Customer Reviews for U-Haul Moving & Storage of Key Largo

1677 évaluations

103530 Overseas Hwy   Key Largo, FL 33037
(Mm 1035 Bayside @ The Cut)

(305) 451-0677

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 6h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(305) 451-0677

103530 Overseas Hwy
Key Largo, FL 33037
(Mm 1035 Bayside @ The Cut)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 6h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I have rented from this location many times, the blonde lady that works there is so friendly and can always answer any questions I have and makes the whole process easy! I wouldn't change a thing as long as I can work with her! ðŸ'ðŸ»

Dorene L. 
Évaluation :
5

Nothing!!! Why mess with perfection!!! …. I have been dealing with this location for 8 years and Mario and Linda's professionalism and customer service are second to none!!! Will always recommend!!!

JOSEPH A. 
Évaluation :
5

P/u and drop off went quickly without a hitch . Truck ran great . Love renting with u guys . See u again next month.

Steve S. 
Évaluation :
1

More staff. Also the manager on duty told me I could return my trailer in homestead instead and when I tried to do that they quoted me a couple hundred to change locations so I kept the trailer and then when I made it back to key largo, was charged a 90 $late fee soooo I'm not too happy with my experience

chelcie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole K.  |  Premières impressions 
Évaluation :
5

Outstanding people working there.

LISA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garah C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis B.  |  Expérience générale 
Évaluation :
5

I think that U-Haul box is the best when you need short term storage

Magdalene A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia L.  |  Online Move In 
Évaluation :
5

I don't know the name of the person who help me get my truck but she was really wonderful. Very helpful and very caring.

Megan E. 
Évaluation :
5

The woman who works at the key largo haul facility is the BEST!

Charlotte Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry K.  |  Premières impressions 
Évaluation :
3

As per all of my recent rental experiences, the only thing that went smoothly was making the reservation. Once I arrived to the uHaul location, the attendant did everything possible to get me hooked up quickly however the computer susurren made that impossible. 30 minutes to an hour before they could actually have the susurren accept the reservation made prior to arriving at the location. UHaul you need to upgrade your computer system to make it efficient not only for the customer but for the employees struggling to serve us customers.

Juan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

melissa w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marlen o.  |  Expérience générale 
Évaluation :
5

Just keep doing what your doing. I was in and out quickly and treated wonderfully at both the check out and check back in when done process. Love working with the folks there and will continue to work with them in the future.

James K. 
Évaluation :
5

Awesome Helpful Staff!

Stephenie M.  |  Expérience générale 
Évaluation :
5

Linda was very nice, polite, and helpful. She was a pleasure to work with.

LEIDY M.  |  Expérience générale 
Évaluation :
5

Equipment was ready everything was easy except trying to change pickup date online . Had to call local dealer .

STEPHEN S. 
Évaluation :
5

Your folks did a terrific job. I was in and out for pickup and drop off in a very efficient manner. The folks new what they were doing and the entire experience was terrific.

JAMES K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN F. 
Évaluation :
5

The customer service was great, speedy, and super friendly.

Anthony S. 
Évaluation :
5

All the key largo staff is amazing as always!!! This location has the best employees This is my 3rd time returning there this year for equipment rentals

Audra H. 
Évaluation :
5

Very nice manager.. All staff above average ....

Robert M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason M.  |  Expérience générale 
Évaluation :
5

Over and above what is expected Great and prompt service Thank You

ROBERT C. 
Évaluation :
5

Good people and equipmen .

ARIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

June K. 
Évaluation :
5

This location was neat, organized, and had plenty of signage instructing customers what they needed to do.

Christopher J. 
Évaluation :
5

Mario and Linda were very helpful Thank you

MIRIAM R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin J. 
Évaluation :
4

U-Haul's computer system was down which made it hard for some customers because they had to pay cash/credit cards were declined. Manager was very busy but extremely helpful and accomodating.

JOAN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline C. 
Évaluation :
5

Mario was great to work with and very helpful.

MAXIMO D. 
Évaluation :
4

Great experience. Had a new van and the checkin/ checkout was easy.

EARL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD A. 
Évaluation :
5

Dropped off at 5102 Gainesville location and the young lady was super friendly and efficient. Got us out in 2 minutes and knew name . Very happy with service from p/u to drop off. Everything was right on professional.

STEVE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlos t.  |  Expérience générale 
Évaluation :
5

When my mover failed to show up uhaul gave me an extra day free rental and a recommendation for a fantastic mover/truck loader! Linda was extremely kind and helpful!

