Le client n'a pas laissé de commentaire.PETER I.
Customer Reviews for U-Haul Moving & Storage of Historic Ybor City
Pour nous contacter
Tampa, FL 33605
(U-HAUL Water Tower Exit 1 off I-4)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.VERONICA O.
They were amazing! Thank you for your help!Paige H.
Le client n'a pas laissé de commentaire.Cameron M.
Le client n'a pas laissé de commentaire.Danielle H.
Le client n'a pas laissé de commentaire.Artura S.
Le client n'a pas laissé de commentaire.Maria H.
Renting with U-Haul met my expectations, it was certainly the one thing we did not have to worry about during our move,JOHNJOSEPH G.
Le client n'a pas laissé de commentaire.DAVID G.
We've been coming here for years customer service is always been excellent thank youKETASHA S.
Truck smelled like urine and also when you driving the air just stop blowing then a few minutes later start back and that is constantly happening while driving.veda V.
Le client n'a pas laissé de commentaire.Adam U.
When I returned the truck, I had to wait so long to be greeted that I entered the building to retrieve someone, and it didn't seem like they were busy, just not attentive.Kathryn M.
The man who received the auto transport and helped me was friendly and quick, and he recognized a clerical error that happened in my originating city but he didn't miss a beat. I was exhausted and he was patient and kind with me.Kathryn M.
Le client n'a pas laissé de commentaire.PATRICK W.
My life was endangered by the damaged 26' truck I was rented that had previously been crashed on the front drivers side by someone before me. I was suspicious when the front fender was held together by 2 plastic cable ties drilled through the body frame. In my short drive to load I thought the steering wheel was crooked but didn't realize how bad until I was loaded on the expressway. The entire drive shaft was mounted almost sideways. The turn signal arm point to the 11 on a clock. Basically pointing up. The wide bar panel in the steering wheel blocked half of my view of the dashboard the entire drive because to make the truck go straight, the steering wheel was almost sideways. Worst of all was the danger of driving the truck. It had several inches of play in the steering. The truck could float side to side and I had to overcompensate continuously on the trip making it highly dangerous to drive. While driving and braking the truck would get stuck in down gearing and wouldn't shift back out. This made me not be able to get the truck to speed on a busy expressway. The truck would roar down shifting and roar louder trying to get it to drive. The whole truck would jump and shudder when it final clunked into gear. My speed was forced to drop dangerously low in busy holiday traffic because of this issue. It got worse in the dark while driving. I discovered the road wasn't fully lit by the headlights. After pulling over I discovered the drivers side giant truck headlight was hanging by a wire and turned to the side. With one finger I could turn the headlight this way or that way. It just hung there. It was also sunk in the hole that it should be mounted in. It was obviously not mounted correctly after whatever previous accident the truck had been in. The driving issues, crooked steering wheel and hanging headlight were all part of a past accident that were not fixed or repaired badly. I can't believe the location I rented from allowed this truck back out on the road. I literally felt my life was endanger from this truck and even the return U-Haul site was flabbergasted that a location would give me a dangerous truck like that to drive. The bonus to the trip was realizing the pull down door leaked water in the rain. Water came right through the door cracks and leaked down to the floor to soak many boxes and the belongings in them. I've had books and paperwork ruined. I will be returning to this uhaul location to get a full refund. That truck should have never ever been sent out and I'm hugely upset of what I've been through and my belongings being ruined.Brian S.
Le client n'a pas laissé de commentaire.Sarah M.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.ROBERT T.
Excellent service à la clientèlemark T.
Le client n'a pas laissé de commentaire.William F.
Keep up good work, thanksJOHANNA G.
Love the location.. But that truck need work.. I was on a timer that's why I didn't call for service..Katrina O.
Keep up the good work!Stanley K.
I don't know if I got any military discounts at any time in the past three weeks.HARRY R.
Le client n'a pas laissé de commentaire.Latoya B.
Le client n'a pas laissé de commentaire.Manar H.
I put average because on average all of your locations suck. U-Haul is the Walmart of the moving business. It's got everything you need but customer serviceBRETT B.
Easy to rent, good serviceLee B.
