Customer Reviews for U-Haul Moving & Storage of Mather

5 128 évaluations

10161 Mills Station   Sacramento, CA 95827
(W Of Mathr Fld Rd)

(916) 369-2758

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(916) 369-2758

10161 Mills Station
Sacramento, CA 95827
(W Of Mathr Fld Rd)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Back trucks into parking stalls the way car rental companies do it. Or at least configure your parking lot to not need a 5-point turn to get out of.

Spencer Joplin 
Évaluation :
1

The manager of the location(a woman) was extremely rude and yelled at me several times. I received the truck open up the back to inspect it. It was full of dirt and debris. I had a very tight schedule to make and I was there early to get the truck. I went back in to the shop talked to the manager said that the truck was dirty. Can we get it clean please, I had a tight schedule . She was rude yelled at me. Said I would have to wait. She refused to pick up the phone just to call the yard man to blow it out and clean out the back so I cleaned the back out myself and the yard man came over and I was cleaning it and was nice enough to take blow out the back of it help me clean it, he noted that the manager was rude and should've handled it. Manager did not care that I was there early and had a tight schedule to make and making me wait to get a vehicle cleaned out that should've been already cleaned out when I rented it. That is the point. And there's no reason to ever be rude and yell at a customer ever .

Mark Bennett 
Évaluation :
5

Excellent customer service

Richard Kurianowicz 
Évaluation :
5

Friendly and efficient service

John Hussey 
Évaluation :
4

Le client n'a pas laissé de commentaire.

elaine crawford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonia Sidhu  |  Expérience générale 
Évaluation :
4

The storage gate needs to be longer in a different place I actually hit one of the other poles that's on the overhang for the car parks and you can't get out of the gate you have to either extend the fence out past towards the road or put the gate somewhere else otherwise is great no problem

LES NUNLEY 
Évaluation :
5

To ensure that all the supplies are in the rental truck prior to pick up. My supplies weren't in the truck I had to go to the Uhaul location to pick up the furniture pads. Overall it was good

Jose Gonzalez Jr 
Évaluation :
5

On the auto transport trailer Was a bolt missing trailer worked Out great Thank you

Don Robinson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jacari turnner 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jim EILERING 
Évaluation :
5

Professional and nice staff

Richard Kurianowicz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laurie gregory-randall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Dial 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Martinez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Crais 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lilia Lacayo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gray Scott 
Évaluation :
5

It was an easy and good experience, both people working were very friendly and helpful

Brandon Clark 
Évaluation :
5

I think everything looks great

MOHAMMAD SEERAT 
Évaluation :
5

Excellent crew very polite that young man former marine. Very respectful.

ramil arevalo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ESSIE SMITHKING 
Évaluation :
3

The general manager is lacking professionalism and customer service skills. The way she spoke to her employee in the presence of customers, as well as the way that she spoke to the delivery driver in the presence of customers was alarming. The way she addressed me upon returning the vehicle left me baffled. I already called customer service and made a complaint. What I didn't like was roughly an hour later the general manager is calling me because she seen the notes on the file. My professionalism wouldn't even allow me to speak to her because I was still baffled. The general manager at this location needs training. She was rude and had an attitude. I get it there are busy days, but no matter how busy you are you should be treating everybody with respect!

Melissa McKenzie 
Évaluation :
4

Experience was good. Fast check in & out esp when you are limited on time. Overall 7,5/10

Anthony Ortega 
Évaluation :
5

Customer service was not good one of the guys was so rude and one of the guys was very respectable to customers the other one was so he was so rude oh my God he was he was so rude I will get him no stars cuz you don't talk to customers like that especially when they just telling you a question about the vehicle like I don't want to be charged for something that I didn't do so I'm letting the guy know that the fender thing was messed up and he want to talk all rude like I told him I'm a customer you don't talk to no customer like that I don't want to be charged with something I didn't do that's all I'm saying

KIMBERLY JONES 
Évaluation :
5

Great place!

Sherry Sanders  |  Expérience générale 
Évaluation :
1

very challenging

Dawn Greene 
Évaluation :
5

Additional staffing needed. The staff member, John, was working alone with people lining up, yet he was calm and attentive to processing each persons rental or purchase.

Kathryn Checkley 
Évaluation :
5

This location is great. The Uhaul employee is wonderful and works quickly to assist and expedite service.

Naomi Rose 
Évaluation :
5

N.D.

Charles Finley  |  Expérience générale 
Évaluation :
1

Poor customer service the representative seems he was under the influence of some sort. As I went outside to locate the uhaul truck I was assigned to. I couldn't find it, upon going back into the store. I asked if he could assist me finding it. The representative seems like he didn't want to. not only was the equipment dirty, the tire was partially flat with a cut to the side wall tire, upon arrival returning the equipment the other representative that was working I had informed the problem about the tire. The representative mentioned so its not not we can every thing, il never rent equipment from this location ever again I believe I should get a partial refund for the dirty equipment and the tire issue

Anthony Ortega 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Talal Suleiman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Martinson 
Évaluation :
5

The staff was very helpful, courteous, friendly and accommodating. Fast, effecient service and minimul wait times. Jennifer was outstanding and provided great customer service.

Cheryl Jeffreys  |  Premières impressions 
Évaluation :
2

Don't rent equipment if you don't know where I will pick it up. Don't keep changing when we will be called to confirm location. And actually calling would have been nice but you didn't even do that.

