Le client n'a pas laissé de commentaire.Jaime C. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Jonesboro
Pour nous contacter
Jonesboro, AR 72401
(Off Hwy 49)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Alan W. | Expérience générale
Le client n'a pas laissé de commentaire.MARK L.
Le client n'a pas laissé de commentaire.Ronnie R.
Le client n'a pas laissé de commentaire.Julia K.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Susie G.
Need a better way to get a hold of the store in town directlyAMBER J.
I believe the trailer we rented had a tire out of balance or something. It shook at speeds between 40-50 mph. I tried calling Roadside Assistance but was on hold for 30 minutes and decided to just hang up and deal with it.WILLIAM E.
Excellent and professional service - very quick!JAMES D.
Le client n'a pas laissé de commentaire.MEAGAN P.
Calls were not returned timely, boxes were not able to be delivered. Incorrect information provided. This all created addition rental fees. We are very disappointed with the service we received. Will not recommend or utilize again.Mary L.
Wish the hours were more convenient.. if I feel as though if I wanted to go to my storage at 2200 I should be able to go....or even 0600.Baleria P. | Premières impressions
Le client n'a pas laissé de commentaire.BRIAN B.
I rented a mini storage on line. I never moved in. I had it for a total of four days. I feel like I should get some of my money back. So no I will not use uhaul again.TERRI P.
Literally never had a problem with this location or the company in general. Clean, reliably, budget friendly equipment and storage prices. Online pickup and return is a breeze.Riley M.
Le client n'a pas laissé de commentaire.TOMMIE M.
Le client n'a pas laissé de commentaire.Ronald E.
Le client n'a pas laissé de commentaire.BARRY J.
Le client n'a pas laissé de commentaire.beverly T.
Stop tellin customers that vehicles are not for rent online, when you call in to book and make people have to drive to the location only to find it is fully stocked. I am sure you are missing many bookings because of this.Bad customer service to say the least.EMILY L.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.SHANA L.
This was probably the best experience I've ever had with UHaul. Everything went extremely well and there were no problems!Rickey E.
Good customer service nice uhaul place.FRANCIS L.
Le client n'a pas laissé de commentaire.Roderic G.
It's been a good experience using U-Haulkevin L.
Everyone was very nice and answered all questions. Perfect Overall.JAMI I.
Le client n'a pas laissé de commentaire.BRANNON T.
Got to the U-Haul rented a truck and a storage unit left to load my stuff drove back just to realize I never actually got my storage unit after I paid and showed proof of my drivers license. I had to drive back to get my id and debit card because my information never did get finished processing in their system.The guy kept trying to give me a hard time and also down talk the new employee so unprofessional if you ask me .The storage unit was so ran down looking and very small for a two bedroom home I Couldn't use the storage unit and they couldn't give me anything larger I wasted my time and money just to be play with all day I will never go backDeanna S. | Expérience générale
wasted my time and money just to rent a u-haul truck for a 2 bedroom home that fitted everything just to move into a storage unit that I thought was for a 2bedroom the guy tried to convince me that my stuff would fit inside knowing it wouldn’t so to anyone who looking for a storage be sure to ask how it looks before paying your money !I will never use this place againDeanna S. | Premières impressions
Le client n'a pas laissé de commentaire.Tyquaina H.
Le client n'a pas laissé de commentaire.Sarah B.
Le client n'a pas laissé de commentaire.DALTON F.
All was good.Georgia W.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Denise B.
Le client n'a pas laissé de commentaire.Jimmy V. | Premières impressions
Our entire U-Haul experience was AWESOME!BRIAN F.
Inform the customer of any additional charge for anything.AMY G.
Le client n'a pas laissé de commentaire.Alan W. | Premières impressions
Le client n'a pas laissé de commentaire.Alan W.
Le client n'a pas laissé de commentaire.Brian J.
No problems .BRYAN B.
No need for improvement. Steve was extremely helpful with our check out.ANNMARIE B.
Le client n'a pas laissé de commentaire.QUENTIN S.
Le client n'a pas laissé de commentaire.Lee D.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.kenny P. | Expérience générale
Le client n'a pas laissé de commentaire.Shantel N. | Expérience générale
best looking u-haul place I've ever been to!WILLIAM W.
Very nice people very fast to help great location.Jason M.
Le client n'a pas laissé de commentaire.CAROLYN L.
Le client n'a pas laissé de commentaire.RICHARD A.
Le client n'a pas laissé de commentaire.William E.
Le client n'a pas laissé de commentaire.RAY T.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.JUDITH T.
The owner was extremely helpful and accommodating at move out. The facility is we maintained however the unit I was given had a tear in the roof and birds inside. I let the manager know and had to wait several days and the roof issue was not fixed. On my move in day he taped up the ceiling but it was done poorly. The issue was the same upon move out. Based on everything else I think this was an isolated occurrence. The owner helped me with a truck and car dolls rental upon move out and she was extremely helpful and knowledgeable!Kristal Y. | Expérience générale
Even though the pick up place gave us some less than good advice on a few things, the drop off location worked with us and was understanding.JAMES R.
Staff was super helpful! All my questions were answered And I was able to get what I needed.Stefanie T.
Le client n'a pas laissé de commentaire.FRANCIS L.
Yes very polite employees and exceptional service!ðŸ˜ŠðŸ˜ŠðŸ˜ŠStephen F.
Le client n'a pas laissé de commentaire.Cassandra D. | Expérience générale
Le client n'a pas laissé de commentaire.TIJUANA G.
