U-Haul Moving & Storage of Kennesaw

9165 évaluations

2085 Cobb Pkwy   Kennesaw, GA 30152
(Directly across from Hooters Cobb County Airport 1/2 mi N of Store)

(770) 792-8555

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(770) 792-8555

2085 Cobb Pkwy
Kennesaw, GA 30152

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary R. 
Évaluation :
5

Easy online rental, pickup and return process. Truck was very clean.

DOMINIQUE B. 
Évaluation :
5

Outstanding customer service. Friendly, knowledgeable and ready when I showed up with my reservation. Clean, fully functional trailer. Quick, easy, friendly turn-in. All-around great experience. It's the way service should be everywhere! Thanks! JW

Johnny W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deelip P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFERY D. 
Évaluation :
5

Professional, pleasant, truck ran like a charm. I hope Billy made it to the office in time for his chicken biscuit. Heard it on the talkies as I was walking out the door. Chicken Biscuit...tasty.

JAMES B. 
Évaluation :
5

Nothing. U-Haul had their things together. Thanks U-Haul.

Erik M. 
Évaluation :
5

Chris and Brandy were amazing. Thank you!!!

BRITTANY F. 
Évaluation :
5

Lower rate would be the only thing.

Justin W. 
Évaluation :
5

We always use this location

John Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry n.  |  Expérience générale 
Évaluation :
5

This UHaul location takes great care of me every time I need a rental. Excellent people.

Michael H. 
Évaluation :
5

Everyone at this location was very friendly and professional. I would definitely recommend them to my friends and family.

KELLY B. 
Évaluation :
5

Very beautiful experience

JUDY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn L. 
Évaluation :
4

The ubox driver who deliverd and picked up the boxes was fabulous. Jamika was very considerate, dependable, friendly, polite and good at her job. A++ for Jamika.

Daniella C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR M. 
Évaluation :
1

Why say the van is 19,95 $ yet you charged me 79 $? This is just day light robbery. I feel that I was just conned.

Paul K. 
Évaluation :
3

Have competent staff that can explain policies and rules. If I don't work there, do just expect me to know the policies of your business.

CHRISTOPHER T. 
Évaluation :
5

My reservation vehicle was not available however the representative quickly resolved it by substituting another comparable vehicle and I was on my way.

Mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HUBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDY Y. 
Évaluation :
5

I really love the customer service. The people are always courteous and professional; however, Internet improvement is desperately needed at this location. Takes an incredibly long time to get processed. Also, using the app at the location was very slow.

Debra M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SEAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy P. 
Évaluation :
5

Great Customer Service. Employee that I worked with was friendly and helpful.

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIVINUS O. 
Évaluation :
5

Overall, my experience was great. My reservation was expensive (moving across the country and towing vehicle). I was given a fair quote and the associates at the pickup location were nice to talk to and helped me out in every way possible. I even made some last minute changes to my order and was satisfied with the result (destination change due to weather/safety concerns). I was double charged for my order though, which was not pleasant (confirmed as a documentation error), but Zane Martin and Candie Powers solved the issue and refunded the double charge amount in just about an hour over the phone. Zane and Candie provided amazing customer service. Their calm demeanor and proper communication skills reassured me that I would be taken care of. Best customer service I have received over the phone. I researched customer issues with Uhaul while on the phone with Zane and Candie - Double charging is clearly a problem with this company, probably due to an operations bug when making destination changes. This is a problem that needs to be addressed in their supply chain if it isn't already. Every other experience with Uhaul was perfect.

STUART L. 
Évaluation :
5

One of the best U-Haul Corporate locations!

DANNY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULA L. 
Évaluation :
1

Multiple employees without masks. Wear a mask.

Kyle E. 
Évaluation :
1

Tell the customer exactly what the charges will be at the same time the customer drops the rental back off not later when they're asleep at 2:00 am and woke up by a email stating I was charged an extremely high bill that I was never going to accept

WESLEY B. 
Évaluation :
5

Good checkout and check in process. Cheerful and helpful.

Bruce R. 
Évaluation :
5

Very quick and on point service.

