Customer Reviews for U-Haul Moving & Storage of Manassas

5 435 évaluations

10480 Dumfries Rd   Manassas, VA 20110
(@ Fairgrounds)

(703) 369-4619

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(703) 369-4619

10480 Dumfries Rd
Manassas, VA 20110
(@ Fairgrounds)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Clearly enumerate drop off locations. "Equipment" is not the same implication as "Truck" and this was never explained.

Ramon T. 
Évaluation :
5

This location made it all very easy! The U-Haul reps loaded and unloaded the trailer for me and made sure that I understood how to do it should the need arise. They were personable and seemed to be happy employees. And when I had to extend the rental by a day, it only took about 20 seconds, as they cross-referenced my phone number to the rental agreement. He was done extending the rental before I even finished asking. Again--very pleasant experience. The only thing I would change is to move them closer to me!

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Excellent customer service, very professional, experienced. I really liked a lot

nadiaMarcolla M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim B. 
Évaluation :
5

The equipment met our needs perfectly.

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheldon B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim H. 
Évaluation :
4

Rien

ERIC S. 
Évaluation :
5

Great on site help and service!

Orlando L. 
Évaluation :
5

The original location that I was supposed to pickup at, Jones Snow Plow in Alexandria, VA sucked! This reflects poorly on Uhual!

Jeremy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANKPAUL R. 
Évaluation :
3

I barely had gas when I picked up the truck. I was told that I could fill it up and I would be refunded upon return. I did not receive any refund and turned the truck in with over 1/2 tank of fuel.

Sheri F. 
Évaluation :
3

The truck was rough. It felt like it was 20 years old. The steering was loose. The door didn't shut without slamming it super hard.

Paul G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra K. 
Évaluation :
5

The team working at this location are excellent and fun too work with. Very customer friendly!!

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIATERESA Z. 
Évaluation :
5

Nothing. Service was helpful, honest and did a great install. It felt like family.

Steven S. 
Évaluation :
5

Not much. Kelsey was awesome on the phone and in person.

William S. 
Évaluation :
5

Perfect

robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lin L. 
Évaluation :
5

We have always had a great experiencw when renting from this location. Great, friendly staff.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIEEDWARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria G. 
Évaluation :
5

Please, please, please............ WASH THE WINDSHIELD - both INSIDE and outside!! WTF!! People using these vehicles would rather WIPE the condensation from the inside - smearing the moisture around than let the A/C or defrost work. Now, when there is a SUNNY day - ALL I SEE IS THE SMEAR MARKS!!! You have no problem faulting us for the slight imperfection - yet you can't maintain a simple interior? Com'on....... Please Dumfries Rd, MANASSAS, VA - you can do better!!!

James F. 
Évaluation :
5

Do not need to do anything different. Everything was outstanding - the service and availability of the equipment. Quick check-in and check-out.

Dellas B. 
Évaluation :
5

Great customer service--professional and efficient Vehicle was solid

Felipe O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGENA W. 
Évaluation :
5

Very quick and effortless process.

James K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

teri B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGEGREGORY N. 
Évaluation :
5

The truck had a lot of miles on it and the ignition switch failed while I was getting gas. However, the staff gave me the number to the roadside assistance and they were able to get it started again after a three hour wait. Josh the manager gave us a discount.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex P. 
Évaluation :
4

You can not do anything to improve this business. Everyone is so polite,courtious and everything just ran like a smooth clock.

Phillip S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BALAJI R. 
Évaluation :
3

Make sure everything works BEFORE you rent it. It's NOT my job to figure out why something (in this case, a door) isn't working!

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erven L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Nothing the people I talked to did a great job

James V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca T. 
Évaluation :
5

Absolutely the best experience by far!

DereknDebbie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEIDYM P. 
Évaluation :
5

Nothing. Service was outstanding.

Dellas B. 
Évaluation :
5

Manager and staff went above and beyond to ensure the transaction went smoothly

Justin M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBIN R. 
Évaluation :
3

I tried to use the return app. But the odometer and fuel photo did not want to process. Got stuck in Step 1. Ended up not using the App.