Jeffrey Hansen 
Évaluation :
2

The individual in charge of managing the facility is an elderly woman who unfortunately displays rudeness and lacks helpfulness. However, her son possesses a genuinely kind demeanor. It is important to remember that her negative experiences with certain individuals should not lead to a generalization that everyone is similarly unpleasant. In order to maintain a professional atmosphere, it would be beneficial for her to conduct herself in a more appropriate manner, rather than resorting to unpleasant behavior.

Parminder Pabla  |  Expérience générale 
Évaluation :
5

Mr. Johnathan made the entire process pretty simple.

Keith Thompson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris Long 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Martinson 
Évaluation :
5

I always get great service from the folks at this location. I rent trucks a lot and this is my go to place.

Larry Welton 
Évaluation :
5

Very nice young men

david mitchell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Scot 
Évaluation :
5

This reservation started off a bit rocky, but the staff at both locations are superstars and went above and beyond to help me turn my upside frown into a smile.

Baljeet Kahlon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Egan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

emily wood 
Évaluation :
5

Best customer service I have experienced in a long time! Every employee was friendly and helpful. They called with updates and actually read the comment I had regarding the container delivery. I will definitely use this service again.

Shirley Shepherd 
Évaluation :
5

I have to say the driver seat had some stains in which I think cause, the van to have slight order, however she rode like a champ! I would most definitely suggest clearing out the Bluetooth info that customers may forget to Delete after programming. I noticed when I cleared out my phone information as well as the other customers. Their phone number was still programmed in the Bluetooth setting. Merci les gars!

Dawn Greene 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bernie Martin 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Judith Jarvis 
Évaluation :
5

👍🏾👍🏾

Thomas Hall 
Évaluation :
5

A happy people there

Frederick caskey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

meauirce belcherbey 
Évaluation :
5

Jennifer was easy to work with and very funny!

Taylor Liu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry Sanders  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry Sanders 
Évaluation :
4

Windows was very dirty

RONALD RICHMOND 
Évaluation :
5

They are friendly reliable any problems you have to take care of it right there on the spot

Frederick Caskey 
Évaluation :
3

I left my trailer n jetski cuz I have no choice. Im taking advantage of one month free storage. But apparently gate is always open. Anyone can go in n out without the key card. Im scared. Guys extremely nice, fast n easy. This was the 3rd uhaul shop I went to looking fir storage so i dropped off n left quikly cuz Im moving. I had deadlines

Sonia Sidhu  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris Fields 
Évaluation :
5

Le client n'a pas laissé de commentaire.

meauirce belcherbey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Bailes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alaxnader reaves 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Beren 
Évaluation :
3

Can't rate location as we never went to the location. Moving company made that contact. Movers on both ends were great. Only thing could be better woudl be the adversing of what the container can fit as we had to leave too much stuff we planned to take.

ADAM LEWIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Raskin 
Évaluation :
5

The manager provided excellent advice and help which made the rental experience very efficient!

David Wallace 
Évaluation :
5

I go out of my way an extra few miles to go to this U-Haul location. It's that dependable.

Patrick PULUPA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken Jensen 
Évaluation :
4

Although I went over the 24 hour time period by an hour and was required to pay for an extra day I was not allowed to keep the truck for the remaining section of time which I did pay for . The manager said they scheduled the truck to the next customer, so why do I pay for time I'm not able To use ? That is messed up And no way to do business!!

Sherry Webster 
Évaluation :
5

We had a bit of a wait due to a truck getting propane, but John came in for his shift early and helped us before he even clocked in! He was friendly and very helpful!

Joanne Cesar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andres mendoza  |  Premières impressions 
Évaluation :
5

Everything was fine

Alexey Smirnov 
Évaluation :
3

I rented a unit for 3 months and visited at least 5 times. Why I say it is not well maintained: The large automatic door with no threshold plate closest to my unit was almost always "broken". Made it difficult to get in and out physically, and twice had to wait for an available staff person to open the garage doors. I didn't like that I couldn't just get in and out without having to find someone.

Katherine RAhaim  |  Expérience générale 
Évaluation :
4

Tune app process does not work in and on this location. It works perfectly at the other U haul I use but here I had to have the counter to check out and return. Very poor app performance.

MARION L CURTIS JR 
Évaluation :
1

My experience was horrible I rented a truck for 3 hrs and the night person told me to just bring the truck back in the am truck was picked up at 630 pm and returned by 9 am and they charged me for another day

Oneasha Martin 
Évaluation :
5

It was perfect and Jennifer was wonderful.

Shannon Smith 
Évaluation :
5

Overall - good experience. No need to improve!!

Norm Eilert 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VonTasha Meza 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ingrid Rosten 
Évaluation :
5

Customer service was exemplary.

Roland Hyatt 
Évaluation :
5

they did a good job thank you

clifford smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melvin Pearson 
Évaluation :
1