PHYLLIS W. 
Évaluation :
3

I was accused of leaving spolied meat in the back of a pickup, which is nonsense. I ony had the car for 3 hours and left it clean and empty, I will be following up, please contact me to resolve, the local office wants to charge me 100 $!

DANIEL JUSTIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS A. 
Évaluation :
1

I pulled into the equipment drop-off area. An unidentifiable man pulled up in the distance on a golf cart and waved me to his location. I stated that I was returning my dolly 2 days early. He appeared aggravated and he was rudely yelling at me from a distance, still unidentifiable. He finally came to my location and rudely stated that I should've come to his location instead of stopping at the designated equipment return area. He started to hurriedly detach my dolly as I told him that I had to do it and that he was not going to get it off until I unlocked my receiver pin but, he on tinted to attempt it until I told him again, to stop and that I had to unlock my pin first. He had a hand-held device that he scanned or typed the number of my dolly into. He rudely told me to unhook it on the other side of the U-Haul complex. No one else was at the U-Haul office needing any help nor service at the time. He rudely told me that once I unhooked I could leave and that my receipt would come in email to me. I never received the email. Then, I get notified by email, weeks later that I have not returned my dolly and that “they” have been trying to get a hold of me to no avail!? NEVER HAPPENED! ! I have rented equipment several times from U-Haul in the past through my account at this, and other, nationwide U-Haul locations without incident! Never have I been treated so unprofessionally and so rudely! The equipment has always been good except for needing proper air pressure in the tires but, the U-Haul personnel, for the most part, have been very much in need of customer service training!

Reid C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN D. 
Évaluation :
5

The help from the young man in Key Largo was exceptional!!!! Found out that my VW Atlas, while I bought it with a hitch, was not fully equipped with the male connection it needed to hook up the lights. I had to go to Advance Auto Parts in Key Largo to buy that part (was helped there by another very helpful young man). When I came back to U Haul the agent there finished up my hitching and we were on our way. So refreshing to experience such helpful individuals.

GLENDA L. 
Évaluation :
5

Nothing. It was a great experience, and the staff was polite, and helpful.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mick R. 
Évaluation :
5

The customer service forma the General Manager was excellent.

Griselda F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL J. 
Évaluation :
5

Nothing, keep doing what ur doing there and the lady staff.

Sergio T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Somehow processing the paperwork/payment always takes more time than I expect. Otherwise i have found the staff to be helpful and a good availability of equipment.

Patrick R. 
Évaluation :
5

The office could not be more helpful. Great customer experience.

THOMAS F. 
Évaluation :
4

Perfect , ty

MITCHELL M. 
Évaluation :
5

No complaints. Good people.

ANDREW P. 
Évaluation :
1

The manager of this store was very rude at my arrival. I couldn't get the app to work and he refused to help, I had to stand outside for over 45 minutes to get phone support. Very unpleasant.

Alex S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANIA R.  |  Expérience générale 
Évaluation :
5

Mario was excellent!!!

JOSE M. 
Évaluation :
2

said one thing I did the complete opposite. Cost me an additional 170 in overdraft fees after i had a phone conversation. Final receipt showed they over charged me in gas and padded the bill. I have used uhaul for years and realize its the specific site but still does not leave good taste in my mouth

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN L. 
Évaluation :
5

This Uhaul was run absolutely perfectly. We have dealt with many different business owners over the years and I would have to say this is the BEST business I believe I have ever worked with. Mario (owner) and Linda went above and beyond to meet our needs as we had a complicated situation trying to coordinate a move to the Florida Keys from Ohio with a huge distance between us and a new build in the Keys to make our move much more complicated as all dates were tentative!! They were amazing and so accommodating to our needs. I couldn't recommend any business with any greater confidence than I would recommend Key Largo Uhaul. And, we used a storage unit, storage box, and Uhaul truck so we saw all phases of the services they offer. Huge thanks for your excellent service. Highest recommendations from us.

Susan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie B. 
Évaluation :
5

Muy buena atención 👏👍

OSLAIDY H. 
Évaluation :
5

Linda is especially efficient and helpful

RAYMOND S. 
Évaluation :
5

I have never rented from this Key Largo location. I rent all my equipment from Pakmail in Key West and the service/equipment at that location is excellent

NICHOLAS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN N. 
Évaluation :
5

Just a TEN Again.

HOWARD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON T. 
Évaluation :
5

Linda and you all there are just great! Much happiness to all there!

