The branch manager Maria is awesomeTimothy S.
Customer Reviews for U-Haul Moving & Storage of Mechanicsburg
Pour nous contacter
Mechanicsburg, PA 17055
(@ Rt 15)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Timothy W.
Staff at this site were helpful, knowledgeable, and very good to work with. Customer parking is limited and a little tight.Steven R.
The place was well-run. The people were nice. IHaul charges too much.WILLIAM C.
Le client n'a pas laissé de commentaire.robert S.
Le client n'a pas laissé de commentaire.Marcia B.
Excellent service à la clientèle. Friendly and helpful. Facility was clean and organized. Will recommend in the future.Robert Z.
Le client n'a pas laissé de commentaire.Jocine A.
Drop off was super easy. Did the once over of the return and paperwork done in minutes. Nice agent and easy return.ANITA P.
Staff at the location and over the phone with customer service were completely incapable of answering a question regarding a toll that I incurred with the vehicleDavid F.
Le client n'a pas laissé de commentaire.Darlene S.
Le client n'a pas laissé de commentaire.ERNEST C.
Not the original location for my pick up. The original one gave my truck away after having a confirmed reservation for 2 weeks !!!molly T.
When I arrived, it must have been rush hour as there were 4 trucks and a van ahead of me. Girl that came back to my truck checked us out very quickly though.CHRISTOPHER B.
The staff was very friendly and a joy to interact with.Cameron W.
Le client n'a pas laissé de commentaire.Anthony V.
My receipt says I drove a total of 35 miles. I have another receipt from the gas station across the street for just under 5 gallons of gas. When I returned the truck I was charged for 4 gallons of gas. So you are stating you rented a truck that got LESS than 4 mpg that or you excessively charged me for gas. Which one? The longest it idled was in your parking lot waiting in line to be returned. Very unsatisfied.Andrew P.
Le client n'a pas laissé de commentaire.Roy F.
Nothing, the transaction couldn't have been easier. Hannah was a pleasure to deal with!!!!Joshua F.
Le client n'a pas laissé de commentaire.Linda O.
Pleased with all communication start to finishKatherine B. | Premières impressions
Le client n'a pas laissé de commentaire.RAYMOND W.
Le client n'a pas laissé de commentaire.Frank Z.
Le client n'a pas laissé de commentaire.Timothy G.
Easy access to UHaul facility. Well lit at night. Would recommend.Toni L.
My rental & the service I received was very good. However, while I was in the store waiting to check in, another service representative was helping a customer on the phone but was using the speakerphone function. Everything word of the conversation was broadcast loud enough for myself & the other 2 customers to hear. Although no credit card or social security card information was said, it is still troubling that I'm sure that customer had no idea that their conversation was being heard by the entire store.John B.
The people were great. We noted a cracked windshield. They quickly came out and noted. We would have preferred to use the one in our town, but the equipment was not available per website. However, many vehicles were in the lot.Alicia G.
Very fast and easy drop off- keep up the good workMarilyn G.
Le client n'a pas laissé de commentaire.Chris Z.
Le client n'a pas laissé de commentaire.STEVEN D.
Friendly, Very knowledgeable and helpful.JOHN W.
Do not rush thru the process. Don't assume & don't bs your customers. You can have the friendliest, most polite & courteous employees but if they RUSH & select things before confirming w/customer ESPECIALLY when 90 % was already answered, selected & done online (2nd use within 3 weeks but different charges?) PER online reservations PRIOR to showing up? Or when returning truck an hour later getting charged 152,00 $ for less than 8 miles on a 29 $rental bc you didn't have anything smaller avail? 2 weekends prior I had NONE of these issues. Only issue was dolly was not in rental so I had to go all the way back to location, (STILL CHARGED THE XTRA MILAGE TO RETURN & DOLLY FEE) but everything else went just fine. No over charges, no hassles, nothing. Tried calling local ofc I rented from as well as spoke to 800 cust rep from 324PM on when the ADDITIONAL charges were placed on my card AFTER THEY ALREADY GOT THE 100 $& WERE TOLD NOT TO USE THAT CARD I HAD OTHER FORMS OF PAYMENT (BOTH WHEN I GOT THERE N FOUND OUT ABOUT 100 $CHARGE & WHEN ALL WAS SUPPOSEDLY WORKED OUT, I WAS TOLD ID BE SENT A RECEIPT & DONE & LEFT). I no sooner arrived at home & that same card was charged an additional 52 $!?!?? And was told upon calling the store is open til 7pm & store manager is there & online & will call to discuss &/or explain & nothing. Tried calling several more times between 4pm & 7pm to NO AVAIL.Crystal L.
