Évaluations des clients U-Haul Moving & Storage of Kennesaw

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Kennesaw

Cote générale :

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MAHER R.
Évaluation :

It was as expected, and when they were out of the hand truck I reserved, they upgraded me to the next one at the same cost. This was a good Uhaul experience.

TINA B.
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Le client n'a pas laissé de commentaire.

Eddie W.
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All good

eric W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JOHNATHAN W.
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Le client n'a pas laissé de commentaire.

Brenda S.
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Le client n'a pas laissé de commentaire.

Tabitha K.
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Le client n'a pas laissé de commentaire.

Robert C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Patrick S.
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Le client n'a pas laissé de commentaire.

PRABHU D.
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Le client n'a pas laissé de commentaire.

BETTY H.
Évaluation :

Because requested information was never sent to me. Good afternoon, I need help with the amount you billed me for the last two days of my trip. I talked with Brandi at Uhaul Kennesaw. She said she sent me a copy of conversation with salesperson. I rented truck for 3 days, call back to request two addition days. I ask the charge and was told it would be $40 additional Dollars per day. I asked if there where any additional charges and was told NO. Brandi said she sent me an email with conversation which I never received. I call back, gave two emails and asked for the recording of my call again. I was told that Brandi would be notified. I have not received any emails where She claims they told me about additional charges. I am requesting that I only pay $40 dollars a days for two days as I was told. I am requesting credit on any additional mileage the two additional days since I was not told about them. You can reach me at 704 661- 9667. Thank you, I look forward to hearing from you. Betty Singleton.

BARRY G.
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Le client n'a pas laissé de commentaire.

THOMAS H.
Évaluation :

There were a lot of problems with pick-up site and equipment and the reservation. On-line check-in was impossible to navigate. They had it straight by the time I picked up the van and the van only had 4,700 miles on it. Drop-off was easy.

Stan G.
Évaluation :

When we picked up the truck in Abingdon, VA, paperwork indicated the fuel tank was 3/4 fuel. I was told to refill it to the 3/4 point... and I did.... actually a little more than required. The attendant looked at my paperwork from Abingdon and told me I needed to add additional fuel. I asked him to recheck the paperwork... he then questioned me more than once and suggested the attendant in Abingdon didn't indicate the fuel level on the paperwork clearly. YOU know, I had already committed $300 plus dollars to the rental of the truck. I would not have tried to rip off Uhaul for $5 buck of gas. I left offended. Next time maybe Budget or Hertz-Penske????

CYNTHIA W. | Expérience générale |
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Great Experience!

CHARLESLEON S.
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HIghly Recommend!

Bruce B.
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Le client n'a pas laissé de commentaire.

DONALD M.
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having to make a u-turn to get to entrance off of hwy 41 ......need to be better ,

Jake M.
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Le client n'a pas laissé de commentaire.

THOMAS R.
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Have used location Before . Alwas well Managed

SHARON F.
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Le client n'a pas laissé de commentaire.

SHARON F.
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Le client n'a pas laissé de commentaire.

Christopher S.
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Le client n'a pas laissé de commentaire.

TYLER L.
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Le client n'a pas laissé de commentaire.

ELMER W.
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Awesome job both ends. BW.

Elizabeth T.
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Good customer service and great people

Erica T.
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Le client n'a pas laissé de commentaire.

GARY L.
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Staff and Management were courteous and helpful.

Lisa L.
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Nothing, this location and employees are TOP-Notch!! Christopher assisted me on 11/6, he was very professional, kind, considerate, and most accommodating. The time-rate of getting in and out was SUPERB. Impressive!! Signed..Happy Customer

KIMBERLY B.
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Could not get app to wk and customer service was so rude. This location is NOT at fault. Ut the 855# sucked.

David R.
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Le client n'a pas laissé de commentaire.

Gary S.
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Very helpful and efficient. Nice Job!

Jeremiah S.
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Le client n'a pas laissé de commentaire.

peter S.
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Le client n'a pas laissé de commentaire.

Sharon J.
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Truck definitely needs to be serviced. It had a very hard time going uphill.

Cathy B.
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Le client n'a pas laissé de commentaire.