Le client n'a pas laissé de commentaire.jaqua M.
We were in/out in less than 15 minutes. They have the system down to a science.Wayne S.
Le client n'a pas laissé de commentaire.Tracy W.
The truck has a problem with the transmission, it consumes a lot of fuel.Eugenio C.
Have more employees available to help . Had to wait a long time with a reservation and I tried to check in on line. Just one guy working and he was trying but too many customers trying to get trucks, ask questions, dro offHERBERT B.
Gas prices is too highANTHONY B.
Le client n'a pas laissé de commentaire.Lisa B.
Le client n'a pas laissé de commentaire.russell S.
Le client n'a pas laissé de commentaire.Karissa S.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Rodel S. | Online Move In
I returned the trailer a day early and called the number on the contract to report the early return after hours. They told me the local store would call me. They did not call me and charged me for the extra day.Carl V.
Le client n'a pas laissé de commentaire.Argentina B.
Open earlyJAMES L.
Rented a trailer, it was dirty and oily. Broken glass and debris in trailer, oily road grim all over it, and it was beat up (dented and overall damage). Location short staffed and did what they could, but several upset customers that were tired of waiting. Would highly recommend more staff for the location.Carl H.
Le client n'a pas laissé de commentaire.DIEGO L.
Le client n'a pas laissé de commentaire.SEBASTIAN H.
They were rude. They gave me a truck that wasn't functioning properly and cost me double the amount of gas for my trip. I was supposed to get reimbursed but instead I got an attitude and the run around. They overcharged me for products I didn't receive and I'm contacting the BBB and all social media platforms to make them aware of this horrible experienceTEDDY K.
Excellent. The guy that checked out the dolly and the guy that checked it in were quick and efficient and nice.KEVIN K.
Le client n'a pas laissé de commentaire.duane C.
facility is well ran and clean. Personnel very courteous and helpful.HOWARD B.
Le client n'a pas laissé de commentaire.johan R.
The service we ere given was excellent.DAVID M.
Le client n'a pas laissé de commentaire.CHANLONDA G.
Le client n'a pas laissé de commentaire.ARIEL A.
Le client n'a pas laissé de commentaire.CARLOS EDUARDO O.
Le client n'a pas laissé de commentaire.Aniel M.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.James R.
A well built 5x8 cargo trailer, my only recommendation is that the trailer could have been pressure washed on the outside. It was pretty dirty. Overall a great experience and my service rep was very polite, with a great smile and great attitude.Starr T.
Le client n'a pas laissé de commentaire.Amy W.
Le client n'a pas laissé de commentaire.Russ B.
Le client n'a pas laissé de commentaire.bruce s. | Expérience générale
Le client n'a pas laissé de commentaire.Evelina G.
Betty was amazing she was helpful from the moment I drove on the lot!!!asia S.
Le client n'a pas laissé de commentaire.PHILIP M.
Le client n'a pas laissé de commentaire.Erik S.
Betty did amazing she helped me and my family make the best decision for us by giving us all the information we need to know! She's a dedicated employeeANDRE H. | Premières impressions
Le client n'a pas laissé de commentaire.SHARON D.
Le client n'a pas laissé de commentaire.CHARLES P.
Return experience was less than stellar. What was supposed to be a drive in was not.Scott M.
The services provided was a lifesaver to me!TINA B.
Le client n'a pas laissé de commentaire.Cynthia H.
Management was very helpful and friendly. I would totally recommend Uhaul to anyone!MARIA F. | Expérience générale
I reserved a truck for 7 am. With the instructions. The key was suppose to have been left for me. We had to wait two hours until it opened. InconvenienceLisa J.
The only reason why I gave the rating I gave is when I moved out 11/20/21 I saw a pair of work boots chewed on some boxes chewed on ( saw that when I got some time to look at it) but when I was done moving out the storage and cleaning it I saw rat droppings some dead roaches. And I know its rate because moving in the storage I had to tell one of the employees that a dolly had rat droppings on it. But I already paid for my storage. I didn't complain (I should have because I paid for the insurance) but I didn't have time to i was moving between shifts at work.DENISIA J. | Expérience générale
Le client n'a pas laissé de commentaire.ibrahim S.
