Customer Reviews for U-Haul Moving & Storage of Mechanicsburg

8 855 évaluations

4725 Gettysburg Rd   Mechanicsburg, PA 17055
(@ Rt 15)

(717) 763-7677

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(717) 763-7677

4725 Gettysburg Rd
Mechanicsburg, PA 17055
(@ Rt 15)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Ananya A.  |  Premières impressions 
Évaluation :
4

Need more help

Matt L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

johnathon S. 
Évaluation :
4

They were very busy and I had to wait a long time to drop off equipment. I sensed they were doing their best.

Albert D. 
Évaluation :
1

This was not my drop off location that I chose when I made the reservation. This was 20 minutes away which meant more gas mileage and uber fare from the location that is 5 minutes away.

Adham N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jigar D. 
Évaluation :
1

We returned our UHual today and afterwards noticed that they charged us for a missing dolly and furniture pads; we returned all equipment with the UHual, they were in the back of the UHual. The guy, when returning, didn't say anything to us when we left, about missing merchandise, nor had us sign anything. Because EVERYTHING WAS IN the UHual. Someone needs to check cameras, to confirm, and refund these charges, immediately!! This is over $200 in additional charges! I need this rectified immediately. Not only did we return everything, we returned it 12 hours early, with less mileage than allotted. We attempted to call UHual, we were on hold for over an hour. We also messaged the "Live" Chat, 2 hours later and noone replied in the "Live" Chat. This is outrageous that they slapped us for additional charges and refuse to get back to us.

Wade M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David N. 
Évaluation :
4

Employees were very helpful. Vehicles need to be updated. I had no idea the trucks are governed.

Bridgit L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jemini C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

APRILELLA R.  |  Expérience générale 
Évaluation :
5

The $120 hold hit my bank immediately. However, I'm owed over $80 in refund and that's taking it's sweet time. Are

Daniel H. 
Évaluation :
1

I had issue with vehicle not starting after I filled tank before final return - thank goodness it didn't happen earlier in my trip. Mechanic was dispatched but took 20 minutes to get it assigned and nearly 90 minutes until he arrived. Other than timeliness, he was professional and helpful. The disturbing part was the battery terminal connector wires were loose and screws/Nuts were stripped - this should have been identified earlier and two hour wait on my part could have been avoided by routine maintenance. Disappointing from U-Haul.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mitchell J R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shane C. 
Évaluation :
5

I have used this location several times. Employees are always friendly and helpful.

Gregory F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad S. 
Évaluation :
3

The gentleman (Phillip Smith according to my receipt) who greeted me upon returning the uhaul truck and checked me back in deserves a gold star. This guy was beyond friendly, positive, upbeat, customer-focused, I could go on and on. We didn't interact for very long but man was he a joy to work with. He seems to genuinely enjoy his job and that rubs off on customers when employees seem happy and positive! I really enjoyed my short interaction with him. He's a great person to have directly interacting with / welcoming customers back after their rental. Get more employees like him!

Andrea G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PHILLIP R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Imre B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharif R. 
Évaluation :
5

So easy now to rent a vehicle from pickup to return. Great communication via text and email.

Susan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex W. 
Évaluation :
5

Great customer experience.

susan P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohsin A. 
Évaluation :
5

Treated very well and got the equipment and service needed.

David S. 
Évaluation :
5

The piece that holds window vises in place need to be replace #1090?

Floyd B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorne S. 
Évaluation :
5

Very helpful personnel, from Gina, who delivered my rental to even the computer technicians who were there working; the latter even gave me tips on how to tie down my motorcycle to the trailer I rented.

Jorge S. 
Évaluation :
1

“Assistant Manager” hooked me up to a 5x8. I got out of vehicle to do the predeparture inspection. “AM” shut the trailer door before I got back there…what could possibly be wrong? Found out when I opened the door to load new furniture for my mom's nursing home room. The trailer smell strongly of manure. Some hill jack had used it to haul pigs or something, dried crud caked the inside of the door and the corners of the box. I have pics! A call to the rental office resulted in being parked on hold for ten minutes. Second call resulted in “AM” saying the record would be noted. On return, staff offered half off the rental. Gee thanks, but you've lost my business.