Hashim K. 
Évaluation :
5

Thank you guys always smooth rentals and returns.

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY F. 
Évaluation :
5

U-Haul is Great. The staff is professional, helpful, and friendly.

CYNTHIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G. 
Évaluation :
5

Fast and efficient when we returned truck.

LEIGH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY D. 
Évaluation :
5

All Good

Dennis C. 
Évaluation :
5

Everyone at the rental facility was super nice and very helpful!!

SUSAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS G. 
Évaluation :
5

This Kennesaw location is simply the best. Keep up the good work.

MICHAEL H. 
Évaluation :
3

The only issue we're having is the lack of response about an error on our order, we asked for a moving dolly to be in our order and foot some reason it wasn't there. We had to extend our time and never could get in contact with support or the store again after we picked up the truck.

Corey D. 
Évaluation :
5

Although clean and maintained there was one of the belts that was worn and eventually broke. But it worked as needed. So therefore I rated it sufficient. I've rented a few times here. Pleasant staff and helpful. Will continue to rent when i need equipment! Do you ever sell enclosed trailers? I truly would love to purchase one!

JOHN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RODNEY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMARI M. 
Évaluation :
5

Good friendly staff

Marvin T. 
Évaluation :
5

I was completely satisfied ! Everything went so smoothly from beginning to end . No line when I walked in , staff were very pleasant and knowledgeable . U -Haul is definitely the go to place to do business with .

gracie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa C. 
Évaluation :
1

Can y'all check the uhaul trucks before you let people rent them please. I was late for work. Smh

NANCY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIGUEL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
3

Moving help is pretty much a scam and giving uhaul a bad name.

Shirley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GWENDOLYN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDGAR N. 
Évaluation :
5

Everything went smoothly.

Everett B. 
Évaluation :
5

Nothing service was excellent!

Amy L. 
Évaluation :
5

I was surprised at how quickly and efficiently my rental of a Cargo Van went once I arrived at the location The vehicle was so clean it seemed almost new. No problems driving on freeway or business streets. Sales and maintenance personnel were upbeat, polite, and solidly professional. If I need anything else to rent or purchase,from UHAUL, this is the first place I'll go.

Paul M. 
Évaluation :
3

Make sure the trucks are in good driving condition. My truck was so out of line, it made driving at night, in the rain very difficult and dangerous. The steering wheel felt very loose.

MARGUERITE L. 
Évaluation :
4

The only person I seen was the guy at the fuel pumps and clheck in but he was very friendly and answered any question I had. He did his job very well.

Anita B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin S. 
Évaluation :
2

When I called to let the representative know that I would be a couple of hours late she said that it was fine. She stated that the vehicle wasn't reserved and there was no issue. The representative failed to inform me that you were going to charge me another days rent for returning the vehicle 3 hours late, if this was the case I would have kept it and returned the following day so you wouldn't have to charge me the "after hour service fee", which no one was there to help me. This is a poor way to do business and I'm very disappointed.

robert L. 
Évaluation :
5

Our pickup location was clueless about U-boxes, which almost destroyed this process for us. Increase training for locations about the process involved with u-boxes. I was left thinking that I could load the box at my leisure at the location but that was not at all what was available to me. I'm pleased that everything made it ok, I couldn't be happier, especially the Kennesaw, GA location. They were really great!

William T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce B. 
Évaluation :
1

The customer service rep was very rude and y'all charged me more than I was supposed to be charged

NAOMI D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AMADOR R. 
Évaluation :
5

Very easy and quick process to return trailer

Brian R. 
Évaluation :
5

It was as expected, and when they were out of the hand truck I reserved, they upgraded me to the next one at the same cost. This was a good Uhaul experience.