Please be aware!!!! I rented a pick up truck. My route/ contract shouldn't have been no more than $40 $50. Max with mileage and rental. $19,99 pick up truck. 0,79 a mile went 27 miles Total amount no more then $60 including gas When I return the vehicle at the location thank God my card declined because they tried to charge me $155. The workers indicated I went 100 miles then when I got into the office they said I used 200 miles no one believe me until I stood my ground and made Jennifer, which is the owner as it states on her badge. Look up the last three customers calculate their previous miles, because something is not right! she was so rude indicating scenarios that someone must've took my keys and ran up 200 miles and it was my problem not hers… which was an insult because I live & take care of my elderly mother which is 69 years old and she's a hospice patient with dementia, and cannot walk. I felt like I was being prosecuted against a crime I did not commit. This was the worst experience I felt since I found out my mom's condition. Which I've moved across the continent to take full responsibility of, She indicated she's a professional, and she never get things wrong when it comes to calculation and paperwork within the system. If I wouldn't have stood my grounds, I would've felt used, robbed and abused right before my eyes she profiled me I can't explain the emotional roller coaster in regards to proving my innocence. She was so firm and aggressive in regards to that store location never making manual mistakes. She also threatened to send this bill to collections because in her mind, she never make mistakes, after sitting for about 30-40minutes after bashing me and accusing me, as well as dehumanizing me in front of customers & coworkers she had made a phone call, she asked for mileages They gave her the mileage of the truck that I rented which came out to be 375miles On the thermometer she calculated the mileages In which the miles on my returned rental said 354 miles (note) the mileages that I use was way under the amount from the previous customer used which indicated whoever typed in the information typed it in incorrect before I got a chance to rent out the vehicle. After she notice the incorrect, she still was rude about it after the fact that I was tearing up out of frustration, I felt Accused of a crime that I did not commit and no matter how I feel she was going to charge me that $155 and or send it to collections ! She also mentioned within a 20 minute timeframe, she use the vehicle for personal usage because the truck is new to the location, so the miles that was collected She used among her personal gain, and try to make me pay for the mages that she used!!! I was kind enough to fill up the tank even when the vehicle They had given me had no fuel. The fact that she was SO firm in regards to never making mistakes, I asked her who manually typed in the information prior to renting the vehicle out to me all along. It had her name on it. After Repeatedly stating I don't never make mistakes,! The fact that she didn't apologize to me made me feel like she does this frequently robbing people under the table and the fact that she was the owner made it loud and clear this is a ongoing repeatedly behavior that they commit so customers please be aware! She dehumanize me in front of her coworkers and customers as far beyond disrespectful… No professional class & are modern day pirates! People I encourage you to take photo pictures of the mileage gauge as well as doing your walk around. No one indicated I had to go online to do a walk around the gentleman just stated to pick the key out of the box and gave me the code and paperwork. They did not make it clear that you have to download the app and do a digital walk around before driving off. She also stated rudely and aggressively. That's my fault because I didn't do a digital check in & I was fully responsible and it's my fault because of that. (Note) the gentleman that helped me is fairly new to the company because he kept asking her questions in regards to the protocols and how to check out vehicles, which was fairly OK However, she personally gain leverage of knowing that there will be errors because of a new hire and yet she still prosecutes and unnecessarily charges customers for their mistakes!!!!! The look on her face was priceless when she realized that the mistake was on her behalf. Her last ending words don't take it personal and your persistence.. Was presenting out of her mouth as I began to thank her for taking the time and patience, and getting down to the bottom of it, expressing to her how dehumiliating and abused I felt…. I would NOT come here. I could just imagine all the other people that have became victims because of her train of thought in regards to never making mistakes….

Dawn Greene 
Évaluation :
5

The process to rent has been very well streamed lined and smooth. I always have the best service at Mills Mather location.

Naomi Rose 
Évaluation :
5

My comments are above

Gloria Rivera  |  Online Move In 
Évaluation :
5

The woman that helped me was very efficient and knowledgeable…A pleasure doing business at this location

Fred Cordano 
Évaluation :
2

Having to go upstairs to my storage without a lift makes no sense. The wide security doors are always unavailable for some reason or another!

Russell Carter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sergey Deavidyuk 
Évaluation :
5

Excellent manager!!! And easy pick up and drop off

Judy Serafini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Lomax 
Évaluation :
1

I do not recommend this place this place is a scam I've been renting you alls for years and always been able to return blankets that were unopened this place will not let you return them they want your money they will give you dirty trucks that are filthy beware of this place. I will never go back to this place and rent a truck again.

Joshua Gentry 
Évaluation :
5

Yes equipment was in great condition and well maintained but this locations compatible advantage over All other locations is the person who checked me in and checked me out. Not all hero's wear capes lol She was wonderful, kind, funny and went above and beyond. I never fill out these type of surveys but she is a superstar. If she isn't running the place soon I'd be shocked.

Joshua Teagarden 
Évaluation :
5

Very well organized and friendly staff. Turning it in was very easy.

Stephen Konig 
Évaluation :
1

They rented me a van with a hole in the gas tank. I wasted $70 in gas which apparently just drained away beneath the van. I paid double the fee to rent another van to get back to Sacramento When I asked for a refund I was told: There's nothing I can do for you.

FRANK WHITTAKER 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lance Covert  |  Expérience générale 
Évaluation :
5

Good job

antino parrales 
Évaluation :
4

I am very pleased with the service I had with two of the U Haul employees as they both handled my Complaint regarding the poor service I had with the movers and the miscommunication I had been given regarding the number of uboxes I would need! It was very apparent that the movers were not experienced enough to load the boxes properly resulting in so much stress and confusion! They handled the problem professionally and I am VERY pleased with his ability to be compassionate and helpful in a bad situation! The manager at the U Haul storage facility was very kind and worked with me regarding the move from the unboxes into a storage space in her facility! If it wasn't for those two employees, I would have had to file a formal complaint! They both deserve a raise as far as I am concerned! Thankful Client, Kathryn S.

Katherine Sanangelio 
Évaluation :
5

Outstanding UHaul drivers, customer support, and shipping container. Couldn't be happier!

Len Burger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry Welton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deepansh Sharma 
Évaluation :
5

Jennifer was super helpful and friendly with my situation and worked out a solution that was a win win for both of us! Thank you Jennifer!

