Évaluations des clients U-Haul Moving & Storage of Kamloops North Shore

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Kamloops North Shore

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Tammy A. le

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I had an excellent experience from the moment I want in the. Paula help me with everything. I will recommend u haul moving and storage to anyone Two thumbs up to paula

Misty H. le

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More customer service agents when it’s busier

victor k. le

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Le client n'a pas laissé de commentaire.

Rene J. le

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My experience was excellent. Nothing could have improved that.

Karen M. le

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very pleasant staff, courteous and helpful. Will certainly use u-haul if I move again.

Dennis B. le

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It was raining when we arrived to pick up the trailer the store doors were wide open so we went to go in and the guy said they were not ready yet and to wait in the rain instead of just letting us all stand inside. There were many customers there, not just us. Then when he was entering our info into the system I told him that was not my truck but the guy continued to put the wrong truck into the system. Not even close to what we were using to haul it with. When he printed the paperwork out and seen just how wrong it was he just said,"oh well". I was also not informed that if I used cash I would not get my deposit back at drop off. That I would have to wait for a cheque in the mail....then informed that because my town used po boxes that I would have to go to the uhaul dealer there to get the cheque because uhaul does not mail to po boxes. Not useful when we won't be in that town to get the cheque. I put not applicable to recommending this location to a friend because it is the only location available in the city so there is no other option. The trailer itself though was great.

marty m. le

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Le client n'a pas laissé de commentaire.

robert r. le

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Staff very friendly, had me under way in shirt order.

bryce f. le

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Vehicles should have full tank of fuel and brought back full. Leaves out any fuel discrepancies but other than than it was very good. Office staff are very helpful.

Doug C. le

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Le client n'a pas laissé de commentaire.

Jo-Anne L. le

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Le client n'a pas laissé de commentaire.

Bill F. le

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Staff was friendly and helpful. After hours return went well

Mark S. le

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Great service and professional staff

George P. le

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Le client n'a pas laissé de commentaire.

Eileen N. le

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Le client n'a pas laissé de commentaire.

Sam W. le

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Uhauls on location staff were unhelpful and disengaged. Overall experience was poor with the online drop off system. The rented unit was very clean tho.

Steven C. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Chase R. le

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Le client n'a pas laissé de commentaire.

Mike T. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

Lora P. le

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Le client n'a pas laissé de commentaire.

pat h. le

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Le client n'a pas laissé de commentaire.

David A. le

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Le client n'a pas laissé de commentaire.

gary w. le

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great friendly and knowledgeable staff great customer service clean and everything you need for moving and storage is there

Gary W. le

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Le client n'a pas laissé de commentaire.

brenda c. le

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They had to do all paperwork, and did it fast efficient time, very pleasant person help me.

Doug W. le

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At busy times, perhaps to have more staff on tills?

Jordan B. le

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Overall very good experience. My one small piece of criticism was being asked to sign for the fuel gauge level before actually being given access to the vehicle to look at the fuel gauge. I’d like to know how I’m expected to sign saying the fuel is at a given level when I haven’t been able to look. Overall great experience though.

Penny D. le

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Every town on the way to sylvan lake I had to put gas in. The vehicle was burning gas really rich. Needed a tuneup. Put 50.00 in one stop and gas needle didn't even move. I will never rent a uhaul again. Very disappointed!!!!

Juliette G. le

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Le client n'a pas laissé de commentaire.

Bronwyn C. le

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Le client n'a pas laissé de commentaire.

William M. le

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Paula was excellent. Her customer service was above and beyond from staying a bit late to allow me to finish up to offering me a ride back to my vehicle. Highly recommend this location.

Roy S. le

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Everything went quite smoothly for my equipment return and storage rental in Kamloops, but the service line-up was about 30 minutes!

Edward L. le

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Fast friendly service Paula Anderson was a pleasure to work with to make sure my needs were met from the boxes I purchased to finally the storage locker I rented. Thank you

Andrew L. le

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Ralf G. le

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very friendly service. clean building

Renee T. le

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Please consider requiring the Contract # and/or some I.D. from Customers when giving out refunds. I've had a refund stolen from me somehow. Thank you! - Renee Taylor.

Travis S. le

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Very fun and friendly staff at the Kamloops location on Kingston Ave. Thank you for making our moving days more bearable!! 😊

jenifer j. le

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It's disturbing to me that anybody could walk in at any time to the storage lockers, no gate or codes or anything to restrict access - for such a big facility, it has hardly any staff and NO SECURITY

Gordon C. le

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The unit sizes as quoted to me are NOT the actual size of the unit! I am being ripped off for $'s/space I am paying for. X5 units!! I want a price reduction! Not to be ignored.

Brad S. le

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I will always remain going to this place it's really good

Terri-lee w. le

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My only negative comment would be a partial refund as I paid for a whole month. So u get to make double the money on your unit. Rather then refund a good customer. I’ve used uhaul 3x for moves.

david s. le

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Service was excellent, very friendly staff

Jon A. le

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Process took to long and nothing regarding the contract was gone through if I didn't ask.

Cathie f. le

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service at the kamloops outlet was excellent telephone service to the American side upon ordering the truck and on-site storage caused me much distress as there is NO STORAGE!

susan b. le

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Very accommodating!

Devin F. le

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Great Experience

Sandra M. le

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Our customer experience was excellent. Not a lot of storage containers at this facility but they were able to accommodate us last minute with what they had available. I definitely would recommend!

Monica K. le

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Very friendly staff. Obviously was not from the area and maybe also new as she did not have some of the answers to my questions.

michael m. le

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Not the fault of the local dealership or its excellent staff. The rating is because of the online system that took my reservation when there was nothing available at thatocation. I wasted half a day