Évaluations des clients U-Haul Moving & Storage of Homestead

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Homestead

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Victor M. le

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Thanks

ARTHUR M. le

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Le client n'a pas laissé de commentaire.

Sergio T. le

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The after hours return was a little tricky. The app didn't want to take the pictures.

michael H. le

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The whole experience was excellent

Nathaniel Monroe D. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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The staff at this location is amazing! They helped me from start to finish from our truck rental to my storage unit. I honestly don’t think there is a thing they could improve! I am so grateful my moving experience was with U-Haul this time around I will definitely recommend this location!

John S. le

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The truck was a piece of crap. It broke down after the first day. Then they didn't tow it from my house until the next day. Then uhaul charged me for it and a replacement truck. Beware.

Wilfredo B. le

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Le client n'a pas laissé de commentaire.

Deborah S. le

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Everyone at the Homestead Florida area is just as good as the Oxford branch. They made sure everyone was waited on despite the evacuation due to DORIAN. GO U-HAUL!!??

Cecil M. le

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Le client n'a pas laissé de commentaire.

Ezalan C. le

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Always a good experience with this location

Daniel D. le

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Terrible customer service

Deborah S. le

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Thanks to Ms. Christina and her staff for such a good personality and very helpful service they show to their customers. I'm physically disabled with arthritis and walks slow. They good people!!!!

Deborah S. le

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Le client n'a pas laissé de commentaire.

Janely D. le

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I rented. 9ft cargo van from 9:30 pm to 9am less than 24 hours and they charge me two days plus the insurance two days over 95$ for less than 39 miles drive. That is ridiculous. Only because it was a dire emergency but never again will I use u haul.

Maria M. le

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Le client n'a pas laissé de commentaire.

Edgar R. le

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Le client n'a pas laissé de commentaire.

reymundo z. le

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Fast and great service :)))

Osvaldo H. le

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UHaul should train The General Manager Mr. Rodolfo Dubon, to treat customer with respect, kindness and understanding, not to rush to judgement mankind a long time customer very badly with out checking all the facts.

Donise S. le

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Wait time

Lawrence Edwin G. le

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The trailer we rented had an circled x where there had been damage to the tail light. It wouldn't work. Apparently no one replaced the bulb or fixed the tail light. We couldn't signal right turn nor would light up when the brakes were used. another thing, on the phone it wasn't mentioned that u-haul would take a picture of the trailer with the vehicle that we would be using. We had to go back home to pick up the van to make a second trip so that the picture could be taken. We were going to use the path finder to pick up the trailer take it home then hitch the trailer to the van. Around town it is easier to maneuver the car instead of the extended van. U-haul person didn't tell us off hand what would be happening so that we could be prepared, if he had told us in the beginning we wouldn't have had to go home and do a second trip. That was inconvenient for us, with time spent. Could you train personnel better to be more forth coming about such things. It would be helpful to the customers. Larwrence Garner

Elio B. le

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Le client n'a pas laissé de commentaire.

Candace A. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Le client n'a pas laissé de commentaire.

Gary H. le

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Le client n'a pas laissé de commentaire.

Javier D. le

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I'm very satisfied with the service I received.

Wilfredo B. le

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Le client n'a pas laissé de commentaire.

Rafael M. le

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Le client n'a pas laissé de commentaire.

Tachi M. le

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The receiving agent was professional. Great team.

Michael W. le

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Le client n'a pas laissé de commentaire.

Alvaro G. le

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You guys are professional and kind the best in all rental hope to keep doing bissiness

margaret t. le

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Le client n'a pas laissé de commentaire.

Dolores S. le

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I had an awful 1st time experience. I had to call roadside assistance twice because my trailer was not hooked up properly hence delaying my trip and put me and two dogs to become anxious and distress. Also I was unable to make it to my destination in time for my job orientation.

A G. le

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Le client n'a pas laissé de commentaire.

Jean RACINE V. le

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I m so happy for the service

German R. le

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My furniture was covered in rat droppings when I picked it up. The front desk didn't offer any kind of customer service instwad handed me a pamphlet for me to make an insurance claim.

jorge m. le

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Muy buen trato y limpieza el maneger excelente Gracias 😊😊😊

Michael H. le

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Your staff has always been polite, respectful, courteous and professional. The only difficulty I have observed is the rude disrespectful nature of some of the clientele.

markis m. le

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Excellent customer service

Michael H. le

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Staff was very friendly and helpful. Indoor and outdoor facilities are clean and well managed.

James S. le

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Excellent handling of all aspects. Ubox and truck rental went very smooth. Equipment in excellent shape. Service was outstanding! Thanks.

Aldo L. le

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Excellent people working there. Sharp and with a heart.

Jose C. le

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The key cards are horrible didnt work correctly till the day I actually moved outod the unit. Before that id have to always go through the inside door. Also very expensive compared to competition.

DANIELLE R. le

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Some of the employees were civil, but some of them made me feel uncomfortable they will not even greet me. I would salute some of them, they would not even answer. Costumer service training needed.

Karen C. le

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Staff needs to be trained better. Had to wait for a manager that took a 1.5 hour lunch to close out my account he didn’t even apologize for coming back so late when he said he’d be back in 10 mins

Eddie J. le

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First of all its amazing that a company the size of u-haul don't give military discounts to Veterans. We are the one's who sacrifice everything so that companies like yours are able to exist . shamefu

Chantae M. le

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My storage needs were awesome up until the day I moved my things out. My gate key would not let me access my car which was left there while driving the uhaul. Thankfully one worker came to let me.

Jennifer H. le

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none

Neritssa L. le

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Will done business again in the future

Johany P. le

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Good customers services, everyone was very helpful and pleasant.

SCOTT C. le

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Nice facility, friendly staff. Misleading pricing - too many extra charges for things that I thought would be included in the price. The $174 unit ended up costing me $215.

Jessica B. le

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Manager Rodolfo was a very accommodating. Staff was pleasant, but service was not quick. Each time I needed assistance in office, I waited at least 15 minutes, and computers systems were inefficient.

Rosa H. le

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I think that’s staff and facility for the professionalism again thank you for All.