Horrible customer serviceSidney N.
Customer Reviews for U-Haul Moving & Storage of Mather
Pour nous contacter
Sacramento, CA 95827
(W Of Mathr Fld Rd)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Michael P.
The people at the the faculty where I stored my car were very nice and helpfulAmber B. | Online Move In
professional first class service
So glad to longer be with this storage facility been there for year and the staff is just rude especially the older lady that a general manager always has an attitude even when I was closing out my unit on the 27th. I did meet one employee named Josh and he was very nice and friendly I wish I only had to deal with him and not her.Mikayla S. | Expérience générale
Le client n'a pas laissé de commentaire.DOUG B.
Le client n'a pas laissé de commentaire.Talal S.
Le client n'a pas laissé de commentaire.matt l. | Premières impressions
Le client n'a pas laissé de commentaire.Guy N.
This store has the best selection of trucks and trailers in the Sacramento area, along with storage and supplies. I've rented utility trailers here 5 times in 2023 for a big home improvement project and every time things have gone very smoothly. The store does get busy at times, so patience and a reservation help a lot in those situations.Gregory V.
Le client n'a pas laissé de commentaire.KENNETH A. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela F.
Jennifer was amazing as usual .. Best u haul in Sacramento!!Domasio L.
Le client n'a pas laissé de commentaire.Herbert M.
Le client n'a pas laissé de commentaire.Jonathan B.
The staff was helpful and friendly!Joshua F.
Le client n'a pas laissé de commentaire.Tommy l. | Online Move In
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Deirdra K.
I believe the Lady I dealt with is the manager, she was greatâ€¦ wonderful personality definitely an asset to U-HAUL.RICO M.
Le client n'a pas laissé de commentaire.Mohammad A.
Le client n'a pas laissé de commentaire.STEVEN C.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Abdelaziz B.
Le client n'a pas laissé de commentaire.corene S. | Expérience générale
Le client n'a pas laissé de commentaire.Chela L.
Le client n'a pas laissé de commentaire.jason E.
Le client n'a pas laissé de commentaire.RONALD B.
Le client n'a pas laissé de commentaire.thillai K.
Professional and friendly service.ANTHONY B. | Premières impressions
Le client n'a pas laissé de commentaire.Susan M.
They do a great job at this and frankly at each location I use to rent uhaul equipment. I can't imagine a life here in the USA without uhaul. Le meilleurAndrew H.
They were great. Very friendly and we left both times (pickup and drop-off) with smiles on our faces.Thomas B.
Jennifer and the other man that worked with her at this location @8:30am 5/6 were absolutely amazing.logan L.
MerciCATHERINE B. | Expérience générale
Been coming to this particular uhaul for over 30 years never had one issue great service and equipment friendly stafffredrick C.
I have rented many times throughout the 2022/2023 year and always had good equipment and great customer service. I believe the reason for this is the work ethics your manager, Jennifer provides while on duty.Wayne C.
Johnathan was easy to deal with and I was out the door lickety split. The drop off was just as fast. Great place to rent from.Kerry K.
Le client n'a pas laissé de commentaire.Stephanie A.
Le client n'a pas laissé de commentaire.Brad W.
The staff at both Rancho Cordova locations went out of their way to get me a transport trailer at the last minute. Really appreciate them.Mike K.
Nice peopleARNEL S.
Your service was exceptional, I would fully recommend using the pods any time. Everyone at U-Haul I spoke with, was extremely courteous and helpful...thumbs up guys!GAIL N.
I was really happy with my overall experience , from checking in to returning your staff was extremely helpful and accommodating of our needs. Everything was done quickly and efficiently. Made our moving experience hassle free. Merci.Tache L.
Helpful staff. The in-store computer system was long overdue for upgrade and seems to work well.Gregory V.
Le client n'a pas laissé de commentaire.Becky A.
Truck was caked in Mudd when I got it and had trash under the seat and I bought a dolly and assumed it was inthe back but when I got to my location to move no dolly and when I called in and told them they told me I was suppose to grab it which is ridiculous I don't know the policy with those or checking out a specific dolly they should have assigned it to my truck and loaded it properly I don't understand why I would be responsible for locking their equipment down in an empty spacial vehicleKatrina M.
