Le client n'a pas laissé de commentaire.CHUCK R.
Customer Reviews for U-Haul Moving & Storage of Manassas
Pour nous contacter
Manassas, VA 20110
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Yes, fast, friendly, excellent value, all day long.Karl F.
Excellent customer service.Utpal G.
Le client n'a pas laissé de commentaire.WILLASOBERS G.
Le client n'a pas laissé de commentaire.ROSALIA D.
Le client n'a pas laissé de commentaire.Charis k. | Expérience générale
Le client n'a pas laissé de commentaire.EMIR B.
Le client n'a pas laissé de commentaire.KARENLEE C.
Le client n'a pas laissé de commentaire.ROBERTO F.
Le client n'a pas laissé de commentaire.ROBERTTYSON H.
Le client n'a pas laissé de commentaire.Megan L.
Very efficient at both locations!EDWARDKITE R.
Quick, easy and friendlyDAVIDPAUL W.
Le client n'a pas laissé de commentaire.MICHAELPATRICK D.
Seamless and friendly service. We were in and out of there in no time.THOMASJ G.
Issue with fork lift caused delivery to be a day late. Not a major problemBryon L.
Le client n'a pas laissé de commentaire.Bruce S.
Everything seemed to go very well, from the rental to the return. Operators seem very cordial, and knowledgeable. My second time renting from this location. Sorry, I know giving you something to better your business is best for all of us, but I have nothing to complain about.SANTOSHERRIBERTO N.
Good Customer Service. Thank youLuqman K.
Le client n'a pas laissé de commentaire.Daniel M.
Only rent GMC's (kidding)JAREDMCQUAIDE D.
Le client n'a pas laissé de commentaire.PAUL K.
Le client n'a pas laissé de commentaire.STANLEYEUGENE W.
I posted my move out date over a week before the 3rd the day I got a rental was the date I moved out. Please correct the date. It would have been the day after before I did all the filingKenneth S. | Expérience générale
Le client n'a pas laissé de commentaire.terri h. | Expérience générale
Certainly no recommendations for the location, they did amazingly. The trailer I rented was listed as a 6' wide, but I didn't realize the back opening is only about 5' wide when the ramp is lowered. I wasn't able to easily move the item I had, which was roughly 5' 6" wide.Timothy L.
SÃºper friendly staff, I was dispatched quickly and efficiently. Merci!LUIS L.
Le client n'a pas laissé de commentaire.Raymond B.
Le client n'a pas laissé de commentaire.scott j. | Expérience générale
Le client n'a pas laissé de commentaire.GLADYS H.
Very friendly and efficientMARTHA NICHOLS K.
Le client n'a pas laissé de commentaire.SAJID K.
Staff always friendly and helpful. Auto pay worked very well. Always had notice of a payment collection. Storage unit itself was always clean. No sign of bugs or mice ever. Hallways always clean, floors shiny, lighting good, signage good to direct you to elevator. Elevator never out of commission. Would be my first choice if I ever have need for storage facility again!Kenneth S. | Expérience générale
Le client n'a pas laissé de commentaire.BRYANLAYUG B.
Le client n'a pas laissé de commentaire.TROY V.
friendly helpful employees at both pickup and returnWilliam H.
nicest staff!Julie M.
Excellent customer service from pick-up to drop-off! The team here is super friendly, courteous, helpful and expedient. Thank you for a great customer experience during my last rental. I will return!LINH N.
Nothing every time I have used your facility on Dumfries Road I am impressed with staff the rental everything. You can not improve on a stress free way of picking up and dropping off - calling your site,etc. If it not broke do not try and fix it.NANCYANN B.
Great, helpful, and very kind customer service at this location.MICHAELW D.
Le client n'a pas laissé de commentaire.DAVIDALLEN M.
Stark difference - large, very neat, clean and organized drop off site. Woman who checked us out was great.Kevin B.
The process was quick and effective. I'm very pleased with their serviceAndrew S.
Le client n'a pas laissé de commentaire.RAUL O.
Le client n'a pas laissé de commentaire.FRED S.
The pick up process turned into a bit of a nightmare. I was standing in the rain for 20 minutes or more as the app asked me for extra information that could/should have been asked in advance. For example, I had a heck of a time identifying a person (who wasn't already on the contract as a driver or emergency contact) to serve as my verifier.Kirke L.
Your doing a great jobFavio R.