MAHER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA B. 
Évaluation :
5

All good

Eddie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNATHAN W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tabitha K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRABHU D. 
Évaluation :
2

Because requested information was never sent to me. Good afternoon, I need help with the amount you billed me for the last two days of my trip. I talked with Brandi at Uhaul Kennesaw. She said she sent me a copy of conversation with salesperson. I rented truck for 3 days, call back to request two addition days. I ask the charge and was told it would be 40 $additional Dollars per day. I asked if there where any additional charges and was told NO. Brandi said she sent me an email with conversation which I never received. I call back, gave two emails and asked for the recording of my call again. I was told that Brandi would be notified. I have not received any emails where She claims they told me about additional charges. I am requesting that I only pay 40 $dollars a days for two days as I was told. I am requesting credit on any additional mileage the two additional days since I was not told about them. You can reach me at 704 661- 9667. Thank you, I look forward to hearing from you. Betty Singleton.

BETTY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARRY G. 
Évaluation :
4

There were a lot of problems with pick-up site and equipment and the reservation. On-line check-in was impossible to navigate. They had it straight by the time I picked up the van and the van only had 4 700 miles on it. Drop-off was easy.

THOMAS H. 
Évaluation :
3

When we picked up the truck in Abingdon, VA, paperwork indicated the fuel tank was 3/4 fuel. I was told to refill it to the 3/4 point... and I did.... actually a little more than required. The attendant looked at my paperwork from Abingdon and told me I needed to add additional fuel. I asked him to recheck the paperwork... he then questioned me more than once and suggested the attendant in Abingdon didn't indicate the fuel level on the paperwork clearly. YOU know, I had already committed 300 $plus dollars to the rental of the truck. I would not have tried to rip off Uhaul for 5 $buck of gas. I left offended. Next time maybe Budget or Hertz-Penske????

Stan G. 
Évaluation :
5

Great Experience!

CYNTHIA W.  |  Expérience générale 
Évaluation :
5

HIghly Recommend!

CHARLESLEON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce B. 
Évaluation :
4

having to make a u-turn to get to entrance off of hwy 41 ......need to be better ,

DONALD M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jake M. 
Évaluation :
5

Have used location Before . Alwas well Managed

THOMAS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON F. 
Évaluation :
5

I got a tour from a tiny lady that was as sweet as she could be. I signed up on the day after a big storm and your systems weren't completely up. Brandy took care of me and got it all figured out anyway. Great crew. Best facility in kennesaw.

Larry H.  |  Premières impressions 
Évaluation :
5

Excellent Service!

CYNTHIA W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juanita k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kemela C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN F.  |  Expérience générale 
Évaluation :
5

I'd rather drive further to Kennesaw to always work with this team. Theya re AWESOME.

Kyle S.  |  Expérience générale 
Évaluation :
5

OFFICE STAFF ALWAYS HELPFUL FACILITY IS CLEAN TO THE MAX

ROB W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mia B.  |  Premières impressions 
Évaluation :
4

Nice and secure facility! Some units are really far from the single entrance/exit which makes moving difficult when you have to make multiple trips. Also, you do not have 24hr access.

Sean D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lydia K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL A.  |  Expérience générale 
Évaluation :
5

Need more than one person in the office.

LaBRESHA i.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY L.  |  Expérience générale 
Évaluation :
5

Very professional and codial staff members. Brandi help me me through the process and was very detailed in keeping the process smooth. even the housekeeping was friendly. 5 stars no complaints

Paris M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lamaria j.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

deborah w.  |  Premières impressions 
Évaluation :
4

Do not like the non climate control area. It was so hot about to pass out. Other than that it's a great place.

LaBRESHA i.  |  Premières impressions 
Évaluation :
5

If I have to use them again. I know where to store my stuff and have it safe

warren s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerimiah B.  |  Expérience générale 
Évaluation :
5

Excellent and professional staff and service. Super clean facility. The truck was clean, spotless and drove very well. The staff takes great pride in what they do and it shows in the service and facilities they provide. We highly recommend their storage facility and rental trucks!!

DAVID S.  |  Expérience générale 
Évaluation :
5

Brandy was very helpful with providing me with customer service.