Jose C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael H. 
Évaluation :
4

They charged me for rental equipment that I didn't get

Krystal P. 
Évaluation :
5

Excellent service à la clientèle

ROBERTJASON A. 
Évaluation :
5

They young (black) guy who help secure my car on the trailer was the BEST! He went above and beyond to show my better half what he was doing. I hate I didn't get his name but he gave great customer service!!!

Leyda T. 
Évaluation :
5

The personal that was working on the day, that we picked up the u-haul, were so friendly and helpful. They were a joy to talk to and deal with.

Phillip S. 
Évaluation :
3

I was charged for not having 1/8 tank of gas in the truck when there was clearly 1/4 tank

Daryl T. 
Évaluation :
5

Doing a great job. My only complaint was key drop was hard to find. Website said look for orange box and it was a slot in garage door.

rebecca S. 
Évaluation :
5

Very good customer service

Lee S. 
Évaluation :
5

Facilities met our needs.

michael m.  |  Expérience générale 
Évaluation :
5

I was very please with how the staff made everything very easy to setup a vehicle and storage unit. Très sympathiques et professionnels. Will definitely use them again.

william m.  |  Premières impressions 
Évaluation :
5

BEAUTIFUL CUSTOMER SERVICE, HONEST AND RESPECTFUL!!! JOB VERY WELL DONE. “”” 

Sergio H. 
Évaluation :
1

I rented a trailer to support a Boy Scout project on Friday evening, March 25. I got the trailer in the evening so we would be ready at 6:30 AM the next morning. The trailer was staged and not used until then. The next morning, at 7AM when loading the trailer, we discovered that the front passenger side tire was flat. We emptied the trailer, filled the tire with air and I took the trailer back to the U-Haul store. However, upon arrival there was only one attendant and he wasnt capable of fixing the tire. If your store is open, you should be able to service your own equipment - strike one. Strike two was that I then had to call 1-800-Go-UHAUL for help instead of the attendant trying harder to help. Great service model there! And then I called and got put on hold. So I went to the web site from my phone - not ideal - and finally got a call back from a really nice person to intake my service request. And then I waited 3 hours for someone to come fix the trailer tire. A process that took less than 10 minutes. I got three hours of use out of the trailer before our project was done. If there was another company I could rent a trailer from, I would in the future.

Matthew S. 
Évaluation :
5

I use U-Haul Moving and Storage of Manassas, VA consistently for all of my moving and storage needs. The team here is absolutely professional and always has the right equipment available when needed. The check in and check out process is simple and the vehicles are also well maintained. I highly recommend this U-Haul location.

Anthony G. 
Évaluation :
3

Store was understaffed and very busy on a Saturday morning.

Tracy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

The staff are wonderful, helpful and friendly.

William S. 
Évaluation :
5

No issues, quick service

Randy H. 
Évaluation :
5

Everything good and a good service

Mario G. 
Évaluation :
5

Thank you gays. Ford you Your service

LEOPOLDOENRIQUE G. 
Évaluation :
5

Very impressed, the team made everything easy and it was a pleasant experience.

willam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES V. 
Évaluation :
5

The two ladies who helped me with the trailer were great. They were friendly, knowledgeable and really helpful. I really appreciated their service.

REBECCA DANIELLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDYDEAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bill V. 
Évaluation :
5

I was very impressed with the U-Haul rental process. The staff were speedy and professional and the process was just as easy as can be. Well done

Randall K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolette W.  |  Expérience générale 
Évaluation :
5

Continue doing what you are doing!

David B. 
Évaluation :
5

Very helpful employees who made the process super easy!! Great job!

Thomas K. 
Évaluation :
5

these guys are rock stars. well-run operation. busy and efficient but also friendly.

michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny P. 
Évaluation :
3

Need renting customers choice not there choices if customer needs one way you can rent one way but they don't have one way choices I pay for fifteen miles extra

IFTIKHARAHMED C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD F. 
Évaluation :
5

Good customer service.

Eleuterio G. 
Évaluation :
1

The trucks front windshield was frozen. I had to scrape it off. If I didn't have a scraper, I would have had to drive it like that and it could have been dangerous. Also, I was told to drop the keys off after hours at the drop box. Wasn't told that there would be an overnight fee. I even stated before hand that I will need it for about 5 or 6 hours. Not once was I told that there was a fee. Pretty sketchy business.

