Le client n'a pas laissé de commentaire.Edgar C.
Customer Reviews for U-Haul Moving & Storage of Margate
Pour nous contacter
Margate, FL 33063
(Btwn Copans Rd & Atlantic Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great service.Joe A.
Customer service is always on point at this location,Angel and the staff work at resolving any issues and are always accommodating. I appreciate how things are done there it will always be my number one rental spot.Gary B.
Tasha was a great customer service personMelanie A.
Le client n'a pas laissé de commentaire.Abraham A.
Le client n'a pas laissé de commentaire.Anthony G.
The wheel alignment on the UHaul truck was not straight therefore I had to drive with the steering wheel on a 45 degree angle.Vincent A.
Very easy experience.Alan C.
Friendly and experienced staff!Edson L. | Premières impressions
Le client n'a pas laissé de commentaire.Tricia W.
Nice service.Guoli W.
Le client n'a pas laissé de commentaire.Heath S.
Le client n'a pas laissé de commentaire.CHARLES D.
The first rental Agent was very professional . i called the location to make another reservation today 06/21/22 and the person who answered the phone was verry rude and disrespectful to me then turn and hung-up the phone ,if this is how you (allow your employees to deal with customers you need to look into this location ) you will be loosing them ..Andre B.
ExcelenteMaryory P. | Expérience générale
Customer service was excellent!!!!Nadine J.
I didn't have any problem at all with the rental the costumer service was excellent as well as when I returned the rental so yes I would recommend that location to a friendDeborah N.
Le client n'a pas laissé de commentaire.Nicole C.
Le client n'a pas laissé de commentaire.Joseph V.
Le client n'a pas laissé de commentaire.Howard T.
Truck was creepy.Kenton L.
Le client n'a pas laissé de commentaire.carmen F.
Le client n'a pas laissé de commentaire.Neil P.
Uhaul guy hooked up trailer and I found myself changing truck when I realized that he placed trailer and the hitch ball was to big. Did not hook up correctly and he did not check to ensure it was correct size to hook up properly. I have a hitch with 3 balls and 1 hook. Imagine if trailer unhooked at 55 mph in middle lane I-95 . not Good Poor customer service !!! Belgrave A.
Le client n'a pas laissé de commentaire.Kayla A.
Make sure the rental vehicle are well maintainedPaulette J.
Le client n'a pas laissé de commentaire.Casey B.
Le client n'a pas laissé de commentaire.Melvin A.
I always use this location a+++colleen N.
Customer service was excellent from everyone I came in contact with.steve P.
Good jobgregorio A.
Le client n'a pas laissé de commentaire.Patricia D.
The truck was clean! The pick-up and return process were also quick and the reps were pleasant. Merci.Angela C.
Some gas on the gas tank will helpReynaldo D.
Le client n'a pas laissé de commentaire.Mickinson C.
Le client n'a pas laissé de commentaire.charles D.
Good jobCHUCK M.
Le client n'a pas laissé de commentaire.Conserline V.
Excellent company they are friendly and nice helpfulkedie N.
Le client n'a pas laissé de commentaire.peter I.
Convenient and perfect service.Guoli W.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.EDLINE S.
Make getting you key for the 24/7 easier.Curtis E.
Le client n'a pas laissé de commentaire.Carlos S.
Le client n'a pas laissé de commentaire.Gary B.
The man at the counter was very helpful and friendly. Have be good advice on returning the equipment.Christopher T.
Better sign to drop off the car keysMax D.
The truck that I rented broke down. Had to wait for three hours for roadside assistance and it was pouring down rain I had to go back the next day to get another truck.Olivia J.
More training! The employee who hooked up the trailer was very nice and respectful, but he didn't check his work. Had I not checked it myself, a disaster would have happened.Samer S.
Customer service is the worst. Long wait in line while the ladies at the front desk were chatting and laughing :( When I finally got my turn the clerk was rude and unhelpful to the questions I asked her. I did not use the pads or the dolly but I was charged for them. I don't want to come back to this location and I hope they refund the money they overcharged me.PATTY R.
We were charged for a dolly and furniture pad which we did not use. We dropped off the truck at 5:03pm on 5/29/2022. We originally put a reservation for a 26 feet truck but received a 17 feet truck.Semion D.
I have been a Customer for a long time. I even have a storage unit in Boca Raton that Uhaul owns. This was the worst experience that I have had with Uhaul. I had a reservation (22323745) at this location and when I arrived, I was informed that my reservation was not fulfilled. Bria at this site helped me and got me a 5 X 8 open trailer. I needed a closed trailer due to the rain. I was told that since it was Uhaul's mistake, I would only be charged one day. I was charged for three days. This is unacceptable and I want a credit for the two additional days. I am very disappointed with your Company. I can be reached @ 954-709-7491.JAMES S.