ELIZABETH H.  |  Expérience générale 
Évaluation :
5

Returned after closing uhaul site would not let me do the return- could not connect with I phone or android. Took pictures of drop off and interior of trailer. Went home tried to return and was able to connect. Would not let me return since I wasn't at the uhaul location. Went back next am, Mario took care of everything. Second time I have rented Mario has taken care of me both times. Hard to find good employees in this area- he's a keeper

GARY S. 
Évaluation :
4

Everyone was super helpful. Janet Hanna booked my order and was above and be

Yunus K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynn S. 
Évaluation :
5

Mario and his staff were great.

Dan S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H.  |  Expérience générale 
Évaluation :
4

Not a bad spot to maneuver in and out of, about 30 percent overpriced was the only negative...

ERIC W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY GERARD A. 
Évaluation :
5

Excellent storage facility. Great 24 hour access and fantastic people. Highly recommned them.

Dennis W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john h.  |  Expérience générale 
Évaluation :
5

All of the staff was very friendly and nice.

Scott B. 
Évaluation :
5

The only thing that happened was i was on automatic payments then not them was so first two months were wanky but the rest were fantastic.

Caitlin L.  |  Expérience générale 
Évaluation :
5

Excellent! Service. Keep up the great job! & will be coming to the same place Thank you!

JESUS A. 
Évaluation :
5

Linda was terrific! Friendly and knowledgeable. Appreciate her tip on free storage unit for two months. Checkin was quick and we were on our way

Lisa B. 
Évaluation :
5

Linda was awesome! She was super friendly and helpful. We appreciate the great service!

Keith T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvatore L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karla P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YALENO M.  |  Expérience générale 
Évaluation :
4

A little pricey but I’m grateful for the availability.

ERIC W.  |  Premières impressions 
Évaluation :
5

Linda was great

livingstone T. 
Évaluation :
5

NEEDS WINDSHEILD WIPERS REPLASED

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvatore L. 
Évaluation :
5

Their service is awesome and accommodating...

maria S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Galen S. 
Évaluation :
5

The facility was very clean and organized. Mario was very friendly and professional. There was a mixup with the reservation we made on the phone but he was quick to fix the issue in a very professional and friendly manner. Would definitely recommend.

Ismery A.  |  Premières impressions 
Évaluation :
5

Employees are second to none, as for corporate whom I have worked for for many years is lacking on fixing the security issues with this location I have 3 units and don’t understand why i have to sign in and out 3 times !!!! Let’s get off your butts and get this streamlined it’s not rocket science!!

TAMMY C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason C. 
Évaluation :
5

Showed up a day before my reservation and greeted and assisted instantly. The lady that took care of us (I can't remember her name) was super and fast! A great facility on an island where storage is difficult to find.

Stephen A.  |  Premières impressions 
Évaluation :
5

Easy check in, friendly, professional and excellent customer service.

Clara S. 
Évaluation :
5

Linda provided excellent service

Glen R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

andy R. 
Évaluation :
2

The man at the office said he tried running my card 4 times didn't work he said. I called the bank and they said my card has not been run. So my cousin used his card. After I went off on the guy When I returned the truck the bill was different then he said. And the guy wasn't there so I asked the lady there and she said. She noticed it also. And would look into it and call me back She never did. I called back and she said again. She would look into it and return my call. She did not call back So I would not recommend this place at all

ERIK B. 
Évaluation :
5

Great experience

Rick V.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dean F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sigmund R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

Mario and his team are excellent! My storage locker was always clean and the temperature was always fine. At one point I was transferring from one locker to another and Mario actually spent an hour of his own time helping me move my stuff-lifting heavy boxes and everything! This was a great place to keep my extra stuff for awhile in Key Largo.

Laura A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lazaro G. 
Évaluation :
5

The two girls there are awesome every time I go in it's easy to get things done thanks again

Brian A. 
Évaluation :
5

Excellent staff.

Lydia S. 
Évaluation :
5

Everything was great and staff was helpful

Paul C. 
Évaluation :
5

Very happy with the personnel and services I got.

VICTOR B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose S. 
Évaluation :
5

The facility was clean and convenient to access your goods. The most pleasurable part of the experience was dealing with the friendly courteous manager and staff. They were very helpful and assisting any problems that you experienced. If I need storage again I will definitely go back and see Mario and his staff

MICHAEL G.  |  Expérience générale 
Évaluation :
5

Excellent facility and customer service.

Lisa O.  |  Premières impressions 
Évaluation :
5

The staff werre excellent and super efficient and very very helpful. Got us into our unit quickly and made sure it was ckeaned very well. Exceptional people. Great experience. Please share this with them.

