Évaluations des clients U-Haul Moving & Storage of Manassas

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Manassas

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Michelle H. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

Joshua C. le

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Staff was very friendly and helpful throughout my whole rental experience.

Noel R. le

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It is so easy to get rental from you guys this days , is just matter of click couple bottom on you key board . And all your infortunio is there . No paper work hustle . Or signing Bunch of pages . Thank you

William S. le

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Le client n'a pas laissé de commentaire.

Scott W. le

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Le client n'a pas laissé de commentaire.

hugh K. le

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Le client n'a pas laissé de commentaire.

Donald T. le

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The employees were great, very helpful, made everything easy. The truck was clean and even smelled good. The seat was very comfortable. Overall, i would say that the employees take really good care of the customers, and the trucks are well maintained.

Theodore H. le

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Not A 'thing'

Steven Y. le

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The young girl at the front desk was very helpful and polite.She was there all three times I stopped by.

Martin B. le

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Coffee? The store is excellent, which is why I routinely lease from there.

mathew M. le

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Exception customer service at this location.

Kathleen H. le

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I wanted to pay for my niece to rent a truck. Putting In my credit card just reserved it and when she picked it up she had to give her credit card. The only way this could be fixed was at the store. They wouldn’t answer the phone. I spent WAY Too Much time trying to fix this. It was a BIG headache. The problem is not with the location, its with your choices online.

Michael P. le

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But !!!! The cost is to high. I have used this same truck for 2 weekends for storage and the cost per mile has killed me . $200 a weekend , $400 over two weekends , it’s sure not the people working faults . Everyone has been above what was expected of them . All in all it’s good ! But $ is still $ .

ADAM K. le

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The employees here are always very friendly. Great experience. Thanks!

Esther B. le

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Awesome Manager and workforce.

Valerie M. le

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Couldn’t be any easier and super professional attendant!

Serena C. le

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From the pick up to the drop off...everything was excellent. Staff very friendly! My new favorite Uhaul location.

Michael S. le

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Great experience. EASY and EFFICIENT!!!

Sonya G. le

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Le client n'a pas laissé de commentaire.

Mark N. le

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Le client n'a pas laissé de commentaire.

Wayne B. le

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Le client n'a pas laissé de commentaire.

Benjamin M. le

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Le client n'a pas laissé de commentaire.

Gaylor R. le

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Pickup went smoothly completing the process in less than 15 minutes.

denise B. le

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Le client n'a pas laissé de commentaire.

Justin P. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Very good staff!

Miguel D. le

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Le client n'a pas laissé de commentaire.

Stephen K. le

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Le client n'a pas laissé de commentaire.

Troy G. le

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I have rented trucks several times at this location. The process is easy, and the staff is knowledgeable and efficient.

michael W. le

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Not much.

Eric M. le

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Le client n'a pas laissé de commentaire.

Rachel L. le

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Le client n'a pas laissé de commentaire.

Leanne S. le

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Able to drop off a day early.

Dan B. le

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Le client n'a pas laissé de commentaire.

Mackenzie M. le

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Le client n'a pas laissé de commentaire.

Sibghatullah S. le

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Everyone I spoke with was professional, polite, and extremely helpful. I talked to Savanah, Mason, and Niles(if I recall his name correctly) - Savanah and Mason were extremely helpful, answered all my questions, and offered safety driving tips - since this was the first time I ever rented a cargo trailer being hitched to our vehicle. They also made me switching from a larger cargo trailer to a smaller size. Mason literally ran into the shop to grab a tape measure when I asked to get exact measurements and measured the trailer. Earlier in the week, Savanah helped me over the phone to switch to a smaller 4'8" cargo trailer. She actually went out and verified it while I was on the phone with her. I'm much older than these young folks, so I was very impressed with their sense of responsibility, maturity, and the care they took to make sure all was OK, Safe, and smooth. I will definitely recommend this UHAUL location to my family and friends. THANK YOU Mason, Savanah for everything. God Bless. -Sib

Maryann T. le

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Good job Cree-o!

