Nothing. From check in to check out everything was quick and easy.ADELE R.
Moving Truck Rental in Maplewood, MN at U-Haul Moving & Storage of Maplewood
Pour nous contacter
Maplewood, MN 55109
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Maplewood, MN 55109
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Extremely long wait to check in for a reservation (30+ minutes) and the staff member we dealt with was not friendlyDaniel C.
I previously arranged my 8 am pick up at 2457 Maplewood Dr, Maplewood, MN 55109 for 4/9/2021. However, nobody was there when I showed up and when I called customer service, the lady on the phone told me that the uhaul was canceled the day before but I never received a call/text/email about this. Luckily the customer service rep was able to arrange an alternative pick up location right away. But it was still extremely unprofessional by the original provider , would prefer Uhaul would compensate me for the bad experience. The customer service rep mentioned some credit or rewards over the phone.Tianyu N.
Kayla went out of her way to help me out when I was in a pinch and literally saved me so hard. She didn't need to help me and didn't even think she could at one point but she tackled problem after problem to get me the trailer. The motorcycle I bought with this trailer is now named Kayla!!Sam C.
I reserved a 26' truck online for the 1195 E Hwy 36 Maplewood, MN 55109 location. When I arrived to this location the very nice staff member let me know that they do not even have 26' trucks at that location. This was EXTREMELY disappointing so that is why we went to the White Bear Ave location. I don't know why you would list availability for a truck that is not even at one specific location. This caused an hour delay. Very unhappy with your online reservation systemVINCENT K.
I tried to call several times could not get through to anyone.BRIDGET M.
This is a busy store, so having a reservation ready helps. The ladies that work the store are always treating the customers well. Everyone uses their masks and follow distancing guidelines.Alfonso R.
Smooth, efficient process. Both gentlemen that assisted in p/u and drop off were kind and professional. Please let them know I appreciate them. You're lucky to have them on your staff. Thank you!Benjamin R.
Barry and Kevin do a great job thanks guysTODD C.
Sure Fire Expectation, to Rent in a moment of need.....just drove in, Rented a Pickup, handled the Too Large Item, for my Car to accommodate, and returned the truck, all within two hours....awesome service!JEFFREY J.
Staff were helpful and got me in and out quickly. Another customer lost a key under a pallet of product and an employee fished it out for her; he could have been surly like the University Ave store and left her to figure it out, instead he jumped right in a got it for her.James N.
the online check in took much longer than expected. if I knew it was going to take that long I would of just went inside the building to check in. I thought it was suppose to be contactless check-in yet I had to go into the building to meet someone to get the keys...wow, pointless contactless check-in just to make contact with someone. it was a bit frustrating.Qoua K.
Very nice staffMARC J.
A Representative named Jason (wouldn't provide his last name) at the Maplewood location was extremely rude. I asked him not to use his personal phone to take a picture of my DL (I could have taken the photo myself and uploaded it), but he took it anyway. I requested his supervisor and he said he didn't know who it was because the supervisor was new. Another representative named Yang came to assist us with the rental and provided us with the supervisors name and phone number. When I saw Jason outside while inspecting my vehicle, I mentioned that he had a lot to learn about customer service, to which he replied he didn't care because he was about to leave for college. I have never had someone act so ignorant towards me at a place of business and will also be reporting this incident to the BBB.JEO T.
Staff was great- so helpful and nice- thank you for the excellent service!Aline L.
All of the people who helped me were an absolute pleasure. The woman who called and handled my reservation was great, the man who checked me in and got me my ball for the hitch was super helpful, and he handled the long line of customers with absolute professionalism. The man who put the ball on the hitch for me was great, the man who hooked up the trailer for me was excellent. Everyone I interacted with did a great job (I'm sorry I don't have names, or I would point them out specifically).Rebecca B.
The store employees were very courteous and helpful. The check in crew was great!Anthony H.
Maybe more staff on duty. There apprared to be only two female employees on duty, and eight (8) customers ahead of me when I returned the vehicle. They were very friendly and efficient, but could have used another person to move things along.Paul P.
Awesome customer service! Thank you for your help!JOSHUA E.
Pickup was a little slow. More staff might help.JOHN S.
The truck was fine. Except they told me that the truck was filled 5/8 full, but when I drove away I realized it was almost empty. I forgot to take a picture (that was my fault) but I spent $51 dollars filling it up to 5/8th full so I wouldn't get extra charged after I returned it. That was disappointing. The mirrors were pointed very low and I could not adjust them, so if was very difficult to see behind me. The space in the truck worked great, and I did not have any mechanical issues, which was good. But the gas problem and the mirrors were kinda a disappointment.Seth J.
When it's not broken, don't fix it! You can't improve a perfect experience. :)STEFA P.
Can't think of anything.David J.
Website said .79 per mile , was told over the phone .79 per mile was told when I picked up truck .79 per mile , dropped off truck was charged 1.19 per mile ,that was a $145 extra then I expected, will not use uhaul again and not recommend to anyoneWilliam B.
The young man, Daquel, helping me connect the trailer was awesome. They were very busy and he was hustling from one customer to another, but remained friendly and professional. Five star service.John R.