Contacting U-Haul via telephone is painful. Expect long waiting times 20-30+ minutes hanging on the phone. Best to just GO to the U-Haul location. Using the U-Haul website to make my rental reservation was equally frustrating. First attempt, the web site stopped responding after 15-minutes of my loading the required information. Second attempt; same result. I ended up with TWO reservations and TWO confirmation numbers even before the process was completed. I gave up and drove six miles to get things right with the helpful U-Haul store employee. Time wasted using phone & website options. The frustration with such unhelpful phone & tech customer service takes years off a life and makes for unhappy customers. In the 21st Century, totally unacceptable.Patrick H.
Le client n'a pas laissé de commentaire.ROBERT L.
This drop off facility is the best! My second experience with this facility and they are top notch! Personnel have the latest equipment, and the entire return was completed in less than five minutes - a real pleasure! 5 star rating!patrick C.
The employees were all very friendly and help full, would definitely go there again..Jeffrey T.
Le client n'a pas laissé de commentaire.Natalie G.
The day we dropped off the trailer was not a stellar start. The staff was more concerned with leaving or helping other customers. I paid for the service to get the car secured to the tow & was not informed that there would be an additional charge for unloading at my destination. Not a big deal but the way the vehicle had to be loaded, it was necessary to get assistance with unloading. Checking vehicle clearance should really be part of vehicle pre-check.Julia K.
Le client n'a pas laissé de commentaire.Peggy M.
Le client n'a pas laissé de commentaire.CARON P.
Le client n'a pas laissé de commentaire.John H.
It is always a great experience when I use this location. Can you check in and check out within minutes and I never have had any problems.CHRISTOPHER R.
The vehicle was returned with 3/4 tank of gas but the agent said the line was of the wrong side of the 3/4 mark and charged me for 2 gal of gas this is a rip off. It is pretty sad if this is what your company has to resort to make your money, The drivers side door did not close properly and I was told that a lot of the trucks are that way.Daniel Z.
Staff was very friendly and accommodating.Michele R.
Le client n'a pas laissé de commentaire.Alfred A.
Nothing. Service was quick. The young man who hooked up my trailer and later disconnected it was proficient and courteous.John G.
Le client n'a pas laissé de commentaire.Brittany B.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.Marcia B.
There was only one staff person available around 2:30 on a Monday with guests inside looking to make purchases & several dropping off equipment, as we were doing. I explained what we needed done & was not told there was a fee until after it was complete!Julia K.
Le client n'a pas laissé de commentaire.JAWOHN G.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Stephen R.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Jeremy R.
Fast rental experience in and return even quicker did not have to leave my vehicleDOYLETTE H.
Le client n'a pas laissé de commentaire.Timothy S.
None/Truck was clean, drove great Uhaul staff very helpful. Would highly Recommend themWILLIAM A.
Online vehicle check in and vehicle night drop would not allow me to change miscued selections had to pay an extra 25 $that I should not haveClinton B.
Le client n'a pas laissé de commentaire.DAVID C.
I rented an appliance dolly and a truck. I got home and opened the truck and had NO appliance dolly. The staff was apologetic and credited the mileage and gas for me to go back and pick it up. Now I just received my invoice and was additionally charged for a utility dolly I did not use. Next time you should to make less mistakes and not waste so much of your customers time.HEATHER M.
Le client n'a pas laissé de commentaire.Sandra G.
Le client n'a pas laissé de commentaire.AHMED E.
Le client n'a pas laissé de commentaire.Chris W.
Super easy return, very impressed with this location and the services offered.Matthew M.
Le client n'a pas laissé de commentaire.DOUGLAS L.
Reserved a pickup at a different location. Customer brought it back with a broken tail light. Not U hauls fault. But had to go about 40 miles out of route to rent a different truck. Some extra cost that wasn't covered.EDWARD K.
Le client n'a pas laissé de commentaire.JAZMIL B.
Le client n'a pas laissé de commentaire.Jeffrey C.
The only complaint I have is the long wait in line. You should hire more people on the weekend to handle your customers.DEBRA B. | Premières impressions
Le client n'a pas laissé de commentaire.Jordin L.
Le client n'a pas laissé de commentaire.Kevin G.
Was great. No improvement needed.John R.