Brian P. 
Évaluation :
3

u haul was poor in providing a trailer that was requested 4 weeks in advance and was told theater would be no problem. There was!!!!!

john S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura R. 
Évaluation :
3

A/C did not work. Rear cargo door was rusted and very difficult to open and close. 148 000 miles. It's time to retire this 15' truck. Very disappointed.

James K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dillon Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen W. 
Évaluation :
3

The U Haul Truck Share 24/7 on my device didn't work right. I went through put all my info in and it told me what truck to take to find that it's parked in. I hit the button on the website that says "I can't find or access my truck" and it would just keep refreshing the screen so I had to stand in line to get the truck anyway plus the truck only had a quarter tank of gas when I got it so I had to put gas in it as soon as I drove to make sure I had enough to begin with.

Clayton S. 
Évaluation :
5

Excellent staff. Went out of their way to help.

Jason R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Everything was above satisfactory!

Hannah T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Earl A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Service agent was good but not like Tonya.

ED P. 
Évaluation :
5

Great team from start to finish.

redouane S. 
Évaluation :
4

This place is always very busy but the employees are kind and courteous. Always be ready to wait at least 10 minutes for an employee. I would recommend them for all your moving needs. Great job guys!

Jeff C. 
Évaluation :
5

The website needs to be updated or tested further for self-return. Every time I tried to take a picture it would close out entirely and I would have to begin again.

Alexander C. 
Évaluation :
5

Very easy process of dropping iff

Bobby B. 
Évaluation :
4

Slow service for online check in as only 1 person was working the counter and handling a rental space.

Anna J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay H. 
Évaluation :
2

I put more gas than i put more gas than where i found, they sill charge $10.

Alexandre Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig S. 
Évaluation :
3

Have inventory closer to where I live.

Fedor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kidist G. 
Évaluation :
5

Maria is excellent!

Ira H. 
Évaluation :
5

Nice people working at this location. They were able to fix an issue with the vehicle before I drove away.

robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emily U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl M. 
Évaluation :
5

Good experience all around.

Tom P. 
Évaluation :
4

The one-way pricing was ridiculous. The number of emails and text messages from U-Haul was extremely unnecessary and ridiculous.

janelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xavier B. 
Évaluation :
5

The jack stand did not retract without 2 people pulling it up while cranking it. The lady at the front desk was awesome, lady that closed out the ticket over the phone was awesome. Merci.

paul W. 
Évaluation :
3

When I returned my truck, the attendant said I could leave since I had an email on file. When I got my bill the mileage was inaccurate and I was charged for gas, even though I replaced the gas I used when trying to call Uhaul to discuss this matter, I waited on hold for 50 minutes to talk to a representative that could not help me,even though I called the rental location. I was told to go to the rental location directly, which is just a waste of more of my time. Honestly, I gave up because my time is valuable and UHaul is eating it. But I will be looking for a new place to rent from

Scott R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anzar Q. 
Évaluation :
5

Very helpful staff. Convenient location. Open later than most other sites around here. Property is well lit for late night drop-offs. The trailer I chose was slightly smaller for what I needed to haul. The measurements were 7x4 but the bed of the trailer was only 40 inches wide and I expected 48 inches. Maybe I didn't read through the measurements when making my reservations. We made it work anyway for the short distance I needed to move my items. Merci!

Bill D. 
Évaluation :
5

The store is over crowded with moving boxes, etc. Not much room to pass others in line when exiting

Donald J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Edward has Excellent Customer Service Skills

Doris A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard T. 
Évaluation :
4

Learn how to not wrap extra wire around things that'll rip it apart if you turn too sharp

Dylan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SIDDHARTH R. 
Évaluation :
5

No issues or problem

KERRI F. 
Évaluation :
5

S.O.

FLOYD B. 
Évaluation :
5

This was the most efficient process that I have ever had when it comes to renting a vehicle. The woman who processed my reservation was very impressive. We were in and out in a matter of minutes. Great experience!!

Kelly T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hassan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
5

The team was great- very accommodating and helpful.

Gregory F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deborah H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABRAHAM S. 
Évaluation :
5

Crew working on Sunday 5/22 were top-notch. Got my wiring all fixed up to tow the trailer and I was off. Easiest fix solution for the best price.

Jeremy F. 
Évaluation :
5

Great people and a great selection of trucks. Everyone here is friendly and helpful. Thanks to Wade and Maria who got me out the door and down the road to NJ on a busy Sunday morning. It was much appreciated!