Paris M.  |  Premières impressions 
Évaluation :
2

I was charged an excess amount but no one cared. The management is rude and while checking out I hear the manager dialing my phone ON SPEAKER and letting it be known she was frustrated with me because I parked my uhaul and then went to the restroom and got the lock off my unit because they were so busy when I first walked in. I guess I didnt move fast enough. My truck was HOURS early to return. When I asked about prorating my unit because I had just paid my unit, I was told if maybe I would have done it yesterday that they could help me. It hasn't even been s week. Uhaul clearly has no concern about customer service or satisfaction. I'm happy to be gone and will share my experience with people I know.

CARMEN B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chimara g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tenya S.  |  Premières impressions 
Évaluation :
5

The facility was above expectations and the staff was very helpful in all aspects.

Peter T.  |  Expérience générale 
Évaluation :
5

The staff is extremely professional, helpful, knowledgeable and ready to assist to make move in or out a breeze.

la'toya l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey m.  |  Expérience générale 
Évaluation :
5

I love this store location and the staff is very friendly and helpful. This is a very clean location and the prices are affordable. I would recommend this location to store any items you have. Thanks for making me a happy customer and always being there when needed.

Doxtrenare Doc T.  |  Expérience générale 
Évaluation :
5

The staff seemed eager to accommodate my needs. They were extremely helpful. They had a great coronavirus safety system and adhered to it for which I was greatful. The facility was very clean. Busy place but courteous And efficient.

brenda f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deborah h.  |  Expérience générale 
Évaluation :
5

The people inside the facility were very nice.

Khai Yeise J.  |  Premières impressions 
Évaluation :
5

Thanks, and keep up the great job !!!!!

calvin j.  |  Expérience générale 
Évaluation :
1

Pricing is more than 2 times nearby competitors with new & nice bldgs. 10 YEARS there, ZERO late/missed payments. Needed a new unit, would not even consider a SLIGHT price reduction. Bad decision. BYE

CYNTHIA P.  |  Expérience générale 
Évaluation :
5

We had a very good experience renting a truck and took advantage of the one month free storage space. We would definitely rent again from uhaul.

Bill M.  |  Expérience générale 
Évaluation :
2

I never could get into my storage during the hours of operation. It would always be trouble using my access code. Then when I call the number that's listed no one would answer neither return my calls.

Tranette w.  |  Expérience générale 
Évaluation :
5

I live in a different state and cannot check the unit periodically. They have always kept me notified of any problems with the unit or the lock being put on incorrectly by a family member.

SHARYN E.  |  Expérience générale 
Évaluation :
5

Good job!

Tyrom b.  |  Premières impressions 
Évaluation :
4

WE've used U-Haul to transport some furniture from FL to GA. The rental fo the truck was smooth; the only downside: rental storage unit not in the same place where the truck should be returned!

beetriz v.  |  Premières impressions 
Évaluation :
3

I moved my things out the first of the month and did noise up most of the feed I paid the same day I paid. I would like a refund on the unused portion of the month, which was MOST of the month.

William e.  |  Expérience générale 
Évaluation :
4

The facility and staff are great. Access to the facility is a challenge, which is the only reason for not giving 5 stars.

KENNESAW S.  |  Expérience générale 
Évaluation :
5

The storage facility was nice and clean- staff was very attentive and it was conveniently located in an area that I could easily access my items.

Tyrone S.  |  Expérience générale 
Évaluation :
4

Accommodating!

YVETTE B.  |  Expérience générale 
Évaluation :
4

The storage rooms should be open later on Fridays. Also with the surplus of moving trucks, it's hard to navigate parking.

BRITTNEY B.  |  Expérience générale 
Évaluation :
4

Good service, the usual, we've used them before.

Otha B.  |  Premières impressions 
Évaluation :
5

All Good!!

STEVE K.  |  Expérience générale 
Évaluation :
5

From start to finish, the staff at this facility were outstanding! They were personable, friendly and professional. The storage facility was very clean with lots of carts available.

deanne f.  |  Expérience générale 
Évaluation :
5

Renting the space was easy. All charges were explained. The unit was shown and the entry was explained. Thanks for positive experience.

Monica A.  |  Premières impressions 
Évaluation :
1

Was expecting to receive free storage promotion but didn’t

shannon d.  |  Premières impressions 
Évaluation :
5

none

STEVEN H.  |  Expérience générale 
Évaluation :
5

Awesome team!