Le client n'a pas laissé de commentaire.Robert H.
Need more customer support people. Cant get thru on the phone and waiting inside the store is an issue.MICHAELF M.
Le client n'a pas laissé de commentaire.JAMEST JR A.
The tech that received my turn- in, Patrick, was extremely friendly and professional. This experience was hassle free and very pleasant. I will definitely use U-Haul for all of my moving needs!Patrick C.
Super helpful staff and friendly too! Keep up the great attitudes!Richard H.
Le client n'a pas laissé de commentaire.Carlos S.
Le client n'a pas laissé de commentaire.Adreanne H.
This location has some of the nicest, friendly staff I've ever seen. Very knowledgeable and extremely helpful. Great staff experience here! The gentleman who helped hook up my auto transport to my 26' uhaul truck was so awesome and just explained everything perfectly! He was a great help and wished me well on my move. Thanks for a great, stress free pick up.Cynthia C.
Everything was exactly as expected. I would definitely use this U-Haul rental center again in the future.Marilyn B.
Le client n'a pas laissé de commentaire.Kranthikumar M.
Truck needed washed, that's allCHRISTOPHER K.
Le client n'a pas laissé de commentaire.Kerri F.
Hannah and Patrick were fantasticAmy B.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.Nicholas D. | Premières impressions
Le client n'a pas laissé de commentaire.Clifford C.
Le client n'a pas laissé de commentaire.Michael U.
Always great serviceWilliam S.
Le client n'a pas laissé de commentaire.nathan C.
Very happy with price and size of unit. Staff was patient and courteous.Anne G. | Premières impressions
Staff was exceptionally friendly and helpful both times I interacted with them.Forrest S. | Expérience générale
Le client n'a pas laissé de commentaire.David P.
Excellent for product and services but the frequent increase in storage unit price does not seem to be fair or justified.Donna Arthur L. | Premières impressions
Le client n'a pas laissé de commentaire.SAI R.
When I search for U-Haul near me, I choose the closest one. 5130 E Trindle Rd. However, I couldn't find this address. When I called the number for this address, (717) 610-1768. I was actually calling a different store at 4725 Gettysburg Rd, Mechanicsburg, PA 17055. I almost cancelled the reservation because I couldn't find the address.David C.
no problemsTIMOTHY S.
Le client n'a pas laissé de commentaire.Walton S.
Le client n'a pas laissé de commentaire.Daneesh A.
The trailer is starting to look a little on the older side... that being said the equipment looks have nothing to do with how well the trailer worked.Royce E.
The people there went out of their way to make sure the process was as quick and easy as possible. The equipment was very clean and very well taken care of and neatly lined up. They process went quickly and efficiently and cheerfully despite being a very busy day. There were a lot of people at U-Haul that morning! Thank you very much!DAVID O.
Le client n'a pas laissé de commentaire.BRIAN K.
Le client n'a pas laissé de commentaire.Carlton C. | Expérience générale
Le client n'a pas laissé de commentaire.Shawn B. | Expérience générale
My unit was clean, the building was clean. Over the few months I rented there they had several property maintenance and improvements done (new roof shingles put on, exterior painting ). Staff was always friendly. If I need any of these services again, I will definitely choose this location.natalie t. | Expérience générale
It was sometimes difficult to reach a person at this facility easily.Marleen T. | Expérience générale
Maria and her staff at U-Haul Mechanicsburg were flooded with business on Friday, Jan. 15, when I returned at one-way from Fort Wayne, Indiana. They were literally running from customer to customer who needed service and assistance, and did so professionally and courteously. Not only was I returning a 10-foot truck and a obstinate tow dolly (the straps were a bit stubborn), we also need a storage unit assigned in the midst of the chaos. They took care of everything beautifully. I will highly recommend this location to anyone.ROD F. | Premières impressions
Hannah is particularly helpful, knowledgeable and courteous - as are all the other employees I've met at the facility. This is a well run operation!BOB L. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin Z. | Premières impressions
Your Business Services Were Excellent. Thanks for Everything.Anthony R. | Expérience générale
Le client n'a pas laissé de commentaire.robert h. | Expérience générale
All good👍tyler d. | Premières impressions
Everyone was helpful and very pleasant. Thanks, TonyAnthony R. | Premières impressions
Le client n'a pas laissé de commentaire.kim s. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher p. | Expérience générale
I took advantage of the free 1 month storage unit offer, after renting a U-Haul trailer. The unit was like brand new and cleaner than many homes. The staff that I encountered in all my transactions were friendly, helpful, and we'll cross trained. This is a well run facility..CARL A. | Expérience générale