RaeLynn Rushton 
Évaluation :
5

Nothing, Keep doing what you do.

Carey Erpilla 
Évaluation :
4

They will correct the problem. Great wirkers.

marlene harris 
Évaluation :
4

There were bug in the trailer Roaches

marlene harris 
Évaluation :
5

Easy to reserve online. Minimal wait time and received helpful assistance from employee

Molly Krogen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Gibbs 
Évaluation :
5

The people are very helpful and friendly* Thank you U- Haul for helping me by renting your truck to me to move my things*

Shirley Harden 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Salgado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Welch 
Évaluation :
1

I was overcharged with extra gas charge. I already filled up the gas but they still charged it. I took pictures of truck and fuel level before taking the truck but then the manager (Jennifer) told me that I had to upload them on the link after return but she didn't provided any instructions. She was very rude and didn't provided reimbursement for the gas. Her name was Jennifer.

Mayur Purohit 
Évaluation :
5

Jennifer was very sweet and helpful*

Shirley Harden  |  Premières impressions 
Évaluation :
5

The chain to latch the tailgate was binding and I had to get a pair of pliers to free it before I could lower the tailgate.

Brad Wasson 
Évaluation :
4

U-box was a great way to get my son's stuff from California to Wisconsin. I would highly recommend and would definitely use it again.

Karon Knuist 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine Sanangelio  |  Premières impressions 
Évaluation :
2

The staff at this facility was awesome and very helpful, it is the overall security of the facility that is below par and little has been done to date to improve security. I had my motorhome broken into and vandalized.I understand that this has been an ongoing problem.

JD Hunter  |  Expérience générale 
Évaluation :
1

Our motorhome was broken into and items stolen. Extensive damage to a window in which the thief entered. Perimeter fencing is in disrepair. Manager has no plans to make repairs.

GARY EARL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlo Will  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anna galstyan  |  Expérience générale 
Évaluation :
5

Outstanding customer service

Savanna Rose  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH ANDERSON  |  Expérience générale 
Évaluation :
3

The no proration of the month is nothing more than stealing. You didn't earn it.

fred vaught  |  Expérience générale 
Évaluation :
5

We had a problem with our online order...The staff at this location was not only professional, but very well adapted for their job in all areas. The staff was able to function with a great degree of emotional intelligence even when problems were presented to them that were to no fault of their own, as in navigating the online system for customers. Kudos all around to this location for being at the level iof excellence in customer service!!! All expectations net & succeeded!

angela jenkins  |  Premières impressions 
Évaluation :
4

The Lady that runs the place is blatantly hostile in both demeanor and attitude I'm surprised that anyone would stay long either a employee or customer I'll never come back as a customer so long as she's there

antony quiroz  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Robert Bowen  |  Expérience générale 
Évaluation :
4

The overall experience was quick & straightforward. Our only complaint would be that the staff person at the front desk asked us to create our personal code while other customers were in ear shot, so we declined. We're glad the option to do it later was available.

Erica Naranjo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Herbert  |  Expérience générale 
Évaluation :
3

Giving Average because I thought that if I vacate earlier than my monthly installment date then I will get a refund for the remaining days since I am no longer using it. The rent should be prorated.This will give your customers more satisfaction because I feel why should the customers pay if they have already vacated it.

Prasad Aslekar  |  Expérience générale 
Évaluation :
5

Excellent service from staff.

Christopher Ryan  |  Expérience générale 
Évaluation :
5

Staff was great and helpful. Facility is just what I was looking for. I was a little disappointed when I was told that having a reservation didn't guaranty me a space for my motorhome, a space was not waiting for me but I lucked out that someone had just vacated a spot.

JD Hunter  |  Premières impressions 
Évaluation :
5

The people at the the faculty where I stored my car were very nice and helpful

Amber Banks  |  Online Move In 
Évaluation :
1

So glad to longer be with this storage facility been there for year and the staff is just rude especially the older lady that a general manager always has an attitude even when I was closing out my unit on the 27th. I did meet one employee named Josh and he was very nice and friendly I wish I only had to deal with him and not her.

Mikayla Simmons  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt lozada  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH ANDERSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy laxton  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

corene Seaver  |  Expérience générale 
Évaluation :
5

Professional and friendly service.

ANTHONY BROWN  |  Premières impressions 
Évaluation :
5

Merci

CATHERINE BURTON  |  Expérience générale 
Évaluation :
5

It has been a satisfying arrangement. I thank for your good service. Given the opportunity I will share my experience with others.

WARREN DAVIS  |  Expérience générale 
Évaluation :
5

You guys are my go to spot when I need to store. Thank you so much. :) Gianna

Gianna Maldonado  |  Expérience générale 
Évaluation :
5

Excellent

Daniel Smith  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria Hinojos  |  Expérience générale 
Évaluation :
5

top notch staff

CRAIG PEACH  |  Premières impressions 
Évaluation :
5

The staff are kind, enjoyable to interact with, work well together, helpful, and go above and beyond to ensure you have everything needed etc. A great experience!

Carla Davis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald jackson sr  |  Premières impressions 
Évaluation :
5

Jennifer & Victor were both great and the rest of the staff is friendly and helpful!!