Kynisha S.  |  Expérience générale 
Évaluation :
5

Evey one was so nice and helpful I would use this uhaul ever time thank you for all your help

Erin B.  |  Expérience générale 
Évaluation :
5

Was a good place.

Tammy F.  |  Expérience générale 
Évaluation :
4

The staff here is amazing. Jonathan went well above and beyond to help me thank you .

Robert C.  |  Premières impressions 
Évaluation :
4

The staff did a great job.

ross r.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle. Clerk went above and beyond to meet my needs even in short notice.

Sarana h.  |  Premières impressions 
Évaluation :
5

Excellent service!

Liza R.  |  Premières impressions 
Évaluation :
1

I had automatic pay with a payment date of the 19th. I moved out on the 18th but U-haul claimed the payment date was the 17th. Improperly charged for a full month -192,00 $. I tried to resolve.

Edward R.  |  Expérience générale 
Évaluation :
5

My storage unit was very clean. The staff was very professional and helpful with my truck rental and storage unit rental.

Ruth G.  |  Expérience générale 
Évaluation :
5

I will definitely use this storage facility again if the need arises.

deborah m.  |  Expérience générale 
Évaluation :
4

U-haul made it easy to rent a vehicle and gave me my first month of storage free at a time when I really needed the convenience and break from cost. They were easy to deal with and helpful.

Eric C.  |  Expérience générale 
Évaluation :
4

Very good service, but my name was spelled wrong and the wrong phone number listed and given to the delivery woman.

Laurie Y.  |  Expérience générale 
Évaluation :
5

Curtious, friendly and extremely professional.

Janith G.  |  Premières impressions 
Évaluation :
5

Very very very nice people! Please give them a pay raise for their hard work.

Edward R.  |  Premières impressions 
Évaluation :
2

My u box was delivered late box damaged and my items damaged they gave me the run around, transferred me back and forward and still didn’t fix the problem I want my money Back such terrible business!

JeReyna S.  |  Expérience générale 
Évaluation :
5

Brandy was exceptional and made our first time storage rental easy to understand and answered all of our questions thoroughly. Would recommend the Uhaul storage to any of our family and friends.

Mindy B.  |  Premières impressions 
Évaluation :
5

Alexis the Ubox deliverer was excellent!

Kelly L.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and informative.

Monica s.  |  Premières impressions 
Évaluation :
5

People in the office always helpful, friendly and kind. A great experience if you need storage. Merci!

TIMOTHY C.  |  Expérience générale 
Évaluation :
5

Front Counter Staff very friendly, courteous and knowledgeable.

William A.  |  Premières impressions 
Évaluation :
5

I switched to have my pod delivered rather than dropped off at the facility. They were super friendly and helpful to make that arrangement. The woman who delivered the pod was awesome!!

Aprille T.  |  Expérience générale 
Évaluation :
1

I was a rental custodies 2 years and paid the final bill in full 159,95 $ and I moved out on the 15th only to be told they would keep the full amount and not prorate the amount.

BRUCE R.  |  Expérience générale 
Évaluation :
5

I used a truck and three Pods, the pods contained everything from fine china to garage tools weighing hundreds of pounds. Nothing shifted during transport, nothing broken in any way. A first!

Frederick J.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and communicative when I was ready to have my U-boxes delivered after a cross country move. I appreciated having one less thing to worry about!

Stephanie S.  |  Expérience générale 
Évaluation :
1

Do not use the Upod service from this location.They misplaced my box multiple times and also had it assigned to another person. Luckily I had a lock on it to prove it was mine.

Henry B.  |  Expérience générale 
Évaluation :
4

I'm happy with everything about U-Haul, EXCEPT that my U-Box was not ready for access the day and time of my scheduled appointment. I had to come back the next day, so that was a big inconvenience.

JESSICA F.  |  Expérience générale 
Évaluation :
2

My recent experience was disappointing. It's ridiculous that none of your people can be reached directly when working on a problem! I was over charged. It took an inordinate amount of time to resolve.