Andrew H. 
Évaluation :
5

I rented for 2 days (48 hours) I called monday morning and left a VM for the property manager regarding returning today about 2,5 hours after the 48 hour mark. No one called back. When I asked about flexibility since I called the gentlemen said he was new and didn't ask anyone and billed me for 3 days. Not picking on him. It would have been nice to hear back even if the answer was no to flexibility. Merci

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris H. 
Évaluation :
3

We've dropped off at this location before during open hours and everything went smoothly. I do not recommend (and will not be) dropping after hours here again. We made sure to drop the keys in the Dropbox but staff called the next day and stated we did not return the keys. We had to request multiple times for them to review security camera footage to confirm we did put the keys in the Dropbox. We understand mistakes can happen but we didn't appreciate having to argue that we returned the keys. Also, we accidentally entered the ending mileage in the uhaul app incorrectly and were automatically charged for an extra 500 miles. We called uhaul the next day and someone assisted us with getting it corrected based on the photo submitted. This was obviously our error but it would have been great if someone could have reviewed everything before we were charged the additional amount.

Judith R. 
Évaluation :
4

The wait in line was longer than expected, but I'm not sure how you could change that. Maybe have more staff at the location? It was a Saturday morning, though, which must be your busiest time.

Jonathan O. 
Évaluation :
4

I was surprised to be charged an extra fee because the truck was returned with less than 1/4 tank of gas. I do not remember being told there would be this extra fee, on top of the fuel rate to refill the truck.

Douglas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
4

You asked me to drop off the unit at a particular location which was 48 miles out of my way then have the audacity to charge me for exceeding the allotted mileage. Who does that??!!!!

Danny H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamba L.  |  Expérience générale 
Évaluation :
5

the storage area was always clean and well taken care of. When I got my things out my card wouldn't work. The situation was remedied immediately and I got my things out, they were in the same shape as when I put them in. Was an easy move out and I thank the staff for their help.

Marnie B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jade b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Majesty E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael f.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARBARA K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anna C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina M.  |  Premières impressions 
Évaluation :
5

Nothing everything looks fine

DURGA C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

uzoakamak i.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TROY D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lysa H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendi C.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LENDA S.  |  Expérience générale 
Évaluation :
3

Disappointed in the misinformation from Uhaul and thee emails they send from corporate compared to what can happen on store level. I had a free rental but should have been at a different location but Uhaul.com sent me there. Now I had to pay. Not happy!

Lysa H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth L.  |  Expérience générale 
Évaluation :
5

Maria was absolutely awesome. Will for sure recommend to others and have been since she helped me rent the storage unit. A++++

Anthony N.  |  Expérience générale 
Évaluation :
3

Many times the gate was blocked and the entrance they had trucks parked and I couldn't get back to my unit. They also raised the rates recently

troy h.  |  Expérience générale 
Évaluation :
5

These folks were absolutely great they knew exactly what they were doing also the trucks were clean smelt new frash gassed up . Stoarge unit very well taken care off. .very secured feeling wasnt scared of my surroundings. .

Alice F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bobby V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina Ann W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim S.  |  Expérience générale 
Évaluation :
5

--

Richard P.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEIDRA D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAMMY L.  |  Expérience générale 
Évaluation :
5

I am so pleased with my unit and that the U-haul representative, at my initial call, was spot-on with the necessary unit size. She was so accurate!!

Kelly F.  |  Premières impressions 
Évaluation :
5

Mechanicsburg Uhaul is fantastic Maria is a real sweetheart. Getting a truck in the Philly area was a real experience, would not recommend doing that. Maria, thank you for all your help and patience

Carol M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sandy N.  |  Expérience générale 
Évaluation :
4

Disappointed that there were no lights in the unit itself but it was nice, clean, and free of dirt and such.

Richard D.  |  Premières impressions 
Évaluation :
4

Clean facility, helpful staff

Tiffany U.  |  Expérience générale 
Évaluation :
4

Maria, the site manager in Mechanicsburg was awesome. One of her employees seemed a bit annoyed when I simply asked what time the actual storage area was accessible to. He may have been off the clock but I feel that it was a very simple question with a simple answer that could've been answered without an eyeroll or sarcasm. I feel that even off the clock he represents U-Haul (especially while walking out of the office IN UNIFORM) and puts off a bad vibe when interacting with customers this way. Overall I am still quite satisfied with the rest of the staff's performance and my interactions with them. And, as previously mentioned, Maria was very friendly and a joy to talk to.

