Évaluations des clients U-Haul Moving & Storage of Kingsessing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Kingsessing

Cote générale :

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william T.
Évaluation :

Everyone at the store was great

JACQUELINE G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Lynnette P.
Évaluation :

No improvements at this this time

pam D.
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Le client n'a pas laissé de commentaire.

DELEON F.
Évaluation :

Keep up the great work😊🤗

MICHAEL P.
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Le client n'a pas laissé de commentaire.

AMOS S.
Évaluation :

Services are very good for now. No further recommendation for now.

TIFFANY W.
Évaluation :

When I went to drop off it took forever. I had somewhere to go and they took a long time to return. I went up to a representative and she was very rude when I tried give her the keys. She said she had other stuff to do and walked away.

Briana F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

TYHEISHA P.
Évaluation :

I gave my information they told me the price I paid with cash when I returned the truck they told me that I owed $40 more and changed the information and they kept my social security card I'm planning on taking legal actions

Benabdellah M.
Évaluation :

Quality of service is very poor. Store opened very late. Truck not ready and unclean. Agent did not care to check out the mileage, gas and condition of the car. I had to go inside the store to return the key. Said he is going to process mileage refund but never did. I had good experience with uhaul in the past but not this one.

vance S.
Évaluation :

Le client n'a pas laissé de commentaire.

James W.
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Le client n'a pas laissé de commentaire.

YEKEHSON SATURDA S.
Évaluation :

Good

Jennifer W.
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Le client n'a pas laissé de commentaire.

Melanie W.
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Le client n'a pas laissé de commentaire.

NYKEMMIA H.
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The customer service I received was excellent and appreciated

YVETTE P.
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Le client n'a pas laissé de commentaire.

Rezaur R.
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Le client n'a pas laissé de commentaire.

Lavance W.
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Just keep doing what your services do all the staff was helpful and equipment was clean an well maintain

Tynell G.
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Le client n'a pas laissé de commentaire.

ALFRED W.
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Le client n'a pas laissé de commentaire.

mohamed S.
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Bad communication and of the trust through your employer. They over charge. I need my $50 .00 back on my card. Thx you

MOUSSA S.
Évaluation :

It was terrible because you charged extra money and I didn't like the way it happened

Roma F. | Premières impressions |
Évaluation :

1. I reserved a one way truck from DC to Philadelphia, but was assigned a truck that was located near Richmond, Virginia. Two plus hours south from my home and in the opposite direction of where I was going. 2. Then I was given a truck to use but I had to return it back to DC from Philadelphia. 3. The moving help service was a joke and I had to find help on my own. Their website needs improvement as well. Tatianna at moving help was wonderful, however.

SAKEENA M.
Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY W.
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Le client n'a pas laissé de commentaire.

Michelle F.
Évaluation :

The service that I received on 10/30 exceeded my expectations. From the time that I arrived which was 8:00 AM, the weather was messy, but the service that I received made my day get off to a better start. I received that same excellent service when I return the truck 8 hours later.

Alexis H. | Expérience générale |
Évaluation :

Staff is always helpful but there never seem to be enough working. There’s typically only 1-2 people working.

MICHAEL S.
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Le client n'a pas laissé de commentaire.

Maria P.
Évaluation :

to be honest they were very pleasant but they did not inform me of the online truck verification and the truck drove funny. I was only going short distance and I had insurance so all was ok but this truck really needs a lot of work. a lot of damage to the outside of the unit as well.

James K.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER G.
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The individual I picked the trailer up from is a shining example of employee for any company.

Andrew K.
Évaluation :

We picked up the cargo van and it had 1/8 of a tank of gas yet we were expected to bring it back with more than we were given.

william W.
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Le client n'a pas laissé de commentaire.

RICHARD D.
Évaluation :

Great

adrian a. | Expérience générale |
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Le client n'a pas laissé de commentaire.

PATRICIA C.
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Le client n'a pas laissé de commentaire.

NICHOLAS C.
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Le client n'a pas laissé de commentaire.

EMIL B.
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Le client n'a pas laissé de commentaire.

IRA C.
Évaluation :

Everything went well as expected

BRIELLE E.
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Le client n'a pas laissé de commentaire.

Crystal W.
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The front windows was so dirty and it was from the inside of the van. I could barely see out of the window. I tried using the windshield wipers but again the stains on the front windshield came from the inside.

lamonica C.
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Le client n'a pas laissé de commentaire.