Not a thing everything was excellent! Especially the attendant, he needs a raise!KELBY C.
Le client n'a pas laissé de commentaire.John M.
JUST KEEP UP THE GOOD, PROFESSIONAL WORK.!Florence D.
Le client n'a pas laissé de commentaire.LOUIS B.
Le client n'a pas laissé de commentaire.Linda W.
Le client n'a pas laissé de commentaire.Lauao F.
Le client n'a pas laissé de commentaire.Tiffani J.
Le client n'a pas laissé de commentaire.anna S.
Le client n'a pas laissé de commentaire.LOUIS B.
Nothing, your staff at this site are exceptional!Larry H.
Le client n'a pas laissé de commentaire.Alicia W.
We returned the truck after closing on Saturday, April 8 and am still awaiting verification that all is fine. The truck was returned in the same condition and with appropriate gas. Don't anticipate any trouble, but would like verification that all is well with all parties.Julie M.
Le client n'a pas laissé de commentaire.Joanne C.
The GM, Jennifer was a â€œJenâ€ of all trades and went above and beyond to meet her customers' needs.Colleen S.
Service is extremely slow. The manager did not show any sense of urgency nor an interest in providing a good customer experience.SCOTT C.
Ensure the tires are adequately inflated (the truck I rented said the right rear tire was low)Richard T.
good service, went very smoothly. excellent customer serviceMarc T.
Le client n'a pas laissé de commentaire.Douglas J.
Le client n'a pas laissé de commentaire.April G.
There was no gas when I picked up the vehicleâ€¦ not cool. Had to fill up way more than usual.Rayne W.
Le client n'a pas laissé de commentaire.Greg E.
Le client n'a pas laissé de commentaire.Mara A.
The gal who helped me in the office was great. My first rental experience with uhaul and I will definitely be back.Nicole P.
Jonathan Desmarais was great and very helpful. The other staff members were unhelpful, aggressive and unpleasant to interact with.Loren M.
The Mills Station U-Haul was great. However the mobile pickup experience was terrible. I never received a phone call the day prior but I received an email saying to pick up my truck from the Tiger Oates station. I arrived at the Tiger Oates station at 8am only to find out scheduling never scheduled my truck and there was no truck available for me at that location. I had to call around to find out where I could pick up a truck. This isn't the first time it has happened. The mobile pick up is a flawed service and needs to be fixed. The idea is great but the execution is terrible and inconvenient not to mention stressful. It put us an hour behind schedule. I feel like someone should have called and said "hey the truck isn't available at that location, however we have this other location available". I can honestly say I would never refer someone to use that service nor will I be using it again in the future.Jordan R.
Le client n'a pas laissé de commentaire.Erika B.
Keep up the great customer service!James B.
Le client n'a pas laissé de commentaire.MALIKA L.
truck smelled of cigarette.. and the back of the truck smelled like marijuana..thai V.
Le client n'a pas laissé de commentaire.Shahub S.
Met 4 staff...all are friendly, professional, helpful, kind. Great customer service!CAROLE B.
The manager at this location was super helpful. She made check in and return super easy. And even helped with some lessons on how to drive the trailer. Appreciate her help and her new trainee. Will be using this location going forward.Candice C.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.David S.
Jennifer was very friendly and helpful!!!BERNADETTE T.
For 59yrs I have had a positive perception of UHaul - that has now ended! My interactions with the company has been riddled with errors, miscommunication and daily texts, emails and phone calls that continually upset me during the already most stressful time in my life of moving my autistic brother out of his 50yr+ home! EVERY SINGLE DAY for 3 weeks, I had to deal with incorrect "confirmations." In the end, as I suspected, though was told time after time was an unfounded concern... my UBox was delivered to the wrong location!!!!! Now, my brother's caretakers DO NOT HAVE THEIR BELONGINGS IN THEIR NEW HOME!!!!!! I have spoken to representatives in Sacramento, Anaheim, Fairfield, Vacaville, Costa Mesa, and Westminster and NOT ONE OF THEM WAS ABLE TO SOLVE THE PROBLEM. AND THE BOX IS STILL AT THE WRONG LOCATION!!Summer B.
