Le client n'a pas laissé de commentaire.Connie J.
Customer Reviews for U-Haul Moving & Storage of Jonesboro
Pour nous contacter
Jonesboro, AR 72401
(Off Hwy 49)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
nothing I can think. very efficient process. good value for price. easy to schedule on line.Craig G.
Le client n'a pas laissé de commentaire.corey M.
Nothing special at check in â€¦ but got the job done and we got our rental. Had to search for it. We were instructed â€œyour truck is out by the signâ€. Anyway. We got it. Used it. Returned it. And all was great.Alan H.
Le client n'a pas laissé de commentaire.john A.
Great reception, efficient, courteous ThanksBrenda D.
Friendly and knowledgeable staffSTEPHEN C.
Le client n'a pas laissé de commentaire.jimmie L.
Le client n'a pas laissé de commentaire.Taylor B.
My only issue with Uhaul is the price you charge to put fuel in the truck if someone is under the limit. The gas gouging is ridiculous.Pearl H.
Le client n'a pas laissé de commentaire.John O.
Le client n'a pas laissé de commentaire.lainie S.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.michael M.
Equipment was clean. But the truck I rented had a bad vibration either maybe flat spots on tires or out of balance. Other than that went as planned.Scott T.
Even though I reserved and paid online, and did the online check in, there was still quite a bit of standing around while the guy fiddled in the computerJAMES W.
Fix the front doorLeslie S.
Nothing in my book customers service agent is always helpful and very freildly.Francis L.
Le client n'a pas laissé de commentaire.MalindaJane B.
Le client n'a pas laissé de commentaire.TERRELL G.
Our truck was parked in the middle of several others. It should have been where we could get to it, without having to get someone to move another truck.TERRY C.
Le client n'a pas laissé de commentaire.CARLOS M.
Friendly service at both locationscarl C.
Make sure trucks are not jerking and braking properly but this was a overall good experience.Angel L.
Staff were freindly and helpful.Howaard T.
Le client n'a pas laissé de commentaire.Gary Michael S.
Le client n'a pas laissé de commentaire.Alan W.
Le client n'a pas laissé de commentaire.Torrey A.
Le client n'a pas laissé de commentaire.Jud N.
Le client n'a pas laissé de commentaire.Waukisha C.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.Ralph K.
Le client n'a pas laissé de commentaire.Pam B.
Le client n'a pas laissé de commentaire.Joe C.
Great Service!!!STEPHEN C.
Le client n'a pas laissé de commentaire.Ronnie C.
Le client n'a pas laissé de commentaire.celina M.
Lack of employees checking in. After doing the online booking it wasn't fast at all.Gerard C.
Staff at the location were great. However the system that UHaul uses is rife with issues. My trailer was swapped due to a bad light, which was a great catch. However, this started a series of issues with turning it in after hours that ended up taking 1,5 hours of being either on the phone or on hold, getting two different explanations for while I was unable to check in the equipment online, finally getting someone to check it in to avoid a fee, being charged the fee anyway, and then having to deal with another wait on hold to finally get the fee refunded with another different explanation. While I appreciate the equipment issue catch, it created a ton of headaches with using their system.William H.
No comments come to mind.Eric J.
Great service, the truck was like new, it was a very easy to check in online, great rates!Mark D.
Le client n'a pas laissé de commentaire.KIMBERLY R.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Damaris V.
Excellent service by the people there working!MICKEY L.
Le client n'a pas laissé de commentaire.Shane G.
Le client n'a pas laissé de commentaire.Lyle K.
Le client n'a pas laissé de commentaire.Nikki D.
Le client n'a pas laissé de commentaire.Lisa A.
Le client n'a pas laissé de commentaire.Tiffany B.
Le client n'a pas laissé de commentaire.Francis L.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.Nick M.
Le client n'a pas laissé de commentaire.DANNY O.
Le client n'a pas laissé de commentaire.Sarah M.
Le client n'a pas laissé de commentaire.Kaleb M.
Very busy location, but efficient taking care of customers in a timely manner.Lesa D.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.Bakari K.