Jade DeMesy  |  Expérience générale 
Évaluation :
5

Great 👍 job

Dennis Thomas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALLY HELLMANN  |  Premières impressions 
Évaluation :
1

When I first showed up the lady at counter checking me in would talk very rudely to other customers when they came in and said it's gonna be a 20 min wait. Then after a week of my truck being there it got broken into and vandalized. When I took my equipment out being there only over a week I did not even get a refund. I will definitely share this on social media and youtube. U-Hauls lot is not secure. They have surveillance but had me park my truck where surveillance couldn't see my truck.

matt velasquez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tahoe Marina Contract Services  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamie Malme Jamie Malme  |  Premières impressions 
Évaluation :
3

The staff was great. Seemed unorganized inside. My big no was access to the units due to parking. Only two doors and customer parking in front of those doors. I hired a crew to assist me unload and lost time with the movers

Edward Brewer  |  Premières impressions 
Évaluation :
5

Jennifer was always willing to help whenever it was necessary, and did it with a smile.

Tom Leech  |  Expérience générale 
Évaluation :
4

Uhaul is a reliable brand and the staff is always courteous and patient and at times offer exceptional service

ESKANDAR SAADAT  |  Expérience générale 
Évaluation :
4

From the time I rented the storage unit, the facility has always been clean and accessible when needed. The staff was always been helpful and accommodating.

LaTorya Grogen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annamarie Hernandez  |  Online Move In 
Évaluation :
3

Jessica the manager was rude to myself and other customer. I am not sure if she was rude to me because I requested a call back from the district manager and never got a call. It was in regards to her customer service.

Candy Love  |  Expérience générale 
Évaluation :
4

Need more employees. Only 1 was available to assist a group of 6+

LORA SAECHAO  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawna M Antrim  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa Markley  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAROLYN JACKSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debra covack  |  Premières impressions 
Évaluation :
5

The assistant manager was very helpful. She gave us more information that we needed. And was very helpful and customer service orientated.

Pam Ford  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesse Owens  |  Online Move In 
Évaluation :
1

I am filling this out based on an employee named Ariella and I will also be emailing Uhaul corporate offices. The experience we walked into was absolutely ridiculous! This lady (named Ariella because I finally asked the employee trying to help us to write her name down) was rude, so rude that my adult children and myself were uncomfortable. We shouldn't have to listen to an employee leave an approximately three-minute-long rude voicemail talking completely down to someone about parking in the wrong spot at the facility. Meanwhile, the gal named Lya was trying her best to keep peace in the office and got to a spot where she needed assistance with our storage. This went on for quite a while in which another customer came in and was "snapped" in rude tones saying to her that she was busy and would help her when she was finished. This was fine, however, the tone used was extremely rude, not to mention this lady had still not helped our situation and by now it was 6:00 pm and the facility was to close at 7:00 pm. Lya asked for assistance again from Ariella and was told to wait (despite the fact that we should have been done and on our way) - we were not a priority. Lya asked if we could start unloading the uhaul while waiting and Ariella snapped - NO not if the order isn't complete. At this point, Ariella was just sitting there and Lya got frustrated and had to leave the office to try and call the store manager for help with our storage. We were further disgusted when Ariella got up from behind the desk (still not helping us) and scuffed at my 26-year-old daughter with an attitude. NOT OK! We had just spent three days on the road and to be treated like this was awful. By the time it got figured out, the time was 6:30 pm and Lya quickly opened the large door so we could unload by 7:00 pm. Next thing I knew was Ariella came stomping out with an attitude for NO REASON and stated - JUST SO YOU KNOW I AM CLOSING THAT AT 6:45 pm. At this point, I wanted to lose my mind on this woman, but luckily my focus was on getting as much of the Uhaul in 15 minutes as we could. First, I would like to say that even my 21-year-old son stated that it was a good thing that Lya was there trying her best to put out fires because I would have not gone as well for Ariella. Secondly, we will be getting a different storage unit in the near future and not recommending the facility. Thirdly, we were there when the call came in that this Ariella actually had left the horrendous phone call erroneously. I could go on but will say lastly that this experience was supposed to be pleasant and it wasn't. After she had the nerve to stall our interactions, we had to wait until after it was locked at 7:00 pm for another 15 minutes for the alarm to set. In the meantime, two other customers tried to come to the facility to drop off stuff in their storage and were turned away. The sign says 24-hour access, but that is not entirely true. Overall, WORST experience with Uhaul, and we will not use it again. With that being said, this employee Lya deserves a medal as she held it together incredibly well.

SARAH BOHORQUEZ  |  Premières impressions 
Évaluation :
5

This facility is awesome the staff is great friendly and very helpful

ARIELLA THOMPSON  |  Premières impressions 
Évaluation :
5

Jessica was great!

Ebony Portis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie Frew  |  Expérience générale 
Évaluation :
5

I loved the experience and will definitely rent here again! Five stars!!

KENT HARRIS  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

Pamela Fleury  |  Premières impressions 
Évaluation :
5

This is the best U-Haul I have ever experienced in 45 years Erick was so kind always helpful and Vanessa the manager runs a tight ship! She gives excellent professional service! Thanks to all the staff and going to miss y'all!

ANDREA MASON  |  Expérience générale 
Évaluation :
5

Jessica went out her way to help accommodate me. She was friendly and professional and cleared all misunderstandings. Thank you Jessica!

Kristina Clark  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE BURTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane Rua  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Phillips  |  Expérience générale 
Évaluation :
5

Customer Service was knowledgeable & friendly

johnny Lim  |  Premières impressions 
Évaluation :
3

The one downside I found was that my unit was on the second story and there isn't a service elevator to help get heavy items up and down, forcing you to use the stairs..not the safest/most efficient. The plus side however, was the unit was very clean and was a better price then other units I had looked into.