Asfandyar L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

I've had a storage unit at Dumpries for years. The staff is always nice and helpful. My rating applies only to this location. I've had units at other locations that weren't good.

SUSAN S.  |  Premières impressions 
Évaluation :
5

I couldn't have found a better place to done business with. Outstanding employees, extremely personable and helpful. Thanx again gentlemen for all your help.

ALAN S.  |  Premières impressions 
Évaluation :
5

The service I received was polite, prompt, courteous, and respectful. I would absolutely recommend this location to anybody in need of vehicle rental or self storage in and around Manassas...

STEPHEN MATTHEW W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

preston h.  |  Expérience générale 
Évaluation :
5

The young man's name was Mason whom I came into contact with to get a storage unit.The process was systematic from start to finish with him. He was quick, efficient, informative, and courteous. An absolute professional !!

shane C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OTY M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Evangela W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H.  |  Expérience générale 
Évaluation :
5

Great would go back again Kelsey is the best she is the greatest manager I've ever seen in a business she will work with you she will help you out the best she can!!!

Thomas C.  |  Expérience générale 
Évaluation :
5

Well run, efficient, and clean! Couldn't ask for a better facility!

KATHRYN SCOFIELD L.  |  Expérience générale 
Évaluation :
5

I have had my unit for 3 years and I have never had any issues with my access or anything else. Great experience

Mickel C.  |  Expérience générale 
Évaluation :
2

Your company put my signature on a wrong document and is now screwing me over. Had me sing a small screen that was only supposed to be for me to be able to access someone else's unit but instead you put me down as the owner of the unit. Now the person that was the actual owner is getting away without paying for all of the late fees. Even her family has tried to call and tell you guys that you are charging the wrong person. Thanks for screwing an innocent man who is struggling with his own stuff.

Keith P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAE-SEOK C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ebonee s.  |  Expérience générale 
Évaluation :
5

Staff was super helpful and friendly!

Edwin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charis k.  |  Expérience générale 
Évaluation :
3

I posted my move out date over a week before the 3rd the day I got a rental was the date I moved out. Please correct the date. It would have been the day after before I did all the filing

Kenneth S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terri h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott j.  |  Expérience générale 
Évaluation :
5

Staff always friendly and helpful. Auto pay worked very well. Always had notice of a payment collection. Storage unit itself was always clean. No sign of bugs or mice ever. Hallways always clean, floors shiny, lighting good, signage good to direct you to elevator. Elevator never out of commission. Would be my first choice if I ever have need for storage facility again!

Kenneth S.  |  Expérience générale 
Évaluation :
5

The staff was amenable to my needs respectful of my current handicaps, age and very patient overall.

Sanford W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie D.  |  Expérience générale 
Évaluation :
5

Pleasant staff.

Larry P.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AUSTIN R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSAPHP V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy B.  |  Expérience générale 
Évaluation :
5

I Love all the employees and they were well respectful

Pamela W.  |  Expérience générale 
Évaluation :
5

Not only did they handle everything for me, but they even cut my lock with bolt cutters when I lost my key. Thank you very much!

Robert C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew W.  |  Premières impressions 
Évaluation :
5

Kelsey was amazing in every aspect. We had a blow out on the highway and she checked on us to make sure everything was great. She was also helpful when checking into the storage unit. She is efficient, pleasant and definitely and asset to the business.

Detra H.  |  Premières impressions 
Évaluation :
5

Staff very friendly and helpful.

Edwin S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed B.  |  Premières impressions 
Évaluation :
5

Storage unit is spacious and clean. Security is excellent and the elevator is most convenient.

Corey P.  |  Premières impressions 
Évaluation :
5

Outside of my own mistakes, U-Haul was very useful and patient with me due to purchasing a unit way too small

danitra L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irvin M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H.  |  Premières impressions 
Évaluation :
5

The staff was super helpful, and moving in was a breeze! The carts were a huge help. The facility was super clean and well managed. Merci!