Good customer serviceLECLERC F.
Agents were greatDean E.
The employees need to pay more attention to their job.letica O.
All goodChristine T.
Everyone was friendly but they seemed very disorganized inside. Staff was unfamiliar with crediting unused boxes. While clean, the location was hard to maneuver and inside had a blanket on the floor at the entry which is pretty much a slipping accident/hazard.Natalie G.
Le client n'a pas laissé de commentaire.Herold B.
Excelente atenciÃ³n y servicioVirgilio M.
Y far some of the rudest people I ever met. No work ethic what so ever horrible location hopefullly I never have to rent for this place again!Vilnaire P.
Le client n'a pas laissé de commentaire.PAUL A.
Bria is always helpful, thanks! Only suggestion to over all operations would be to have all the trucks start with a full tank like how rental cars do.KELLY N.
Le client n'a pas laissé de commentaire.Dennis S.
Le client n'a pas laissé de commentaire.Dennis S.
Thank you, Marenda, (I hope spell this right). Best help ever.Proffesional, courteous and helpfull.Thank you again. MarekMarek S.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.Robert K.
Sat. At 7am. Arrived to pick up a truck I reserved one prior. Was told there was no truck for me... Was told that there was no gauranty for a truck for one way. News to me. After an hour of me bitching I was given a truck that I had to drive back 170 miles 3 hours....Arland S.
You are doing just fine.DWIGHT P.
Le client n'a pas laissé de commentaire.Marina V.
Le client n'a pas laissé de commentaire.DUC N.
When I got the truck f*** it was fine then I noticed that something happened that got me little worried who's inALEJANDRO P.
The air conditioning malfunctioned on the long distance drive. This delayed us by around 2 hoursvictoria G.
The van was infested with roaches. Literally had to throw away so many of my Personal items.Brittnie C.
Le client n'a pas laissé de commentaire.Brandon W.
Le client n'a pas laissé de commentaire.Edgar A.
As far as this location goes you can't improve on perfection, the crew were great. Fast check out, fast check in. Very good staff. I will definitely return to this location even if I have to travel out of my way. Out of 35yrs I have been renting from Uhaul this location far surpasses any other location I have been too.larry V.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.CHris H.
The truck was clean but the truck need service to it bad. The company needs to have all trucks service before renting them out right awayDeidre S.
Le client n'a pas laissé de commentaire.Dennis B.
Smooth process would not change a thing. Thank you all.Catherin Z.
Le client n'a pas laissé de commentaire.russell R.
Le client n'a pas laissé de commentaire.Hamlyn R.
The truck that I was given was so out of alignment that I had to hold the steering wheel all the way to the left, just to go straight. I didn't notice how bad the issue was until I was already on the highway with the truck fully packed. My wife called the location to detail the problem and she was told that it was our fault and that I should have inspected the vehicle.Freddie P.
Le client n'a pas laissé de commentaire.Regina O.
Le client n'a pas laissé de commentaire.joseph S.
Le client n'a pas laissé de commentaire.Chinara R.
Le client n'a pas laissé de commentaire.Mike C.
Gentleman helped unhook the trailer from my vehicle. And he was very pleasant to work withMark R.
The cargo van was not available when I checked in early, as I was told the vans on the lot were not ready to be rented. I returned 2 hours later and was given a van that was not clean (inside or out, empty water bottles in the doors, paper on the floor, filthy windows). and had 1/4 tank gas. I had a much better experience the week before.Lisa W.
the attention of the staff was terribleCastor Z.
Le client n'a pas laissé de commentaire.Justin E.
Employees that worked that day were very professional, courteous and extremely helpful. One employee even helped me to place all of the boxes i purchased in the cargo van i rented. I had a very positive experience. I'm not sure that anything can be done about additional customer parking, but that would be my only suggestion.Tenille A.
Le client n'a pas laissé de commentaire.chedner D.
Le client n'a pas laissé de commentaire.chris G.
Le client n'a pas laissé de commentaire.FrankE R.
Le client n'a pas laissé de commentaire.Andrew C.