WANDA T.
Évaluation :

Le client n'a pas laissé de commentaire.

PHILIP B.
Évaluation :

customer service was great

Aesha M.
Évaluation :

My truck was not very clean at all. But Laniya at the Uhaul on woodland ave was very very polite and accommodating. She repeatedly apologized and cleaned the truck out herself. I was grateful for her. And appreciated her. Thanks

Arondae B.
Évaluation :

Le client n'a pas laissé de commentaire.

ALLISON H.
Évaluation :

I scheduled my pick up at the Havertown Store which was only 1 mile away from where I was picking up the items to be moved. I arrived and was told I had to go across town to 57th and Woodland. The representative was rude. I explained that I lived blocks away from the 48th Street location and would have ordered there if I knew the Havertown Office did not have a truck for me. The distant threw my move off and as it required a 40 minute ride each way to pick up the truck. Arrived at Woodland Ave, representative was very pleasant. However, the truck was parked in the rear of the building and I had to walk back there with past several rat trap boxes. The truck was parked so close to the wall that I couldn't open the driver's side door. In addition, there was a pile of trash including empty chip bags and food wrappers and I was certain something would craw out of the pile. The truck needed to be retired. The engine rattled and it rides worse then what I image a semi truck tossing us around along the way. It was a horrible experience. Because of the additional time to pick up the truck we missed the storage facility was closed and when to pay the movers to work on Sunday to complete our job. I've rented Uhaul numerous times and have never had such a terrible experience. Allison H

Alicia S.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael K. | Expérience générale |
Évaluation :

Problems with the after-hours access. No one ever answered the contact number when access didn't work.

Nichella W.
Évaluation :

The trap door was broken in the back of the truck when I called it in the rep put it in the system when I returned the truck I asked about it because me and my movers almost fell many times over the broken door and I was told well you didn't report it to me so he cant do anything about and where is my final recipe

Loren R.
Évaluation :

Le client n'a pas laissé de commentaire.

PAMELA B.
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Le client n'a pas laissé de commentaire.

DAOUDA D.
Évaluation :

Customer service

Michael P.
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Le client n'a pas laissé de commentaire.

Alfred W.
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Le client n'a pas laissé de commentaire.

mohammed S.
Évaluation :

JAMIEL OR JAMIL OR JAMEEL was the customer service rep that helped me. HE IS FANTASTIC. he was so professional and patient. Definitely added value to my visit.

Warren B.
Évaluation :

If I got 3/4 gas in your rental truck and, I return your rental truck an I placed more than 3/4 gas then U-haul should refund me the extra gas I put in your truck.

VASHTI C. | Premières impressions |
Évaluation :

From start time finish the manager and staff were helpful, professional and welcoming. I locked my phone and wallet in my unit after hours. The manager came quickly, was pleasant and allowed me to retrieve it. She even apologized for the bad experience I had at another location!!! I would definitely recommend this facility!

RICHARD R.
Évaluation :

Le client n'a pas laissé de commentaire.

CONSTANCE H.
Évaluation :

I would like to commend Ms. Cynthia Houston for her excellent customer service. She assisted me with great care and provided extremely professional service. Ms. Houston was such a blessing to me and a great asset to U-Haul Moving & Storage of Kingsessing Team at 5744 Woodland Avenue, Phila, PA.

Taylor H.
Évaluation :

Le client n'a pas laissé de commentaire.

wanda T.
Évaluation :

Just keep doing what you do. Keep doing your best and working on being better. The women that worked the front desk were very professional, courteous, and polite. Even when some difficult people came in for service. They handled me and everyone else very well. I did tell them that while I was there. Thanking them for good service. That's very hard to come by nowadays. Thanks U- Haul for everything. See you soon for another rental.❤🙏😊

Philip B.
Évaluation :

the manager and staff were great to me. thxs, again. u-haul rocks.

shakeena H.
Évaluation :

Le client n'a pas laissé de commentaire.

Malik M.
Évaluation :

Keep up the great

whithney P.
Évaluation :

They need to have someone in the building at all times. I have walked in to that building and waited 10 to 20 minutes before some even got to me. Also they need someone who can answer the phone and not keep you on the phone for over 10 minutes. The customer service at both locations sucks!!!!!