Emma D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee H.  |  Expérience générale 
Évaluation :
4

On issue is that when the rental payment did not come out of my account someone should have called and confirmed the account. Because the card expired no one called and I was billed extra money. That makes a difference when this was paid on time for the last several years.

Helen S.  |  Premières impressions 
Évaluation :
3

Merci

jamara t.  |  Premières impressions 
Évaluation :
5

gracias muchas gracias y que Dios los bendiga gracias

REYNALDO F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trudy C.  |  Premières impressions 
Évaluation :
4

The manager and her office agents are Great attentive And decisive in their actions ! You will be treated and respected in the manner that a customer should and as a customer you should return the kindness and respect. Have used the storage Twice and every time I rent a Truck I use the same location. All of this just for the service and attention I will receive ! Excellent staff can't express my satisfaction with this location.

CRAIGJOVI B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW C.  |  Expérience générale 
Évaluation :
5

Thank you to the staff. Your assistance has been great during my stressful time of moving.

Karen F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefan G.  |  Premières impressions 
Évaluation :
2

Only because when I called about a bill that I already asked to b close she give hung up on me n I had to wait hours to get in touch with someone else in order to deal with it next time I move I don’t think I’ll b using uhaul after all the problems don’t get me wrong there are a lot of good worker but the bad apples there r that bad

Tiffany A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine K.  |  Expérience générale 
Évaluation :
5

The young man who helped me couldn't have been better.

Kevin N.  |  Premières impressions 
Évaluation :
5

My storage experience was excellent. The location is convenient and safe; the facility is light, bright, clean, and climate controlled. The provision and use of the flatbed carts, elevators, double and automatic doors, and the convenient loading platform are of great benefit. The staff was friendly, helpful, and accommodating. Thank you for providing me with excellent customer service during my storage rental.

Sondra B.  |  Expérience générale 
Évaluation :
5

I want to acknowledge one of your cleaning staff - Sharon. She always keeps the place clean, is friendly and helpful. I think it's folks like her and the other staff that make this place great - they are the face of U-Haul. This place is very secure and why I won't go to just any storage company. Monitored 24/7 and if there are issues, you are contacted immediately not a few days or weeks after the fact. I will use U-Haul for any future storage needs, the prices are competitive, but the PEOPLE make all the difference. Every time I visit the office I am genuinely greeted not the "oh, hi um, welcome..." and when I have a question it is always answered and the staff has always done their best to take care of the customers.

Stephen G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael & jacqueline m.  |  Expérience générale 
Évaluation :
5

The staff was amazing and always so helpful.

Wendy H.  |  Expérience générale 
Évaluation :
5

Merci!

david b.  |  Expérience générale 
Évaluation :
5

The young man who did the check-in was very personable and helpful.

Lisa G.  |  Premières impressions 
Évaluation :
5

We were customers there for many years and never had a bad experience. Thank you. Ralph Steen

RALPH S.  |  Expérience générale 
Évaluation :
1

I never used the service. I think they had the wrong email, and kept sending me emails. I responded every time that is was not the right email, but no one ever addressed that and they just continued, including the email for the review. I don't think anyone reads their messages.

James H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celeste K.  |  Expérience générale 
Évaluation :
5

Always an enjoyable experience using the rentals and products.

Susan S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aljith C.  |  Expérience générale 
Évaluation :
2

My other visits have been good. This time I visited on a Saturday to get information so I could decide what I wanted to do in my case. The experience was good. I spoke with a male who, I thought, answered my questions. When I returned on Monday the female manager helped me. She gave me very different information from the info I had previously been given. I came back to rent a 5 x 10 unit thinking that the first month would be free. He gave me no other important information. I looked at his badge, probably not shirt. I believe I read "manager" so I was satisfied that I had the correct information. On Monday I was told that to get that deal I needed to rent a "one way" something. It took a while to be told that that meant renting a truck, one way. I am so happy that you sent this request. My interaction with the manager was not very pleasant. I was very disappointed. I told her that her employee did not tell me important info. Although she kinda apologized after I apologized her demeanor was very cool as she sat on her stool and casually took care of me. I was tempted to ask her if she "really wanted my business. I will try not to deal with her on my next visit to your facility. She wasn't horrible just no smile, now interest, no personality. I hope this isn't your best.