Le client n'a pas laissé de commentaire.robert h. | Premières impressions
Le client n'a pas laissé de commentaire.Pritam K. | Expérience générale
Le client n'a pas laissé de commentaire.Maria G. | Expérience générale
In the process of settling 2 estates, we had a need to shift some furniture to temporary locations because of closing dates on the real estate. The free 1 month storage offered along with a trailer rental was just what we needed. The 10x10, easy access unit was extremely clean and fit our needs perfectly. Just another reason to buy and deal with local businesses. U-haul was there for us in a big way. Your service to the community is much appreciated.CARL A. | Premières impressions
Le client n'a pas laissé de commentaire.SUSAN A. | Premières impressions
Le client n'a pas laissé de commentaire.Robert G. | Expérience générale
Everyone was very kind and helpful. I wish they would be wearing masks when interacting with customers when not at the cash register area.Tiffany U. | Premières impressions
Great experience! Friendly and very helpful staff. Easy access. Great location for me. Right size and fair price.Stephen N. | Expérience générale
Everyone was so polite, patient and helpful! Truly a great experience!Patty P. | Expérience générale
Le client n'a pas laissé de commentaire.Kay K. | Expérience générale
Le client n'a pas laissé de commentaire.Charles G. | Expérience générale
Le client n'a pas laissé de commentaire.Frances M. | Expérience générale
Hannah was amazing.Robert G. | Premières impressions
Hannah was Great to work with...Dan T. | Premières impressions
Great people, great place.Stephen T. | Expérience générale
Le client n'a pas laissé de commentaire.Marvin R. | Expérience générale
The guy who helped me at the front was very helpful and friendly.Forrest S. | Premières impressions
Le client n'a pas laissé de commentaire.Astrid C. | Expérience générale
Le client n'a pas laissé de commentaire.Cheick Aboubar B. | Expérience générale
Seth, and his team went above and beyond to help me in difficult times. I can't thank them enough for all they did to help me. From getting a trailer, my storage room, and moving out it was a seamless process.Katie J. | Expérience générale
After a poor experience actually experiences (plural) with Grove City, PA Uhaul as well the Call Center Uhaul (lengthy wait times, computer reservation problems, multiple rental pickup locations, wrong fuel level, long wait times, and even damaged and wrong rental equipment) ... It was refreshing to speak with Seth in Mechanicsburg and to work with Hannah and Clayton on check-in and returns at Mechanicsburg... Incredible and knowledgeable staff in Mechanicsburg - I would highly recommend them as a group in Mechanicsburg, but would and will think very long and hard about using Uhaul in general, in other words, I'm going to shop around, even if it costs me a little more to avoid the Corporate Uhaul experience...very little confidence that they can make our.move convenient...james d. | Premières impressions
Great experience all the way around. From the guys who set me up, to the nice lady who called and helped me out because there was no lock on my storage unit. They also saved me a big 1 800 junk bill, they knew someone that could help with the items I didnt want. Im glad they went to a good home.Matthew F. | Expérience générale
Le client n'a pas laissé de commentaire.Astrid C. | Premières impressions
Very professional experiencemaryann m. | Premières impressions
We had mice droppings on some of our blanketscathleen w. | Expérience générale
From intake to finalizing of unit. The staff was easy to work with & willing to answer questions aside from accommodate if need be. Very pleased with rental of truck & unit. Payment process easy to use. Also pleased with correspondence from payment due to updates. Very "pro" the whole way around. U-Haul is the leader in making moving, rental, & storage a less stressful/hassle-free experience. Utilized company in past & present. Will continue due to dedication to customer & service. In closing, Job well done! Thank you for being there when needed. Signed, very satisfied; Samuel ZeidersSamuel Z. | Expérience générale
Le client n'a pas laissé de commentaire.LINDA C. | Premières impressions
Le client n'a pas laissé de commentaire.KATHY B. | Premières impressions
Le client n'a pas laissé de commentaire.Elizabeth C. | Premières impressions
They were very friendly and helpfulcathleen w. | Premières impressions
Staff were always friendly and helpful.Timothy A. | Expérience générale
Le client n'a pas laissé de commentaire.Ismael L. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher N. | Expérience générale
Le client n'a pas laissé de commentaire.Mark P. | Expérience générale
Le client n'a pas laissé de commentaire.Dave D. | Expérience générale