Brenda V.  |  Premières impressions 
Évaluation :
2

This Uhaul has bad customer service. I advise you to use a different company when it comes to using Uboxes.

Marlissa E.  |  Expérience générale 
Évaluation :
1

Staff is incompetent. Was quoted one price then charged more. Credit card was charged 2nd time without authorization called the Manager several times and left messages, he would not return my calls

GARY L.  |  Expérience générale 
Évaluation :
5

S.O.

Mark J.  |  Expérience générale 
Évaluation :
3

Great service, the only issue was it took a week for uhaul to take back the empty container

Marcus B.  |  Expérience générale 
Évaluation :
4

Excellent service à la clientèle

DEBORA P.  |  Réservation 
Évaluation :
5

The storage unit and the rental office for the trucks together very convent , what you need is there for you. Very very good.

john h.  |  Expérience générale 
Évaluation :
5

We had a great experience using both the U-Haul truck and renting a storage unit. Would highly recommend them.

Katherine M.  |  Expérience générale 
Évaluation :
5

Highly recommend this company. The employees were very friendly and helpful. Merci

Rhonda F.  |  Expérience générale 
Évaluation :
4

The service at the counter and by the Ubox drop off staff were both amazing. However I was never notified if my Ubox has been picked up and stored yet and it has been 2 days. On hold 15+ min twice

Tawnee W.  |  Expérience générale 
Évaluation :
5

Staff friendly and returned phone calls! They worked with me on the tight deadline with moving in.

roy r.  |  Expérience générale 
Évaluation :
4

I am unable to comment on the facility because I did not visit your location. However, your driver Alexis was great! She was pleasant, fast, communicated well and was easy to work with!

Jarveen P.  |  Expérience générale 
Évaluation :
3

The people behind the counter do not know how three ubox process works. It took 3 tries to get my ubox out of the "warehouse"

Jack V.  |  Expérience générale 
Évaluation :
4

No problems at all

diane w.  |  Expérience générale 
Évaluation :
5

Very good experience !

Carol W.  |  Réservation 
Évaluation :
5

The customer service was really good. The delivery person did a great job, she went the extra steps to place the box where I needed it.

Marion D.  |  Expérience générale 
Évaluation :
5

Did a nice job with my unit

ERIC B.  |  Expérience générale 
Évaluation :
2

My u box was not delivered on the date Uhaul Committee to delivering. Received 2 calls telling me it would be delivered on Friday 9/28 but it wasn't. Couldn't get anyone to answer the phone x2 days.

Ellen L.  |  Expérience générale 
Évaluation :
1

I was charge for an entire month when I was only trying to have my things shipped there and picked up

shani M.  |  Expérience générale 
Évaluation :
5

Keep up the good work fast service and wonderful cheerful staff.

shirley s.  |  Réservation 
Évaluation :
5

Excellent service , the best in the market. Highly recommended. I'm very pleased with Uhaul customers service. !!!

sarah f.  |  Expérience générale 
Évaluation :
5

merci

AMY A.  |  Expérience générale 
Évaluation :
5

Good job

Cynthia J.  |  Expérience générale 
Évaluation :
4

na

James F.  |  Expérience générale 
Évaluation :
5

I would definitely use this facility again if the need arise. There are other storage companies closer to where I live but I wouldn't consider them at all. I felt safe and secure at U-Haul.

Amanda B.  |  Expérience générale 
Évaluation :
1

U-Haul changed delivery date 1 day b4 planned day with a call and no msg left. I was given Incorrect info that I couldn't pickup the U-Pod w/my truck. I inconveniently picked-up the Pod 5 days later.

ANNIE M.  |  Expérience générale 
Évaluation :
5

We did not go to the facility. Our Uboxes were delivered promptly and picked up when scheduled. The employee was courteous and efficient. It was an excellent experience.

Debbie J.  |  Expérience générale 
Évaluation :
5

Very helpful and kind staff.

Matthew F.  |  Expérience générale 
Évaluation :
4

Everything was great through my storage experience, however I did notice two different people that didn’t seem to own a storage unit just walking around the facility and then left when I saw them.