Dennis W.  |  Premières impressions 
Évaluation :
5

We are very pleased with the personnel and facilities.

john h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANIA R.  |  Premières impressions 
Évaluation :
1

Did not like that we order a 19,95 truck, got there to here they only had the 29.95, when I pointed out the one I wanted was parked next to it, told them we were only renting for few hours. When we got back to return ours, the 19,95 truck still sitting there. When they said someone else ordered it. Feel we were forced to take the more expensive one when it wasn't nessisary, we only moved a few things into small storage unit and did it fast. Now I don't trust them and will worn others. As matter fact, same just happened to my daughter there.

Carla W.  |  Expérience générale 
Évaluation :
5

Linda & Mario have been very kind & helpful throughout this sad difficult time, and I’m very grateful for them,, Joey’s sister Angela

joseph f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B.  |  Premières impressions 
Évaluation :
5

So friendly. So even tempered and ready to help with what you need. I am not the easiest customer either and they handled me well.

Robert W R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Y.  |  Expérience générale 
Évaluation :
5

Mario and his staff are very professional and courteous and it has. Been a good experience storing my things for the years...I recommend them highly!

MITCHELL K.  |  Expérience générale 
Évaluation :
5

The staff at key largo location was helpful and always striving to please their customers (me) they made my move easier. I thank all the staff members. Mike

michael r.  |  Expérience générale 
Évaluation :
5

Mario has been extremely helpful with our rental experience. Communicated with me about the unit and made sure I knew how to access the unit and even drove me directly to it when I first arrived.

Barbara P.  |  Online Move In 
Évaluation :
1

I never used this storage unit. Could not access because they close at 6pm and have no weekend hours. Took 5 calls, which were never returned and a 1/2 hr visit to get the manager to cancel my contract. The staff does not speak English and will hang up or simply refuse to speak with you if they don't know what to do. The staff is also extremely scared of the manager Mario and would not contact him for assistance on his day off. Very strange customer service methods. I finally did get this contact canceled but it came with extreme effort on my part. I got a unit at another location, despite having to pay more money. But i guess the saying you get what you pay for is correct in this case. Also units listed online are not correct, they have no units available because they are all rented out to flea market vendors who sell directly out of the units. They need to update this so they stop misleading people.

Maria S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john f.  |  Expérience générale 
Évaluation :
5

Mr. Mario and Jennilee are very friendly and helpful. They are awesome.Mr. Mario is quick thinking 樂 and has great problem solving skills which is amazing.

V S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN A.  |  Expérience générale 
Évaluation :
5

Thank you for working with me on my storage arrangements.

diane m.  |  Expérience générale 
Évaluation :
5

U-haul is the best! My husband and I were greeted when we arrived! They knew our name, had all of our paperwork ready and made the checking easy & fun. We were hot, tired & cranky and their happy attitude was so much appreciated. They showed us exactly where our unit was. After we filled, we found the lock we brought didn't fit. They quickly got one that worked. First time using U-haul storage and so far, I am thrilled. Thank you! Moving "sucks" and U-Haul is making it so much easier!!

Julie S.  |  Premières impressions 
Évaluation :
5

The lady in the office who checked us into our storage unit was extremely helpful and very personable. Great customer service skills and easy to do business with.

JOHN A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karol And Dominic M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joy d.  |  Expérience générale 
Évaluation :
2

It appears to me that online move-ins and reservations are not synchronized with individual Uhaul locations. I paid for a lock as part of my online move-in but the attendant told me that this specific Uhaul was out of locks so I would need to buy another one. No refund was offered. Also, the attendant had already offered my reserved storage unit to another customer as a backup unit (other customer was on site and had a much larger storage unit but was concerned they may need more space). Ultimately, I received the unit I was assigned via my online move in but am concerned that online offers are not true to what's actually happening on site.

Steven A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA H.  |  Expérience générale 
Évaluation :
5

Mario and Linda took such good care of us. They were incredibly helpful, personable and thorough to help make our move as painless as possible! I couldn't say enough - Thank you!! Thank you!

colleen c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE K.  |  Expérience générale 
Évaluation :
5

Linda was always helpful to me when I needed help. She went the extra mile, was always friendly and smiling. She is an asset to your company.