I received a u-hal that wasn't safe to be on the road , i also told the manager before i left and she said â€œnothing i can do after i check you out â€œ &' this is before i left with the truck !makayla J.
Helpful staff and seeable teamwork.Robert R.
Gas tank was empty. Dash showed right front tire was low. Service representative was courteous and helpful, but it appears this location needs additional staff to better service the vehicles. This is a very busy facility.Carl R.
The person on-site was awesome. She had a lot of customers to deal with but made sure to greet us and let us know she'd be with us as soon as she was done with the other customers. She appeared to be the only employee and despite the wait, she was attentive and listened to our concerns about the vehicle condition. She checked the notes regarding the broken light and bad windshield wipers and the checkout process was quick and efficient. I highly recommend using this facility if you're looking or professional U-Haul service.Ruxandra N.
It has been a satisfying arrangement. I thank for your good service. Given the opportunity I will share my experience with others.WARREN D. | Expérience générale
Nothing i can think of. Pick up and drop off was super easy. Customer service, both the girl who checked me in and the gentleman that received me when i returned, was superb. There is a u-haul literally 4 blocks from us but i will pay a little extra to come to this location for my next u-haul needs. Great experience overall.Denise R.
SERVICE was super! Trailer was clean inside. Outside was dirty. It was not an issue to me.BONNIE H.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.Iuri P.
Le client n'a pas laissé de commentaire.Roland R.
You guys are my go to spot when I need to store. Thank you so much. :) GiannaGianna M. | Expérience générale
ExcellentDaniel S. | Premières impressions
Picking up was great but slow and crowded when we returned. Both pick up and return employees were fantastic.Karen R.
Brock was awesome. Very helpful with renting and returning. Great nice personAndrew H.
The assistant manager was extremely rude. When we walked in she didn't even acknowledge me as she was texting on her phone. When the phone rang she answered it and said she was with a customer, but hadn't even said hi to me and put the call on hold. She talked about the other employees there saying that they still don't know how to do their jobs and rarely check in the vehicles right. When I would ask questions she would answer but was very short. She was easily distracted and shouldn't be in that position if she blames others for things being done wrong. I almost went somewhere else to get the vehicle. There were several spots of damage on the vehicle that was damaged and not marked. The inside of the back was dirty. The guy who received the vehicle back was a nice kids and greeted me quickly and got me out of there fast even though he was very busy. He was super friendly and attentive.Reana G.
Le client n'a pas laissé de commentaire.justin M.
The staff forgot to check in the equipment when I returned it causing it to be late. I had to call headquarters to resolve the issue and clarify everything.Shahub S.
you did just fineMatthew N.
The is an excellent service! Loved my lil pod. Was happy it was the newer-designed model, too.Melissa S.
Le client n'a pas laissé de commentaire.Lawrence S.
Le client n'a pas laissé de commentaire.Christopher M.
It was a great experience. Nice people.Susan G.
Great customer for the guy who helped us and the phone service call from the ladyOsamu A.
Le client n'a pas laissé de commentaire.Hugh G.
Very professional staff!!!David W.
Le client n'a pas laissé de commentaire.Victoria H. | Expérience générale
Jennifer in Carmichael and Richard in Roseville both delivered exceptional service. MerciTed L.