Benjamin H.  |  Expérience générale 
Évaluation :
5

The service was excellent but.....the reservation isn’t until September 22.

BOBBI C.  |  Réservation 
Évaluation :
4

We had a hard time getting ahold of people to help us schedule a time to pick up our Ubox. The local store never answered the phone and the main customer service # gave varied answers to our questions

tricia f.  |  Expérience générale 
Évaluation :
1

Belinda the assistant manager is so rude and does not know how to treat customers. First she needs to go get a facial and then take a training course on how to handle customers.

Shannon P.  |  Expérience générale 
Évaluation :
5

Great overall experience

MARSHA F.  |  Expérience générale 
Évaluation :
5

All of the staff that I interacted with were very friendly and helpful.

Anthony T.  |  Réservation 
Évaluation :
5

The staff and manager, Rob, were outstanding!!!

hannah w.  |  Expérience générale 
Évaluation :
4

"killer" deal breaker:was never informed that prices increase. Only found out after already moved in.You dont do business like that, especially to people on fixed income like me.

Mildred S.  |  Expérience générale 
Évaluation :
5

The overall experience was great. If I move again, I will use U-hail. It would have been better in the U-boxes were picked up earlier. It took a week to pick them up after we finished unloading.

Drago P.  |  Expérience générale 
Évaluation :
5

Everything was great, reservation over the phone let me know all that I needed and the transition into storage and returning the truck was simple and easy. Had to change my return time with no problem

Benjamin H.  |  Réservation 
Évaluation :
5

My experience at U-Haul was a good one. The staff was friendly and professional. I would not hesitate to use them for any of my future moving or storage needs. L. J. Reed.

Leon R.  |  Expérience générale 
Évaluation :
4

No comment

DACIA S.  |  Expérience générale 
Évaluation :
5

Very good service thank you verry much.

Manuel G.  |  Expérience générale 
Évaluation :
1

I had a HORRIBLE experience here. Every single time that I needed to access my UBOX I had to wait. And there are not enough certified fork lift operators. I hated it ,it was very annoying. Hated it!

ELVISA T.  |  Expérience générale 
Évaluation :
4

Good place for storage

Donigan t.  |  Expérience générale 
Évaluation :
5

thank you, I was very well pleased with every thing

Laurence P.  |  Expérience générale 
Évaluation :
5

The U-Box was the perfect solution to my temporary storage needs. Scheduling was hassle free, and the delivery and pick-up operator was cheerful and helpful, and on time!

Mike S.  |  Expérience générale 
Évaluation :
5

The U-Boxes I rented were just perfect for my needs. They were delivered and picked up by Alexis and she did a Great Job. She was very Professional, well skilled and knowledgeable about the service.

ROSE C.  |  Expérience générale 
Évaluation :
4

Nice, Friendly staff and knows how to communicate the process to you. Ubox delivered without error & no damages.

Caretta S.  |  Expérience générale 
Évaluation :
5

Awesome service

SYLVESTER J.  |  Expérience générale 
Évaluation :
5

Affordable space

Donald B.  |  Expérience générale 
Évaluation :
5

We had no issues with our UBox rental. Staff and employees are helpful, and friendly.

Mary D.  |  Expérience générale 
Évaluation :
2

They were under staffed. I waited more than 30 minutes. The agent was new and not familiar with exactly what to do.

CHERYL T.  |  Expérience générale 
Évaluation :
4

7pm closing for the storage access wasn't ideal. I work until almost 6pm, so trying to get to the unit in time when I needed to was nearly impossible. That was the only downside to using the facility.

Michael C.  |  Expérience générale 
Évaluation :
5

It has been a pleasure doing business with this company.

IRVIN F.  |  Expérience générale 
Évaluation :
3

Manager was not friendly at all. Otherwise staff was very friendly. Manager is a jerk that is not personal at all.

amar r.  |  Expérience générale 
Évaluation :
5

New woman associate was very accomadating

william h.  |  Expérience générale 
Évaluation :
1

uhaul installed ball and hitch came unscrewed while towing

Colleen M.  |  Expérience générale 
Non reviews have been submitted for this location.

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