Le client n'a pas laissé de commentaire.Charles V.
Le client n'a pas laissé de commentaire.KARENDENISE D.
Le client n'a pas laissé de commentaire.Eric O.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.ROBIUL I.
short staff on Sunday morning during the turn it process. Used the app to turn in vehicle. it worked. Nice job!! Thanks.CLARENCEEDWARD T.
My customer rep at this location was excellent and very helpful.Gilbert H.
Le client n'a pas laissé de commentaire.Russell R.
Truck smelled like cigarettes. Interior was not clean.David S.
My favorite Uhaul placeCARLROBERT Q.
The staff was amenable to my needs respectful of my current handicaps, age and very patient overall.Sanford W. | Premières impressions
Le client n'a pas laissé de commentaire.Bryon L.
Outstanding and prompt service. There is plenty space to maneuver vehicles and trailers.RICARDO D.
Keep up the excellent work.FREDERICKJAMES B.
Le client n'a pas laissé de commentaire.JOSE M.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.ROGER A.
Le client n'a pas laissé de commentaire.Holly S.
This probably has nothing to do with the location, but my rate was not what I was quoted. Second, I was told my cc would not be charged and I could change payment method when I dropped off the trailer and it was charged. Very dissatisfied.Lauri P.
Le client n'a pas laissé de commentaire.KARENLOVELACE M.
Above excellent. .very helpfulRon S.
Le client n'a pas laissé de commentaire.Natalie D. | Expérience générale
Le client n'a pas laissé de commentaire.AARON H.
Friendly and helpful staff at the site.WILLIAMELWOOD G.
Le client n'a pas laissé de commentaire.JOHNANTHONY H.
Le client n'a pas laissé de commentaire.Mark N.
Great and friendly serviceJOSEPHMICHAEL H.
Very efficient & courteous return!! Maybe a waste can at drop off point would be helpful for trash & empty drink bottles, etc . Merci!MICHAELA D.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.DARRELLDEAN L.
Outstanding customer service. The gentlemen at this location are very hospitable and very conscientious of the customer needs. Also very down to earth and easy to talk to. Made good on their promises and finished the job earlier than expected. Glad I chose them for my install. Would highly recommend them to my friends and family. Quite knowledgeable and professional people!Charles C.
There were major mirror adjustment issues with the truck that we used. I informed the U-Haul rep when I returned the truck and was told that they would take care of it. All in all this is one of the best locations I have used in all of the moves I have done. Great team!Cliff R.
Solo revisar los acientos de los camiones, principalmente el del chÃ³fer, por quÃ© a mÃ me dieron uno que no se podÃa ajustar el aviento y anduve incÃ³modo durante el viaje de 6 horas, tambiÃ©n serÃa excelente que tuvieran en los camiones un acientos estar para la tercera persona que viaja con uno a veces y va en el medio del conductor y pasajero GraciasDENNIS M.
Staff is very knowledgeable, kind and helpful that is why I keep coming back when I need them. ThanksEDWARD IVAN R.
Pleasant staff.Larry P. | Premières impressions
My online location was changed. The price at pick up was different than the agreement made with 1800UHAUL. They provided NO military discount. This is unacceptable.JOSEPH GEORGE S.
Le client n'a pas laissé de commentaire.AUSTIN R. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.STEWARTENGLER K.
The right front light fell out twice on my trip. I had to tape it to the truck. Also, wipers are old and need to be replaced.TERESAMARIE W.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.JULIANB H.
Le client n'a pas laissé de commentaire.QAISYAHYA H.
The personnel were very helpful. I would strongly recommend going to this location. I'm a repeat customer at this location, and will continue when equipment is needed.James N.
Staff was friendly, however the equipment we reserved was not ready on time.James B.
Le client n'a pas laissé de commentaire.ANDREWPATRICK K.
The staff was very friendly and helpful and the equipment was clean.DEBORAHJEAN P.
Nothing. World class service from the reservation, re-scheduling, pickup and drop off. Super easy, super fast, and equipment that worked perfectly.Jonathan S.
Courteous and professional team.DANIELGEORGE M.
Le client n'a pas laissé de commentaire.BURTONREHMATULLA P.
Le client n'a pas laissé de commentaire.EDWINWILSON M.
Le client n'a pas laissé de commentaire.CHADLYNN S.
Equipment I rented (utility dolly and furniture pads) was not in the truck when it was assigned to me. I had to drive back and request it from the staff.Brian N.
