Stay on itALIX I.
Customer Reviews for U-Haul Moving & Storage of Kennesaw
Pour nous contacter
Kennesaw, GA 30152
(Directly across from Hooters Cobb County Airport 1/2 mi N of Store)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DIA S.
Guys were awesome. I had a blown fuse on my trailer lights, and they diagnosed and fixed the problem so I could get on the road!FRANK S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Amber J. | Premières impressions
Le client n'a pas laissé de commentaire.DENNISEDWARD F.
I close my storage number 0419 as of March 2020. I did not close storage number 0423 which is still active.JOANNE S. | Expérience générale
It was the original pickup location that was the problem. The truck was there but the guy refused to let me have it because I was a few minutes late for the pickup. This is RIDICULOUS! Having to go to the main hub location put me over AN HOUR late when I had a time schedule for the move. I will think twice before I ever use U-Haul again. Definitely will NOT use the local pick up location.KEITH S.
The trailer I was given was in the worst condition of any trailer I've ever rented. I needed to put Flex Seal tape on several places where rivets were missing and other holes were in the trailer to ensure water would not get in during rains. Also needed to tighten the upper door latch because it was loose and rusted and the location did not have tools to tighten it.DALE P.
Quick, efficient & very Friendly!!!KEITH M.
Le client n'a pas laissé de commentaire.JERRY C.
No problems with anything, very courteous employees!LINDA D.
Le client n'a pas laissé de commentaire.STEPHEN H.
Only issue I have is the pricing at Uhaul appears to be market driven and can fluctuate during peak moving times.WILLIAM M.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.LISA A.
All great. Helpful employee, easy, fast return. Great operating hours.MICHAEL W.
Le client n'a pas laissé de commentaire.Randal N.
Very easy to set account up online. Very friendly and helpful staff.Byron G. | Premières impressions
Be upfront with the feeYEDEDYA G.
Le client n'a pas laissé de commentaire.RICHARD H.
The team there are AWESOME! Super friendly and helpful. I give them 5 Stars!!RICHARD F.
Le client n'a pas laissé de commentaire.ANGEL T.
my reservation was moved to another location, i did not get my reservation guarentee , and i was double chargedJOHN K.
Le client n'a pas laissé de commentaire.SCOTT M.
Le client n'a pas laissé de commentaire.LACIE G.
To improve: Communication UBox- Client Good: Quality and prizePedro M.
Great service as alwaysDOUGLAS S.
Just keep it running as smooth as it is running now! A+++BORIS G.
Le client n'a pas laissé de commentaire.Carol H.
Le client n'a pas laissé de commentaire.EDWARD S.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.DOUGLAS S.
Great customer service from guy with the curly hair, sorry for forgetting your nameRASHEED K.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.GABRELA L.
Le client n'a pas laissé de commentaire.ESTHER D.
Le client n'a pas laissé de commentaire.Monet G. | Expérience générale
This really worked out for me. I felt safe and secure. I also felt I could access my belongings when I needed to. Thank you for your service!!!Debra M. | Expérience générale
Everything was fine..KENDRICK H.
Le client n'a pas laissé de commentaire.Steve J.
Le client n'a pas laissé de commentaire.KENDAL A.
Le client n'a pas laissé de commentaire.DEREK M.
Le client n'a pas laissé de commentaire.NATHANIEL G.
Air conditioning did not work in the truckCORY C.
Le client n'a pas laissé de commentaire.nate b. | Expérience générale
Excellent service à la clientèle.DOUGLAS S.
Great central location on Cobb Parkway. Noticed large amount of exterior/covered storage for pods, RV's and Uhaul trucks/trailers. Onsite propane tanks available for RV's and propane tanks. Very smooth and quick drop off. Staff inquired if any problems with trailer and unhitched from my truck - I was out in less than in 10-minutes. Very pleased with experience.Bill S.
The location wasn't even near where I was moving from. It added quite a bit of driving. There are locations closer to where I was moving from but they made me drive over half an hour.Benjamin O.
Le client n'a pas laissé de commentaire.SHAKIL V.
Le client n'a pas laissé de commentaire.THOMAS P.
