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Sylvie D | First ImpressionsSelf Storage Units in Philadelphia, PA, 19143
U-Haul Moving & Storage of Kingsessing
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U-Haul Moving & Storage at Quartermaster Plaza
2990 S 20th St, Philadelphia, PA 19145 View Available Units2.3 miles from this location -
U-Haul Moving & Storage of South Philadelphia
1015-25 S 12th St, Philadelphia, PA 19147 View Available Units3.2 miles from this location -
U-Haul Moving & Storage of Overbrook
6141 Lancaster Ave, Philadelphia, PA 19151 View Available Units3.7 miles from this location -
U-Haul Moving & Storage of Philadelphia
314-322 N 13th St, Philadelphia, PA 19107 View Available Units3.8 miles from this location
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- 4,0 - Cote moyenne des clients
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The most important part was missing not all your staff but one particular gentleman I used your place three times and he's been rude each three times and I do believe he's the manager maybe a little bit more training on how to treat customers would be
renee o | Overall ExperienceThe gentleman that helped me with everything was very nice and answered all the questions I had to ask.
Larry G | First ImpressionsThank you Frank & Team Members!!!
STEPHANIE B | Overall ExperienceThis was my first time using your storage facility, and I was very impressed with your efficient and customer-focused service! Keep up the good work!
Noreen D | Overall ExperienceIf I ever needed storage again I would always use U-Haul you guys really help people to save their items especially when times get hard and they're not able to make payments the settlement pay and vacate is awesome keep doing what you're doing because you guys are the best the other storage units that I have dealt with compares nothing to you all thank you so much
VICTORIA R | Overall ExperienceThey were the best. I will recommend you guys. To everyone I know, thank you. Appreciate you keep up the good work.
lisa w | Overall ExperienceThe General Manager Naquise was very helpful with the truck rental and in correcting my information for the storage rental. However, the young lady that I spoke to over the phone may not be the best person to answer your calls when trying to assist someone. She barely listened to my issue trying to rush me off the phone and placed me on hold for 23 mins before hanging up the line. When I called back, she started raising her voice about what she needed to do when I was trying to give her additional information that would help her in her search for my account. Fortunately, the next time she put me on hold Naquise answered and resolved my issue. Having been in the customer service industry myself for many years, customer service training may need to be implemented there before having your staff answer calls for the public. Since your calls are recorded, you can listen for yourself. The calls took place on 11/27/24 @ 11:53 am and 12:20 pm
Nicole D | First ImpressionsThe gentleman who was in U-Haul was the best I ever dealt with in my 79yrs.of living, if we had more men like them this would be a better world. Thank you for hiring them ❤️
Barbara F | First ImpressionsMoving carts not always available for use. Floors need to be cleaned more often
Monique J | Overall Experience