Le client n'a pas laissé de commentaire.CHRISTINE J.
Customer Reviews for U-Haul Moving & Storage of Longview
Pour nous contacter
Longview, TX 75601
(Corner of Marshall 80 Hwy & Mc Cann Rd)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service and though I sought a larger trailer the one I got was the little one that could.Mario O.
Le client n'a pas laissé de commentaire.JASMINE M.
Le client n'a pas laissé de commentaire.LEWIS K.
My 100,00 $ deposit has not been added back to my account.CHERYL S.
Everytime I come in for my rentals they take good care of me!!VATINA H.
I pulled up with my rental trailer and the guy was was unhooking it before I even got out of my truck. He was super friendly, super efficient, and just exceeded my expectations. If you were to make a commercial about the ultimate experience with U-Haul, this would've been it.STEVEN C.
Le client n'a pas laissé de commentaire.Jan R.
Le client n'a pas laissé de commentaire.Amy W.
Le client n'a pas laissé de commentaire.YOLANDA S.
The manager at the drop off was not even aware of my situation, and was still extremely friendly. You do need to hire more people though. They were overwhelmed, because I tried calling for 2 days. I spent 2 hours on hold and still never was able to contact anyone,Brandon D.
It was great!NATASHIA R.
Le client n'a pas laissé de commentaire.KIMBERLY A.
The staff was awesomeBEVERLY MARIE D.
Le client n'a pas laissé de commentaire.JOHN Y.
Great new uhaulAlexis M. | Premières impressions
Very well organizedmichael w. | Premières impressions
Le client n'a pas laissé de commentaire.LATORIA T.
Le client n'a pas laissé de commentaire.JAMES A.
A 25 $cleaning fee is ridiculous.ADAM G.
Change managers and make sure the Uhaul doesn't stall on you like ours did on us 4 times. We almost had an accident because of it stalling in the intersection.Kristie B.
Le client n'a pas laissé de commentaire.Jacob S. | Online Move In
Le client n'a pas laissé de commentaire.WILLIAM G.
First off glass was in side the trailer. Second uhaul employee was I was good to go even when I asked questions. About my ball is it big enough will it pull my bike. And she said yes when I took off to San Antonio and the trailer left my truck and hit the highway After being delayed for 4 hrs I wasn't happy . I had a custom Harley bike worth40 000 $on the back smhKimberly S.
Le client n'a pas laissé de commentaire.DOUGLAS G.
Le client n'a pas laissé de commentaire.Shirley U. | Premières impressions
Le client n'a pas laissé de commentaire.STEVEN B.
Great customer service agent!VICTOR T.
Le client n'a pas laissé de commentaire.Nancy W.
Le client n'a pas laissé de commentaire.JUSTIN M.
Le client n'a pas laissé de commentaire.ANGELA B.
Le client n'a pas laissé de commentaire.MELVIN T.
Le client n'a pas laissé de commentaire.TIMOTHY F.
Le client n'a pas laissé de commentaire.Devin H. | Online Move In
Great serviceRonald J.
Le client n'a pas laissé de commentaire.WILLIAM P. | Expérience générale
Y'all did great, I rented a bid truck on Sunday ,and then a van on wed. Both times service was great. And very reasonable.CHRISTOPHER O.
Le client n'a pas laissé de commentaire.Bill M.
Le client n'a pas laissé de commentaire.james A.
Thad customer service was excellentKEVELYN G.
Le client n'a pas laissé de commentaire.CASSABRE S.
Le client n'a pas laissé de commentaire.David E.
Le client n'a pas laissé de commentaire.SCOTT W.
Le client n'a pas laissé de commentaire.Bernard B. | Premières impressions
When replacing tires, replace both if possible for even tread wear. Clean previous drivers trash out from behind the seat . Wipe seats, dash, and steering wheels clean. Truck ran great! However Poor Gas mileage of +or-8mpg. Engine oil looked as it could be changed. Did not check inlet air filter. Staff was helpful in hooking trailer up to truck, and securing vehicle on trailer, Good job!Russell R.
Le client n'a pas laissé de commentaire.ZACHARY S.
Le client n'a pas laissé de commentaire.Don U.
Le client n'a pas laissé de commentaire.WILLIAM F.
Le client n'a pas laissé de commentaire.PAUL S.
Let future customer no fees and deposits upfrontBRIANNA C.
Le client n'a pas laissé de commentaire.Lois B.
Le client n'a pas laissé de commentaire.DELROSE LOUISA A.
they need to have a security fence around their facility. People will not stay long term at u haul without a security fence when others in the area gave this available. Your staff was very helpful and polite.Richard J. | Online Move In
The truck ran good however the roof leaked in two spots in the front and one spot near the rear. Two of leaks luckily went on blankets that really didn't cause any damage however one in front soaked my 3 500 $grandfather clock. Not happy whatsoever. Everything else with my experience was good.Kevin G.