YOLANDA M.
Évaluation :

Your associate was very polite

Jason R.
Évaluation :

Le client n'a pas laissé de commentaire.

Adrianne D.
Évaluation :

Too many scary people/loiters outside the building screaming at me and my roommates. Probably should make sure people are trying to sell things in your parking lot. Probably should pick a better location. I won't be returning to this one. As for the uhaul itself the windshield was super dirty could barely see out of it.

WILLIAM H.
Évaluation :

Your representative that waited on me was excellent courteous respectful I will go back to her any day the service was fantastic thank you

MATTHEW WILLIAM F.
Évaluation :

I reserved a truck. It wasnt there. I went to another location to where I was directed by someone from uhaul to pickup a truck. It wasnt there either. This caused me to be super late and to pay uber feed of 75$ for transporting me around town to difffernt uhaul locations. Not to mention the super unfriendly and unprofessional staff on site

Eschelle J.
Évaluation :

Le client n'a pas laissé de commentaire.

RANDOLPH F.
Évaluation :

Just need a lil more speed other than all is well.

Joseph M.
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Le client n'a pas laissé de commentaire.

ALNETTA D.
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Le client n'a pas laissé de commentaire.

Ayeshatai N.
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Le client n'a pas laissé de commentaire.

Mohammed D.
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Le client n'a pas laissé de commentaire.

LATELYA J.
Évaluation :

The site is nice. The customer service is awful. The vehicles maintenance was terrible.

Blandine P.
Évaluation :

Just thank you

DANNY A.
Évaluation :

N/a

Karen Y. | Premières impressions |
Évaluation :

It is a very nice and clean space. A little under staffed.

Keith M.
Évaluation :

Keep doing what your doing

shamira W.
Évaluation :

Le client n'a pas laissé de commentaire.

ALIAH B.
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The extra charges that I got was very unacceptable.

SHARONELAINE B.
Évaluation :

Le client n'a pas laissé de commentaire.

DESMOND O.
Évaluation :

Be sincere with your charges...your company is stealing by tricks.

CHARLENE S.
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Le client n'a pas laissé de commentaire.

Manny S.
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Le client n'a pas laissé de commentaire.

Tara M.
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Le client n'a pas laissé de commentaire.

La-Niya M.
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Le client n'a pas laissé de commentaire.

HANEEFAH G. | Expérience générale |
Évaluation :

Security system always down. Key swipe always broken. VERY unprofessional non-management staff.

nikyta G.
Évaluation :

Customer service stinks cashier stayed on her phone the whole time she was assisting me guy who claim to be the manager hung up on me because he didn't like my attitude and I had an attitude because they clean they couldn't find the truck when I dropped it off that's what I didn't give me my refund I had the truck for less than 45 minutes to move some mattresses I dropped it off the same day I had an active reservation for 26 hours before they close my reservation out they tried to charge me for more time that I didn't have the truck because they clean we couldn't fI don't it This location sucks it needs to be shut down or re-managed

buade w. | Expérience générale |
Évaluation :

I can recommend this u-haul facility to anyone! Clean and good staff

gloria b. | Premières impressions |
Évaluation :

Everyone was real friendly and really helpful there they did a great job

Anthony T.
Évaluation :

Le client n'a pas laissé de commentaire.

John I.
Évaluation :

The woodland Ave. experience was excallant. But the experience we had with the Darby location was very bad. With the Darby, Pa experience we made reservations,paid online for the vane. When we went to pick it up. the place was close. We waited a half hour and no one showed up. So we went home we found the location on Woodland Ave.

RODNEY M.
Évaluation :

Make returning the truck easier

Hannah M.
Évaluation :

It may have been my own confusion, but I did see it with other customers coming back and asking questions after check in , but before they leave with the truck. The text message link didn't go through the first time, and how to find the truck wasn't convenient either.

sharon S.
Évaluation :

It was great my only complaint is being over charged.

Theodore B.
Évaluation :

This location was fine, there isn't anything that I can say to improve it.