Ayman H. le

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The gentleman who helped me during the pick up and drop off was very professional and helpful.

Thomas J. le

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DO NOT RENT FROM U HAUL

Alison L. le

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Everything went very smoothly! I was impressed by the facility, and all of the employees were friendly and helpful. A huge improvement over other storage facilities I've used!

Walter J. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

David G. le

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Everyone that I dealt with from reservation, to pickup, to drop off was fantastic! Really great group of people. Good with customers, good with business, and great teamwork. Very impressed with this location.

Rose D. le

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Le client n'a pas laissé de commentaire.

Charles L. le

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They charged me two days rental for a truck I returned the same day./

John A. le

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Le client n'a pas laissé de commentaire.

Prince G. le

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Le client n'a pas laissé de commentaire.

Margaret S. le

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Staff is very helpful.

Billy M. le

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Le client n'a pas laissé de commentaire.

Billy M. le

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Le client n'a pas laissé de commentaire.

COREY E. le

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The trailer brakes should definitely be upgraded to a traditional style electrical brakes. For when someone has a bigger truck the pressure system is horrible. I would not be using the trailer again, even though this is the second time I have.

Daryl G. le

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Le client n'a pas laissé de commentaire.

Hernon H. le

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Le client n'a pas laissé de commentaire.

Susan P. le

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there was broken glass in the back and it sounded like the transmission was on it's way out.

Mary F. le

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Le client n'a pas laissé de commentaire.

Howard F. le

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Le client n'a pas laissé de commentaire.

Leslie C. le

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Le client n'a pas laissé de commentaire.

James L. le

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within seconds of pulling up an employee was outside to greet us, and get us on our way. Super nice and helpful...

Scott H. le

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Le client n'a pas laissé de commentaire.

Mark L. le

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Le client n'a pas laissé de commentaire.

Norman A. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

Princess H. le

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Le client n'a pas laissé de commentaire.

Dwight N. le

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Can't think of any improvements. Check out and check in couldnt have been smoother

THOMAS L. le

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!

Cliff F. le

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First time ever seeing a 24/7 u-haul location. This was an excellent experience.

Yuris Z. le

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Le client n'a pas laissé de commentaire.

madison f. le

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U-Haul staff was very helpful and accommodating. Highly recommend.

Vincent M. le

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The automated system sent us to 15610 Jefferson Davis HWY #10M

John L. le

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I think the truck I received was not truly full of petrol at pick up. I filled up after driving 30 miles, and it took almost 8 gallons (7.73 to be exact), so that's less than 4 miles per gallon. That is much lower gas mileage than I expected. I don't have a solution for that problem - the gauge showed "F" so I accepted it as full. But it might be appropriate to give customers some estimate of the typical gas mileage the various trucks get.

michael R. le

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Le client n'a pas laissé de commentaire.

Meredith T. le

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Balance tires on vehicles. This is third U/Haul rental that tires were EXTREMELY out of balance.

Tim A. le

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Super clean and very nice folks. Really encouraging to see such pride in the young people running the show there. I know there is U-family 'royalty' there; the pride in the business shines through!

James M. le

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Le client n'a pas laissé de commentaire.

Andres L. le

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Le client n'a pas laissé de commentaire.

Angela E. le

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Le client n'a pas laissé de commentaire.

Thomas L. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Le client n'a pas laissé de commentaire.

Edward P. le

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The Ford Cargo Van was fantastic. Large capacity, comfortable, well equipped, easy to drive, and fast. It was nearly perfect, but we did think of two things to improve the experience -- add a bag of M&Ms to cab and a winning lottery ticket. Seriously, well done Uhaul.

REGINALD MOURNING C. le

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Good business. I was there for almost ten years

Adeel A. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Le client n'a pas laissé de commentaire.

Fazal K. le

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The customer service by employee, Miles, and his colleagues is always impeccable. I’m very pleased.

Nicholas D. le

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Le client n'a pas laissé de commentaire.