top notch staffCRAIG P. | Premières impressions
The staff are kind, enjoyable to interact with, work well together, helpful, and go above and beyond to ensure you have everything needed etc. A great experience!Carla D. | Premières impressions
Le client n'a pas laissé de commentaire.ronald j. | Premières impressions
Jennifer & Victor were both great and the rest of the staff is friendly and helpful!!Jade D. | Expérience générale
Great 👍 jobDennis T. | Premières impressions
Le client n'a pas laissé de commentaire.SALLY H. | Premières impressions
When I first showed up the lady at counter checking me in would talk very rudely to other customers when they came in and said it's gonna be a 20 min wait. Then after a week of my truck being there it got broken into and vandalized. When I took my equipment out being there only over a week I did not even get a refund. I will definitely share this on social media and youtube. U-Hauls lot is not secure. They have surveillance but had me park my truck where surveillance couldn't see my truck.matt v. | Expérience générale
Le client n'a pas laissé de commentaire.Tahoe M. | Expérience générale
Le client n'a pas laissé de commentaire.Jamie Malme J. | Premières impressions
The staff was great. Seemed unorganized inside. My big no was access to the units due to parking. Only two doors and customer parking in front of those doors. I hired a crew to assist me unload and lost time with the moversEdward B. | Premières impressions
Jennifer was always willing to help whenever it was necessary, and did it with a smile.Tom L. | Expérience générale
Uhaul is a reliable brand and the staff is always courteous and patient and at times offer exceptional serviceESKANDAR S. | Expérience générale
From the time I rented the storage unit, the facility has always been clean and accessible when needed. The staff was always been helpful and accommodating.LaTorya G. | Expérience générale
Le client n'a pas laissé de commentaire.Annamarie H. | Online Move In
Jessica the manager was rude to myself and other customer. I am not sure if she was rude to me because I requested a call back from the district manager and never got a call. It was in regards to her customer service.Candy L. | Expérience générale
Need more employees. Only 1 was available to assist a group of 6+LORA S. | Premières impressions
Le client n'a pas laissé de commentaire.Shawna M A. | Premières impressions
Le client n'a pas laissé de commentaire.Rosa M. | Premières impressions
Le client n'a pas laissé de commentaire.CAROLYN J. | Expérience générale
Le client n'a pas laissé de commentaire.debra c. | Premières impressions
The assistant manager was very helpful. She gave us more information that we needed. And was very helpful and customer service orientated.Pam F. | Premières impressions
Le client n'a pas laissé de commentaire.Jesse O. | Online Move In
I am filling this out based on an employee named Ariella and I will also be emailing Uhaul corporate offices. The experience we walked into was absolutely ridiculous! This lady (named Ariella because I finally asked the employee trying to help us to write her name down) was rude, so rude that my adult children and myself were uncomfortable. We shouldn't have to listen to an employee leave an approximately three-minute-long rude voicemail talking completely down to someone about parking in the wrong spot at the facility. Meanwhile, the gal named Lya was trying her best to keep peace in the office and got to a spot where she needed assistance with our storage. This went on for quite a while in which another customer came in and was "snapped" in rude tones saying to her that she was busy and would help her when she was finished. This was fine, however, the tone used was extremely rude, not to mention this lady had still not helped our situation and by now it was 6:00 pm and the facility was to close at 7:00 pm. Lya asked for assistance again from Ariella and was told to wait (despite the fact that we should have been done and on our way) - we were not a priority. Lya asked if we could start unloading the uhaul while waiting and Ariella snapped - NO not if the order isn't complete. At this point, Ariella was just sitting there and Lya got frustrated and had to leave the office to try and call the store manager for help with our storage. We were further disgusted when Ariella got up from behind the desk (still not helping us) and scuffed at my 26-year-old daughter with an attitude. NOT OK! We had just spent three days on the road and to be treated like this was awful. By the time it got figured out, the time was 6:30 pm and Lya quickly opened the large door so we could unload by 7:00 pm. Next thing I knew was Ariella came stomping out with an attitude for NO REASON and stated - JUST SO YOU KNOW I AM CLOSING THAT AT 6:45 pm. At this point, I wanted to lose my mind on this woman, but