Rafiq B.
Évaluation :

Change your miles Chargers

Vanessa H.
Évaluation :

Greetings universe I'm not good in Remembering people's names but this location help me out and the time of need and that is a very good thing for me I know we all go through things at times when we need someone and no one is there but this particular location these two young ladies at the time of me renting that U-Haul gave me clarity security and worry less I want to thank them I feel bad that I don't know the name but I can identify them when seen again the reason why I say all these good things is because at the time I had to go to 4 different locations and due to the fact that I had to go five miles out my way that means that I had to pay 10 miles more than what I normally would had paid so on that note it was worth the chance to meet these two ladies and again I'm not a shame but I do feel bad that I cannot remember these young ladies names and the area was nice and clean and when I say clean it smelled clean it look clean they took their time and they helped me out computers can be failures at times and I had re-registered on my computer and when it popped up the computer had charged me more than what the average price again these ladies were aware of these things and they took full action and they helped me out so U-Haul it was September 3rd 2020 approximately 6:30 p.m. if you can find out who was on that time of work you guys got to give him a pay extra pay or bonuses holiday because at this time of life a lot of people are not coming together for a lot of people are not being aware of helping each other I don't know these young ladies or these young ladies of Somebody's Daughter somebody's cousin somebody's Aunt somebody's mom and they help me out because I'm Somebody's Daughter somebody's Aunt somebody's mom and a grandma yes I said Grandma thank U U-Haul for helping me at the time of need

Gretchen B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rizalyn C.
Évaluation :

There was no one inside at the customer service desk when I entered. I waited for 5 minutes before someone came in.

James H.
Évaluation :

Le client n'a pas laissé de commentaire.

Nathaniel F.
Évaluation :

Le client n'a pas laissé de commentaire.

ramona C.
Évaluation :

Le client n'a pas laissé de commentaire.

Bettina A.
Évaluation :

The box had moisture on one side and on the floor. Movers had wrapped plastic around the sofa. Othewise would have been a disaster.

Sydney N.
Évaluation :

Le client n'a pas laissé de commentaire.

Marc R. | Premières impressions |
Évaluation :

Great staff at this location!

Chinedum S.
Évaluation :

Sometimes the employees hesitate to take the next customer. Customers are trying to get in nd out. There will be 2 customers in line...two associates with nobody in front of them, yet the customers are left waiting. Its as if one associate is waiting for the other associate to call on the next customer first.

martin d. | Expérience générale |
Évaluation :

We only needed it for a short time. While remodeling our home. The 1st month free was a good idea.. Easy access was a great help also...

Crystal P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

alishia w. | Expérience générale |
Évaluation :

They need more employees at this location , customer service there is horrible .

RAFAWA H. | Premières impressions |
Évaluation :

Very professional staff.

nikiera c. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DANIELLENICOLE S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

AARON L. | Expérience générale |
Évaluation :

Although the employees there were very nice and helpful I do believe this place needs more help because the employees there should not have to leave their desk to do other chores with a line full of people waiting to be served I stood in line they’re almost 15 minutes waiting to be served

Jeffery F. | Expérience générale |
Évaluation :

Yes sure would

Michael H. | Expérience générale |
Évaluation :

Weekend access hours tripped me up once but overall I was so happy! you guys kept my stuff safe for a year while I was out of town. Thanks :)

DANIELLENICOLE S. | Premières impressions |
Évaluation :

My entire experience dealing with U-Haul storage has been frustrating and difficult. When I arrived to the U-Haul moving and storage of kingsessing after making an online reservation for a storage unit, I was helped by Jasmine who proceeded to tell me I had no reservation and nothing under my name, despite offering multiple times to tell her my reservation number. She then had me start from the beginning on a new reservation. Once this was complete, she asked me if I needed a lock. I explained I had purchased one already and then she explained that I should not use that kind of lock because it can be cut. I then asked to purchase the correct kind of lock. She then told me they did not have any but she would check the shipment that she was unboxing. I was asked by a different store attendant if I was given a card to access the storage facility and said that I was no. He said that I should have been given a card swipe. He returned to show me to my storage unit but did not return with any card. I proceeded to move in my belongings and once finished went back to the office. It was 6:30pm and the doors had been shut off, despite the office closing at 7pm. I then asked if she found any locks, she said no. I asked her what she recommended I do because she had told me earlier not to use the lock I had purchased. She stated that my options were that lock or nothing. I then went to return the U-Haul truck we rented while my wife went to speak with Jasmine. My wife asked her to contact her manager and she did. The manager of the Kingsessing store then said that she would be picking up the correct locks in the morning, that she would see to it that a proper lock was placed on our storage unit in the morning, and that she would hold the keys in her office until we would be able to return to Philadelphia (seeing as we were returning to NY that night and would be unable to return for several days). The next day (today ), I called around 11am check in on the status of my lock. I was told I would be called back in a half hour with an update. At approximately 4:30pm after still having heard nothing from anyone at the Kingsessing Store, I called again and was told that a lock had not been placed on our unit but one would be soon and that we would receive an email confirming this. I am overwhelmingly dissatisfied with the dismissive, unhelpful, and inconsistent way I have been treated. I also am incredibly upset that I was told I’d be called back multiple times after being out on hold for long periods of time and never called back. I am reconsidering ever using U-Haul again.