Le client n'a pas laissé de commentaire.GEORGE M.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.STEPHEN C.
Your customer service is the very best. Uhaul need to give some of these other businesses a class. Merci encore.NANNETTE P.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.DERRICK S.
Le client n'a pas laissé de commentaire.CESAR J.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.BRETT C.
All good, I even brought them a dozen donuts based on the prior good serviceJOHN G.
Reserved a 4'x8' trailer 2 weeks ahead of time. For some reason, I was given and charged the rate for a 5'x8'. I didn't realize the mistake until I was returning. I was told they didn't really know why, but it was probably because that size wasn't available and there was nothing to be done. Very deceiving. I will not use UHAUL again.ADAM C.
Le client n'a pas laissé de commentaire.HUAN D.
Le client n'a pas laissé de commentaire.WILLIAM U.
Le client n'a pas laissé de commentaire.TROY L.
Le client n'a pas laissé de commentaire.Jay F.
Uhaul app at my iPhone 12 is not going through when I start to pick up my reservation truck at the store. So that I have to wait for more time at counter.LIFU Z.
We were suppose to pick up at the Canton Rd. Marietta location and when I called for an eariler pu time they said that our trailer was booked to someone else and we had to call uhaul and schedule to pu at Cobb Parkway.. Costed me extra hours and downtime to have to go in traffic to pick up and drop off at this location. When I called canton road to ask again cause I could see the trailer in their parkinglot by my house they assured me it was rented for pu in the morning. As we left our house the next morning the trailer at canton road near our house was still sitting right there in their parking lot. It costed us hours of time and ended up having to stay over out of town an extra day to complete our work.LADONNA H.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.Brett C. | Premières impressions
Le client n'a pas laissé de commentaire.CLAUDE M.
The U-Box with trailer is a convenient concept that ensures unencumbered access. One can safely park this unit in your driveway, close to the house access point. No truck or container that blocks the road.Gerhard S.
Good serviceWALTHER S.
Le client n'a pas laissé de commentaire.Min H.
Both rear clearance markers on the trailer were burned out.LARRY M.
Le client n'a pas laissé de commentaire.Patricia B.
Le client n'a pas laissé de commentaire.Erin T.
The staff were professional and courteous.LORRAINE T.
Le client n'a pas laissé de commentaire.saundra J.
Le client n'a pas laissé de commentaire.ROUZBEH H.
Le client n'a pas laissé de commentaire.MANUEL H.
It was extremely easy and stress-free. The associates acknowledging me and we're friendly, professional and helpfulTeresa G.
Le client n'a pas laissé de commentaire.PERCY G.
The after hours check in app doesn't work! I wasted 30 minutes trying, called 800 number and they couldn't help either. I was told there would be a 20 $extra charge for not using it, so I tried to make it work. They didn't charge the 20 $but I should charge them for my time wasted on their app that doesn't work!BRADFORD A.
Gentlemen who help me was friendly and happy. Very happy with experience!DONALD H.
Good service.ARTHUR C.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.KAIA D.
Le client n'a pas laissé de commentaire.Angela J.
Very Helpful and efficientMargo S.
Could use more lighting inside of each unit.Megin B. | Expérience générale
Le client n'a pas laissé de commentaire.kelly W.
Le client n'a pas laissé de commentaire.IVANT F.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.MERCY ADUTWUMWAA B.
My box was a week late, the manager in West Springfield argued with me about refunding the amount I was owed, my lock was broken, and my belongings were damaged. The company needs to provide the times of delivery earlier than 12 hours ahead of time. I will carry my belongings by foot for the thousand mile trip over using this service again.meghan O.
Super nice folksCHRISTOPHER C.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.IKEIA B.
I didn't have a problem with the location. I did have a problem with the hidden charges that were not told to me on the phone when updating my reservationSHAWNTA T.
Every person there was great, picking up and dropping off. Perfect 10DENNIS D.
I was amazed by everything. I was not expecting a lot but the employee was extremely courteous and helpful. Professional and great. thank you U-Haul.earl S.
Le client n'a pas laissé de commentaire.ULONCKA J.
