Le client n'a pas laissé de commentaire.Michael F.
Provide better customer service. When the initial contract was generated the rep was friendly and engaging, no issue then. Upon return of the trailer the rep was horrible at customer service wanted me to park the t trailer for him didn't ask if I wanted to leave the charge on my card or pay cash. Threw my receipt on the counter. There was another guy there when I asked if my charge could be removed to pay cash I was told I should've stayed outside and waited. Horrible I will never rent from that location ever again.LAVERNE K.
Le client n'a pas laissé de commentaire.James J.
Everything was perfect.william T.
Le client n'a pas laissé de commentaire.Troy J.
Van had tree sap all over it. Needs wash. Online tool sucked. Spent 45 min trying to get van and had to call in to get helpwalter H.
The samething you did for me because I had know problems and the customer service was greatLatasha B.
Service guy Steve was very knowledgeable and helpfulKevin M.
Continue with service on demand meaning you are exceeding expectationsWillie J.
Le client n'a pas laissé de commentaire.RALPH B.
Staff was awesome, got me in and set up.Darian J.
Accurate pricing and not allowing agents to change reservation without consentRobert W.
Nothing needs to be changed at all u haul was very affordable considering the way the economy. Thank you !!! I would recommend u haul Hazelwood site to others.Nora C.
To the worker that was there at 7am on Monday that passed me 4 times on the lot and never asked me if I needed any service, maybe headphones should not be worn with explicit lyrics and reciting those lyrics while conducting business. Also did not appreciate the mix up in names that would have resulted in higher milage used. His attitude and initiative to be there to service is piss poor. The general manager was decent and I thank him but the work with no uniform with headphones needs to goEian W.
Great service from the team there. The manager was awesome to work with. BMBelinda M.
Le client n'a pas laissé de commentaire.jennifer J.
Le client n'a pas laissé de commentaire.Timothy O. | Premières impressions
Le client n'a pas laissé de commentaire.TONIANN J. | Expérience générale
Le client n'a pas laissé de commentaire.Phil E. | Expérience générale
Manager, Anthony was so helpful ! Thank you’Betty R. | Expérience générale
Le client n'a pas laissé de commentaire.sharonda w. | Expérience générale
For my first experience with the U-Haul company it was wonderful great service friendly workers clean truck also had a clean storage I really appreciate it and I thank you guys for your help and your trust in me to drive your U-Haul truck thank you so muchMarranda L. | Premières impressions
Le client n'a pas laissé de commentaire.TONYA M. | Expérience générale
Excellent service!Betty R. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa A. | Premières impressions
The lady walking around with the cart was extremely friendly and helpful for our needs.Christine R. | Premières impressions
Le client n'a pas laissé de commentaire.Julie r. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE J. | Expérience générale
Thank you for being there I moved to Florida for two months I needed to store my valuables it worked out very well.Thomas W. | Expérience générale
The staff was helpful & friendly, and answered any questions I had.LAWRENCE W. | Premières impressions
Was a great experience. Nothing negative with this company.VEDA S. | Expérience générale
Le client n'a pas laissé de commentaire.leonard C. | Expérience générale
There's nothing that I haven't said that wasn't said before. I rented a until there. Then became an employee. The GM Anthony covered for all of the employees lazyness. GM had a medical emergency and didn't leave instructions with a responsible adult. I basically am one of many people who found it a waste of time working in a hostile work environment at that location. I'm the only one that is brave enough to let you know. I moved out after I was jumped on by the group led by Eerica. Instigated by Anthony. That's been months ago. If Eerica Mann (the gold tooth lady with the cigar hanging out her mouth who walks on the back of her shoes), Anthony Chiello or anyone from that location calls me or anyone that I've removed from ALL list there, an attorney will contact uhaul to represent me further. You can have that cabinet in my old unit. I've had enough of Anthony, Eerica, Cameron and that guy that shows up stoned every other day & the CC's. Oh and Dan with the disrespectful mouth.jacqueline W. | Expérience générale
Le client n'a pas laissé de commentaire.KEVIN O. | Premières impressions
I had my storage for a little over a year. Originally, it was all good. One particular time I was late but ended up paying. Went to my storage and it was still locked. I called and they fixed it immediately. My main concern was the roaches that came later in the year. It was the lack of cleaning the area that I didn't like. I was in a storage inside of a building. Really thought it would be secured from all things. Most definitely thought me purchasing insurance would benefit in a way and it didn't. Insurance is a complete waste. The greatest thing I did was get my belongings out. Although I trashed most of it due to roaches. I moved out on my payment date which was 12/28/21 not 1/2/2022. Glad to be gone!!!Alisa T. | Expérience générale