Stephen B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roberta b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLARENCE F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer F.  |  Expérience générale 
Évaluation :
5

The Manager Mario, and the rest of the staff where awesome, very helpful and eager to help. Excellent crew Thank you Raul

Raul M.  |  Premières impressions 
Évaluation :
4

II had my unit for 2 years.The people were very nice I did think the rate was a little high. I had only one problem with the U- haul facility in Key Largo Fl , and it is the way they built the buildings it is very difficult to manuver big trucks and trailers. Other than that I had no problems what so ever. The unit went through a hurricane and I had no problems with leaks .

ellen s.  |  Expérience générale 
Évaluation :
5

Your staff here is just great.

Thomas M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G.  |  Premières impressions 
Évaluation :
5

Linda was outstanding, great customer service and very professional, thanks.

isis c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy G.  |  Expérience générale 
Évaluation :
5

From the time I arrived in Key Largo, the staff was so helpful with my move. The entire staff should be recognized for their excellent customer service.

William F.  |  Expérience générale 
Évaluation :
3

Prices are a little high.

Little toughts for l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen S.  |  Expérience générale 
Évaluation :
4

Linda is very helpful !

terry p.  |  Premières impressions 
Évaluation :
5

The staff at the key largo location is excellent. Mario was always kind & helpful.

Jessica L.  |  Expérience générale 
Évaluation :
3

The facility was fine. Linda was helpful and efficient but Mario took hours to compete our registration, kept making us wait without apology, and spoke with an attitude. Maybe more training would help

Jessica G.  |  Expérience générale 
Évaluation :
5

the team was excellent. great customer service.

RICHARD L.  |  Premières impressions 
Évaluation :
5

Linda Michelson is a rock star. Not only did she make the whole process smooth, but she got me a helper when she was afraid I was getting overheated and dehydrated. I give her 10 out of 5 stars.

Stephen B.  |  Premières impressions 
Évaluation :
5

Mario is the best!!!

Justin C.  |  Premières impressions 
Évaluation :
5

Made reservation online. Day of move-in was very simple/easy. Linda was very helpful.

Lourdes M.  |  Premières impressions 
Évaluation :
5

Linda is great!!

Rick V.  |  Premières impressions 
Évaluation :
5

Excellent staff! Friendly and helpful.

KATHERINE U.  |  Expérience générale 
Évaluation :
5

Linda, was great very helpful!

Rick V.  |  Expérience générale 
Évaluation :
5

Great people, went above and beyond to get us a place. A caring fun team!

Jennifer F.  |  Premières impressions 
Évaluation :
5

Mario and Linda remain exceptional people. I have utilized this uhaul site over the past 2 years intermittently. They are caring, professional, helpful and outstanding examples of customer care.

Thomas M.  |  Expérience générale 
Évaluation :
5

The lady who in front office that rented me the unit 1507 was very informative and polite. Pleasure working with her.

saundra p.  |  Expérience générale 
Évaluation :
5

Staff was great

mike b.  |  Expérience générale 
Évaluation :
5

Linda was the best. Took care of my storage needs for 23 months

evette f.  |  Expérience générale 
Évaluation :
5

Extremely great fast service, with all info!

Bernd K.  |  Premières impressions 
Évaluation :
5

I did not get the name of the lady that took care of us but I do want to mention that she is excellent! Made the whole process easy, was thoughtful, courteous and friendly. She is a great asset

Victor H.  |  Expérience générale 
Évaluation :
5

Mario and Linda were very helpful with the process. It would have been more convenient if the hours were extended because of my schedule and drive time to get there.

Sarah R.  |  Expérience générale 
Évaluation :
5

Very helpful and very friendly staff. Address to all of my concerns probably regarding a box spring mattress and car concerns

Sarah R.  |  Premières impressions 
Évaluation :
5

Linda is an asset to your organization and gave 100 % to ensure I was satisfied with the storage selected. Merci.

charley r.  |  Premières impressions 
Évaluation :
5

The staff went above and beyond my move. I would recommend them over any other moving company.

Katie A.  |  Premières impressions 
Évaluation :
5

Everything was simply outstanding!

Rick V.  |  Premières impressions 
Évaluation :
5

Great Place and Great Service!

gloria m.  |  Expérience générale 
Évaluation :
5

We needed to store items in between moves. It was so convenient and easy access. Would highly recommend.

Donna U.  |  Expérience générale 
Évaluation :
5

Great people.

Ty H.  |  Premières impressions 
Évaluation :
5

The location was super convenient & accessible for me. Linda found the perfect size unit for my belongings & was always helpful & accommodating to my needs for both the storage unit & truck rental.