Alice w. | Online Move In |
Évaluation :

I believe that I was intentionally over charged and I would like this resolved ASAP

Sheirque K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffery F. | Premières impressions |
Évaluation :

Thank you for the service

JACQUELINE G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Marqueta K. | Premières impressions |
Évaluation :

Staff was very friendly, and very helpful

Marthea B. | Online Move In |
Évaluation :

I called last week and is waiting for a return call FROM Management

Duval c. | Expérience générale |
Évaluation :

The facility itself was great; however, any time I needed to come into the facility to speak with a staff member for assistance, the service was always slow except for one time. Further, I could not easily reach the facility by phone and never got called back when I tried to contact.

jazzrelle b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Karen S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

mohammad d. | Expérience générale |
Évaluation :

The manager was very excellent and more understanding towards my issue and helped me successfully resolve the issue. I will highly recommend Uhaul to everyone. Thanks because I am a happy customer

george r. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Alexander T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Victor H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Celeste B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Atland w. | Premières impressions |
Évaluation :

I forgot to get their names but the employees there were extremely helpful. They knew the fastest way to my storage. Showed me the best places to park my personal car and all around friendly conversations. Outstanding customer service skills. 5 stars

Sahara W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jibreel O. | Expérience générale |
Évaluation :

The rent reminder was very helpful. The staff was always helpful and available. The unit was clean and very well light.

HANEEFAH G. | Premières impressions |
Évaluation :

Uhaul would not go over 22 miles per hour. And tow/haul doubled my miles & couldn't be turned off...Uhaul is stealing miles from customers by doing this. Then my check engine light came on.

Judson H. | Premières impressions |
Évaluation :

I have no problem with the actual rental service was quick paced I rented storage space upon completion of my use of the truck that went very well the entire transaction went smoothly

Shanita J. | Expérience générale |
Évaluation :

Every thing was ok

Helen W. | Premières impressions |
Évaluation :

Okay

Dawn W. | Premières impressions |
Évaluation :

Rashad did a great job. Above and beyond. Jazz as well.

ramona s. | Expérience générale |
Évaluation :

Thank you for being there

Angel S. | Expérience générale |
Évaluation :

Excellent

Gboyega A. | Expérience générale |
Évaluation :

The lady refused to check me out and insulted me for not cleaning my storage after myself and she said U Haul pays her just to open and close storage not to clean

Teresa M. | Expérience générale |
Évaluation :

Very easy to store my belongings for several months. Move in and move out was very smooth

shahidah m. | Expérience générale |
Évaluation :

Great service, no issues.

CHERYL M. | Premières impressions |
Évaluation :

Very friendly; clean; easy access

jermaine m. | Expérience générale |
Évaluation :

The original size I wanted was not ready, they put me In smaller unit told me I would be called to move in bigger u it as soon as available o phone calls no response, then was told had 1 free month

Britnee C. | Premières impressions |
Évaluation :

Some employees had some poor customer service etiquette (talking on phone while attending to me). However, all my needs were met.

Alizay H. | Premières impressions |
Évaluation :

The representative Latasha she was very helpful and explained everything so well. I appreciate the customer service. Friendly, n easy to communicate with.

mamadou c. | Premières impressions |
Évaluation :

She very respect people

Gretchen B. | Expérience générale |
Évaluation :

I was generally disappointed that I reserved the smallest unit on-line, but it was not available when we moved in, so we had to agree to a larger (and more expensive) unit.

valarie h. | Expérience générale |
Évaluation :

The manager and staff at this location was exceptionally helpful and pleasant at each encounter. An excellent representation of great customer service.