SCOTT A.
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Le client n'a pas laissé de commentaire.

STEPHEN J.
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Not a thing it's very well organized keep doing what you do.

Delbert H.
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It all just great.

ANDREA G.
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Service was prompt, professional, and friendly!

Stacy S.
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Le client n'a pas laissé de commentaire.

Stacey W.
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The only complaint is the person that I spoke with on the telephone to ask questions this morning at 8 am was rude and disrespectful. I also called last night and waited an hour for someone to answer and no one answered the phone. I find it difficult that a company as large as this cannot maintain proper phone lines. I understand that you should be able to do everything online but an hour wait is ridiculous.

ANNETTE F.
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Le client n'a pas laissé de commentaire.

Robert F.
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The person who checked me in was great. Didn't catch his name, but highly recommend him

AMARI M.
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Check-out and check-in was quick. The employees I encountered were friendly and personable.

Larry H. | Premières impressions |
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I got a tour from a tiny lady that was as sweet as she could be. I signed up on the day after a big storm and your systems weren't completely up. Brandy took care of me and got it all figured out anyway. Great crew. Best facility in kennesaw.

RONATA G.
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Le client n'a pas laissé de commentaire.

Steven R.
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Le client n'a pas laissé de commentaire.

LORI E.
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Le client n'a pas laissé de commentaire.

todd V.
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Le client n'a pas laissé de commentaire.

BRANDON E.
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Move was slightly difficult without a ramp. Everything else was great.

Theodore M.
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Le client n'a pas laissé de commentaire.

CYNTHIA W. | Premières impressions |
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Excellent Service!

CYNTHIA W.
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Excellent Service!

PAUL B.
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Le client n'a pas laissé de commentaire.

Regina G.
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Le client n'a pas laissé de commentaire.

Lee H.
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Very efficient drop off.

David M.
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Le client n'a pas laissé de commentaire.

Danny L.
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Le client n'a pas laissé de commentaire.

AMY ELIZABETH T.
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I thought the service offered was great. Very helpful and great service. I think the employees here were great and think your next customer will be well taken care of.

BILLY J.
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Le client n'a pas laissé de commentaire.

WALTER D.
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Le client n'a pas laissé de commentaire.

SHARON F.
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Need more supplies, furniture pads, et

Chad C.
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Excellent service from Jonathan when I returned.

Michael B.
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The guy who came out to help when I was dropping off the truck was extremely friendly.

Mary W.
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There was a mix-up about delivery at the destination. No idea how it could have happened but the situation was sorted out and the box was delivered two days later. Everyone I spoke with at U-Haul was marvelously courteous and patient. I give them high marks for that. The moving help in Atlanta was speedy and efficient. I found the website to be a bit difficult.

MICHAELLYNN W.
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We ended up going to three locations after we were able to talk to a representative and make a reservation. The process took over 3 hours because inventory levels in the system were evidently incorrect.

JAMES R.
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Le client n'a pas laissé de commentaire.

Darius B.
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Le client n'a pas laissé de commentaire.

duncan S.
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Le client n'a pas laissé de commentaire.

Louis S.
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Le client n'a pas laissé de commentaire.

Donald M.
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The 20 foot van was perfect for this local move. It was easy to drive, had the Tow/Haul mode with which I'm familiar, and had a GREAT mirror setup!

shawna P.
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Overall great service! I highly recommend this company!!!

EVANDA R.
Évaluation :

I used to hate U-Haul, having had only bad experiences. You are definitely cheaper though, and in this case someone else was paying, so we went with it. You really redeemed my view of the company. The truck was satisfactory -- very rattly and loud, but it was clean and got the job done. The people and process at the location, though, were excellent -- getting in and out was efficient and easy. I was initially annoyed at having my reservation moved to a location farther than I wanted to go (even though the web site had shown availability at one closer), but again: the good and efficient service won the day.

Jose B.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

WARREN M.
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Le client n'a pas laissé de commentaire.

PAIGE O.
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Great experience!! People were friendly, knowledgeable and flexible if my plans changed. Easy after hour return process. No complaints at all.