Make sure there have a note sign at the door to drop the keysMAJORIE C.
add or include hours on Sunday especially near the end and beginning of the month for people moving in and out of apartments and homes.Rob m. | Expérience générale
Le client n'a pas laissé de commentaire.Leonard L. | Expérience générale
Le client n'a pas laissé de commentaire.Bill J. | Expérience générale
Le client n'a pas laissé de commentaire.James P. | Expérience générale
Your 1 employee helped me out 109002 because I don't know his name tell him thanxs his is great 😃👍Richard M. | Expérience générale
Great peopleVickie S. | Premières impressions
Le client n'a pas laissé de commentaire.ALLEN F. | Expérience générale
All the staff at this location are very friendly!!Linda P. | Expérience générale
Le client n'a pas laissé de commentaire.David B. | Premières impressions
Le client n'a pas laissé de commentaire.DWAYNE B. | Premières impressions
Le client n'a pas laissé de commentaire.Hiram M. | Expérience générale
I am 80years old and they had a lot of patience with me.Eugene A. | Premières impressions
Le client n'a pas laissé de commentaire.Dywnette P. | Expérience générale
First and formost, you continue to break stte l by prking uhaul equipmnt in handicapped parking spaces, second the key card never worked at all, third the min gate was in the open position when i ent to pick up my property Your employees are rude and dont care Next time ill call the police nd you will get a $250 fine for every handicapped pace you blockRichard R. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel W. | Premières impressions
Through the years, my family has always made this U-Haul location in Margate, Florida our first choice. That's because of all the reasons above (all rated "10" ) and it's also because of one more reason you left out...the entire staff has been very helpful & always shows genuine concern. That's important & also appreciated! Miranda & Angel are the best! Pleased customers, Leonard McDonald and Ernestine McDonaldleonard m. | Expérience générale
I just you to know you did an EXCELLENT JOB choosing the RIGHT General Manager. Maranda Perkins. She is the reason I continue to give you my business and let everyone know that her location is the best. I don't want to get in much detail but she made a TERRIBLE situation for me regarding uhaul turn into an memory experience I will never forget. I sincerely want to Thank her from the bottom of my heart for caring for me as she did and providing the best customer service I received in my years on this earth. Sorry I'm still in the state of shock on how she made my stressful moving experience the best to this day. You are a GREAT ASSET to uhaul and they deserve to know what you mean to customers like me renting from uhaul. Thank you again.Cedric C. | Premières impressions
The Uhaul online system sucks, communication is key if there is something wrong with a reservation don’t wait until customer gets into the store and the reservation or equipment is not availableYves P. | Premières impressions
No complaints at all thx for all the good sCherling D. | Expérience générale
Nobody to help with the storage, my gate card fidnt eork after 3 hours, nobody told me i can only use a round lock key for the storage, With the van i had adjust the time on you app to 12.30, i was there about that time, had 2 bans reserved accidently and both were cancelled. Your places are horribled, the workers are there gor the money only and not to help the customer I am disgusted with uhaul, trucks get stuck at the exisy when im there, this has happened more than one Nobody educates or informs the reservation eas canceled even though there were seserved for the same time, Oh and btw the counter girl picks up the phone 'please hold "and puts them on hold All of a sudden and emergency contact with all info is required, including street addressRichard R. | Premières impressions
Le client n'a pas laissé de commentaire.Frank p. | Expérience générale
Cool Management especially the Manager herself.. Very patient Boss who could bang gavels left, right and center with force but always choose the rational and quiet way to resolve issues. I'm my opinion, the Best of any Managers I've ever related to.omar w. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL S. | Premières impressions
Le client n'a pas laissé de commentaire.ANA M. | Expérience générale
Le client n'a pas laissé de commentaire.Donna S. | Expérience générale
Le client n'a pas laissé de commentaire.Annette W. | Expérience générale
Was so easy and convenientarlene r. | Online Move In
Always a pleasureFrank p. | Premières impressions
very busy store!!’ so give yr self time the employees do take care of you but they need help!!evelyn C. | Premières impressions
Rented trucks and storage space for from your company for many many years all of a sudden I'm blacklisted and nobody can explain whyBernard J. | Expérience générale
Le client n'a pas laissé de commentaire.LORI E. | Online Move In
The girl w2ho helped me on the phone went above and beyond to help meBarbara D. | Premières impressions
Le client n'a pas laissé de commentaire.LUIS J. | Expérience générale