luckily my focus was on getting as much of the Uhaul in 15 minutes as we could. First, I would like to say that even my 21-year-old son stated that it was a good thing that Lya was there trying her best to put out fires because I would have not gone as well for Ariella. Secondly, we will be getting a different storage unit in the near future and not recommending the facility. Thirdly, we were there when the call came in that this Ariella actually had left the horrendous phone call erroneously. I could go on but will say lastly that this experience was supposed to be pleasant and it wasn't. After she had the nerve to stall our interactions, we had to wait until after it was locked at 7:00 pm for another 15 minutes for the alarm to set. In the meantime, two other customers tried to come to the facility to drop off stuff in their storage and were turned away. The sign says 24-hour access, but that is not entirely true. Overall, WORST experience with Uhaul, and we will not use it again. With that being said, this employee Lya deserves a medal as she held it together incredibly well.SARAH B. | Premières impressions
This facility is awesome the staff is great friendly and very helpfulARIELLA T. | Premières impressions
Jessica was great!Ebony P. | Premières impressions
Le client n'a pas laissé de commentaire.Debbie F. | Expérience générale
I loved the experience and will definitely rent here again! Five stars!!KENT H. | Expérience générale
Very friendly and helpful.Pamela F. | Premières impressions
This is the best U-Haul I have ever experienced in 45 years Erick was so kind always helpful and Vanessa the manager runs a tight ship! She gives excellent professional service! Thanks to all the staff and going to miss y'all!ANDREA M. | Expérience générale
Jessica went out her way to help accommodate me. She was friendly and professional and cleared all misunderstandings. Thank you Jessica!Kristina C. | Premières impressions
Le client n'a pas laissé de commentaire.CATHERINE B. | Premières impressions
Le client n'a pas laissé de commentaire.Diane R. | Expérience générale
Le client n'a pas laissé de commentaire.Michael P. | Expérience générale
Customer Service was knowledgeable & friendlyjohnny L. | Premières impressions
The one downside I found was that my unit was on the second story and there isn't a service elevator to help get heavy items up and down, forcing you to use the stairs..not the safest/most efficient. The plus side however, was the unit was very clean and was a better price then other units I had looked into.Lauren S. | Expérience générale
Le client n'a pas laissé de commentaire.matt m. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond V. | Premières impressions
Le client n'a pas laissé de commentaire.Dean S. | Premières impressions
Extremely helpful made me feel like everything was okLisa C. | Premières impressions
Le client n'a pas laissé de commentaire.FRANCINE C. | Expérience générale
There was no lock in my unit, but I understand that it was after hoursEmma D. | Online Move In
My lock on my storage was damaged and they replaced it for me right there on the spit right away ..A+++Delores l. | Premières impressions
Very nice place.Jay S. | Premières impressions
The grounds need to be swept more often. Landon was very friendly & helpful.Steve H. | Expérience générale
Le client n'a pas laissé de commentaire.Julie N. | Expérience générale
Le client n'a pas laissé de commentaire.John W. | Premières impressions
The facility had short fences. Broken fences. Not enough cameras. The employees told us they never walk around and check the cars out. They are not liable for anything lost or stolen, or thefts they say. Homeless drug addicts a Hang out where the fence was broken I'm the back by my car. My car was vandalized numerous times. Someone stole a lot out of it. They wouldn't credit me anything for my trouble.Katherine B. | Expérience générale
Le client n'a pas laissé de commentaire.Cynthia W. | Expérience générale
Le client n'a pas laissé de commentaire.Lauren S. | Premières impressions
I have used uhaul for a number of years in different states and this is the first time I've felt the need to write a bad review. My car was damaged on the property due to negligence on uhaul's part. I paid for car storage and after 5 weeks of being away I came back to a big dent in the top of my car. It was obviously from something being dropped on it. Uhaul has been doing work under the awing that my car my under and never made sure the contractors were using protection for people's cars in case something was dropped. They honestly didn't care about the damage and said they weren't responsible for it since they say you rent here at your own risk. They have also had break ins into RVs. I would NOT leave your vehicle here.April F. | Expérience générale
It was good.craig s. | Premières impressions