Frederick S. le

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Great service during pickup on Saturday and return on Sunday.

JILL R. le

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Le client n'a pas laissé de commentaire.

Linda J. le

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Le client n'a pas laissé de commentaire.

Renato C. le

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Both customer service representatives I worked with in the store were really professional and pleasant.

Darrell W. le

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Le client n'a pas laissé de commentaire.

William H. le

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The best. Awesome people!

Thor T. le

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Le client n'a pas laissé de commentaire.

THOMAS L. le

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Very helpful and friendly staff!

Doretha M. le

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The entire experience was excellent!

William C. le

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Le client n'a pas laissé de commentaire.

Sonya G. le

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Friendly Team

Kristin J. le

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Excellent staff!

Paul T. le

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Seriously, I have used Uhaul a bunch of times and this place is the best!

Donald H. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

Warren J. le

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Le client n'a pas laissé de commentaire.

mike M. le

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Everything was fine.

Brent M. le

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Nothing to suggest. It has been observed that Uhaul has invested a lot into the company since I used them last. The combination of modern automation and with a helpful staff made things a next level experience. Look forward to using these services in the future.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

James P. le

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Easy drop off process. Location that was convenient

Maria Z. le

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I really like the facility.

Julie M. le

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Le client n'a pas laissé de commentaire.

Maurice G. le

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The experience and vehicle was excellent from beginning to end!!

Zeshan M. le

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Le client n'a pas laissé de commentaire.

Vanessa G. le

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OMG! Excellent customer service with all workers at all times! The most incredible place to do business for storage and moving. I’m totally impressed!

Debra T. le

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I changed payments before the due date however company double dipped and took two payments.

Roy D. le

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Staff is very friendly, helpful and professional. Made all our moving needs easy

Terence R. le

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Thank you

DEBRA DAVIS A. le

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Staff very helpful and courteous. Set-up for truck rental drop o8is very inconvenient for storage users.

Kris M. le

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.....

Jose B. le

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Great service. Great experience.

Frank M. le

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n/a

ANDRO B. le

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Staff very friendly and helpful.

William L. le

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It is the best U-Haul facility I have ever used!! And this is our 4th time!!

Mirian E. le

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Excelent S

Yao B. le

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Great customer service. Friendly people. Awesome location

Jennifer P. le

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The manager was always helpful!

David K. le

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Excellent service, knowledgeable staff and a clean facility!

Frank M. le

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I met a Great Crew of Folks who assisted me with my 1st time using their Climate Control Storage. Thanks Again, Frank Morgan

andrew h. le

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Easy rental process and friendly employees!

Eugene M. le

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I was so glad to have been able to find a storage unit at the place I rented the moving van. thank you for being there Eugene

Nancy C. le

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Facility was clean and very well maintained. Staff was friendly and helpful when encountered. Good facility.

Margaret S. le

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U-Haul thank you for all your love and compassionate help at the time it was needed

Roy S. le

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Without question, the best experience we have ever had with this company. The manager helped us tremendously with all of the multiple supplies we purchased, exceptional leader

John G. le

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Moved an entire house to storage while waiting on our new home. Great facilities; climate controlled and secure. Only construction comment - I ended up with 6 units.- separate accts. Billing clunky.

Jalaine M. le

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I really appreciated the customer service at U-Haul Moving and Storage of Manassas. They were incredibly kind and helpful!

JOSEPH B. le

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Staff was great and very pleasant. Thank you!!

Stephen G. le

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Friendly knowledgeable staff, good hours to access your storage unit. The storage unit is well kept and offers good lighting and security. I would recommend U-Haul for your storage and hauling needs

Christine K. le

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The young lady that helped me was wonderful. She went above and beyond. I wear oxygen and she was knowledgeable, thoughtful, and assisted me with a unit near an elevator. Great experience.

Lindsey O. le

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A good experience.

Karl D. le

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Everything went fine. The staff were very helpful.

Adrienne b. le

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Sherie was awesome! She helped me get my unit set up over the phone and was very accommodating! Everyone at this location has been great answering all of our questions!