Le client n'a pas laissé de commentaire.Robert T. | Online Move In
The online check-in and check-out options are very convenient and service is excellent.Nicolas A. | Online Move In
Everyone is great and helpful, especially Maranda and Angel - thank you very much to all staff members 😊JUAN CARLOS B. | Premières impressions
Horrible customer service in storeALICIA T. | Expérience générale
I appreciate the service given. Thank youJohanne D. | Expérience générale
Le client n'a pas laissé de commentaire.velina n. | Expérience générale
Very clean, easy access , friendly staffJulie K. | Online Move In
Le client n'a pas laissé de commentaire.JAMES K. | Expérience générale
The staff was very nice and professional and courteous the only issue I had was the access door to building D where my storage facility was never worked when you put in the code and access was sometimes frustrating other than that everything else was nicepeter m. | Expérience générale
Le client n'a pas laissé de commentaire.Claire S. | Expérience générale
I did not move my belongings please call at 7866196826Terrence M. | Expérience générale
The manager was very pleasant and help me out, i have been going here for years and had no problems Tha k youBRIDGETT H. | Expérience générale
Aucunvelina n. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES K. | Premières impressions
Young staff member was not knowledgeable. Asked for prorate and was looked at like an idiot, then told Uhaul does not do that. I understand it was in the contract, but MANY things are in the contract and I opened the unit 2 years ago, one forgets! I paid $128,05 for only 5 days…thanks for nothing! Other storage units prorate and I will NOT recommend UHAUL to any of my contacts.Khrysttel F. | Expérience générale
Le client n'a pas laissé de commentaire.Michael S. | Expérience générale
Great ServiceAntonia J. | Premières impressions
Le faltó luz y mantener el gate cerrado estubo abierto por mucho tiempo, y eso no es seguro, para una dama entrar ahí sin el gate cerrado. , pero no me movie por eso, me mude a Miami Dade 33177 tiene alguno por acá, déjeme saber por favor y tienen que más organizarse mejor cuando hay muchos carros al rededor, aveces se tenía que esperar porque los truck estaban en el, camino del cliente. Me fui como 3 semanas antes que se venciera el próximo mes, les deje saber en la oficina gracias. Los empleados adentro excelentes.Betty S. | Expérience générale
Le client n'a pas laissé de commentaire.NADINE E. | Expérience générale
Le client n'a pas laissé de commentaire.Heber T. | Expérience générale
Agents was very helpful and polite on the phone setting up to the agent at local facility was exceptional. She explained covered my concerns and made it simple after a very hectic day. So some one should teach out let her team know service was excellent.Peter A. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas M. | Expérience générale
Everything was smooth getting in, place is immaculate, staff is very friendly. Will definitely come back when I need more storage.Alyssa H. | Premières impressions
Le client n'a pas laissé de commentaire.Lovensky D. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL V. | Expérience générale
Call me or check notes in reservation 347 819 5467ALICIA T. | Premières impressions
Le client n'a pas laissé de commentaire.Heber T. | Premières impressions
On my rental truck I was charged $100 over my quote and nobody could tell me why. It was not rented from where my storage unit is though. It was rented from a location in Kissimmee Florida.Trevor M. | Premières impressions
only complaint the auto light near unit #1752 does not work.Randy F. | Premières impressions
Le client n'a pas laissé de commentaire.Ruth C. | Expérience générale
Le client n'a pas laissé de commentaire.JENNISJAY V. | Premières impressions
Better experience can be obtained from a cleaner grounds free of debris, gate repaired quickly since people pay extra for late access and internal roof repairs.MARTHA M. | Expérience générale
Le client n'a pas laissé de commentaire.lionel j. | Expérience générale
Fueron muy amables y serviciales. Lo recomiendo plenamente.ramon q. | Expérience générale
I Was in your Storage Facility at Margate for 5 Years - Anytime I Called with a Question or Problem, they were Very Attentive, Very Helpful & Accommodating. An "Excellent Staff" at Your Margate Store for Over 5 Years & Running!!!SAMUEL L. | Expérience générale
NCLuis B. | Premières impressions
We were told to buy a lock for the storage unit, so we did, but then when we went to open our unit there was a brand new lock sitting inside of it. Oh well.JUSTIN H. | Premières impressions
Le client n'a pas laissé de commentaire.Jarrett T. | Expérience générale
Le client n'a pas laissé de commentaire.Margaret S. | Expérience générale
Le client n'a pas laissé de commentaire.Olga Teresa S. | Expérience générale
Le client n'a pas laissé de commentaire.Carlos A. | Expérience générale
Le client n'a pas laissé de commentaire.LISA T. | Premières impressions
Le client n'a pas laissé de commentaire.charlissea A. | Expérience générale
Le client n'a pas laissé de commentaire.BRIAN P. | Expérience générale