KAren H.  |  Premières impressions 
Évaluation :
5

Savanna was extremely helpful, polite and professional. Promote now.

Curtis H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abigail L.  |  Premières impressions 
Évaluation :
5

Very knowledgeable in person staff. The call forwarding portion to other area offsite, was rocky. The information given in general, be it web info or call-center, was spotty and often incorrect. However when in contact with the actual ground crew at pick up and drop off that went away. The employees at the call center were nice enough, however on more than one occasion, gave me incorrect info regarding pick up time and hours of operation. Merci.

john s.  |  Premières impressions 
Évaluation :
5

This is the cleanest storage facility I've ever seen. The staff is incredibly friendly and helpful.

mike u.  |  Expérience générale 
Évaluation :
5

Storage area always very clean and well kept. Great job by cleaning staff. Will come back again.

David f.  |  Expérience générale 
Évaluation :
5

Awesome staff!

Esther B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

levi s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael & jacqueline m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cregg C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy B.  |  Premières impressions 
Évaluation :
5

Friendly , and Very helpful

Jeff C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon E.  |  Expérience générale 
Évaluation :
4

Really great staff. Super helpful

Melvin J.  |  Premières impressions 
Évaluation :
5

Seamless convenience using U-Box and UHaul Storage. Well done, UHaul!

JOHN D.  |  Premières impressions 
Évaluation :
5

We ended up reserving this unit last minute because the place where we had saved originally closed early on Saturdays. And we are so glad we did! The team was so friendly and helpful. Move in was a breeze. Definitely recommend.

Brian & Constance M.  |  Premières impressions 
Évaluation :
5

The employees here are always very friendly. Great experience. Thanks!

ADAM K.  |  Premières impressions 
Évaluation :
5

Good job Cree-o!

Maryann T.  |  Premières impressions 
Évaluation :
5

Everything went very smoothly! I was impressed by the facility, and all of the employees were friendly and helpful. A huge improvement over other storage facilities I've used!

Alison L.  |  Premières impressions 
Évaluation :
5

Staff is very helpful.

Margaret S.  |  Premières impressions 
Évaluation :
5

!

THOMAS L.  |  Expérience générale 
Évaluation :
5

U-Haul staff was very helpful and accommodating. Je les recommande fortement. 

madison f.  |  Premières impressions 
Évaluation :
5

Good business. I was there for almost ten years

REGINALD MOURNING C.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly staff!

THOMAS L.  |  Premières impressions 
Évaluation :
5

Excellent staff!

Kristin J.  |  Expérience générale 
Évaluation :
5

I really like the facility.

Maria Z.  |  Online Move In 
Évaluation :
5

OMG! Excellent customer service with all workers at all times! The most incredible place to do business for storage and moving. I'm totally impressed!

Vanessa G.  |  Expérience générale 
Évaluation :
2

I changed payments before the due date however company double dipped and took two payments.

Debra T.  |  Expérience générale 
Évaluation :
5

Staff is very friendly, helpful and professional. Made all our moving needs easy

Roy D.  |  Expérience générale 
Évaluation :
5

Merci

Terence R.  |  Premières impressions 
Évaluation :
4

Staff very helpful and courteous. Set-up for truck rental drop o8is very inconvenient for storage users.

DEBRA DAVIS A.  |  Expérience générale 
Évaluation :
4

.....

Kris M.  |  Expérience générale 
Évaluation :
5

Great service. Great experience.

Jose B.  |  Premières impressions 
Évaluation :
5

s/o

Frank M.  |  Expérience générale 
Évaluation :
5

Staff very friendly and helpful.

ANDRO B.  |  Expérience générale 
Évaluation :
5

It is the best U-Haul facility I have ever used!! And this is our 4th time!!

William L.  |  Premières impressions 
Évaluation :
5

Excelent S

Mirian E.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle. Friendly people. Awesome location

Yao B.  |  Expérience générale 
Évaluation :
5

The manager was always helpful!