Lauren Sharp  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

matt menning  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Ventura  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dean Snelson  |  Premières impressions 
Évaluation :
5

Extremely helpful made me feel like everything was ok

Lisa Caldwell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCINE CRUZ  |  Expérience générale 
Évaluation :
5

There was no lock in my unit, but I understand that it was after hours

Emma Doporto  |  Online Move In 
Évaluation :
5

My lock on my storage was damaged and they replaced it for me right there on the spit right away ..A+++

Delores lara  |  Premières impressions 
Évaluation :
5

Very nice place.

Jay Schneider  |  Premières impressions 
Évaluation :
5

The grounds need to be swept more often. Landon was very friendly & helpful.

Steve Hackman  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie Newmarch  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Ward  |  Premières impressions 
Évaluation :
1

The facility had short fences. Broken fences. Not enough cameras. The employees told us they never walk around and check the cars out. They are not liable for anything lost or stolen, or thefts they say. Homeless drug addicts a Hang out where the fence was broken I'm the back by my car. My car was vandalized numerous times. Someone stole a lot out of it. They wouldn't credit me anything for my trouble.

Katherine Benezra  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Wells  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lauren Sharp  |  Premières impressions 
Évaluation :
1

I have used uhaul for a number of years in different states and this is the first time I've felt the need to write a bad review. My car was damaged on the property due to negligence on uhaul's part. I paid for car storage and after 5 weeks of being away I came back to a big dent in the top of my car. It was obviously from something being dropped on it. Uhaul has been doing work under the awing that my car my under and never made sure the contractors were using protection for people's cars in case something was dropped. They honestly didn't care about the damage and said they weren't responsible for it since they say you rent here at your own risk. They have also had break ins into RVs. I would NOT leave your vehicle here.

April Ferrante  |  Expérience générale 
Évaluation :
5

It was good.

craig schneider   |  Premières impressions 
Évaluation :
4

The manager, Landon was very friendly & helpful. It was good to see they were training some new employees.

Steve Hackman  |  Premières impressions 
Évaluation :
5

Thanks for your service and professionalism.

HOPSON BELL  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Almeida  |  Online Move In 
Évaluation :
1

Staff made an untrue remark about me.

bruce jolly  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mark Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Teague  |  Online Move In 
Évaluation :
2

Front desk rep was not friendly or very helpful

Robert Bowen  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela Teague  |  Premières impressions 
Évaluation :
1

My boat was broken into and my $2500 stereo system stolen and $2400 worth of damage was done to my boat motor and fuel tank. All of which UHaul refused to pay a penny for. Need I say more ?

Jeff Singleton  |  Expérience générale 
Évaluation :
1

My storage was broken into multiple times, staff told me there was nothing they could do for damages. When I moved my stuff out of the storage they continued to bill me for 5 months after leaving.

Derrek Tanner  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David McLaren  |  Expérience générale 
Évaluation :
1

Lots of break-ins. My trailer was broken into twice in just 10 months. 5 trailers in total broken into the same day my trailer was broken into. Uhaul management did not reach out to me to inform me if the re-occuring break-ins. Never received apology from Uhaul. Had to call the police myself to have them come out to investigate the break-ins. DO NOT USE THIS FACILITY TO STORE YOUR RV/TRAILER. CHECK OUT REVIEWS AND PICTURES ON YELP.

Eduardo villarreal  |  Expérience générale 
Évaluation :
2

I was broken into twice. They broke the window twice and stole 2 radios Your insurance co will not cover anything. I have a $3 000 out of pocket expense. So no I would not recommend this place to anyone.

Vincent Dangler  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM DUFFY  |  Expérience générale 
Évaluation :
1

My travel trailer was broke into and vandalized. Staff showed no empathy. 10 other trailer were broken into, as well. Very poor staff and will tell everyone to stay away.

STEPHEN MILLER  |  Expérience générale 
Évaluation :
2

Staff were always very polite and friendly. The facility, however, has extremely poor security and is an easy target for break-ins. Our RV trailer was vandalized twice while stored at the facility, as was all the neighboring RV trailers next to us. The last vandalism to the trailers was extreme. When reported, the staff gave us insurance pamphlets and said they were sorry, and said that it's a problem at that facility. No improvements were ever made, so we really had no choice but to leave.

terri vanaalst  |  Expérience générale 
Évaluation :
4

My boat stereo was stolen and the boat was ransacked. Obviously not secure.

LINDSEY SAYLES  |  Expérience générale 
Évaluation :
2

Our travel,trailer as well as 10 others were broken into by the homeless population. What upset us the most was the fact that none of the employees thought to notify us. We were very fortunate however as ours was one of the smaller ones soother units were more desirable to sleep and eat food in. We did lose some possessions. When we finally heard from the manager in charge, she was very nice. We no longer have our RV there. This seems to be problematic at other storage facilities that are close to Folsom Blvd and the railroad tracks.

Judy Osgood  |  Expérience générale 
Évaluation :
1

Multiple RVs broken into, including mine, over a period of a week. Very poor security. Need more cameras and a much better fence.

Norm Pierce  |  Expérience générale 
Évaluation :
1

Total lack of security. Trailer was vandalized twice in 4 month. Not the fault of the staff but ownership not improving security after first break in

lance Treiber  |  Expérience générale 
Évaluation :
1

Our Rv was vandalized 3 times there. The last time they broke windows, and trashed it. Very poor security

PATTY STEWART  |  Expérience générale 
Évaluation :
1

I was paying $139/ Month to storage my Motorhome in their yard and I had the catalytiv converter stolen within 2 months of been there I show the staff the condition of the fence around the property, It is Falling apart, they are not even attempting to secure that area and the whole storage looks like a junk yard I have pictures if you want them.