Joyce B.
Évaluation :

the ladies that deliver th u box containers were all awesome couldnt ask for better service

LINDA C.
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The option to check-in online was very helpful. It made the arrival so much more efficient. When we dropped off, it was very convenient to have a clearly marked "equipment dropoff" area too. In and out and done! Thank you!

JASON S.
Évaluation :

Brittany provided exponential service as well as guidance for a refund that was due to me from a previous rental at an out-of-state location. It's owners like this that make a difference from renting from U-Haul. JJ Stower

Joseph B.
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Le client n'a pas laissé de commentaire.

KELLY O.
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Le client n'a pas laissé de commentaire.

Nakia L.
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I arrived when they opened to drop my truck off. A rep met me, and I explained to him that I just needed to get the dolly off the truck so that I could unload my things. He quickly unhitched the dolly. I turned the truck in the next day with no problems. They have a quick and easy drop-off.

Armondo A.
Évaluation :

Dude that took the truck was amazing and helpful. He made it quick and easy.

John R.
Évaluation :

The day before my reservation, my pickup location was changed to 609 Powder Springs Street, Marietta, GA, 30064 by U-Haul because apparently the Kennesaw location didn't have a 20' truck. When I arrived that at that new location, there was no truck there for me and the attendant was not very helpful. After waiting on the phone for 20 minutes, I was redirected to the Kennesaw location. They apparently did have a 20' truck after all. Ultimately my original choice of pickup location pulled through as it has before, I was very frustrated by the whole pickup experience.

Jonathan O.
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Great job! Efficient process and very helpful staff!

Brett R.
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Everything was awesome and your staff was amazing!

Laura G.
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Liz was very helpful, pleasant to deal with and has a great personality. The front office was very helpful and on the job. No complaints at all.

JOSEPH D.
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The inside of the cab was filthy. I used a Lysol wipe for to clean the common "touch points" (steering wheel, seat belt, handles/knobs, etc.), and the wipes were all black with filth. Very disappointing in a time where we all know how important it is to be vigilant against spreading virus germs, etc.

Adam S.
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Le client n'a pas laissé de commentaire.

Joseph B.
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Was simple and fast drop off. Service advisor was friendly and professional

Jose M.
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Le client n'a pas laissé de commentaire.

Amanda H.
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Le client n'a pas laissé de commentaire.

Jose D.
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Le client n'a pas laissé de commentaire.

Dale S.
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Le client n'a pas laissé de commentaire.

Roosevelt G.
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Le client n'a pas laissé de commentaire.

Mitchel L.
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Le client n'a pas laissé de commentaire.

Holly M.
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Le client n'a pas laissé de commentaire.

Vickie S. | Online Move In |
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Le client n'a pas laissé de commentaire.

Muhammad U.
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Good service

KEVIN M.
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Le client n'a pas laissé de commentaire.

James G.
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Le client n'a pas laissé de commentaire.

Richard C.
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Wanted to charge 25.00 to remove 2 small uhaul boxes from the trailer. While I understand there has to be a charge to offset labor costs 25.00 is an exorbitant amount for these 2 items. Employee here seems uncaring and was definitely short with me. Did not perform any part of level 1 at return.

Lynn G.
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Le client n'a pas laissé de commentaire.

Maria P.
Évaluation :

There are several uhaul locations that are closer to my home, but I will travel the extra miles to go to this location for their rentals.

Arthur H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

juanita k. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kemela C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

KEVIN F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kyle S. | Expérience générale |
Évaluation :

I'd rather drive further to Kennesaw to always work with this team. Theya re AWESOME.

ROB W. | Premières impressions |
Évaluation :

OFFICE STAFF ALWAYS HELPFUL FACILITY IS CLEAN TO THE MAX

Mia B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Sean D. | Expérience générale |
Évaluation :

Nice and secure facility! Some units are really far from the single entrance/exit which makes moving difficult when you have to make multiple trips. Also, you do not have 24hr access.