Le client n'a pas laissé de commentaire.JOSEPH L.
The experience with the initial uhaul i had booked was horrible The company (Goodyear) that uhaul partnered with did not put the key to the uhaul in the lock box. Spent hours trying a code that didn't even have a key inside Then a customer service representative had to book another uhaul for us after wasting hours and hours of the time.Tobenna O.
The most helpful staff member was Brandi in Kennesaw UHaul Storage. Otherwise, I would not recommend putting any items in your storage container that you can't live without for a month. The first movers we reserved through UHaul initially requested a reschedule for two days after the planned date. Then they cancelled on us same-day on their requested day. After I contacted customer service and clearly outlined our needs, a UHaul rep reserved our second movers. These movers did not have a vehicle able to pick up our storage box, thus the reservation was unusable. The third movers were much better, but we waited an extra 7 days for our belongings. UHaul charged my credit card for each mover, so I had to wait for a refund of the 500 $they had on hold. I got extremely lucky that my local manager, Brandi, was willing to arrange the third moving team with her traffic controller and make sure my box was taken care of. She also arranged for the 50 $/ day late refund that is standard for all Uhaul box shipments.Elissa C.
Le client n'a pas laissé de commentaire.JOHN K.
Well run location. Rental agent was able to quickly allocate a trailer, complete the rental agreement and hook trailer to towing vehicle.CHARLES C.
Even though the website overbooked the size unit we had reserved, Brandi was able to give us two smaller units to accommodate us.Thomas D. | Premières impressions
Request military veteran's discountFREDERIC G. | Premières impressions
I will rate depending on if all my deposits are returned and they keep what was promised to mejerimie J. | Premières impressions
The facility was well-maintained, clean, and bright. The staff was customer oriented and very helpful, despite me needing to change storage rooms three time!Scott P. | Premières impressions
Le client n'a pas laissé de commentaire.kelli d. | Expérience générale
Le client n'a pas laissé de commentaire.Katrina E. | Expérience générale
Le client n'a pas laissé de commentaire.FOLASADE A. | Premières impressions
Kennesaw U-haul has the best staff and cleanest property in America. The staff needs to receive a bonus in their next paycheck on my behalf. They always have gone beyond to assist me since 2018. I tell everyone I know about U-haul Kennesaw.carolyn j. | Expérience générale
You guys are unbelievably pleasant and helpful all the time! Thank you! Great experience!Derek M. | Expérience générale
The storage was outstanding the staff was exceptional.DANNIE W. | Expérience générale
Le client n'a pas laissé de commentaire.Tammy B. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE F. | Expérience générale
Le client n'a pas laissé de commentaire.Bianca T. | Premières impressions
Le client n'a pas laissé de commentaire.Selena W. | Expérience générale
The management team needs to work on their customer service. I do not understand how you work in customer service and do not know how to deliver the service properly. If you are having a bad day that is ok but step off the floor for a second to get yourself together. You never know what a person is going thru yes yes yes but be mindful of the energy that you are spreading. Take leadership classes if you need to.Keirra W. | Expérience générale
Le client n'a pas laissé de commentaire.Scott h. | Expérience générale
Le client n'a pas laissé de commentaire.Helen b. | Premières impressions
My experience at this location has been superb! I've had 3 units there and renting the trucks have been so easy and the staff is always friendly, helpful and nice! Moving can be so stressful, this part of the move has been great!Derek M. | Expérience générale
I wish the office could close at 9pm,but 7 is good.CATHERINE D. | Premières impressions
Le client n'a pas laissé de commentaire.jaquita j. | Premières impressions
Le client n'a pas laissé de commentaire.TODD C L. | Premières impressions
Great experience overall, however my Id access code after hours didn't let us in and we were delayed a whole day and issued half day of work because of it.MIXILINETTE S. | Premières impressions
Le client n'a pas laissé de commentaire.donna f. | Premières impressions
Prices was too highELLA J. | Expérience générale