Carlos Rodriguez  |  Expérience générale 
Évaluation :
5

Yes Jessica was the best over at the mill station in Rancho Cordova California

ROBERT ELLISON  |  Expérience générale 
Évaluation :
1

Staff are friendly but the location is not secure, my car was broken into and the stereo was stolen. I am out of state and nobody even notified me. I know that probably isn't their job but it would seem like a basic courtesy. I asked my parents to check on the vehicle and that is when I found out. Not really sure what I was paying for to be honest. Unless you are storing your car there to abandon it, I would not reccomemnd you use that storage facility.

Timothy Camp  |  Expérience générale 
Évaluation :
5

The clerk named Paul gave us an exceptional experience somehow help release tensions of moving in. The offer of a month free storage is a big big big plus factor that I am truly grateful for. Uhaul is a one stop shop everything is in here coupled with Paul who assisted us all throughout. I should say smoothly done and Perfect. Merci.

Natividad Sabete  |  Premières impressions 
Évaluation :
5

Jessica and her staff were always helpful and courteous

Danny Aznoe JR  |  Expérience générale 
Évaluation :
5

This facility was well maintained and the staff was professional, helpful at all times. I definitely would use them again.

ANNETTE LEE  |  Expérience générale 
Évaluation :
3

Generally convenient and helpful staff, but the security could be improved. We had parts and fuel stolen on separate occasions. The fence surrounding the vehicle enclosure is low and easily jumped.

aaron miller  |  Expérience générale 
Évaluation :
5

I know they cannot control the vandals that came in and broke into locks of mine and multiple RVs, but it did make me want to leave. Maybe not having vehicles right next to the fences so people could easily climb over might help. Or higher fences. The staff was amazing and did everything they could to help.

ERIK CARLSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joyce seberry  |  Expérience générale 
Évaluation :
5

Very professional...

John Unpingco  |  Expérience générale 
Évaluation :
3

The staff is very knowledgeable and courteous but they are often understaffed. The same person is moving trucks in the parking lot, installing hitches on cars, checking people into new storage units and selling merchandise in the store. Seems like a lot for one person at a time and I doubt they're making enough money to compensate. Please take care of your employees!

Benton Best  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

roy escobar  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daryn Harvey  |  Premières impressions 
Évaluation :
5

Everything was excellent, I think the young lady’s name was Jennifer she was so nice and helpful.

Rosalyn Moore  |  Expérience générale 
Évaluation :
5

The young lady that assisted me was not only very friendly, helpful and professional but went above and beyond in every way she could with all of the customers. The current situation is difficult but she was a natural at making everyone feel welcome and well taken care of.

Julie Newmarch  |  Premières impressions 
Évaluation :
5

The manager Jessica is amazing and so very helpful i wouldnt have choosen anywhere else to keep my belongings. Thanks so much Jessica

sydni mullen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOB STEINHOFF  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Watkins  |  Premières impressions 
Évaluation :
5

I made as very big move from so cal to Sacramento and uhaul took care of my needs thank you uhaul!!!

michelle garduno  |  Expérience générale 
Évaluation :
5

The employee was very nice and helpful.

Sherry Sommers  |  Premières impressions 
Évaluation :
5

Made a difficult move easy!!

michelle garduno  |  Premières impressions 
Évaluation :
5

Great customer service very polite keep up the good work

Michael Webb  |  Premières impressions 
Évaluation :
5

It was awesome!!! There was a really long line when I came in but it went Super quick! The U-Haul Representative the helped me was FANTASTIC!!! I believe her name was Jessica. Great experience!! Ty!

Koren Britton  |  Premières impressions 
Évaluation :
5

The worker that helped me was truly a blessing.

Lomitha Ann Kinzer  |  Premières impressions 
Évaluation :
5

Great location

Joseph Hill Sr  |  Expérience générale 
Évaluation :
5

Merci

barbara carter  |  Premières impressions 
Évaluation :
5

12:00 am okay I'll answer ! Lol great job guy's thanks fo the understanding

joseph rodriguez  |  Expérience générale 
Évaluation :
5

Fabulous service; tremendous care and attention was given to me. I'm very grateful I went here.

ERIK CARLSON  |  Premières impressions 
Évaluation :
5

Jessica and staff is the example of excellence, service and respect. Ever since the first experience she worked very hard to help myself and others consistantly while representing your agency . Thank

ALTEN TODD  |  Expérience générale 
Évaluation :
5

Service was great, but facility needs better security. Many stories of homeless people breaking in to RVs. I'll need to find more secure location.

Norm Pierce  |  Premières impressions 
Évaluation :
5

Jessica is the best , great customer service, everyone in this group are all good, unlike a lot of prior employees-BOB

Bob Bunker  |  Premières impressions 
Évaluation :
1

Our new boat was broken into. We rented a covered space. Thought it was secure. But it wasn't. Somebody jumped the fence and stole stuff. We moved out immediately. Need deterrent. Grounds dirty.

Gary Bellati  |  Expérience générale 
Évaluation :
1

Everytime I go in there the employees are rude and offer no answers to any questions I have. Roaches in establishment. Had to throw away majority of items due to roaches being in my stuff.

Kathleen wright  |  Expérience générale 
Évaluation :
5

Great customer service! Very helpful

Jamal Hill  |  Premières impressions 
Évaluation :
5

The whole team here is amazing! Francisco, Paul, Jessica, Coral, and dude with the nice hair! Thanks for making the rental process so quick and easy. Looking forward to using this location again!