James M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Lydia K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

CARL A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

LaBRESHA i. | Expérience générale |
Évaluation :

Need more than one person in the office.

dennis d. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

LARRY L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Paris M. | Expérience générale |
Évaluation :

Very professional and codial staff members. Brandi help me me through the process and was very detailed in keeping the process smooth. even the housekeeping was friendly. 5 stars no complaints

lamaria j. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

deborah w. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

LaBRESHA i. | Premières impressions |
Évaluation :

Do not like the non climate control area. It was so hot about to pass out. Other than that it’s a great place.

warren s. | Expérience générale |
Évaluation :

If I have to use them again. I know where to store my stuff and have it safe

Jerimiah B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID S. | Expérience générale |
Évaluation :

Excellent and professional staff and service. Super clean facility. The truck was clean, spotless and drove very well. The staff takes great pride in what they do and it shows in the service and facilities they provide. We highly recommend their storage facility and rental trucks!!

Paris M. | Premières impressions |
Évaluation :

Brandy was very helpful with providing me with customer service.

CARMEN B. | Expérience générale |
Évaluation :

I was charged an excess amount but no one cared. The management is rude and while checking out I hear the manager dialing my phone ON SPEAKER and letting it be known she was frustrated with me because I parked my uhaul and then went to the restroom and got the lock off my unit because they were so busy when I first walked in. I guess I didnt move fast enough. My truck was HOURS early to return. When I asked about prorating my unit because I had just paid my unit, I was told if maybe I would have done it yesterday that they could help me. It hasn't even been s week. Uhaul clearly has no concern about customer service or satisfaction. I'm happy to be gone and will share my experience with people I know.

chimara g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tenya S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Peter T. | Expérience générale |
Évaluation :

The facility was above expectations and the staff was very helpful in all aspects.

la'toya l. | Premières impressions |
Évaluation :

The staff is extremely professional, helpful, knowledgeable and ready to assist to make move in or out a breeze.

patricia b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Eric b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jeffrey m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Doxtrenare Doc T. | Expérience générale |
Évaluation :

I love this store location and the staff is very friendly and helpful. This is a very clean location and the prices are affordable. I would recommend this location to store any items you have. Thanks for making me a happy customer and always being there when needed.

brenda f. | Premières impressions |
Évaluation :

The staff seemed eager to accommodate my needs. They were extremely helpful. They had a great coronavirus safety system and adhered to it for which I was greatful. The facility was very clean. Busy place but courteous And efficient.

deborah h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Khai Yeise J. | Premières impressions |
Évaluation :

The people inside the facility were very nice.

calvin j. | Expérience générale |
Évaluation :

Thanks, and keep up the great job !!!!!

CYNTHIA P. | Expérience générale |
Évaluation :

Pricing is more than 2 times nearby competitors with new & nice bldgs. 10 YEARS there, ZERO late/missed payments. Needed a new unit, would not even consider a SLIGHT price reduction. Bad decision. BYE

Bill M. | Expérience générale |
Évaluation :

We had a very good experience renting a truck and took advantage of the one month free storage space. We would definitely rent again from uhaul.

Tranette w. | Expérience générale |
Évaluation :

I never could get into my storage during the hours of operation. It would always be trouble using my access code. Then when I call the number that's listed no one would answer neither return my calls.

SHARYN E. | Expérience générale |
Évaluation :

I live in a different state and cannot check the unit periodically. They have always kept me notified of any problems with the unit or the lock being put on incorrectly by a family member.

Tyrom b. | Premières impressions |
Évaluation :

Good job!

beetriz v. | Premières impressions |
Évaluation :

WE've used U-Haul to transport some furniture from FL to GA. The rental fo the truck was smooth; the only downside: rental storage unit not in the same place where the truck should be returned!

William e. | Expérience générale |
Évaluation :

I moved my things out the first of the month and did noise up most of the feed I paid the same day I paid. I would like a refund on the unused portion of the month, which was MOST of the month.

KENNESAW S. | Expérience générale |
Évaluation :

The facility and staff are great. Access to the facility is a challenge, which is the only reason for not giving 5 stars.

Tyrone S. | Expérience générale |
Évaluation :

The storage facility was nice and clean- staff was very attentive and it was conveniently located in an area that I could easily access my items.

YVETTE B. | Expérience générale |
Évaluation :

Accommodating!