Uhaul trailer was rented on 1/3/22 with a due date of 1/5/22. It was delivered to the agreed Drop off location on 1/4/22 middle of afternoon and the transaction date on credit card bill for this was 01/04/22, which was still BEFORE the 01/05/22 8:00 a.m. Due Date/Time I should NOT have been charged the $21,7 late return charge.REBECCA R.
Le client n'a pas laissé de commentaire.Lena O.
Le client n'a pas laissé de commentaire.Colton W.
It was the worst experience of my life. You will be hearing from the State Attorney General's Office and the BBB.Pamela G.
Your trucks were the roughest vehicle I have ever rode in.Jessica M.
Le client n'a pas laissé de commentaire.Paula S.
Excellent customer service and the employees were excellent also. Very nice store very professional very clean one of the nicest stores I think I've ever been in.Rick M.
Le client n'a pas laissé de commentaire.Caleb S.
Le client n'a pas laissé de commentaire.DeLisa B.
EVEN THOUGH I HAD YO WAIT TWO HOURS TO GET MY TRUCK BECAUSE OF CREDIT CARD SYSTEM WERE DOWN. PICK UP WAS AT 7AM GOT IT AT 9:30AM. STEVE WAS AWESOME THANKScourtney T.
Everything. Is fine!JERRY W.
Le client n'a pas laissé de commentaire.Zachary H.
Le client n'a pas laissé de commentaire.EVERLY C. | Expérience générale
Le client n'a pas laissé de commentaire.carol A.
Le client n'a pas laissé de commentaire.Harvey S.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.IVA R.
The attendant at the desk was busy. I dropped the trailer and left. Not a big deal. The online app helped us with everything we needed to do,ROBIN E.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.Terry S.
Excellent service à la clientèle. Got in and out in less than 5 minutes.Matthew M.
Le client n'a pas laissé de commentaire.daniel G.
I have been to this location multiple times and everytime the people are friendly and answer any questions. Fortement recommandé!Jeremy H.
Nothing, it was a great experience- very professional and kind. Clean and easy to get in and out of. Restroom was clean!Marie P.
Super friendly folks. Made the process quick and efficient. These folks all deserve a raise!Robbie F.
Le client n'a pas laissé de commentaire.Carla K.
Your customer service Representatives was not very well informed I was told too many different things each time I talk to them but the boss was excellent he helped me a lotStarla P.
The gentleman at the front desk/manager of the Jonesboro U-Haul store for extremely helpful and politeJack H.
After hours drop offJeanette L.
I was helped by a gentleman who looked like Bruce willis and let me tell yall he was so stinking helpful and personable he made a potentially stressful rental the easiest in the entire universe! 10/5 stars yall!Genna P.
Le client n'a pas laissé de commentaire.lisa l. | Expérience générale
Le client n'a pas laissé de commentaire.Vickie M.
Service amicalWilliam P.
Le client n'a pas laissé de commentaire.PATTY P.
The entire staff was fantastic!!BRANDY D.
Le client n'a pas laissé de commentaire.Otmane T.
Ensure units drive correctly and doors shut properly. Also when extensions are secured don't call and harass people stating you won't accept the extension. I spend a lot of money with U-Haul, or at-least I did until this experience. I will never again use U-Haul.CHRISTOPHER O.
Amazing customer service, fast and friendly. Will use this location for my next move.Joanne P.
My problem was that when I called to extend my rental I was told I could but when I made it to pay I was told I couldn't and only had a couple hours to find storage and find help to unload truck, had no choice but to rent storage unit from U-Haul cause the day was about over. Didn't understand how could agreement change in a hour when I already had truck.darin b. | Premières impressions
Le client n'a pas laissé de commentaire.Sharbor R.
Put on the correct hitch and rent the trailer size I said I needed.KARLA T.
Le client n'a pas laissé de commentaire.Michael P.