Le client n'a pas laissé de commentaire.ANDREW L.
I had the most horrible experience. I made reservations for the gandy location and at the last minute they changed my location. I will never do business with uhaul againCHRISTOPHER W.
Le client n'a pas laissé de commentaire.THOMAS T. | Expérience générale
Very nice customer service and the van was very clean thanksKENEDRA J.
Le client n'a pas laissé de commentaire.YAJAIRA M.
It took 20+ minutes for anyone to come help me. The guy that was there left to go to lunch and told me someone else would be there in a few minutes, it took another 15 for someone else to come help me which made me late for my appointment. It was very frustrating to have no one available to help. This is the second time I've had this type of experience there.ALEXANDER T.
Great experience no recommendations at this timeAlexei C.
Le client n'a pas laissé de commentaire.PAULO C.
Le client n'a pas laissé de commentaire.kenneth R.
Le client n'a pas laissé de commentaire.bonnie s. | Expérience générale
Le client n'a pas laissé de commentaire.BELINDA G. | Premières impressions
Le client n'a pas laissé de commentaire.ISRAEL C. | Expérience générale
Easy drop off. Just pulled in, left the keys and done. Couldn't be easier.David W.
They care about the customer and service.MARTIN W.
Le client n'a pas laissé de commentaire.Cheyenne O.
Over the 8 months I dealt with Carlos the most. He was great: knowledgeable, professional & friendly. All staff were helpful. Very glad I chose this facility. Thanks for safekeeping my items.gail h. | Expérience générale
Le client n'a pas laissé de commentaire.BAKORESEGA G.
Continue being kind,helpful and courteous as you were too me .DAWUD S.
Le client n'a pas laissé de commentaire.ANIEL M.
Le client n'a pas laissé de commentaire.ANTHONY S.
Le client n'a pas laissé de commentaire.RENZO D.
Le client n'a pas laissé de commentaire.AEISHA E. | Online Move In
Had to drive 30 minutes for the drop off locationJOMAR R.
Le client n'a pas laissé de commentaire.DANIEL S.
Have better descriptions of the openings of the equipment as the trailers in particular have opening smaller then the trailers dimensions and that could have been catastrophic if it was even a few inches smaller than it was.Spiro T.
The employee was very nice and helpfullRAYMOND G.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.Clayton V.
The app did not work; the website did not work. The equipment and personnel were outstanding.CONNIE WILLIAMS M.
Le client n'a pas laissé de commentaire.Annie J. | Expérience générale
Le client n'a pas laissé de commentaire.James P.
Friendly staff and excellent customer service. Would definitely recommend. Thanks!!MARIA F. | Premières impressions
Le client n'a pas laissé de commentaire.ISRAEL C. | Premières impressions
Upon arriving, there was a long line because there were only two store employees and one was on lunch. I easily waited 30 minutes before being helped. However, I didn't mind because I was acknowledged and told I would be helped as soon as possible. Once I was helped, I was able to have the promotion honored and get my unit free for a month since I rented a truck which was super helpful because I just moved from Indiana. Since I was able to save money on storage that allowed me to be able to allocate those funds towards other expenses. Lastly, since there was only one employee working the store he couldn't show me where my unit was but he told me to come back if I couldn't find it. I attempted to find my unit but had no idea how to get to it since it was 102, a ground unit. However, I ran into mech 1, I believe, and she took me to my unit. I really appreciated how every employee even those not working in the store were super helpful and to me that's what made my visit above average!Stephanie B. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD A. | Premières impressions
Le client n'a pas laissé de commentaire.DENISIA J. | Premières impressions
Best Friends Moving & Delivery was Awesome. It was tough job for them. They did a great, friendly and fair pricing.JANET S. | Premières impressions
Carlos was extremely helpful, considerate & went out of his way by showing me a second (easier for me) way to access my unit.gail h. | Premières impressions
Chris and Kevin always take care of me!!Gladys H. | Premières impressions
Just wonderful from start to finish!!!Carol G. | Premières impressions
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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