Évaluations des clients U-Haul Moving & Storage of Longview
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Longview
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Justin S. le
Nothing- Thank You
Kelli D. le
Amazing customer service. Great management.
Harrison K. le
Exceptional service as always.
Lindita G. le
The workers at the location are were very kind and helpful. Thank goodness for them and their efforts. Thank you guys at the Longview location for helping me!
MICHAEL S. le
Good job all... Keep it up!
Anthony S. le
The wait time was too long. I had a 10:30 appointment, and the installation was not finished until 1 pm. outside of that everything else was good. The staff is polite and attentive.
Becky B. le
This is the best place overall to rent a UHaul! I will not go anywhere else if I have a choice!
CHERRY J. le
The only complaint I have is I called 5 days before I needed their service to reserve a 26 ft truck.the day before I get a call saying they can only get me a 20 foot truck. If I needed the 26 foot truck I would have to go to another town. We would have lost too much time traveling to get another town. We were very disappointed that we had traveled 4 hours to move this household and will now have to make another trip. We could not get another room full of furniture.I was told that the lady should have offered me a trailer a $1 more to get me the footage of the truck I needed. On a positive note the UHaul truck was clean and road very well. .
Theresa J. le
Na
ANGELA T. le
Diedre was very nice and helpful
Leslie H. le
The staff was great. Your computer system from Arizona greatly slows things down. That is not fair to the local staff because people get impatient with them and it isn't their fault. We received help at a uhaul in Dallas that same day and they had the same morning slow down. The staff works great. They need fast reliable computer systems from Arizona.
Robert F. le
Great staff very friendly
Peter C. le
I showed up at 6:50pm and the store closed at 7. They had the lights off and front door locked and waved me on to say they were closed. After I checked out on the U-Haul phone app. They told me to move the truck from the spot I parked it in. I backed the truck into a designated spot. I guess it wasn’t good enough for them. She gave no reason why. Just told me to park in a different spot. She then walked away and left the premises. At no point in time was there any “ how was the truck?” Or “can we help you?” The trash laying around the lot was unsightly as well. This isn’t in the best part of town but you could take some pride in your business. Overall, I would recommend U-Haul. The truck was great and the phone app is awesome. I just wouldn’t use the Longview drop off again.
David Seunghwan K. le
Have a better customer service and a better app as well.
donnie B. le
Not one thing
BJ F. le
A Very Knowledgeable staff & i was very Impressed On how well the Equipment was maintained. It was just overall a great quick and easy rental experience. I Will always use this location!!
MAKESHA S. le
Excellent customer service from staff and General Manager
CYNTHIA P. le
Everything was great at my Uhaul facility. I will definitely rent a uhaul truck for my next trip to Florida! The staff was helpful, friendly and answered all my questions.
Christine G. le
Slow, very slow
Anderus B. le
I'm pleased and satisfied this location has provided for me every time
Anderus B. le
Nice and clean but under staffed
LaMonte W. le
...Could not store my items at first location I reserved for online & had to waste time & money after reaching my destination to return to get my driver license after not able to rent a storage...
Joshuah S. le
The gentlemen that helped me were fantastic. But the storage unit we were promised we didn’t get but received two smaller ones that wouldn’t fit our stuff.
kayla h. le
This has been the worst experience I have ever had with a company's customer service. My calls to this location were always automatically forwarded to U-Haul's customer service who in turn would say
lacedra j. le
I will recommend this facility to family & friends
Mohammad A. le
Spacious
JEFF S. le
Good
Lasca P. le
Employees were very nice and helpful!
Morgan M. le
Helpful staff and great services! Would highly recommend this U-Haul location.
Teron S. le
Caleb was great
Anderus B. le
Very pleased with the staff for taking care of me and wife's needs on a BIG move to Chicago. Special thanks to Cody and David...they were tremendous!!!
GEORGE S. le
Cody was really great and very helpful. The older gentleman (sorry, I can't remember his name), was really helpful as well. Cody went above and beyond to help assist us.
TIM M. le
Mr. David Graham is a jewel. Very personable and hands on.
CLARA L. le
My rent was due on the 13th and I paid it.I moved on the 20th and lost three weeks off money as I was told there would be no refund. We left the space in perfect condition.