Manager ( Brandy) was very helpful. She went that extra little bit to make our time there go easy . A few hiccups with our code but was handled very well.Dale m. | Expérience générale
This U-Haul had it all…Storage, trucks, & supplies. I rented a space for 5-1/2 years and when I took my stuff out of storage for the last time, there was no dirt or even dust on the boxes or furniture. That tells me how well maintained this storage facility is. I will definitely rent a unit again from here.kelly g. | Expérience générale
Great service!Mark C. | Premières impressions
Le client n'a pas laissé de commentaire.Quan N. | Premières impressions
The facility and staff served us well. Thank you.EDWIN G. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT M. | Expérience générale
Nice. And clean area easy unloading decks. Very pleased Thanks .Jose M. | Premières impressions
Le client n'a pas laissé de commentaire.Rebekah w. | Premières impressions
Le client n'a pas laissé de commentaire.BARBARA A. | Expérience générale
Le client n'a pas laissé de commentaire.Luke P. | Expérience générale
The " south of the border" of storage.Awsome!ROBERT C. | Premières impressions
This is a very nice facility. The staff is very nice.Sheryl L. | Online Move In
Staff was great! Facility is way better than you would expect! Overall, very satisfied!RYAN W. | Expérience générale
Everyone that I chatted with in Person or on phone was very pleasant, and helpful. I was only had my storage unit for two months. They made my experience comfortable. 5 starsLORI-ANN C. | Expérience générale
The Manager was very helpful.A real professional..Larry J. | Expérience générale
Le client n'a pas laissé de commentaire.Shaqwon W. | Expérience générale
Even though the unit I reserved was not available, the staff did their very best to help me with what I needed. I really appreciate them for their help. Thank you!!!!Terrance M. | Premières impressions
Staff was professional and polite.JACQUELINE DENIS D. | Premières impressions
Le client n'a pas laissé de commentaire.Nasha S. | Premières impressions
Rideshare app or website was not compatible with phone, received continual prompts of unable to verify location try again.TERANCE T. | Premières impressions
Le client n'a pas laissé de commentaire.VERANISA S. | Premières impressions
The Kennesaw location is exceptionally clean. The restroom in the storage unit lobby was spotless, and I'm a clean freak. I like that there's an area to leave items you no longer need so others can use them. I really like the carts. There are several available for your use. Not all storage facilities offer carts, and as stated, this location is the cleanest storage facility I've ever used. Brandi is very friendly and easy to work with.karen l. | Expérience générale
Le client n'a pas laissé de commentaire.Robert C. | Expérience générale
Le client n'a pas laissé de commentaire.Kwesi K. | Online Move In
Le client n'a pas laissé de commentaire.bill b. | Premières impressions
I got a tour from a tiny lady that was as sweet as she could be. I signed up on the day after a big storm and your systems weren't completely up. Brandy took care of me and got it all figured out anyway. Great crew. Best facility in kennesaw.Larry H. | Premières impressions
Le client n'a pas laissé de commentaire.Vickie S. | Online Move In
Le client n'a pas laissé de commentaire.Arthur H. | Premières impressions
OFFICE STAFF ALWAYS HELPFUL FACILITY IS CLEAN TO THE MAXROB W. | Premières impressions
Le client n'a pas laissé de commentaire.Mia B. | Premières impressions
Le client n'a pas laissé de commentaire.dennis d. | Premières impressions
Le client n'a pas laissé de commentaire.deborah w. | Premières impressions
Le client n'a pas laissé de commentaire.Tenya S. | Premières impressions
The staff is extremely professional, helpful, knowledgeable and ready to assist to make move in or out a breeze.la'toya l. | Premières impressions
The staff seemed eager to accommodate my needs. They were extremely helpful. They had a great coronavirus safety system and adhered to it for which I was greatful. The facility was very clean. Busy place but courteous And efficient.brenda f. | Premières impressions
The people inside the facility were very nice.Khai Yeise J. | Premières impressions
Curtious, friendly and extremely professional.Janith G. | Premières impressions
Staff was very helpful and informative.Monica s. | Premières impressions
Keep up the good work fast service and wonderful cheerful staff.shirley s. | Réservation
All of the staff that I interacted with were very friendly and helpful.Anthony T. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!