Elise C. | Premières impressions |
Évaluation :

Rashond is always so pleasant and Very Professional...He always helps in anyway he can. He Gives Excellent Customer Service . HE EXPLAINS everything to his Knowledge.

Latasha R. | Expérience générale |
Évaluation :

Wouldn’t recommend!

shahidah m. | Premières impressions |
Évaluation :

Polite & Professional

Edmond K. | Expérience générale |
Évaluation :

GM Laneesha and all her staff really are focused on the customer and were a pleasure to interact with. Professional and caring.

David F. | Expérience générale |
Évaluation :

facility very clean and the staff very friendly and helpful. I would definitely use again when the need arises.

Ruth M. | Premières impressions |
Évaluation :

GREAT PROFESSIONAL QUALITY AND ASSISTANCE!,

Kathy r. | Premières impressions |
Évaluation :

Very Professional ood work

Tiffany J. | Expérience générale |
Évaluation :

Extremely clean, and fairly new facility. Looks like they just did it over, and are building more lockers. Staff were not as helpful, unfortunately.

Edmond K. | Premières impressions |
Évaluation :

Laneesha is a fantastic GM really interested in customer support!

robert m. | Premières impressions |
Évaluation :

The facility has a lot of promise, with personable staff who seem motivated to provide outstanding service. However the centralized phone intake told me the site has 24-hour access but neglected to...

Galveston M. | Expérience générale |
Évaluation :

I asked Questions, sale rep had no answers. Charged my card 1st. Then stated to me that. I don't have 24hr access to the facility. Which he should've stated befor taking my card once i ask him.

Aran M. | Expérience générale |
Évaluation :

Great service but sometimes they need more than one person working at the desk because the registration stuff can take a long time

Aboubacar N. | Expérience générale |
Évaluation :

i do not like how i have to pay $100 just for using U-haul truck for the first time and i only used the truck for one day. When i brought the truck back i have to pay for the dropoff too it just BS

Rahul L. | Expérience générale |
Évaluation :

This has been one of my worse experiences with Uhaul. I reached out to y'all on support to get my issue resolved, but to no avail. Pretty bummed about having to pay so much money for no fault of mine.

Syrus B. | Premières impressions |
Évaluation :

Nasir was a huge help and took his time thoroughly explaining the contract. Him alongside other employees made my experience that much easier. Thanks!

Margaret S. | Premières impressions |
Évaluation :

Both staff were friendly and helpful. I got everything I needed. One of the staff did seem new and in need of more training. Computer reservation system was not well thought out.

Shanita J. | Premières impressions |
Évaluation :

They both. Was nice in it was a good in nice. The. Man was nice. When. I load it to

Lataya C. | Premières impressions |
Évaluation :

Very friendly staff. The storage area smelled pretty bad though. You could smell it all over the property.

Porche M. | Premières impressions |
Évaluation :

Customer service was good size of the storage very little for them to say it fits up to two bedroom apartments that’s a lie.But very clean.Oh and it said i didn’t have to pay anything but still had to

Shingo B. | Premières impressions |
Évaluation :

Service was quick and questions were answered very quickly. The location seems well maintained and clean.

Glenn B. | Premières impressions |
Évaluation :

Everyone was friendly, and they respected my time-crunch. I really appreciate their help. Glad to use their services.

Erica L. | Expérience générale |
Évaluation :

Thank you

Michelle H. | Premières impressions |
Évaluation :

Great!

Aran M. | Premières impressions |
Évaluation :

Laneesha, the manager at UHAUL at 57th and woodland avenue was AMAZING and so nice and I had a really great experience.

David F. | Premières impressions |
Évaluation :

Friendly staff made the check in process very easy. Facility very clean and neat. Would definitely recommend for storage. I didn’t have a need to rent a vehicle so I can’t comment on that.

Shaniquea P. | Premières impressions |
Évaluation :

Very professional, the workers were very helpful & satisfied all my needs.

ROBERT C. | Premières impressions |
Évaluation :

Very good service I wouldn’t change a thing

Gerald M. | Expérience générale |
Évaluation :

Another great customer service experience for me with U-Haul...

CRYSTAL D. | Premières impressions |
Évaluation :

It took the associates 1 hour and 40 minutes to process a storage unit for me. Then the storage was closed so I could not store my items and now I will be canceling the unit.

Non reviews have been submitted for this location.

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