Attendant was great. Helpful and quickJAMESIALEONA L.
The process was all online via smartphone, fast and easy with step by step directions.Melissa H.
Le client n'a pas laissé de commentaire.JOSAPHP V. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES W.
Nothing to improve, everything went perfectly!Chris B.
Previous driver smoked in the truck. Smelled real bad. Both the members we worked with at the Woodbridge, Va uHaul as well as the owner of the Manassas uHaul we're extremely friendly, responsive and pleasant to work with.Michael L.
Your 2-axle trailer is well-designed and easy to operate and tow.JOHNCHARLES M.
Le client n'a pas laissé de commentaire.Joy B. | Expérience générale
I Love all the employees and they were well respectfulPamela W. | Expérience générale
Not only did they handle everything for me, but they even cut my lock with bolt cutters when I lost my key. Thank you very much!Robert C. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew W. | Premières impressions
Kelsey was amazing in every aspect. We had a blow out on the highway and she checked on us to make sure everything was great. She was also helpful when checking into the storage unit. She is efficient, pleasant and definitely and asset to the business.Detra H. | Premières impressions
Staff very friendly and helpful.Edwin S. | Premières impressions
Le client n'a pas laissé de commentaire.Ed B. | Premières impressions
Storage unit is spacious and clean. Security is excellent and the elevator is most convenient.Corey P. | Premières impressions
Outside of my own mistakes, U-Haul was very useful and patient with me due to purchasing a unit way too smalldanitra L. | Online Move In
Le client n'a pas laissé de commentaire.Irvin M. | Expérience générale
Le client n'a pas laissé de commentaire.John H. | Premières impressions
The staff was super helpful, and moving in was a breeze! The carts were a huge help. The facility was super clean and well managed. Merci!Emma D. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer S. | Premières impressions
Le client n'a pas laissé de commentaire.Lee H. | Expérience générale
On issue is that when the rental payment did not come out of my account someone should have called and confirmed the account. Because the card expired no one called and I was billed extra money. That makes a difference when this was paid on time for the last several years.Helen S. | Premières impressions
Mercijamara t. | Premières impressions
gracias muchas gracias y que Dios los bendiga graciasREYNALDO F. | Premières impressions
Le client n'a pas laissé de commentaire.Trudy C. | Premières impressions
The manager and her office agents are Great attentive And decisive in their actions ! You will be treated and respected in the manner that a customer should and as a customer you should return the kindness and respect. Have used the storage Twice and every time I rent a Truck I use the same location. All of this just for the service and attention I will receive ! Excellent staff can't express my satisfaction with this location.CRAIGJOVI B. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW C. | Expérience générale
Thank you to the staff. Your assistance has been great during my stressful time of moving.Karen F. | Expérience générale
Le client n'a pas laissé de commentaire.Stefan G. | Premières impressions
Only because when I called about a bill that I already asked to b close she give hung up on me n I had to wait hours to get in touch with someone else in order to deal with it next time I move I don’t think I’ll b using uhaul after all the problems don’t get me wrong there are a lot of good worker but the bad apples there r that badTiffany A. | Expérience générale
Le client n'a pas laissé de commentaire.Christine K. | Expérience générale
The young man who helped me couldn't have been better.Kevin N. | Premières impressions
My storage experience was excellent. The location is convenient and safe; the facility is light, bright, clean, and climate controlled. The provision and use of the flatbed carts, elevators, double and automatic doors, and the convenient loading platform are of great benefit. The staff was friendly, helpful, and accommodating. Thank you for providing me with excellent customer service during my storage rental.Sondra B. | Expérience générale
I want to acknowledge one of your cleaning staff - Sharon. She always keeps the place clean, is friendly and helpful. I think it's folks like her and the other staff that make this place great - they are the face of U-Haul. This place is very secure and why I won't go to just any storage company. Monitored 24/7 and if there are issues, you are contacted immediately not a few days or weeks after the fact. I will use U-Haul for any future storage needs, the prices are competitive, but the PEOPLE make all the difference. Every time I visit the office I am genuinely greeted not the "oh, hi um, welcome..." and when I have a question it is always answered and the staff has always done their best to take care of the customers.Stephen G. | Expérience générale
Le client n'a pas laissé de commentaire.michael & jacqueline m. | Expérience générale
The staff was amazing and always so helpful.Wendy H. | Expérience générale