Le client n'a pas laissé de commentaire.Alexandria J.
...BEST WISHES, FROM THE OWNER OF GREGG COUNTY!!!LaMonte W. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID W.
The man that help me was very polite. He made sure that I found the key. I had to change time and he took car of it. Excellent service à la clientèlePatty M.
Le client n'a pas laissé de commentaire.Jason M.
Le client n'a pas laissé de commentaire.ANDREW B.
Great valueDAVID W.
Le client n'a pas laissé de commentaire.ALEXANDER S.
very satisfied and customer service was awesome and no wait time when i arrived very promptJACQUELINE R.
Great people and great placeRODNEY W. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer G. | Expérience générale
Le client n'a pas laissé de commentaire.Tomica L.
This location is an excellent example of what a Uhaul location should be. I highly recommend these peopleGerald S.
Le client n'a pas laissé de commentaire.GRACIE B.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.SHANE B.
Le client n'a pas laissé de commentaire.Ronee V.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.Horace D.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Jennifer G. | Premières impressions
I was charged 24,99 for extra mileage when we didnt exceed the mileage cap. We only 47 miles and the mileage that we paid for was 51. Dont understand where the mileage upcharge was. Do your uhaul associates get a commission because I'm thinking we got screwed.Sarah L.
Very helpful and fastKimberly G. | Premières impressions
Le client n'a pas laissé de commentaire.Matt T.
Very friendly, knowledgeable and helpful staff. Assisted with trailer hook up and return, cheerful and accommodating. This location is always my "go to" location.Robert B.
I rented a 6X12 cargo trailer to move house hold stuff to Dallas area. Trailer was easy to load with wood slats to secure large furniture. Trailer pulled very good in Dallas traffic also. Will definitely use again made the process of moving easier with out a doubt.DANIEL JOSEPH H.
I was given a smaller storage unit for the size of truck I needed. I had to go to another storage unit But was given the wrong address and had to come back and rent a unit that was more expensive than I was told the price would be. We did not get home until after Midnight I wasted mileage and gas!DEBORAH MICHELLE B. | Expérience générale
Super friendly ! And a nice welcoming place.ALEJANDRO R.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Glay T.
Le client n'a pas laissé de commentaire.ANTHONY M.
Thank you for the excellent customer service!COURTNEY M.
Justin was very knowledgeable and helpful. It was our first time to rent and he gave us great information. We have only one suggestion. It would have been better if we could have talked to the same person each time we called.DEBRA H.
Clean envirornment and professional and courteous staff.Octurus I W.
It was very expensive just for in town, getting charged 0,99 $ a mile AND having to fill the tank back up...Kaitlyn H.
Le client n'a pas laissé de commentaire.Latance B.
I got sidetracked while refilling the gas tank before returning truck to Longview. I was only needing to put in 9 gallons but ran it up to 34 gallons, or 24 gallons more than I needed to. Wish you could reimburse me 40 $or 50 $for the accidental overfill?Thomas W.
Le client n'a pas laissé de commentaire.Michael A. | Expérience générale
Le client n'a pas laissé de commentaire.joshua R.
All goodKevin W.
It was a wonderful experience. Everything was on point. I would definitely use U-Haul again & highly recommend them , to anyone. Thanks again for good service.ZETTA A. | Expérience générale
Make sure you DO NOT HAVE ROACHES IN THE CAB OF THE TRUCK.. I was only moving a few Boxes for my family and didn't need a big truck so I got the smallest.. Upon getting ready to leave my family home my daughter started Screaming that she saw a bug I ran to inspect and that is when I saw a big House Roach not a waterbug but an actual House Roach crawling on the dash board.. I got a stick and got it out.. Then as we were driving to the storage about 10 minutes down the road she's screaming again and there were more.. I pulled over and tried to get them out but unsuccessful. So we hurried up unloaded the truck and quickly returned the truck.. I have been using this site on hwy 80 in longview for over 7+yrs and never Experienced this mess and i just used them a month ago and didn't have these problems.. I'm very disgusted.. And if you pick this company watch your surroundings Inside this truck.. Spray your Trucks please..RONDALE W.
Overall very pleased. Only concern was the wait. Only one attendant was available and there was a significant line the whole time. One I was helped, although, the attendant was very courteous and professional.Craig H.
Everything was fineKANDI T.
Le client n'a pas laissé de commentaire.STACEY S. | Premières impressions
I didn't know the unit was upstairs. That was incredibly difficult and inconvenient.Sarah B. | Online Move In
Le client n'a pas laissé de commentaire.Michael G. | Expérience générale
Everyone was helpful with a great attitude!Joseph C. | Expérience générale
My rental experience was fast and easy.John C.