Le client n'a pas laissé de commentaire.Jerdonn H. | Expérience générale
Le client n'a pas laissé de commentaire.RHONDA A. | Premières impressions
Great Customer service!Hakim J. | Expérience générale
Le client n'a pas laissé de commentaire.Jasmins N. | Expérience générale
Le client n'a pas laissé de commentaire.LATONIA J. | Premières impressions
I want to thank the general manager Anthony at the Dunn Road location in Florissant for providing such excellent customer service we definitely appreciated itJack N. | Premières impressions
Le client n'a pas laissé de commentaire.Andre M. | Premières impressions
Mud dauber(?) wasp mud nests in unit. Most dead, some with active wasps.stefan n. | Expérience générale
Le client n'a pas laissé de commentaire.beverly c. | Expérience générale
I moved out on 10/31/2021 not 11/1/2021Edith I. | Expérience générale
This U-Haul Storage was Wonderful! Safe and convenient. I recommend the Hazelwood U-Haul Storage to everyone. I slept with a peace of mind knowing my items were Safe and secure. Anthony the Manager was Awesome!! I give this facility 10 Stars for Quality, Security, Convince, and Excellent Customer Support!Lenita S. | Expérience générale
Le client n'a pas laissé de commentaire.Lacherri H. | Expérience générale
We did see a roach. Neighbor had lots of them. Outside area was trashy.Vanessa W. | Expérience générale
Le client n'a pas laissé de commentaire.Alice B. | Expérience générale
Le client n'a pas laissé de commentaire.Terry j. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas W. | Expérience générale
Le client n'a pas laissé de commentaire.MARIA E. | Premières impressions
Great seviceALLEN O. | Premières impressions
Le client n'a pas laissé de commentaire.beverly c. | Premières impressions
Everyone was helpful and well informative . Thanks U-haul.Martell P. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald B. | Expérience générale
Le client n'a pas laissé de commentaire.Lakeeta J. | Premières impressions
Le client n'a pas laissé de commentaire.James M. | Expérience générale
Le client n'a pas laissé de commentaire.DIANA B. | Expérience générale
Thank you for making my moving and storage of my property very convenient.yolanda b. | Premières impressions
Le client n'a pas laissé de commentaire.Robert Y. | Expérience générale
I'm very pleased with u Haul Service helping families out to move items and to help out with events I will recommend U Haul any time to any one that need to rent a truck thank you for your serviceCheryl W. | Premières impressions
Le client n'a pas laissé de commentaire.Jarquis R. | Expérience générale
Thought I was booking for a 24 hour storage place when booking. Only inconvenience. And prices where higher than the 24 hour storage unit I thought I was getting. I wish all prices where the same. Other than that, great.Carnice G. | Online Move In
Le client n'a pas laissé de commentaire.SHREIKA P. | Expérience générale
The staff was very courteous, kind and professional.alicia h. | Expérience générale
I liked it. I just think the motion sensor lights should be on a little longer. But thank you guys for being patient with me through it all.Vornell p. | Expérience générale
Le client n'a pas laissé de commentaire.Ricardo F. | Expérience générale
Le client n'a pas laissé de commentaire.TYARI J. | Premières impressions
The staff were always friendly & helpful. Cameron was especially helpful when I was having difficulty with the door, he immediately came & helped me.MARY S. | Expérience générale
Le client n'a pas laissé de commentaire.ANDREA B. | Premières impressions
We had problems with billing. Mr. O'Neal was able to fix the issue. ThanksRicardo F. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT c. | Premières impressions
Staff was very customer service oriented, facility very clean. They assisted me with all of my needs. Made my move less stressful.ANGELA N. | Premières impressions
Le client n'a pas laissé de commentaire.Teryce M. | Premières impressions
Thank you again for being so kindelaine d. | Expérience générale
Great and professional service!ALAN R. | Expérience générale
Le client n'a pas laissé de commentaire.tatiana w. | Premières impressions
Extremely well run business all the staff of business are a reflection of the manager fun loving kind gregarious and truly helpful and thoughtful. I have been in the hospitality industry for 50 years one of the best experiences ever. Thank you all very much you are a diamond in the rough not in Chesterfield WTF Thank you Rex Hale chefrexhale.com stlculinarytours.comRex H. | Expérience générale
Le client n'a pas laissé de commentaire.FREDERICK M. | Expérience générale
Le client n'a pas laissé de commentaire.TONYA M. | Premières impressions
Le client n'a pas laissé de commentaire.miesha a. | Expérience générale
Le client n'a pas laissé de commentaire.Brandi B. | Premières impressions
Very professional staff that treated me wellCheryl C. | Expérience générale
