The headlights were not aimed and the drivers side pointed straight to the ground. I had to drive with the brights the whole time and still had not great visibilityALLEN W.
Customer Reviews for U-Haul Moving & Storage of Maplewood
Pour nous contacter
Maplewood, MN 55109
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DERRICK R.
Costumer service was excellent you should give him a good raise this year.Douglas H.
Employees were professional, considerate, and helpful. Van was new and easy to drive.Joy S.
Le client n'a pas laissé de commentaire.Stuart B.
Thank you for all the help and kindness I will be back to rent in the futureBRE-ANA A.
Le client n'a pas laissé de commentaire.Hallie G.
Excellent service à la clientèleERIN W. | Expérience générale
When a customer makes a reservation 24 days in advance it would be nice to have the equipment on hand on the day of the scheduled pickup.David B.
Le client n'a pas laissé de commentaire.Douglas T.
Le client n'a pas laissé de commentaire.Abbey M. | Expérience générale
Le client n'a pas laissé de commentaire.Frances M.
We worked with 3 total employees during pick up and drop off, they were all very professional and helpful. Keep up the great week!Thomas S.
Makes moving a whole lot easierRichard H.
Le client n'a pas laissé de commentaire.GARY H.
Easy and quick. They were efficient and helpful.James F.
Le client n'a pas laissé de commentaire.RAYMOND B.
Le client n'a pas laissé de commentaire.JODI S.
Fix cable on rear doorPETER N.
The vehicle was trashed. Cigarette ashes in the truck, a lighter, a half used straw, chicken grease on the wheel and dash. There was food in the console. The location was understaffed so I had to clean the truck and drive with the windows down the entire time in MN winter weather. That being said felt bad for the gal behind the counter.Matthew Y.
Everyone was great ðŸ˜Š from the first person that checked me out to the last person who checked me in. I just really like this location.Amyjo J.
Le client n'a pas laissé de commentaire.TUAN N.
Carey was friendly and professional, and kind. Excellent customer service.CINDY E.
Le client n'a pas laissé de commentaire.ROBERT H.
very friendly and competent staffFrederick M.
Le client n'a pas laissé de commentaire.Daniel M.
Daquel Orth did a great job checking me in on a cold Sunday morning. Very pleasant and helpful. It's hard to get a good customer-centric persona on the front lines these days.MARK I.
Employees were helpful and patient when you had their attention, honestly everyone was amazing and did a great job of explaining things. They bent over backwards for the customer. I would only suggest shop talk involving solving problems be done at specific times. Props for being proactive though.Cody R.
Very helpful employees. 10/10.Joseph T.
Le client n'a pas laissé de commentaire.Elizabeth M.
Le client n'a pas laissé de commentaire.Justin P.
Le client n'a pas laissé de commentaire.ALEXANDER D.
Le client n'a pas laissé de commentaire.Lee Y.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Jade N. | Expérience générale
Le client n'a pas laissé de commentaire.Eh Ka Lu H.
Before moving I stopped in to check availability of 10' box truck for sometime in the next week. Two other times I have come to pick up a trailer or truck and the line was out the door. This time there was no customers inside so I walked up to ask my question. After being greeted I heard commotion behind and turned to se the next person enter the line that his addition stretched to the door. Next person would have been waiting outside! It was crazy, almost like a bus had just pulled up to get trucks at the same time. I have great respect for the employees who handled this with a great deal of respect for the customers and a boatload of patience. I am sorry I didn't take the man who helped me (sure he's never heard, he looks like Richard Pryor) Stellar calm in the chaos. Bravo to the crew.Jeffrey S.
Le client n'a pas laissé de commentaire.RUSSELL S.
The two employees were very helpful and kind! They did an excellent job when I picked up and dropped off!Jennifer K.
Le client n'a pas laissé de commentaire.Mark F.
Le client n'a pas laissé de commentaire.CRAIG L.
Le client n'a pas laissé de commentaire.Richard J.
Greeted promptly by person doing drop off check-ins.Shane M.
Le client n'a pas laissé de commentaire.JAY K.
Super friendly and helpful employees. Thank you!Andrew S.
I can't read it remember the names anyone was a young lady that helped us and then there was a guy that helped us as well my experience is really amazing with the both of them they are very patient very cooperative and answer any questions that we had so I will always give U-Haul an excellent ratingGregory W.
I do not believe the lights were like this but they could've been the driver side headlight kept blinking on and off I reported it when I brought it back hopefully they fix it I only had one headlight on my trip back from HarrisRichard P.
Le client n'a pas laissé de commentaire.William B.
Have rented several times for business & personal needs. Thanks guys! Great service!MATTHEW L.
Le client n'a pas laissé de commentaire.EGERTON A.
Everything went fine. No problems or issues.Carolyn C.
Nothing. This 5x8 trailer worked perfectly. It never whipped, bounced, or trailed erratically.Brian J.
The hitch installation service tech (Kevin was his name, I think) who assisted me was kind, thorough, prompt, and helpful! I am new to using a hitch and he was patient and explained how to best care for it and hook it up for towing. I really appreciated his expertise and friendliness. Additionally, the location was clean and organized. Overall, a great experience.Magdalen N.