Erika Favor  |  Expérience générale 
Évaluation :
5

I always have such a great experience each time I'm there. Friendly, knowledgeable, helpful staff. Thank you!!

Andy Sorgea  |  Premières impressions 
Évaluation :
5

Good service

John Unpingco  |  Premières impressions 
Évaluation :
5

Wry helpful. Very courteous and just all around great human beings.

Lydell Flake  |  Premières impressions 
Évaluation :
5

Great customer service at this location!

Lori Curtis  |  Expérience générale 
Évaluation :
4

The office staff were excellent. Because of them my move was successful.

Cedric Mckinley  |  Expérience générale 
Évaluation :
1

1. No restroom; go off site 2. Truck 1/4 tank full @ pickup. Res never said It. Had to gas but Couldn't at Uhaul. Had to go offsite. 3.closed stor acc 5-15, pd 4 31 days. No credit. Utter Rip-off

Thomas Bowmar  |  Expérience générale 
Évaluation :
4

All in all, it was a good experience. It was extremely hard to see inside the storage unit. The staff was very friendly, respectful and polite.

Julie moore  |  Expérience générale 
Évaluation :
5

Great people

Tim Morgan  |  Expérience générale 
Évaluation :
5

Storage unit rental was a breeze. Staff always attentive! Thank You U-Haul!!!

tamara buxton  |  Expérience générale 
Évaluation :
5

Great place to store your rv or trailer. Customer service is always very helpful.

Marc Jensen  |  Expérience générale 
Évaluation :
3

I chose this facility because of the 24-hour security and video. At one point someone got in my motorhome slept in it and stole a few things. Another vehicle had the window broken and the stereo stole

Tom Nivison  |  Expérience générale 
Évaluation :
5

Great experience, everything was perfect!

Mike Hammond  |  Expérience générale 
Évaluation :
4

Great staff with great service and nice location

Jack Tsuei  |  Expérience générale 
Évaluation :
5

The two staff members that assisted us were very friendly and helpful. The facility is well run and very clean. I will definitely recommend them!

Lori Curtis  |  Premières impressions 
Évaluation :
5

xxx

James Watkins  |  Expérience générale 
Évaluation :
4

We had our unit from January to March and it was a good choice for our temporary storage. Every time we were there the employees were always busy either cleaning or helping customers. Always friendly!

Cristen Grissom  |  Expérience générale 
Évaluation :
4

Great Location and nice staff

Jack Tsuei  |  Premières impressions 
Évaluation :
5

Jessica and her team are great !

Jeff Singleton  |  Premières impressions 
Évaluation :
5

Satisfied

Sheila Longino  |  Expérience générale 
Évaluation :
2

I stored a boat there along the fence adjoining an industrial park. My boat cover was untied and moved to a car in the industrial park. Fortunately, I was able to recover my $200 boat cover.

steven abeyta  |  Expérience générale 
Évaluation :
5

Great Team and great people!

GYMBAY MOUA  |  Réservation 
Évaluation :
5

Great Customer Service! Very professional A+

Vartan Gorodnitsky  |  Premières impressions 
Évaluation :
5

Excellent service provided by their staff

ema rasari  |  Premières impressions 
Évaluation :
5

Great experiences having our Ubox delivered here from Wisconsin super easy to pick up they had them ready to go when we showed up.

Katarina bevier  |  Expérience générale 
Évaluation :
5

Friendly enjoyable

Jerry Ponzo  |  Réservation 
Évaluation :
4

Did not like indoor storage to much extra work to move stuff in and out.

julia jones  |  Expérience générale 
Évaluation :
1

The unit was not at all what I expected. I'm seekign a refund. Merci

rozalyn tudor  |  Réservation 
Évaluation :
3

It was obvious they were short staffed but the general manager was very kind and helpful, specially since we had a toddler running around.

Brittany Velazco  |  Réservation 
Évaluation :
5

~

jeffrey allen  |  Expérience générale 
Évaluation :
5

Service excellent, but billing department deducted anther months rent from my account in error after unit 1303 vacated early. That cost me over draft charge, $20. Please fix it!!

M Joseph Wahnish  |  Expérience générale 
Évaluation :
5

aii good

tom rossman  |  Réservation 
Évaluation :
1

It said that you had cameras and every thing was secure but within the last couple months my trailer was broken to twice without you knowing or seeing it. The manager didn't care or show up.

Bill Bryan  |  Expérience générale 
Évaluation :
4

Great job by great staff, however they need more help. This location like others are very busy. Hire more people.

MATT MASON  |  Expérience générale 
Évaluation :
2

You guys ask for too much info or. Simple thing

juan cruz  |  Réservation 
Évaluation :
4

Thank you for your accommodation much appreciate it

Trina bell markham  |  Réservation 
Évaluation :
4

While there my trailer was broke into 4 times. Than one time a 500 welded generator was cut of the front of it.

KENNETH HOOVER  |  Expérience générale 
Évaluation :
4

The staff are friendly and courteous.

HAROLD KRESS  |  Expérience générale 
Évaluation :
4

Antony is very kind.

CHEOL CHO  |  Expérience générale 
Évaluation :
5

1

Joyce Murimi  |  Expérience générale 
Évaluation :
1

I rented a storage unit for about 6 months. Once my belonging were moved there was water marks on some of them as the unit had water within. My auto payment processed on a closed account.

Sarah Wodock  |  Expérience générale 
Évaluation :
4

they served my needs when it mattered most!

Danny Freitas  |  Expérience générale 
Évaluation :
4

Over all it was good

Payam Dabestani  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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