AwesomeRosemary J. | Expérience générale
Le client n'a pas laissé de commentaire.Bakari K. | Premières impressions
The gas pricing was way to high and due to the deposit, I didn't have the extra money to put back in gas so instead of getting my deposit and filling up with gas I had to pay almost six dollars a gallon and that made me very unhappy. But it is what it is. And left me with no funds for food or anything. But the staff was great!KESHA J. | Premières impressions
Le client n'a pas laissé de commentaire.Sabrina M. | Expérience générale
Le client n'a pas laissé de commentaire.Jonah H. | Expérience générale
Thank you for good service!Chaerie W. | Expérience générale
Awesome ThanksRosemary J. | Premières impressions
Catherine Fleming, the employee who helped me, was very friendly and knowledgeable. I also really enjoyed talking with her. Let her know her fellow English major, Daniel Freudiger, would like to take her out sometime.Daniel F. | Premières impressions
Le client n'a pas laissé de commentaire.eldridge t. | Expérience générale
Le client n'a pas laissé de commentaire.Jaime C. | Expérience générale
Le client n'a pas laissé de commentaire.Alan W. | Expérience générale
Wish the hours were more convenient.. if I feel as though if I wanted to go to my storage at 2200 I should be able to go....or even 0600.Baleria P. | Premières impressions
Got to the U-Haul rented a truck and a storage unit left to load my stuff drove back just to realize I never actually got my storage unit after I paid and showed proof of my drivers license. I had to drive back to get my id and debit card because my information never did get finished processing in their system.The guy kept trying to give me a hard time and also down talk the new employee so unprofessional if you ask me .The storage unit was so ran down looking and very small for a two bedroom home I Couldn't use the storage unit and they couldn't give me anything larger I wasted my time and money just to be play with all day I will never go backDeanna S. | Expérience générale
wasted my time and money just to rent a u-haul truck for a 2 bedroom home that fitted everything just to move into a storage unit that I thought was for a 2bedroom the guy tried to convince me that my stuff would fit inside knowing it wouldn’t so to anyone who looking for a storage be sure to ask how it looks before paying your money !I will never use this place againDeanna S. | Premières impressions
Le client n'a pas laissé de commentaire.Jimmy V. | Premières impressions
Le client n'a pas laissé de commentaire.Alan W. | Premières impressions
Le client n'a pas laissé de commentaire.kenny P. | Expérience générale
Le client n'a pas laissé de commentaire.Shantel N. | Expérience générale
The owner was extremely helpful and accommodating at move out. The facility is we maintained however the unit I was given had a tear in the roof and birds inside. I let the manager know and had to wait several days and the roof issue was not fixed. On my move in day he taped up the ceiling but it was done poorly. The issue was the same upon move out. Based on everything else I think this was an isolated occurrence. The owner helped me with a truck and car dolls rental upon move out and she was extremely helpful and knowledgeable!Kristal Y. | Expérience générale
Le client n'a pas laissé de commentaire.Cassandra D. | Expérience générale
Le client n'a pas laissé de commentaire.Jamaica W. | Premières impressions
Le client n'a pas laissé de commentaire.EVERLY C. | Premières impressions
Steve walked me to the unit and answered all my questions. He also helped me with how to find movers in the area. I appreciated his dedication to customer care and his easy going style.BRIAN F. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew B. | Expérience générale
Le client n'a pas laissé de commentaire.quintin d. | Expérience générale
Clean, great, secure and our things in storage (most of our house) was in storage there for nearly two years. Everything was secure and maintained well! Steve is an EXCELLENT Manager of the place too. If we ever need storage or moving equipment again, we will definitely be back!Shannon P. | Expérience générale
The manager and his staff were amazing, helpful they deserve recognition for what they doLisa S. | Premières impressions
Le client n'a pas laissé de commentaire.Rosemary J. | Expérience générale
Le client n'a pas laissé de commentaire.viola t. | Expérience générale
The double doors into the hallway of the units were not well maintained--they didn't latch well.Beth H. | Expérience générale
The staff was knowledgeable and very helpful.RON R. | Expérience générale
Merci.don c. | Expérience générale
Le client n'a pas laissé de commentaire.ANGELA B. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley L. | Online Move In