The manager, Landon was very friendly & helpful. It was good to see they were training some new employees.Steve H. | Premières impressions
Thanks for your service and professionalism.HOPSON B. | Expérience générale
Le client n'a pas laissé de commentaire.John A. | Online Move In
Staff made an untrue remark about me.bruce j. | Expérience générale
Le client n'a pas laissé de commentaire.Mark J. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela T. | Online Move In
Front desk rep was not friendly or very helpfulRobert B. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela T. | Premières impressions
My boat was broken into and my $2500 stereo system stolen and $2400 worth of damage was done to my boat motor and fuel tank. All of which UHaul refused to pay a penny for. Need I say more ?Jeff S. | Expérience générale
My storage was broken into multiple times, staff told me there was nothing they could do for damages. When I moved my stuff out of the storage they continued to bill me for 5 months after leaving.Derrek T. | Expérience générale
Le client n'a pas laissé de commentaire.David M. | Expérience générale
Lots of break-ins. My trailer was broken into twice in just 10 months. 5 trailers in total broken into the same day my trailer was broken into. Uhaul management did not reach out to me to inform me if the re-occuring break-ins. Never received apology from Uhaul. Had to call the police myself to have them come out to investigate the break-ins. DO NOT USE THIS FACILITY TO STORE YOUR RV/TRAILER. CHECK OUT REVIEWS AND PICTURES ON YELP.Eduardo v. | Expérience générale
I was broken into twice. They broke the window twice and stole 2 radios Your insurance co will not cover anything. I have a $3 000 out of pocket expense. So no I would not recommend this place to anyone.Vincent D. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM D. | Expérience générale
My travel trailer was broke into and vandalized. Staff showed no empathy. 10 other trailer were broken into, as well. Very poor staff and will tell everyone to stay away.STEPHEN M. | Expérience générale
Staff were always very polite and friendly. The facility, however, has extremely poor security and is an easy target for break-ins. Our RV trailer was vandalized twice while stored at the facility, as was all the neighboring RV trailers next to us. The last vandalism to the trailers was extreme. When reported, the staff gave us insurance pamphlets and said they were sorry, and said that it's a problem at that facility. No improvements were ever made, so we really had no choice but to leave.terri v. | Expérience générale
My boat stereo was stolen and the boat was ransacked. Obviously not secure.LINDSEY S. | Expérience générale
Our travel,trailer as well as 10 others were broken into by the homeless population. What upset us the most was the fact that none of the employees thought to notify us. We were very fortunate however as ours was one of the smaller ones soother units were more desirable to sleep and eat food in. We did lose some possessions. When we finally heard from the manager in charge, she was very nice. We no longer have our RV there. This seems to be problematic at other storage facilities that are close to Folsom Blvd and the railroad tracks.Judy O. | Expérience générale
Multiple RVs broken into, including mine, over a period of a week. Very poor security. Need more cameras and a much better fence.Norm P. | Expérience générale
Total lack of security. Trailer was vandalized twice in 4 month. Not the fault of the staff but ownership not improving security after first break inlance T. | Expérience générale
Our Rv was vandalized 3 times there. The last time they broke windows, and trashed it. Very poor securityPATTY S. | Expérience générale
I was paying $139/ Month to storage my Motorhome in their yard and I had the catalytiv converter stolen within 2 months of been there I show the staff the condition of the fence around the property, It is Falling apart, they are not even attempting to secure that area and the whole storage looks like a junk yard I have pictures if you want them.Carlos R. | Expérience générale
Yes Jessica was the best over at the mill station in Rancho Cordova CaliforniaROBERT E. | Expérience générale
Staff are friendly but the location is not secure, my car was broken into and the stereo was stolen. I am out of state and nobody even notified me. I know that probably isn't their job but it would seem like a basic courtesy. I asked my parents to check on the vehicle and that is when I found out. Not really sure what I was paying for to be honest. Unless you are storing your car there to abandon it, I would not reccomemnd you use that storage facility.Timothy C. | Expérience générale