Jennifer P.  |  Expérience générale 
Évaluation :
5

Excellent service, knowledgeable staff and a clean facility!

David K.  |  Premières impressions 
Évaluation :
5

I met a Great Crew of Folks who assisted me with my 1st time using their Climate Control Storage. Thanks Again, Frank Morgan

Frank M.  |  Premières impressions 
Évaluation :
5

Easy rental process and friendly employees!

andrew h.  |  Premières impressions 
Évaluation :
5

I was so glad to have been able to find a storage unit at the place I rented the moving van. thank you for being there Eugene

Eugene M.  |  Expérience générale 
Évaluation :
5

Facility was clean and very well maintained. Staff was friendly and helpful when encountered. Good facility.

Nancy C.  |  Expérience générale 
Évaluation :
5

U-Haul thank you for all your love and compassionate help at the time it was needed

Margaret S.  |  Expérience générale 
Évaluation :
5

Without question, the best experience we have ever had with this company. The manager helped us tremendously with all of the multiple supplies we purchased, exceptional leader

Roy S.  |  Premières impressions 
Évaluation :
5

Moved an entire house to storage while waiting on our new home. Great facilities; climate controlled and secure. Only construction comment - I ended up with 6 units.- separate accts. Billing clunky.

John G.  |  Expérience générale 
Évaluation :
5

I really appreciated the customer service at U-Haul Moving and Storage of Manassas. They were incredibly kind and helpful!

Jalaine M.  |  Premières impressions 
Évaluation :
5

Staff was great and very pleasant. Thank you!!

JOSEPH B.  |  Expérience générale 
Évaluation :
5

Friendly knowledgeable staff, good hours to access your storage unit. The storage unit is well kept and offers good lighting and security. I would recommend U-Haul for your storage and hauling needs

Stephen G.  |  Premières impressions 
Évaluation :
5

The young lady that helped me was wonderful. She went above and beyond. I wear oxygen and she was knowledgeable, thoughtful, and assisted me with a unit near an elevator. Great experience.

Christine K.  |  Premières impressions 
Évaluation :
5

A good experience.

Lindsey O.  |  Expérience générale 
Évaluation :
4

Everything went fine. The staff were very helpful.

Karl D.  |  Premières impressions 
Évaluation :
5

Sherie was awesome! She helped me get my unit set up over the phone and was very accommodating! Everyone at this location has been great answering all of our questions!

Adrienne b.  |  Premières impressions 
Évaluation :
5

Great Customer support!

Victor F.  |  Premières impressions 
Évaluation :
5

Incredible customer service and excellent facility.

Pete H.  |  Expérience générale 
Évaluation :
5

Very perfect experience especially the staff are very friendly and helpful

Ndubuisi A.  |  Expérience générale 
Évaluation :
4

The employees there were very friendly and helpful.

James G.  |  Premières impressions 
Évaluation :
5

Staff was very helpful and friendly

Adrienne w.  |  Premières impressions 
Évaluation :
5

Customer service is clearly priority number. From the site manager to the entry-level clerk, I could not be any more happy with the product and service provided by the staff at this location.

John L.  |  Expérience générale 
Évaluation :
5

Barbaro….

Miguel C.  |  Premières impressions 
Évaluation :
5

The staff is always friendly and helpful. I have had an outstanding experience with U-Haul and will continue my business with them. I currently have another unit with them. Brad and staff are great.

steve w.  |  Expérience générale 
Évaluation :
5

Bradley was very informative and helpful.

Cheryl R.  |  Premières impressions 
Évaluation :
5

Kudos for a very well run operation. Thanks to management for maintaining and sustaining such a positive atmosphere in a well run, well organized, and very clean place.

Andrew M.  |  Expérience générale 
Évaluation :
5

You are the best storage/truck rental facility in Northern Virginia. Top notch staff and facility. Merci.

Earnest P.  |  Expérience générale 
Évaluation :
5

The staff at this location is beyond belief !! Such wonderful customer service and helpful. They made us feel like we were their only customer !! Loved dealing with them. Would highly recommend.

Jean W.  |  Premières impressions 
Évaluation :
5

.

david b.  |  Premières impressions 
Évaluation :
5

.