BRITTNEY B. | Expérience générale |
Évaluation :

The storage rooms should be open later on Fridays. Also with the surplus of moving trucks, it’s hard to navigate parking.

Otha B. | Premières impressions |
Évaluation :

Good service, the usual, we've used them before.

STEVE K. | Expérience générale |
Évaluation :

All Good!!

deanne f. | Expérience générale |
Évaluation :

From start to finish, the staff at this facility were outstanding! They were personable, friendly and professional. The storage facility was very clean with lots of carts available.

Monica A. | Premières impressions |
Évaluation :

Renting the space was easy. All charges were explained. The unit was shown and the entry was explained. Thanks for positive experience.

shannon d. | Premières impressions |
Évaluation :

Was expecting to receive free storage promotion but didn’t

STEVEN H. | Expérience générale |
Évaluation :

none

Kynisha S. | Expérience générale |
Évaluation :

Awesome team!

Erin B. | Expérience générale |
Évaluation :

Evey one was so nice and helpful I would use this uhaul ever time thank you for all your help

Tammy F. | Expérience générale |
Évaluation :

Was a good place.

Robert C. | Premières impressions |
Évaluation :

The staff here is amazing. Jonathan went well above and beyond to help me thank you .

ross r. | Expérience générale |
Évaluation :

The staff did a great job.

Sarana h. | Premières impressions |
Évaluation :

Great customer service. Clerk went above and beyond to meet my needs even in short notice.

Liza R. | Premières impressions |
Évaluation :

Excellent service!

Edward R. | Expérience générale |
Évaluation :

I had automatic pay with a payment date of the 19th. I moved out on the 18th but U-haul claimed the payment date was the 17th. Improperly charged for a full month ($192.00). I tried to resolve.

Ruth G. | Expérience générale |
Évaluation :

My storage unit was very clean. The staff was very professional and helpful with my truck rental and storage unit rental.

deborah m. | Expérience générale |
Évaluation :

I will definitely use this storage facility again if the need arises.

Eric C. | Expérience générale |
Évaluation :

U-haul made it easy to rent a vehicle and gave me my first month of storage free at a time when I really needed the convenience and break from cost. They were easy to deal with and helpful.

Laurie Y. | Expérience générale |
Évaluation :

Very good service, but my name was spelled wrong and the wrong phone number listed and given to the delivery woman.

Janith G. | Premières impressions |
Évaluation :

Curtious, friendly and extremely professional.

Edward R. | Premières impressions |
Évaluation :

Very very very nice people! Please give them a pay raise for their hard work.

JeReyna S. | Expérience générale |
Évaluation :

My u box was delivered late box damaged and my items damaged they gave me the run around, transferred me back and forward and still didn’t fix the problem I want my money Back such terrible business!

Mindy B. | Premières impressions |
Évaluation :

Brandy was exceptional and made our first time storage rental easy to understand and answered all of our questions thoroughly. Would recommend the Uhaul storage to any of our family and friends.

Kelly L. | Expérience générale |
Évaluation :

Alexis the Ubox deliverer was excellent!

Monica s. | Premières impressions |
Évaluation :

Staff was very helpful and informative.

TIMOTHY C. | Expérience générale |
Évaluation :

People in the office always helpful, friendly and kind. A great experience if you need storage. Thanks!

William A. | Premières impressions |
Évaluation :

Front Counter Staff very friendly, courteous and knowledgeable.

Aprille T. | Expérience générale |
Évaluation :

I switched to have my pod delivered rather than dropped off at the facility. They were super friendly and helpful to make that arrangement. The woman who delivered the pod was awesome!!

BRUCE R. | Expérience générale |
Évaluation :

I was a rental custodies 2 years and paid the final bill in full $159.95 and I moved out on the 15th only to be told they would keep the full amount and not prorate the amount.

Frederick J. | Expérience générale |
Évaluation :

I used a truck and three Pods, the pods contained everything from fine china to garage tools weighing hundreds of pounds. Nothing shifted during transport, nothing broken in any way. A first!

Stephanie S. | Expérience générale |
Évaluation :

Staff was very helpful and communicative when I was ready to have my U-boxes delivered after a cross country move. I appreciated having one less thing to worry about!