The clerk named Paul gave us an exceptional experience somehow help release tensions of moving in. The offer of a month free storage is a big big big plus factor that I am truly grateful for. Uhaul is a one stop shop everything is in here coupled with Paul who assisted us all throughout. I should say smoothly done and Perfect. Merci.Natividad S. | Premières impressions
Jessica and her staff were always helpful and courteousDanny A. | Expérience générale
This facility was well maintained and the staff was professional, helpful at all times. I definitely would use them again.ANNETTE L. | Expérience générale
Generally convenient and helpful staff, but the security could be improved. We had parts and fuel stolen on separate occasions. The fence surrounding the vehicle enclosure is low and easily jumped.aaron m. | Expérience générale
I know they cannot control the vandals that came in and broke into locks of mine and multiple RVs, but it did make me want to leave. Maybe not having vehicles right next to the fences so people could easily climb over might help. Or higher fences. The staff was amazing and did everything they could to help.ERIK C. | Expérience générale
Le client n'a pas laissé de commentaire.joyce s. | Expérience générale
Very professional...John U. | Expérience générale
The staff is very knowledgeable and courteous but they are often understaffed. The same person is moving trucks in the parking lot, installing hitches on cars, checking people into new storage units and selling merchandise in the store. Seems like a lot for one person at a time and I doubt they're making enough money to compensate. Please take care of your employees!Benton B. | Expérience générale
Le client n'a pas laissé de commentaire.roy e. | Premières impressions
Le client n'a pas laissé de commentaire.Daryn H. | Premières impressions
Everything was excellent, I think the young lady’s name was Jennifer she was so nice and helpful.Rosalyn M. | Expérience générale
The young lady that assisted me was not only very friendly, helpful and professional but went above and beyond in every way she could with all of the customers. The current situation is difficult but she was a natural at making everyone feel welcome and well taken care of.Julie N. | Premières impressions
The manager Jessica is amazing and so very helpful i wouldnt have choosen anywhere else to keep my belongings. Thanks so much Jessicasydni m. | Premières impressions
Le client n'a pas laissé de commentaire.BOB S. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen W. | Premières impressions
I made as very big move from so cal to Sacramento and uhaul took care of my needs thank you uhaul!!!michelle g. | Expérience générale
The employee was very nice and helpful.Sherry S. | Premières impressions
Made a difficult move easy!!michelle g. | Premières impressions
Great customer service very polite keep up the good workMichael W. | Premières impressions
It was awesome!!! There was a really long line when I came in but it went Super quick! The U-Haul Representative the helped me was FANTASTIC!!! I believe her name was Jessica. Great experience!! Ty!Koren B. | Premières impressions
The worker that helped me was truly a blessing.Lomitha Ann K. | Premières impressions
Great locationJoseph H. | Expérience générale
Mercibarbara c. | Premières impressions
12:00 am okay I'll answer ! Lol great job guy's thanks fo the understandingjoseph r. | Expérience générale
Fabulous service; tremendous care and attention was given to me. I'm very grateful I went here.ERIK C. | Premières impressions
Jessica and staff is the example of excellence, service and respect. Ever since the first experience she worked very hard to help myself and others consistantly while representing your agency . ThankALTEN T. | Expérience générale
Service was great, but facility needs better security. Many stories of homeless people breaking in to RVs. I'll need to find more secure location.Norm P. | Premières impressions
Jessica is the best , great customer service, everyone in this group are all good, unlike a lot of prior employees-BOBBob B. | Premières impressions
Our new boat was broken into. We rented a covered space. Thought it was secure. But it wasn't. Somebody jumped the fence and stole stuff. We moved out immediately. Need deterrent. Grounds dirty.Gary B. | Expérience générale
Everytime I go in there the employees are rude and offer no answers to any questions I have. Roaches in establishment. Had to throw away majority of items due to roaches being in my stuff.Kathleen w. | Expérience générale
Great customer service! Very helpfulJamal H. | Premières impressions
The whole team here is amazing! Francisco, Paul, Jessica, Coral, and dude with the nice hair! Thanks for making the rental process so quick and easy. Looking forward to using this location again!Erika F. | Expérience générale
I always have such a great experience each time I'm there. Friendly, knowledgeable, helpful staff. Thank you!!Andy S. | Premières impressions