Satisfied costumervictor m. | Premières impressions
Le client n'a pas laissé de commentaire.Kabira K. | Premières impressions
Storage unit was clean, prevent boxes for uninvited guests.Mark P. | Premières impressions
The employees were always courteous and helpful. Moving is stressful particularly when it involves storing belongings. I was in and out frequently over 3 months, and the experience was always pleasentkaren j. | Expérience générale
I haul make the experience of moving my son from Virginia to Pennsylvania much easier than I expected. It was easy to reserve a truck in VA and drive it to Pa returning it there.Brian s. | Premières impressions
Very helpful staff.Suzanne S. | Expérience générale
Poorly maintained- will never use any “U-Haul” facility nor equipment again!Joseph R. | Expérience générale
Very helpful during the checkout phase.Thomas C. | Expérience générale
The staff at U-Haul made a stressful time in my life that much easier! Thank you for such a positive experience and making storing and moving as easy as possible!!regina v. | Expérience générale
Team did a great job. They even remembered me. They were always helpful and courteous. I would highly recommend U-Haul and this facility to everyone looking.Jain-Miecell R. | Expérience générale
The staff was patient and very helpful in selecting a storage unit and arranging the truck rental. I recommend using this team.Stan H. | Premières impressions
service was great! truck was convenient and without problem. Unfortunately, there was a metal circular piece at the storage that came off of the door upon entering and hit my soneliza w. | Premières impressions
The staff did exactly as they were required in a professional manner. When I asked if I could do something out of the norm, they said No. The annual rates increased higher than the inflation rate.STEVE A. | Expérience générale
Great experience. Noah was exceptionally helpful.Jacob K. | Premières impressions
Thank you got keeping our stuff safeROBERT E. | Expérience générale
My only complaint is that the time left on the contract is not prorated/refunded. One of my units had two days left and the other was paid through the 15th. They should not be rented twice.Diane V. | Expérience générale
Wonderful, helpful staff!LINDA L. | Expérience générale
Highly efficient rental process.Joseph R. | Premières impressions
Customer service is great.PAMELA K. | Expérience générale
U-Haul even moved the truck closer to my work location than I had originally booked, making it more convenient! Merci!MIKE W. | Premières impressions
Seth did a great job helping me secure my location. There was a computer error that he worked through. The team overall was excellent.Jain-Miecell R. | Premières impressions
Knowledgeable, courteous staff, clean, well maintained facility, easy on and of from US 15.Ron R. | Expérience générale
Everything was good. My son in-law handled most of it but not one problem arose. Thank you for making it so easy.Jackie N. | Expérience générale
Professional staff, well organized and efficient facility.Ron R. | Premières impressions
Great service.adil a. | Premières impressions
Your service as usual has been excellent. I continue to be an ongoing customer thanks to you and your staff.Wesley F. | Premières impressions
Had a few broken things but it was such a good experience the way your company worked so well with all of us. MerciJackie N. | Premières impressions
Good location and easy access.Diane V. | Réservation
The staff at u-haul are fantastic. They worked and planned their schedule in order to provide first class service, assistance & time management in order to make the process both easy and fun.WESLEY F. | Expérience générale
Very fine place.Julie S. | Expérience générale
Great customer service. Clean facility.Julie S. | Réservation
Excellent facility.BRIAN J. | Expérience générale
Thanks for good serviceChristopher M. | Expérience générale
Friendly, courteous staff and clean facility. I will recommend U-Haul of Mechanicsburg.Tom K. | Réservation
UHaul corporate office gave me a military 10 % discount for my recent moving truck rental. I was disappointed to learn that U-Haul Moving & Storage of Mechanicsburg did not honor corporate's promise.criag h. | Expérience générale
Great service, always busy so a person can tell it is a popular well liked place to go.deborah m h. | Expérience générale
Outstanding customer service!Harold V. | Expérience générale
Mary was great and professional !mark j. | Expérience générale
Everything went dandy.Benny C. | Réservation
Assisted with storage unit (larger size needed) change I needed prior to rental. Friendly & accomodating staff.Diane V. | Réservation
all goodwalter c. | Expérience générale
Great place and friendly staff!Carl P. | Expérience générale
The driver who delivered and picked up my U-Boxes was wonderful, right on time, called ahead, very friendly and helpful. Excellent service both pick-up and delivery.jan s. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!