Matt P.  |  Expérience générale 
Évaluation :
5

Staff were super helpful & quick with completing the process.

Julia K.  |  Premières impressions 
Évaluation :
5

Although the circumstances were unfortunate (house fire), our rental experience was excellent! The rental office staff were sympathetic and very helpful. One dear employee even offered personal items that we might need which was above & beyond. Thank you for running a top-notch professional & caring business.

Peggy H.  |  Expérience générale 
Évaluation :
5

Very pricey. While all employees were great to deal with, Gina is outstanding and an asset to your organization!

Sandra A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karlette T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon H.  |  Expérience générale 
Évaluation :
5

The staff was the best part of the experience. They were helpful, professional and very efficient.

jade b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISEGARCIA B.  |  Premières impressions 
Évaluation :
5

The greatest moving experience I have ever had and the employees were by far the most helpful. The process was smooth, everyone was very kind, the main building as well as the storage buildings were very clean and I definitely would recommend this location rather than any other location I have been to.

Kayla H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocine A.  |  Expérience générale 
Évaluation :
4

My only problem was that I sent 2 emails asking when my storage unit had to be emptied by so I would not get charged for the next month and no one ever answered me, so had to call which you are on hold for awhile

DEBRA B.  |  Expérience générale 
Évaluation :
5

Marie Waters was OUTSTANDING... she should be commended and recognized as a TOP U-Haul employee!!

Robert H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R.  |  Expérience générale 
Évaluation :
4

Sometimes the gate would be left open at night and I felt that wasn't the most secure. I also think the price is a little high for the storage space we rented but overall staff was friendly and helpful.

Joshua G.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff. Moved backed home and this type of service is what I missed!

Scott B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william s.  |  Premières impressions 
Évaluation :
4

Only thing that upset me was them not having my unit available that I had confirmation number for. Beside that they were absolutely great all the way around

Alice F.  |  Premières impressions 
Évaluation :
4

Overall good experience. Was disappointed to learn on check out that I would not receive a credit for unused days. I checked out of my facility mid cycle. The unit is now available to be re-rented. This was not readily disclosed (though I concede it may have been in the fine print).

Amy D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocine A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather C.  |  Expérience générale 
Évaluation :
5

Great experience!

Heather C.  |  Expérience générale 
Évaluation :
5

Pleased with all communication start to finish

Katherine B.  |  Premières impressions 
Évaluation :
4

The only complaint I have is the long wait in line. You should hire more people on the weekend to handle your customers.

DEBRA B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas D.  |  Premières impressions 
Évaluation :
5

Very happy with price and size of unit. Staff was patient and courteous.

Anne G.  |  Premières impressions 
Évaluation :
5

Staff was exceptionally friendly and helpful both times I interacted with them.

Forrest S.  |  Expérience générale 
Évaluation :
5

Excellent for product and services but the frequent increase in storage unit price does not seem to be fair or justified.

Donna A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carlton C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shashawnee B.  |  Expérience générale 
Évaluation :
5

My unit was clean, the building was clean. Over the few months I rented there they had several property maintenance and improvements done (new roof shingles put on, exterior painting ). Staff was always friendly. If I need any of these services again, I will definitely choose this location.

natalie t.  |  Expérience générale 
Évaluation :
5

It was sometimes difficult to reach a person at this facility easily.

Marleen T.  |  Expérience générale 
Évaluation :
5

Maria and her staff at U-Haul Mechanicsburg were flooded with business on Friday, Jan. 15, when I returned at one-way from Fort Wayne, Indiana. They were literally running from customer to customer who needed service and assistance, and did so professionally and courteously. Not only was I returning a 10-foot truck and a obstinate tow dolly (the straps were a bit stubborn), we also need a storage unit assigned in the midst of the chaos. They took care of everything beautifully. I will highly recommend this location to anyone.

ROD F.  |  Premières impressions 
Évaluation :
5

Hannah is particularly helpful, knowledgeable and courteous - as are all the other employees I've met at the facility. This is a well run operation!

BOB L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Z.  |  Premières impressions 
Évaluation :
5

Your Business Services Were Excellent. Thanks for Everything.