Henry B. | Expérience générale |
Évaluation :

Do not use the Upod service from this location.They misplaced my box multiple times and also had it assigned to another person. Luckily I had a lock on it to prove it was mine.

JESSICA F. | Expérience générale |
Évaluation :

I'm happy with everything about U-Haul, EXCEPT that my U-Box was not ready for access the day and time of my scheduled appointment. I had to come back the next day, so that was a big inconvenience.

Brenda V. | Premières impressions |
Évaluation :

My recent experience was disappointing. It's ridiculous that none of your people can be reached directly when working on a problem! I was over charged. It took an inordinate amount of time to resolve.

Marlissa E. | Expérience générale |
Évaluation :

This Uhaul has bad customer service. I advise you to use a different company when it comes to using Uboxes.

GARY L. | Expérience générale |
Évaluation :

Staff is incompetent. Was quoted one price then charged more. Credit card was charged 2nd time without authorization called the Manager several times and left messages, he would not return my calls

Mark J. | Expérience générale |
Évaluation :

N/A

Marcus B. | Expérience générale |
Évaluation :

Great service, the only issue was it took a week for uhaul to take back the empty container

DEBORA P. | Réservation |
Évaluation :

Great customer service

john h. | Expérience générale |
Évaluation :

The storage unit and the rental office for the trucks together very convent , what you need is there for you. Very very good.

Katherine M. | Expérience générale |
Évaluation :

We had a great experience using both the U-Haul truck and renting a storage unit. Would highly recommend them.

Rhonda F. | Expérience générale |
Évaluation :

Highly recommend this company. The employees were very friendly and helpful. Thank you

Tawnee W. | Expérience générale |
Évaluation :

The service at the counter and by the Ubox drop off staff were both amazing. However I was never notified if my Ubox has been picked up and stored yet and it has been 2 days. On hold 15+ min twice

roy r. | Expérience générale |
Évaluation :

Staff friendly and returned phone calls! They worked with me on the tight deadline with moving in.

Jarveen P. | Expérience générale |
Évaluation :

I am unable to comment on the facility because I did not visit your location. However, your driver Alexis was great! She was pleasant, fast, communicated well and was easy to work with!

Jack V. | Expérience générale |
Évaluation :

The people behind the counter do not know how three ubox process works. It took 3 tries to get my ubox out of the "warehouse"

diane w. | Expérience générale |
Évaluation :

No problems at all

Carol W. | Réservation |
Évaluation :

Very good experience !

Marion D. | Expérience générale |
Évaluation :

The customer service was really good. The delivery person did a great job, she went the extra steps to place the box where I needed it.

ERIC B. | Expérience générale |
Évaluation :

Did a nice job with my unit

Ellen L. | Expérience générale |
Évaluation :

My u box was not delivered on the date Uhaul Committee to delivering. Received 2 calls telling me it would be delivered on Friday 9/28 but it wasn’t. Couldn’t get anyone to answer the phone x2 days.

shani M. | Expérience générale |
Évaluation :

I was charge for an entire month when I was only trying to have my things shipped there and picked up

shirley s. | Réservation |
Évaluation :

Keep up the good work fast service and wonderful cheerful staff.

sarah f. | Expérience générale |
Évaluation :

Excellent service , the best in the market. Highly recommended. I'm very pleased with Uhaul customers service. !!!

AMY A. | Expérience générale |
Évaluation :

thank you

Cynthia J. | Expérience générale |
Évaluation :

Good job

James F. | Expérience générale |
Évaluation :

na

Amanda B. | Expérience générale |
Évaluation :

I would definitely use this facility again if the need arise. There are other storage companies closer to where I live but I wouldn't consider them at all. I felt safe and secure at U-Haul.

ANNIE M. | Expérience générale |
Évaluation :

U-Haul changed delivery date 1 day b4 planned day with a call and no msg left. I was given Incorrect info that I couldn't pickup the U-Pod w/my truck. I inconveniently picked-up the Pod 5 days later.

Debbie J. | Expérience générale |
Évaluation :

We did not go to the facility. Our Uboxes were delivered promptly and picked up when scheduled. The employee was courteous and efficient. It was an excellent experience.