The personnel at the Jonesboro location went above my expectations. I had reserved a 15' box truck online for the wrong date and there were none available today. I told them the situation and what I was doing and the clerk offered a 10' truck. He said it was probably all I needed. He was correct. Was very impressed with the customer service and would use this location again.Billy W.
We were told our dollies we rented were in the truck- got to the moving location and they were not. We were unable to move things because of this. They didn't even check or tell us they were out. When we called back they were extremely rude. Also the truck was horribly banged up everywhere. The drop off check in took 45 minutes which was crazy and they didn't give us any discount for not having the equipment we were guaranteed. Very frustrated.CARRIE H.
Le client n'a pas laissé de commentaire.Jennifer S.
Le client n'a pas laissé de commentaire.Jesse D.
This store is very busy at times. Maybe post the busiest times so customers don't have to wait so long. Other than that, this is an excellent location with great equipment.DAVID O.
Le client n'a pas laissé de commentaire.DENISE J.
I couldn't account for personel help or clean and inviting because I turned this in by mobile.Kim W.
Nothing. This is the second time I've used UHaul in the last month, and both times have been excellent. When I move again in a few years, I will absolutely use UHaul again.REBECCA C.
Le client n'a pas laissé de commentaire.STANLEY V.
Le client n'a pas laissé de commentaire.Linda K.
The man that helped us was a nice guy. I was disappointed because I had been quoted a different price when making the reservation, but that wasn't reflected in the system.SUSAN S.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.Ronnie L.
great help!Alisha R.
Le client n'a pas laissé de commentaire.Richard K.
Le client n'a pas laissé de commentaire.Renee B.
Le client n'a pas laissé de commentaire.Jonathan P.
Original rental was through an alternate location. Alternate location did not have equipment and sent me to Jonesboro. System did not allow transfer from one location to another so original rental was cancelled and new one was created. Reservation system needs to be fixed to make this seamless to the customer. Jonesboro hooked safety chains incorrectly. Installer did not ensure both ends of chain were connected. One came loose during the drive. Had the hitch failed, the chains would have been worthless. Not good. Perhaps training for installer in Jonesboro would be helpful - make sure chain is connected on both ends.LEE N.
Very quick to check us in, very polite and helpful.TIm J.
The personnel at this location met me outside and although they were very busy they had me taken care of and on my way in just a few minutes. I have dealt with these folks a number of times and I have never had a bad experience with this location. Nothing that I can see that would have made this experience better or more efficient.Lester H.
Le client n'a pas laissé de commentaire.Phillip V.
Le client n'a pas laissé de commentaire.Franklin M.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.MATTHEW S.
Le client n'a pas laissé de commentaire.JAIME C.
Great location to rent u haul truck great customer service.Francis L.
She asked if we had any problems with the equipment. I told her I had some concerns with the alignment of the steering wheel, and she was concerned and said she would note it to her boss. She was very nice and friendly.DAVID E.
Le client n'a pas laissé de commentaire.RONALD S.
Le client n'a pas laissé de commentaire.Blake W.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.DEBRA W.
Rentar un poco menos que estÃ© al alcance de todo los clientesSHUKRI H.
Poor roadside assistance needs to compensate customers due to bad service. I waited 10 hours to get the service as a result I missed lots of appointments which cost me a lot.SAIKAT D.
Le client n'a pas laissé de commentaire.Dawn J.
Le client n'a pas laissé de commentaire.NICHOLAS G.
Le client n'a pas laissé de commentaire.Jamaica W. | Premières impressions
Le client n'a pas laissé de commentaire.NASHAWNTA M.
Le client n'a pas laissé de commentaire.EVERLY C. | Premières impressions
Good customer serviceEVERLY C.
Le client n'a pas laissé de commentaire.JOSEPH N.
Le client n'a pas laissé de commentaire.SHIDERIA K.
The lady that checked me out was very nice, friendly and quickly turned me around!!LARRY C.
The process was a bit longer than I expected with pick up and drop off.ANGELA J.
Rude staff, took forever to get help, once they finally showed up they had no idea how to find my reservation, made me find the Uhaul truck by myself. Terrible experience. Will probably not use Uhaul again but definitely not this location.ROBERT R.
Le client n'a pas laissé de commentaire.Sherita V.
Le client n'a pas laissé de commentaire.Dennis S.
Steve walked me to the unit and answered all my questions. He also helped me with how to find movers in the area. I appreciated his dedication to customer care and his easy going style.BRIAN F. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew B. | Expérience générale
Le client n'a pas laissé de commentaire.quintin d. | Expérience générale
Clean, great, secure and our things in storage (most of our house) was in storage there for nearly two years. Everything was secure and maintained well! Steve is an EXCELLENT Manager of the place too. If we ever need storage or moving equipment again, we will definitely be back!Shannon P. | Expérience générale
The manager and his staff were amazing, helpful they deserve recognition for what they doLisa S. | Premières impressions
Le client n'a pas laissé de commentaire.Rosemary J. | Expérience générale
Le client n'a pas laissé de commentaire.viola t. | Expérience générale
The double doors into the hallway of the units were not well maintained--they didn't latch well.Beth H. | Expérience générale
The staff was knowledgeable and very helpful.RON R. | Expérience générale
Merci.don c. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley L. | Online Move In
The service was excellent! Would highly recommend.William K. | Premières impressions
Excellent serviceJaime C. | Premières impressions
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