The storage and staff are at professional grade. The whole facility are at the best caliber I have experienced. The staff were always obliging to any customer that they served while I was in the office multiple times over the past few months. As for my personal experience. I found the staff memorable in a positive respectable perspective.Very friendly and efficient people at the Halston Uhaul Storage and Rentals in Kamloops, BC Canada. I have recommended this Uhaul location to several people and they too have enjoyed the overall experience of storage and rental at Halston , Kamloops BC. Thank you to all of your staff. Uhaul should feel proud to have this kind of representation.

Staff were friendly and helpful, and you could use a couple more staff. Each customer transaction takes time which results in long waits.

I reserved a locker online and the staff member that assisted me on move in day was friendly enough but her supervisor (female) was very rude. She told the young girl to give me a locker that was $5/month higher than the one I had booked. When I said I wanted to pay the price I had reserved (and stuck to that) she was quite upset, told the girl to give the original locker to me and stormed off. Maybe she was having a difficult day but her behaviour was very unprofessional. Other than that the move in experience was good.

Fantastic staff. Very friendly-best rental experience I’ve had.

Friendly helpful staff! Clean enviroment. Would recommend.

Was surprised that first contact employees were not fully aware of refund policies. But when I left they were.

The facility was large, new, very clean and very accessible. Very nice to come and go as you please, I would definitely recommend this facility to anyone.

Nice units but not an ideal location for storing a lot of goods. Everything must be loaded on carts and taken up an elevator. Also no units larger than 10 x 10 - although you can book a 10x20 unit online.

Staff was friendly and helpful in Vanderhoof and Kamloops.

Sandra and Paula are such fantastic folks l will highly rate Uhaul employees for any of your moving needs, especially Halston

Very nice operation

On every occasion that I had to go into the office there were 2 or 3 people at the counters but only 1 person dealing with customers. I walked out several times as I was on my way to work or on my lunch break and didn't the time required to wait. Also your billing person is not very friendly.

Thank you UHaul. The facilities were clean and well cared for. The staff are great - very efficient and friendly - particularly Paula. My only comment is I found it unnerving/scary at times to go to my unit on the second floor because anyone can just walk into the building - whether they have a unit or not. There is no keycard or code required to enter the building. Anyone can just walk through the sliding doors and access the elevator. I think the doors should be locked and a code entered for any one who wants to enter.

Good people at the service end. Phone service was a little confused with the lockdown times at the storage units. This was adjusted and responded to favourable resolve by the on site service people. Very good people at this facility.

Storage area was great, facility well maintained and very clean. But the ladies down at the front desks is the main reason I would recommend anyone here. They are very helpful, polite and are able to engage customers to ensure customer satisfaction.... an art that is almost forgotten these days. Thank you!

Don't think my end bill was fair. Should have read the fine print.