Anthony was fantastic. He answered all of my questions along the way and if I am going to be paying $180 for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. $180 is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.Bryson w. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra B. | Premières impressions
Le client n'a pas laissé de commentaire.dAVINA w. | Expérience générale
staff was very helpful and friendlyMarian S. | Premières impressions
The checking in was friendly and quickdonald w. | Premières impressions
My unit had a huge a hole in the ceiling that concerned me but my items weren't damaged. Overall great experience. Thank you to the office staff for all your assistanceCOURTNEY P. | Expérience générale
Le client n'a pas laissé de commentaire.Namon J. | Premières impressions
great customer serviceeRICKA M. | Premières impressions
Everything was fine just thought the storage unit was a little biggerRenita K. | Premières impressions
Great customer service and good storage optionsKleila m. | Expérience générale
Thumbs up for Jennifer and AnthonySandra U. | Expérience générale
Le client n'a pas laissé de commentaire.Adrienne K. | Premières impressions
My only issue is that I notified the facility that I was cleaning out my storage in July, again by email on Aug. 5, 2020 and followed up with a phone call on Aug. 6, 2020 yet I am still getting mail saying I am late on my payment and am being charged a late fee. What is that about?DEBORA W. | Expérience générale
Jennifer was very friendly & helpfulKAREN M. | Premières impressions
Le client n'a pas laissé de commentaire.Brock S. | Premières impressions
Le client n'a pas laissé de commentaire.Lois M. | Expérience générale
Le client n'a pas laissé de commentaire.Theona F. | Premières impressions
Hassel free service.ANTONIO M. | Expérience générale
Le client n'a pas laissé de commentaire.jacqueline W. | Premières impressions
AucunRobert W. | Premières impressions
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa L. | Expérience générale
Having my unit for nearly 3 years was something unexpected but the service I received from management was Great and the one person I give the customer service award to is Janet, she’s awesome she worked with me when I fell behind, I thank her because there was a few times I could of lost it all but she hung in there with me so for her she is greatly appreciated and I would recommend this location to everyone.kimberly f. | Expérience générale
Better than the rest!!!Lee P. | Premières impressions
I spent 1-month shy of 10 years with this particular UHAUL facility. I didn't see any upgrades to the units but experienced increases in my storage payments. I was not pleased with that part of my experience. Then I noticed the several changes in the staff that included the facility's General Managers. They were always kind and helpful even during their very busy moments. Nonetheless, that turnover created some concerns. Otherwise and overall I'm grateful for the time and safe keeping of my belongings.LEORA J. | Expérience générale
The only issue I had was the lights went out every five minutes while I was trying to get my belongings and I had to keep stopping to make the lights come back on.MICHELLE P. | Expérience générale
Le client n'a pas laissé de commentaire.Paul M. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara H. | Premières impressions
Everyone was helpful and professional. I'm very pleased with my service, I will recommend you all to everyone!Cassandra M. | Premières impressions
My experience with Uhaul was outstanding. Your employee Anthony C. (Dunn Rd. location) is exceptional! This has been the best experience I've ever had with any truck rental/storage company. God Bless!Tracey J. | Expérience générale
I never had an issue with facilities or personnel. They were friendly and approachable. Good customer service.rosie s. | Expérience générale
I wouldn't recommend anyone to use the facility, because of the damage that was done to my things from the roof leaking.brian m. | Expérience générale
GREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍Deborah T. | Premières impressions
The manager was so cool was very happyLena M. | Premières impressions
I have witnessed the manager had verbal argument with a customer. I was informed that I could get charge for having an outside moving pods in the facility. My brother's car was hit by uhaul employee.Abegail C. | Expérience générale
Mr. Anthony Chiello, (8961 Dunn Rd.) is beyond EXCEPTIONAL!! He provided outstanding, fast, friendly and professional service for me as I was in a desperate moving situation. May God richly bless him!Tracey J. | Premières impressions
Anthony and Janet at uhaul Dunn road are the best 👍👍👍👍👍Tony P. | Expérience générale
Exceptionally amazing, above my expectations. I wasnt expecting much, but the staff met and exceeded BEYOND exemplary Service. I highly recommend this store. I was treated w RESPECT above n beyond!!!Stormie C. | Premières impressions
Tj is a great manager.Coleasha M. | Expérience générale
The customer service was wonderful n understand of my situation. MerciTEIANNA M. | Premières impressions