Linda S.  |  Expérience générale 
Évaluation :
5

Linda and Mario are the best thanks for having them to help us with our needs

Rey P.  |  Expérience générale 
Évaluation :
5

My thanks to the staff. Pleasant convenient service.

everett k.  |  Premières impressions 
Évaluation :
5

Very helpful and friendly staff. Will recommend.

Sean B.  |  Expérience générale 
Évaluation :
5

We had a great experience here at the Key Largo, FL U-Haul facility. Mario and his team did a great job. They're friendly, knowledgeable and extermely helpful. We'd highly recommend this business.

DON A.  |  Expérience générale 
Évaluation :
5

Manager Maurio is very professional, knowledgeable and accomodating! Merci.

jane r.  |  Expérience générale 
Évaluation :
5

Wonderful Manager, Mario! Very professional, knowledgeable and helpful! Merci.

jane r.  |  Premières impressions 
Évaluation :
5

The woman that works in the office was completely amazing!!! The hardest worker ever!!! She helps because she loves to help and. It just because it's her job!!!

Stacia M.  |  Expérience générale 
Évaluation :
5

Staff was very helpful. Was able to secure a small storage unit easily and quickly.

Carlos M.  |  Expérience générale 
Évaluation :
5

Great communications. Fantastic customer service. Best UHaul experience ever!

Thomas M.  |  Premières impressions 
Évaluation :
4

Linda really knows her stuff and is great to deal with !!

jim a.  |  Expérience générale 
Évaluation :
5

Very clean and organized.

Ann M.  |  Expérience générale 
Évaluation :
5

Very nice staff, fast registration, and facility was always clean.

Tina D.  |  Expérience générale 
Évaluation :
5

We had great service.

alberto e.  |  Premières impressions 
Évaluation :
5

Great staff and facility! I will definitely use Uhaul Key Largo again and recommend it to others.

Colin C.  |  Expérience générale 
Évaluation :
3

well..... there are holes in the walls.light didn't work , but i didn't go to storage @ night. staff was excellent tho.....but owner needs to spend money on doors, rusty and hard to open....ropes old.

Rodolfo T.  |  Expérience générale 
Évaluation :
5

Our transaction was seamless. She was very effiecient ,and had great customer service.

FRANK W.  |  Premières impressions 
Évaluation :
5

Very friendly and accommodating staff!

jim a.  |  Premières impressions 
Évaluation :
5

Access can be very tight. Very helpful and attentive staff. Great experience! Rented over two years. Merci.

JOHN R.  |  Expérience générale 
Évaluation :
5

Great service from a friendly staff!

Colin C.  |  Premières impressions 
Évaluation :
5

Mario is the best! He strives to accommodate everyone in a very busy storage facility. I live on a yacht and keeping a storage unit is mandatory for me. I have scaled down to a smaller unit.

WILLiAM S.  |  Expérience générale 
Évaluation :
5

Linda and Mario are the best persons to work with very helpful thier not to many employees here in the Keylargo like them hope they be more like them

Rey P.  |  Expérience générale 
Évaluation :
5

Great friendly cooperative staff to work with.

John L.  |  Expérience générale 
Évaluation :
5

Staff are extremely helpful and knowledgeable. Excellent experience.

Sean B.  |  Premières impressions 
Évaluation :
5

Mario and Linda are a pleasure to work with, I deal with them very often and always professional and very accommodating !! Joseph Arnott Tammy Cabral

JOSEPH A.  |  Expérience générale 
Évaluation :
5

Awesome customer service by your employee working on Sunday morning...she was so pleasant and helpful...was greatlty appreciated. Merci

Maureen F T.  |  Expérience générale 
Évaluation :
5

I’ll staff including manager where very professional courteous and helpful

Clemente G.  |  Expérience générale 
Évaluation :
4

Good facility. Survived Hurricane Irma with no issues at my unit.

David C.  |  Expérience générale 
Évaluation :
5

S.O.

Joe T.  |  Expérience générale 
Évaluation :
5

Service and check in was very good, I would definitely recommend U-Haul to everyone.

Tina D.  |  Réservation 
Évaluation :
2

Roll up door was worn out, extremely hard to open. Promises to replace it "soon", for a year, but never happened. Wouldn't let us use dumpster when cleaning up after damaged roof poured water in.

VERONIKA W.  |  Expérience générale 
Évaluation :
5

Thank you, everyone in this location was super nice, friendly, and accommodating. They made things go so much smoother with their smiles in their faces when I get there for my key access. Merci.

angie s.  |  Expérience générale 
Non reviews have been submitted for this location.

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