Matthew F. | Expérience générale |
Évaluation :

Very helpful and kind staff.

Benjamin H. | Expérience générale |
Évaluation :

Everything was great through my storage experience, however I did notice two different people that didn’t seem to own a storage unit just walking around the facility and then left when I saw them.

BOBBI C. | Réservation |
Évaluation :

The service was excellent but.....the reservation isn’t until September 22.

tricia f. | Expérience générale |
Évaluation :

We had a hard time getting ahold of people to help us schedule a time to pick up our Ubox. The local store never answered the phone and the main customer service # gave varied answers to our questions

Shannon P. | Expérience générale |
Évaluation :

Belinda the assistant manager is so rude and does not know how to treat customers. First she needs to go get a facial and then take a training course on how to handle customers.

MARSHA F. | Expérience générale |
Évaluation :

Great overall experience

Anthony T. | Réservation |
Évaluation :

All of the staff that I interacted with were very friendly and helpful.

hannah w. | Expérience générale |
Évaluation :

The staff and manager, Rob, were outstanding!!!

Mildred S. | Expérience générale |
Évaluation :

"killer" deal breaker:was never informed that prices increase. Only found out after already moved in.You dont do business like that, especially to people on fixed income like me.

Drago P. | Expérience générale |
Évaluation :

The overall experience was great. If I move again, I will use U-hail. It would have been better in the U-boxes were picked up earlier. It took a week to pick them up after we finished unloading.

Benjamin H. | Réservation |
Évaluation :

Everything was great, reservation over the phone let me know all that I needed and the transition into storage and returning the truck was simple and easy. Had to change my return time with no problem

Leon R. | Expérience générale |
Évaluation :

My experience at U-Haul was a good one. The staff was friendly and professional. I would not hesitate to use them for any of my future moving or storage needs. L. J. Reed.

DACIA S. | Expérience générale |
Évaluation :

No comment

Manuel G. | Expérience générale |
Évaluation :

Very good service thank you verry much.

ELVISA T. | Expérience générale |
Évaluation :

I had a HORRIBLE experience here. Every single time that I needed to access my UBOX I had to wait. And there are not enough certified fork lift operators. I hated it ,it was very annoying. Hated it!

Donigan t. | Expérience générale |
Évaluation :

Good place for storage

Laurence P. | Expérience générale |
Évaluation :

thank you, I was very well pleased with every thing

Mike S. | Expérience générale |
Évaluation :

The U-Box was the perfect solution to my temporary storage needs. Scheduling was hassle free, and the delivery and pick-up operator was cheerful and helpful, and on time!

ROSE C. | Expérience générale |
Évaluation :

The U-Boxes I rented were just perfect for my needs. They were delivered and picked up by Alexis and she did a Great Job. She was very Professional, well skilled and knowledgeable about the service.

Caretta S. | Expérience générale |
Évaluation :

Nice, Friendly staff and knows how to communicate the process to you. Ubox delivered without error & no damages.

SYLVESTER J. | Expérience générale |
Évaluation :

Awesome service

Donald B. | Expérience générale |
Évaluation :

Affordable space

Mary D. | Expérience générale |
Évaluation :

We had no issues with our UBox rental. Staff and employees are helpful, and friendly.

CHERYL T. | Expérience générale |
Évaluation :

They were under staffed. I waited more than 30 minutes. The agent was new and not familiar with exactly what to do.

Michael C. | Expérience générale |
Évaluation :

7pm closing for the storage access wasn’t ideal. I work until almost 6pm, so trying to get to the unit in time when I needed to was nearly impossible. That was the only downside to using the facility.

IRVIN F. | Expérience générale |
Évaluation :

It has been a pleasure doing business with this company.

amar r. | Expérience générale |
Évaluation :

Manager was not friendly at all. Otherwise staff was very friendly. Manager is a jerk that is not personal at all.

william h. | Expérience générale |
Évaluation :

New woman associate was very accomadating

Colleen M. | Expérience générale |
Évaluation :

uhaul installed ball and hitch came unscrewed while towing

Non reviews have been submitted for this location.

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