Le client n'a pas laissé de commentaire.Francis L.
The truck ran pretty roughFRANKIE B.
Le client n'a pas laissé de commentaire.Patricia F.
Le client n'a pas laissé de commentaire.Ann L.
Le client n'a pas laissé de commentaire.Bradley C.
Nothing. I thank you so much. The uhaul in Maplewood mn on whitebear Ave let me borrow the hook up for my truck because mine was to big and the light switch. They went above and beyond .MELISSA G.
The staff is very professional. They are very willing to help. There customer service is outstanding. I would recommend them to everyone.CHRISTINE H.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Xwm V.
Le client n'a pas laissé de commentaire.Richard F.
The fellow who was working on Sunday 10/31 was wonderful. He was quick and efficient.William B.
Le client n'a pas laissé de commentaire.John K.
Very friendly and competent staff.WILLIAM A.
Matthew was amazing to work with!JAMES G.
Great experience always !!!! Love this location. Daquel .. thank you !!!Raniery D.
The young men working where Ok. They weren't as knowledgeable as other workers have seen at other locations For example, I asked, what is the process to make the return after hours? The response was, â€œ I'm not sureâ€. I was then directed to find the answer on the website that was located in my paperwork. Note: the website wasn't located in the paper work. I was able to return the trailer prior to the store closing so all went well.JONATHAN B.
The pickup truck smelled like cigarattes.Sean F.
Le client n'a pas laissé de commentaire.STEFANI S.
Le client n'a pas laissé de commentaire.Sharon H.
Le client n'a pas laissé de commentaire.Scott C.
I wasnt informed have to put gas in cargo van when booked the reservation.Kimberly H.
Le client n'a pas laissé de commentaire.Craig J.
Le client n'a pas laissé de commentaire.James B.
Better logistics planning. Make sure supplies like blankets are assigned to vehicles that are on the rental calendar.Allen H.
Need more help at front desk customer service, many customer on line take too much time to get help, other than that super keep it up,Pasang G.
The new manager is great The crew there is kind and took care of us extremely quick definitely a great locationAntwan G.
Staff were friendly and helpful.Donald T.
Le client n'a pas laissé de commentaire.PHYLLIS H.
Truck was incredibly shaky. Everything else was greatAlbert G.
The staff at Maplewood did an excellent job for me during the past two weekends. Sunday in particular they got me going ASAP when I needed the truck a little early. They are friendly, knowledgeable and very professional. I will try to use this location exclusively going forward because they make it so easy. Definitely worth the drive from Stillwater!!Scott M.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.CLIFFORD B.
Le client n'a pas laissé de commentaire.David Y.
Easy and helpful!JOSEPH T.
The guy managing the site was very helpful. He stayed late to help me check back in. This was the night of the 26th. Wish I knew his name.Scott T.
Le client n'a pas laissé de commentaire.Derek S.
Le client n'a pas laissé de commentaire.Ranae H.
easy access and open early- late. Nice and friendly employees.ERIC P.
Le client n'a pas laissé de commentaire.JAMES O.
Drop off and return of the trailer was easy. After a quick inspection and unhook, I was on my way. I didn't have to do anything but park the trailer. This was easy full-service.dan S.
Le client n'a pas laissé de commentaire.Bee V.
Maplewood uhaul is the only place I use for truck and trailer rentalsRICHARD H.
Le client n'a pas laissé de commentaire.David J.
Pickup truck smells like cigarettes and head sticky residue.on the center console.Sean F.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Erwin C.
Le client n'a pas laissé de commentaire.Vignesh V.
Great work. Many thanks.Peter Allan G.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.Dawn J. | Expérience générale
Staff was always helpful and efficient!John P. | Expérience générale
Le client n'a pas laissé de commentaire.carol a. | Expérience générale
This was the best service everTyrone F. | Premières impressions
Make sure all staff are trained so they can work efficiently with the customers. They were friendly but frustrated themselves that they did not always know what to do and had to call the manager that was working from home.karen m. | Premières impressions
This location was dealing with a few issues when we arrived, and they still gave us the best customer service and made sure we could get our stuff unloaded and we’re very friendly and helpful despite the problems they had been dealing with previouslyKayla K. | Online Move In
Le client n'a pas laissé de commentaire.Sophia M. | Premières impressions
Le client n'a pas laissé de commentaire.John P. | Premières impressions
I stopped by on February 3, 2021, the purpose of my visit was to rent the adjacent unit. My experience with the young lady Ronai (excuse the spelling) was not pleasant. She was borderline rude and condescending. I did not appreciate the way she spoke to me, as her elder I felt she lacked respect not only for the job but for me as a consumer. I rarely feel the need to send negative feedback, I get it when someone is having an off day, but in this instance, my observation was that this behavior was not a one-time occurrence. However, I do feel that Ronai has the potential to be an awesome young lady and future leader if only she learns not to have such open and obvious contempt for those around her. Thank you, PMFOPatricia F. | Premières impressions
Each time I visit this store, I receive immediate assistance. Any concerns, etc. regarding a unit we rent are always taken care of. I highly recommend this location.DEBBIE L. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!