Fiona b.  |  Expérience générale 
Évaluation :
5

the staff is always very polite and helpful

Colleen G.  |  Premières impressions 
Évaluation :
5

I have used their services several times and they are excellent to work with!

Dennis C.  |  Premières impressions 
Évaluation :
5

The staff, and particularly Brad Hickey, the manage and Vincent, his assistant, were always wonderfully helpful. Always there if I ever needed anything. Super place to work with. Thanks everyone!!

Miriam W.  |  Expérience générale 
Évaluation :
5

Excellent service and facilities. Kudos to the great  staff. Merci.

Andrew M.  |  Premières impressions 
Évaluation :
5

They were extremely helpful at one of our most stressful times ... MOVING long distance. Our representative was very pleasant and possessed great customer service skills.

Byron T.  |  Réservation 
Évaluation :
5

Vince was extremely helpful from the time I walked in to the time I checked out. I would not hesitate to use their services again

Lynne M.  |  Expérience générale 
Évaluation :
5

Great to have a local facility so well run, clean, easy access!

Lisa F.  |  Expérience générale 
Évaluation :
5

Very nice staff! Have considered working there on the moonlighter position since it is so close to where I live....

Nancy B.  |  Expérience générale 
Évaluation :
5

Well-maintained facility, friendly staff, what's not to like?

John S.  |  Expérience générale 
Évaluation :
5

U-Haul in Manassas has been a huge help and a great place to store my items.

WILLIAM B.  |  Expérience générale 
Évaluation :
4

Good placement of u box for our pickup of items .

Edna A.  |  Expérience générale 
Évaluation :
5

Great customer service Thank you Brad Hickey for the excellent service. I have been to this location few times,every time i go there is a great experience. Thank you Vence,great work

JAMAL E.  |  Réservation 
Évaluation :
5

Vincent and Demetrius are excellent!

David B.  |  Expérience générale 
Évaluation :
5

The group in the Manassas location (Dumfries Rd) was very helpful in getting us setup with storage quickly. Great group!

PAMELA C.  |  Réservation 
Évaluation :
4

People very helpful.

Phyllis L.  |  Expérience générale 
Évaluation :
4

Building and facilities where nice and well maintained. The staff was cordial and courteous. Three price increases in as many years. No prorated $ return paying U-Haul twenty three days of non usage.

PAUL JOHN T.  |  Expérience générale 
Évaluation :
5

Aucun

Michael W.  |  Expérience générale 
Évaluation :
5

Very accommodating. Staff was helpful and did a great job when we realized we needed storage at last minute. You all came through and we appreciate it! Facility is very clean and secure!

Scott D.  |  Expérience générale 
Évaluation :
5

Great Facility

Jane L.  |  Expérience générale 
Évaluation :
5

All the staff are top notch!

Dan C.  |  Expérience générale 
Évaluation :
5

Easy move in and out with plenty of carts and loading dock space

GLENN w.  |  Expérience générale 
Évaluation :
5

I had a great experience

Khadijah J.  |  Expérience générale 
Évaluation :
1

I would not recommend this Uhaul to anyone. What should been an easy hitch installation has became a night mare for me due to their poor workmanship

Mark S.  |  Expérience générale 
Évaluation :
5

No fuss. Got the job done.

Richard N.  |  Expérience générale 
Évaluation :
5

Terrific!

William R.  |  Expérience générale 
Évaluation :
5

A wholly worthwhile and cost-effective service, conveniently located.

DONALD/JULIE R.  |  Expérience générale 
Évaluation :
5

Very nice service and helpful. Spacious while moving and quiet.

SHARON PAULINE H.  |  Expérience générale 
Évaluation :
5

Bradley & Demetrius were awesome

Erika W.  |  Expérience générale 
Évaluation :
5

Staff was great.

Katia V.  |  Expérience générale 
Évaluation :
5

really great staff. Brad seems to be an excellent manager. Vince was also super helpful. Also Conner. A really great facility.

David S.  |  Expérience générale 
Évaluation :
5

The staff here always helped me out with professional and courteous service. Thanks for all you've done.

STEPHEN N.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Icône Ventes de camions
    Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page