Merci!david b. | Expérience générale
The young man who did the check-in was very personable and helpful.Lisa G. | Premières impressions
We were customers there for many years and never had a bad experience. Thank you. Ralph SteenRALPH S. | Expérience générale
I never used the service. I think they had the wrong email, and kept sending me emails. I responded every time that is was not the right email, but no one ever addressed that and they just continued, including the email for the review. I don't think anyone reads their messages.James H. | Premières impressions
Le client n'a pas laissé de commentaire.DEREK MACKENZIE C. | Expérience générale
Le client n'a pas laissé de commentaire.Celeste K. | Expérience générale
Always an enjoyable experience using the rentals and products.Susan S. | Premières impressions
Le client n'a pas laissé de commentaire.Aljith C. | Expérience générale
My other visits have been good. This time I visited on a Saturday to get information so I could decide what I wanted to do in my case. The experience was good. I spoke with a male who, I thought, answered my questions. When I returned on Monday the female manager helped me. She gave me very different information from the info I had previously been given. I came back to rent a 5 x 10 unit thinking that the first month would be free. He gave me no other important information. I looked at his badge, probably not shirt. I believe I read "manager" so I was satisfied that I had the correct information. On Monday I was told that to get that deal I needed to rent a "one way" something. It took a while to be told that that meant renting a truck, one way. I am so happy that you sent this request. My interaction with the manager was not very pleasant. I was very disappointed. I told her that her employee did not tell me important info. Although she kinda apologized after I apologized her demeanor was very cool as she sat on her stool and casually took care of me. I was tempted to ask her if she "really wanted my business. I will try not to deal with her on my next visit to your facility. She wasn't horrible just no smile, now interest, no personality. I hope this isn't your best.KAren H. | Premières impressions
Savanna was extremely helpful, polite and professional. Promote now.Curtis H. | Premières impressions
Le client n'a pas laissé de commentaire.Abigail L. | Premières impressions
Very knowledgeable in person staff. The call forwarding portion to other area offsite, was rocky. The information given in general, be it web info or call-center, was spotty and often incorrect. However when in contact with the actual ground crew at pick up and drop off that went away. The employees at the call center were nice enough, however on more than one occasion, gave me incorrect info regarding pick up time and hours of operation. Merci.john s. | Premières impressions
This is the cleanest storage facility I've ever seen. The staff is incredibly friendly and helpful.mike u. | Expérience générale
Le client n'a pas laissé de commentaire.levi s. | Premières impressions
Le client n'a pas laissé de commentaire.michael & jacqueline m. | Premières impressions
Le client n'a pas laissé de commentaire.Joy B. | Premières impressions
Seamless convenience using U-Box and UHaul Storage. Well done, UHaul!JOHN D. | Premières impressions
The employees here are always very friendly. Great experience. Thanks!ADAM K. | Premières impressions
Everything went very smoothly! I was impressed by the facility, and all of the employees were friendly and helpful. A huge improvement over other storage facilities I've used!Alison L. | Premières impressions
Staff is very helpful.Margaret S. | Premières impressions
I really like the facility.Maria Z. | Online Move In
MerciTerence R. | Premières impressions
Great service. Great experience.Jose B. | Premières impressions
It is the best U-Haul facility I have ever used!! And this is our 4th time!!William L. | Premières impressions
Excellent service, knowledgeable staff and a clean facility!David K. | Premières impressions
I really appreciated the customer service at U-Haul Moving and Storage of Manassas. They were incredibly kind and helpful!Jalaine M. | Premières impressions
Friendly knowledgeable staff, good hours to access your storage unit. The storage unit is well kept and offers good lighting and security. I would recommend U-Haul for your storage and hauling needsStephen G. | Premières impressions
The young lady that helped me was wonderful. She went above and beyond. I wear oxygen and she was knowledgeable, thoughtful, and assisted me with a unit near an elevator. Great experience.Christine K. | Premières impressions
The employees there were very friendly and helpful.James G. | Premières impressions
Bradley was very informative and helpful.Cheryl R. | Premières impressions
The staff at this location is beyond belief !! Such wonderful customer service and helpful. They made us feel like we were their only customer !! Loved dealing with them. Would highly recommend.Jean W. | Premières impressions
.david b. | Premières impressions
I have used their services several times and they are excellent to work with!Dennis C. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!