Anthony R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert h.  |  Expérience générale 
Évaluation :
5

All good👍

tyler d.  |  Premières impressions 
Évaluation :
5

Everyone was helpful and very pleasant. Thanks, Tony

Anthony R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim s.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher p.  |  Expérience générale 
Évaluation :
5

I took advantage of the free 1 month storage unit offer, after renting a U-Haul trailer. The unit was like brand new and cleaner than many homes. The staff that I encountered in all my transactions were friendly, helpful, and we'll cross trained. This is a well run facility..

CARL A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert h.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pritam K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria G.  |  Expérience générale 
Évaluation :
5

In the process of settling 2 estates, we had a need to shift some furniture to temporary locations because of closing dates on the real estate. The free 1 month storage offered along with a trailer rental was just what we needed. The 10x10, easy access unit was extremely clean and fit our needs perfectly. Just another reason to buy and deal with local businesses. U-haul was there for us in a big way. Your service to the community is much appreciated.

CARL A.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUSAN A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G.  |  Expérience générale 
Évaluation :
4

Everyone was very kind and helpful. I wish they would be wearing masks when interacting with customers when not at the cash register area.

Tiffany U.  |  Premières impressions 
Évaluation :
5

Great experience! Friendly and very helpful staff. Easy access. Great location for me. Right size and fair price.

Stephen N.  |  Expérience générale 
Évaluation :
5

Everyone was so polite, patient and helpful! Truly a great experience!

Patty P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kay K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frances M.  |  Expérience générale 
Évaluation :
5

Hannah was amazing.

Robert G.  |  Premières impressions 
Évaluation :
5

Hannah was Great to work with...

Dan T.  |  Premières impressions 
Évaluation :
5

Great people, great place.

Stephen T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin R.  |  Expérience générale 
Évaluation :
5

The guy who helped me at the front was very helpful and friendly.

Forrest S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Astrid C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheick Aboubar B.  |  Expérience générale 
Évaluation :
5

Seth, and his team went above and beyond to help me in difficult times. I can't thank them enough for all they did to help me. From getting a trailer, my storage room, and moving out it was a seamless process.

Katie J.  |  Expérience générale 
Évaluation :
5

After a poor experience actually experiences (plural) with Grove City, PA Uhaul as well the Call Center Uhaul (lengthy wait times, computer reservation problems, multiple rental pickup locations, wrong fuel level, long wait times, and even damaged and wrong rental equipment) ... It was refreshing to speak with Seth in Mechanicsburg and to work with Hannah and Clayton on check-in and returns at Mechanicsburg... Incredible and knowledgeable staff in Mechanicsburg - I would highly recommend them as a group in Mechanicsburg, but would and will think very long and hard about using Uhaul in general, in other words, I'm going to shop around, even if it costs me a little more to avoid the Corporate Uhaul experience...very little confidence that they can make our.move convenient...

james d.  |  Premières impressions 
Évaluation :
5

Great experience all the way around. From the guys who set me up, to the nice lady who called and helped me out because there was no lock on my storage unit. They also saved me a big 1 800 junk bill, they knew someone that could help with the items I didnt want. Im glad they went to a good home.

Matthew F.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Astrid C.  |  Premières impressions 
Évaluation :
5

Very professional experience

maryann m.  |  Premières impressions 
Évaluation :
3

We had mice droppings on some of our blankets

cathleen w.  |  Expérience générale 
Évaluation :
5

From intake to finalizing of unit. The staff was easy to work with & willing to answer questions aside from accommodate if need be. Very pleased with rental of truck & unit. Payment process easy to use. Also pleased with correspondence from payment due to updates. Very "pro" the whole way around. U-Haul is the leader in making moving, rental, & storage a less stressful/hassle-free experience. Utilized company in past & present. Will continue due to dedication to customer & service. In closing, Job well done! Thank you for being there when needed. Signed, very satisfied; Samuel Zeiders

Samuel Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth C.  |  Premières impressions 
Évaluation :
5

They were very friendly and helpful

cathleen w.  |  Premières impressions 
Évaluation :
5

Staff were always friendly and helpful.

Timothy A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ismael L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave D.  |  Expérience générale 
Évaluation :
5

Satisfied costumer

victor m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kabira K.  |  Premières impressions 
Évaluation :
4

Storage unit was clean, prevent boxes for uninvited guests.

Mark P.  |  Premières impressions 
Évaluation :