It really is free storage for a month when you rent a truck. They even give you more than 1 unit if they do not have a big enough unit to match your truck size rental. I rented a 26 foot truck. Be sure to remind the employee when you pick up your truck though. They don't always remind youRONALDA A. | Expérience générale
Le client n'a pas laissé de commentaire.Alfredo S. | Expérience générale
My unit even had a lock insidejohn b. | Premières impressions
Le client n'a pas laissé de commentaire.RONIQUE G. | Premières impressions
I am very satisfied with service will use again & again thanks a whole lotThelma L. | Premières impressions
Le client n'a pas laissé de commentaire.Ja-Rawle Rishawn C. | Expérience générale
Le client n'a pas laissé de commentaire.ELLIOT A. | Premières impressions
Le client n'a pas laissé de commentaire.Robert V. | Premières impressions
Le client n'a pas laissé de commentaire.Keith Y. | Expérience générale
Le client n'a pas laissé de commentaire.charlissea A. | Premières impressions
Le client n'a pas laissé de commentaire.Frank p. | Premières impressions
Great staff service as always. Friendly with a smile...Jessie L. | Expérience générale
Le client n'a pas laissé de commentaire.ANGELITA R. | Expérience générale
Le client n'a pas laissé de commentaire.William V. | Expérience générale
I called the office with questions and was on hold for 30 minutes. When I arrived to rent a storage room, there was one worker in the office and when the phone rang, she would answer and put the caller on hold.Christopher L. | Premières impressions
Le client n'a pas laissé de commentaire.angela c. | Premières impressions
Le client n'a pas laissé de commentaire.REKO M. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES C. | Expérience générale
Le client n'a pas laissé de commentaire.James K. | Expérience générale
Le client n'a pas laissé de commentaire.DIEGO B. | Expérience générale
Le client n'a pas laissé de commentaire.MANOEL T. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES C. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH R. | Premières impressions
Le client n'a pas laissé de commentaire.gianni t. | Expérience générale
Very helpful and climate control is a plus Also very clean and well maintained & securestephen g. | Premières impressions
Easy to deal with great management.SEAN K. | Premières impressions
Le client n'a pas laissé de commentaire.Don T. | Premières impressions
Le client n'a pas laissé de commentaire.Bill J. | Premières impressions
I explained to the young lady that I have one unit there and I wanted another one. She gave me 2028. I didn't realize it was an inside unit, so I went back and asked for another one. This time the one 2471 that I was assigned, had a lock on it. At this time it was 7pm and the agents refused to let me inside. Finally, a representative came to the door to tell me they were closed and I told them that the unit I was assigned, was being occupied. She proceeded to assign me another unit and to tell me about a unit that I am being charged for that I do not own. The representative then assigns me the unit that I already have possession of. I told her over and over that, that unit2453 is already occupied by me. She didn't believe me so she agreed to walk to the unit, once she saw that it did have a lock, on it. She told me to just use the unit next to it , that had a green tag but it was not showing up in her system. So I have to spend today and the Uhaul to try to get all of this mess figured out.DOING GOOD IN THE H. | Premières impressions
I want to thank Angel the assistant manager & Miranda the manager. For being king, helpful and specially for knowing what they where doing. Because of them I Chose Uhaul. If I would of listen to the customer reps that I spoke to before communicating with Miranda & Angel you would of lost a customer. I'm sorry but your customer service reps need more training.Zoraida F. | Premières impressions
Le client n'a pas laissé de commentaire.grace w. | Expérience générale
Le client n'a pas laissé de commentaire.Shante W. | Premières impressions
Le client n'a pas laissé de commentaire.Helene K. | Expérience générale
Le client n'a pas laissé de commentaire.John F. | Expérience générale
Nice people nice place me and my husband love itRUTH L. | Premières impressions
Le client n'a pas laissé de commentaire.Frank p. | Premières impressions
Prices got too highPaul W. | Expérience générale
Angel was courteous professional and very polite he exceeds at his customer service skills and is an asset to the company it is not often that you find an employee that enjoys this jobMechac T. | Expérience générale
UHAUL the best I give you all 5 FIVE STARSJesus M. | Expérience générale
Le client n'a pas laissé de commentaire.greg p. | Expérience générale
Staff are great and friendly. They deal with a lot of customers who don't take the thank to thank them for helping them out.Shaun G. | Expérience générale
This store was the best I have visited lately. Extremely organized and very clean.Bettye J. | Expérience générale
this team is the best I give Them 5 STARJesus M. | Premières impressions
MerciWilton P. | Expérience générale