Le client n'a pas laissé de commentaire.FREDERICK T.
This was my second time to do business with this group, they were going above and beyond to make my drop off experience five star.Anthony B.
Le client n'a pas laissé de commentaire.Thomas O.
I was a pleasure doing business with Kristin Gadberry and the staff. Good job Kristin.........randy s. | Expérience générale
Le client n'a pas laissé de commentaire.Elliot P.
Le client n'a pas laissé de commentaire.Sterling T.
Le client n'a pas laissé de commentaire.Larry S. | Premières impressions
Le client n'a pas laissé de commentaire.Robert S.
Keep up the good workGerald M.
Le client n'a pas laissé de commentaire.DIEDRA W.
Everything was easy and great customer service by Kristin (not sure on spelling). We had to call back while traveling and she was extremely helpful. All around a great experience. Merci.JAMES G.
Le client n'a pas laissé de commentaire.CLYDE C.
Le client n'a pas laissé de commentaire.Roger L.
Le client n'a pas laissé de commentaire.Cody S.
Everyone was really friendly and renting the truck was superAUTUMN N.
Le client n'a pas laissé de commentaire.WAYLAND B.
Customer Service was great. The man was very helpful setting up the car dolly.Rebecca T.
Great experience..Joseph C. | Premières impressions
Le client n'a pas laissé de commentaire.jose e. | Premières impressions
Le client n'a pas laissé de commentaire.Claude S. | Premières impressions
Le client n'a pas laissé de commentaire.jasmine t. | Expérience générale
The only issue I had is that a rodent chewed up my cord to my dryer. However the staff at the U-Haul in Longview was extremely helpful.Iesha S. | Expérience générale
There were water damage all over my furniture and mice feces. I haven't heard from anyone from there about it. Then there where ants all in my tub boxes.Tonika S. | Expérience générale
everyone was so niceIesha S. | Premières impressions
Le client n'a pas laissé de commentaire.ERICA M. | Expérience générale
To Long for proper info.too expenses no discounts allTracy J. | Premières impressions
Everyone did a great job. Clean!!jerry C. | Expérience générale
Brittany was friendly and outstanding! I'm guessing she's your best employee!Nicholas S. | Premières impressions
The Longview storage facility staff was outstanding! Helpful, understanding, friendly....above and beyond!christie w. | Premières impressions
The staff was kind, but management needs to seriously update their POS systems. People were waiting for 30+ minutes to complete a retail transaction.Megan R. | Expérience générale
We booked the storage until before the employees even looked at how much we had in the truck. It ended up being not big enough to hold our things, so we went over our mileage to find somewhere else.Megan R. | Premières impressions
NaTheresa J. | Expérience générale
Everything was great at my Uhaul facility. I will definitely rent a uhaul truck for my next trip to Florida! The staff was helpful, friendly and answered all my questions.CYNTHIA P. | Expérience générale
Slow, very slowChristine G. | Expérience générale
I'm pleased and satisfied this location has provided for me every timeAnderus B. | Expérience générale
Nice and clean but under staffedAnderus B. | Premières impressions
...Could not store my items at first location I reserved for online & had to waste time & money after reaching my destination to return to get my driver license after not able to rent a storage...LaMonte W. | Premières impressions
The gentlemen that helped me were fantastic. But the storage unit we were promised we didn't get but received two smaller ones that wouldn't fit our stuff.Joshuah S. | Expérience générale
This has been the worst experience I have ever had with a company's customer service. My calls to this location were always automatically forwarded to U-Haul's customer service who in turn would saykayla h. | Expérience générale
I will recommend this facility to family & friendslacedra j. | Expérience générale
SpaciousMohammad A. | Expérience générale
BienJEFF S. | Premières impressions
Employees were very nice and helpful!Lasca P. | Premières impressions
Helpful staff and great services! Would highly recommend this U-Haul location.Morgan M. | Expérience générale
Caleb was greatTeron S. | Expérience générale
Very pleased with the staff for taking care of me and wife's needs on a BIG move to Chicago. Special thanks to Cody and David...they were tremendous!!!Anderus B. | Expérience générale
Cody was really great and very helpful. The older gentleman (sorry, I can't remember his name), was really helpful as well. Cody went above and beyond to help assist us.GEORGE S. | Expérience générale
Mr. David Graham is a jewel. Very personable and hands on.TIM M. | Expérience générale
My rent was due on the 13th and I paid it.I moved on the 20th and lost three weeks off money as I was told there would be no refund. We left the space in perfect condition.CLARA L. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!