Le client n'a pas laissé de commentaire.eric s. | Expérience générale
Steven was friendly and very helpful. He was straightforward and made the process comfortableElliott B. | Expérience générale
Excellent place for storage when needed. Manager is very friendly and helpful as was the staff.Debbi G. | Expérience générale
Only problem was they failed to check me out of the units once I notified them they were empty. I received a late notice on payment which I did not owe.paul W. | Expérience générale
Le client n'a pas laissé de commentaire.paul W. | Premières impressions
The process was smoothly executed by staff, who was extremely proficient, very friendly, and eager to assist .Donnie M. | Expérience générale
The Jonesboro store is the NICEST U-Haul facility I have ever used!! Steve and his staff are very professional and very helpful. I've used them multiple times and always been satisfied with the service. I've rented trailers and a storage unit from them and things could not have gone better. Great Job!! Mike P. Jonesboro, ARMike P. | Expérience générale
Le client n'a pas laissé de commentaire.Jeri M. | Expérience générale
They were a lot pricier this at homeJeremy T. | Expérience générale
Outstanding customer service experienceDonnie M. | Premières impressions
The service was excellent! Would highly recommend.William K. | Premières impressions
Excellent service à la clientèle. Employees have positive attitudes and facilities are well maintained.Terry R. | Premières impressions
Excellent serviceJaime C. | Premières impressions
Every time I get a u haul connection the service and equipment has been above the expected level 👍Sandra H. | Premières impressions
The people in the office were very helpful. The General Manager knew me by name and was very friendly each time I came in.Mitch M. | Expérience générale
We had damage to a few of our items in our unit, specifically a bed. The manger handled the situation very poorly. Luckily the corporate office was made aware and they properly resolved the issue.Thomas S. | Expérience générale
This location has always been helpful, even recommended a great restaurant to eat at since I am new to the area.Andrew S. | Expérience générale
Katie davis was out standing and went above to make sure everything was taken care of!!jessica f. | Premières impressions
The customer service I received on the phone was excellent!!! They we're awesome about reserving a storage unit for me when I'm moving back to the Jonesboro area very soon from so far away.Pamela K. | Premières impressions
The guys at U-Haul were very helpful. The store was very busy for a Saturday afternoon but they dealt with me and every other customer as if we were the most important. They were friendly and respect.Mitch M. | Premières impressions
Great overall, just wish we were able to contact the individual location easierMichel K. | Expérience générale
I had a climate control unit. King Mattress was ruined by water coming up thru the concrete, no moisture barrier below the concrete. Because I hadn't taken out additional insurance No compensation!郎Ken G. | Expérience générale
Getting access was difficult since the staff (except for the manager) could never find my boxes in the system. Staff couldn't schedule time to see box since only manager had access to forklift.Kristin F. | Expérience générale
Took very good care of us 😁Colleen J. | Premières impressions
EXCELLENT service, facilities and the personnel very helpful! Extra KUDOS to the General Manager Steve who goes the extra mile in service!Max G. | Expérience générale
Great customer service that is important in any business Steve and his coworkers are awesomeVeonia J. | Premières impressions
Would definitely use again, great staff and management.DALE I. | Expérience générale
CLEAN..AFFORDABLE...FAST...QUICK SERVICEBryan T. | Premières impressions
My first few months with this facility was good. However when it came time to end my lease it was a disaster and cost me 4 months and lots of bank fees. My poor mother got caught up in it also shame.julia c. | Expérience générale
They were great.Gail M. | Expérience générale
Excellent customer service. I will be back whenever I need another storage unit.Shannon C. | Expérience générale
Very polite and helpfulRobin S. | Réservation
They took over an hour to find our reservation.Paul M. | Réservation
very nicelasha b. | Expérience générale
The staff was nice & helpful however, we paid for climate controlled, the 4 time we were on site the air conditioning was not working and 90+ degrees. I don't believe we got what we paid for.William G. | Expérience générale
Staff was courteous and informative.KENNETTA T. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!