Victor F. le

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Great Customer support!

Pete H. le

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Incredible customer service and excellent facility.

Ndubuisi A. le

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Very perfect experience especially the staff are very friendly and helpful

James G. le

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The employees there were very friendly and helpful.

Adrienne w. le

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Staff was very helpful and friendly

John L. le

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Customer service is clearly priority number. From the site manager to the entry-level clerk, I could not be any more happy with the product and service provided by the staff at this location.

Miguel C. le

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Barbaro….

steve w. le

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The staff is always friendly and helpful. I have had an outstanding experience with U-Haul and will continue my business with them. I currently have another unit with them. Brad and staff are great.

Cheryl R. le

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Bradley was very informative and helpful.

Andrew M. le

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Kudos for a very well run operation. Thanks to management for maintaining and sustaining such a positive atmosphere in a well run, well organized, and very clean place.

Earnest P. le

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You are the best storage/truck rental facility in Northern Virginia. Top notch staff and facility. Thank you.

Jean W. le

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The staff at this location is beyond belief !! Such wonderful customer service and helpful. They made us feel like we were their only customer !! Loved dealing with them. Would highly recommend.

david b. le

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Fiona b. le

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Colleen G. le

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the staff is always very polite and helpful

Dennis C. le

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I have used their services several times and they are excellent to work with!

Miriam W. le

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The staff, and particularly Brad Hickey, the manage and Vincent, his assistant, were always wonderfully helpful. Always there if I ever needed anything. Super place to work with. Thanks everyone!!

Andrew M. le

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Excellent service and facilities. Kudos to the great 👍 staff. Thanks.

Byron T. le

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They were extremely helpful at one of our most stressful times ... MOVING long distance. Our representative was very pleasant and possessed great customer service skills.

Lynne M. le

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Vince was extremely helpful from the time I walked in to the time I checked out. I would not hesitate to use their services again

Lisa F. le

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Great to have a local facility so well run, clean, easy access!

Nancy B. le

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Very nice staff! Have considered working there on the moonlighter position since it is so close to where I live....

John S. le

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Well-maintained facility, friendly staff, what's not to like?

WILLIAM B. le

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U-Haul in Manassas has been a huge help and a great place to store my items.

Edna A. le

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Good placement of u box for our pickup of items .

JAMAL E. le

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Great customer service Thank you Brad Hickey for the excellent service. I have been to this location few times,every time i go there is a great experience. Thank you Vence,great work

David B. le

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Vincent and Demetrius are excellent!

PAMELA C. le

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The group in the Manassas location (Dumfries Rd) was very helpful in getting us setup with storage quickly. Great group!

Phyllis L. le

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People very helpful.

PAUL JOHN T. le

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Building and facilities where nice and well maintained. The staff was cordial and courteous. Three price increases in as many years. No prorated $ return paying U-Haul twenty three days of non usage.

Michael W. le

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None

Scott D. le

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Very accommodating. Staff was helpful and did a great job when we realized we needed storage at last minute. You all came through and we appreciate it! Facility is very clean and secure!

Jane L. le

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Great Facility

Dan C. le

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All the staff are top notch!

GLENN w. le

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Easy move in and out with plenty of carts and loading dock space

Khadijah J. le

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I had a great experience

Mark S. le

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I would not recommend this Uhaul to anyone. What should been an easy hitch installation has became a night mare for me due to their poor workmanship😡😡

Richard N. le

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No fuss. Got the job done.

William R. le

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Terrific!

DONALD/JULIE R. le

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A wholly worthwhile and cost-effective service, conveniently located.

SHARON PAULINE H. le

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Very nice service and helpful. Spacious while moving and quiet.

Erika W. le

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Bradley & Demetrius were awesome

Katia V. le

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Staff was great.

David S. le

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really great staff. Brad seems to be an excellent manager. Vince was also super helpful. Also Conner. A really great facility.

STEPHEN N. le

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The staff here always helped me out with professional and courteous service. Thanks for all you've done.

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